Quality Inn Old Saybrook - Westbrook

2.5 star property
Hotel with free breakfast, in the vicinity of Essex Steam Train

Choose dates to view prices

Photo gallery for Quality Inn Old Saybrook - Westbrook

Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
Lobby
Terrace/patio
Free daily buffet breakfast
Standard Room, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

View in a map
100 Essex Rd, Old Saybrook, CT, 06475
  • Place, Yale New Haven Health Old Saybrook Medical Center
    ‪1 min drive‬
  • Place, Essex Saybrook Antique Village Shopping Center
    ‪2 min drive‬
  • Place, Lawrence & Memorial Family Medicine
    ‪2 min drive‬
  • Airport, New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪33 min drive‬

Room options

Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(60 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(27 reviews)
  • 200 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 King Beds

About the neighborhood

Old Saybrook

Quality Inn Old Saybrook - Westbrook places you within a 5-minute drive of Essex Steam Train and within a 10-minute drive of other popular attractions like Essex Library. This 120-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Yale New Haven Health Old Saybrook Medical Center - 1 min drive - 1.6 miles
  • Essex Saybrook Antique Village Shopping Center - 2 min drive - 1.8 miles
  • Lawrence & Memorial Family Medicine - 2 min drive - 2.0 miles
  • Essex Steam Train - 4 min drive - 5.1 miles
  • Foxwoods Resort Casino - 34 min drive - 36.1 miles

Getting around

  • Old Saybrook Station - 5 min drive
  • Bradley Intl. Airport (BDL) - 61 min drive

Restaurants

  • ‪Ashlawn Farm Coffee - ‬5 min drive
  • ‪Burger King - ‬5 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Paperback Cafe - ‬6 min drive
  • ‪Pizza Works - ‬5 min drive

About this property

Quality Inn Old Saybrook - Westbrook

Hotel with free breakfast, in the vicinity of Essex Steam Train
At Quality Inn Old Saybrook - Westbrook, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.
Guests can expect free WiFi and 27-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include microwaves, coffee makers, and free weekday newspapers.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Comfort Cafe

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Inn Hotel Old Saybrook
Comfort Inn Old Saybrook
Quality Inn Old Saybrook
Quality Old Saybrook
Quality Old Saybrook Westbrook
Quality Inn Old Saybrook - Westbrook Hotel
Quality Inn Old Saybrook - Westbrook Old Saybrook
Quality Inn Old Saybrook - Westbrook Hotel Old Saybrook

Frequently asked questions

Are free cancellation options available at Quality Inn Old Saybrook - Westbrook?

Quality Inn Old Saybrook - Westbrook offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Quality Inn Old Saybrook - Westbrook?

As of Dec 6, 2025, prices found for a 1-night stay for 2 adults at Quality Inn Old Saybrook - Westbrook on Dec 15, 2025 start from $101.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Quality Inn Old Saybrook - Westbrook?

This hotel is located in Old Saybrook within a short 12-minute walk of Connecticut River. You'll also find Katharine Hepburn Cultural Arts Center and Essex Steam Train within a short drive.

Is parking available on site at Quality Inn Old Saybrook - Westbrook?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does Quality Inn Old Saybrook - Westbrook have a casino on the premises?

No, Quality Inn Old Saybrook - Westbrook doesn't have a casino.

Is there an indoor pool at Quality Inn Old Saybrook - Westbrook?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Is Quality Inn Old Saybrook - Westbrook good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Quality Inn Old Saybrook - Westbrook have a hot tub?

No, there isn't a spa tub at this hotel.

Does Quality Inn Old Saybrook - Westbrook feature a restaurant that includes a breakfast menu?

Yes, Quality Inn Old Saybrook - Westbrook serves free buffet breakfast at The Comfort Cafe each morning.

Will Quality Inn Old Saybrook - Westbrook allow pets to stay for free?

No, pets aren't allowed at Quality Inn Old Saybrook - Westbrook though service animals are welcome.

Are there connecting rooms at Quality Inn Old Saybrook - Westbrook?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Quality Inn Old Saybrook - Westbrook?

The closest major airport to Quality Inn Old Saybrook - Westbrook is New London, CT (GON-Groton - New London), which is 21.6 mi away (28 minutes by car). Another top airport is Fishers Island, NY (FID-Elizabeth Field), which is located 25.5 mi away (96-minute drive).

Are there rooms with balconies that I can book at Quality Inn Old Saybrook - Westbrook?

No, you won't find guestrooms with balconies at Quality Inn Old Saybrook - Westbrook.

Quality Inn Old Saybrook - Westbrook Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 350 out of 1001 reviews
Rating 8 - Good. 317 out of 1001 reviews
Rating 6 - Okay. 189 out of 1001 reviews
Rating 4 - Poor. 84 out of 1001 reviews
Rating 2 - Terrible. 61 out of 1001 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

James

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Windows need to be up grated. ice machines not working"on all three floors.Cobb webs in stairwells.one hour before breakfast buffet was to end no food available.Staff sitting in breakfast area laughing joking around while they ate the guests food which was scraps for the offering.Door in room repaired.It appeared to be damaged so much that something went through both sides of the door.
Stayed 2 nights in Oct 2025

8/10 Good

Joseph

Traveled with group, Traveled with family
Stayed 1 night in Sep 2025

10/10 Excellent

Brandon

Stayed 1 night in Jul 2025

6/10 Okay

Rachel

Traveled with family
Liked: Staff & service, amenities
The bathrooms need to be updated or cleaned better. Lots of mold in the tub.
Stayed 2 nights in Aug 2025

10/10 Excellent

Macy

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, easy check in, nice room and has a pool. Generally pleasant atmosphere.
Stayed 1 night in Aug 2025

10/10 Excellent

Dayeska

Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Traveled with family
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Stay
Stayed 4 nights in Aug 2025

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Wendy

Disliked: Staff & service, property conditions & facilities
I knew what I was getting into when I booked this room being the chain that it is. However, this property definitely is in need of some updates. Various different "smells" throughout the hotel covering up who knows what. TV"s in rooms are very small and limited local channels and the wifi fades in and out. Front desk staff seemed a bit salty at check in but warmed up after. It is what it is but could be a lot better with a little love and attention.
Stayed 2 nights in Aug 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The salt water pool was awesome! Would have liked it a little bit warmer. Breakfast was great, eggs, sausage, English muffins, bagels coffee,tea, waffles, fruit, cereal, juice! Rooms were spacious with fridge. Would highly recommend
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
It was great for me and my husband
Stayed 3 nights in Aug 2025

8/10 Good

Victoria, Mt. Sinai

Liked: Cleanliness, staff & service, property conditions & facilities
the staff was amazing. The people at the front desk were friendly above and beyond.
Stayed 1 night in Aug 2025

10/10 Excellent

lisandro

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Heidi

Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

George

Stayed 1 night in Aug 2025

8/10 Good

Michael

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities
Perfect spot for my visit
Stayed 1 night in Aug 2025

8/10 Good

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel

Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Uûcrcndfhyyh)like gg
Stayed 1 night in Aug 2025

8/10 Good

Irene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast. Quiet room
Stayed 1 night in Jul 2025

8/10 Good

Linda

Traveled with family and small children, Traveled with family
Staff and facilities were good. However, the security was very lax. Door number 6 was left open all the time. I complained twice at night and I was told it was being fixed. When I complained again this morning, I was told it wouldn’t be fixed for two weeks. I really didn’t feel safe.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025