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Quality Inn Old Saybrook - Westbrook

2.5 star property
Hotel with free parking, in the vicinity of Essex Island Marina

Choose dates to view prices

Photo gallery for Quality Inn Old Saybrook - Westbrook

Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
Lobby
Standard Room, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby sitting area
Standard Room, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
100 Essex Rd, Old Saybrook, CT, 06475
  • Place, Yale New Haven Health Old Saybrook Medical Center
    ‪1 min drive‬
  • Place, Essex Saybrook Antique Village Shopping Center
    ‪2 min drive‬
  • Place, Lawrence & Memorial Family Medicine
    ‪2 min drive‬
  • Airport, New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪33 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(61 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(27 reviews)
  • 200 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 King Beds

About the neighborhood

Old Saybrook

Quality Inn Old Saybrook - Westbrook places you within a 10-minute drive of popular sights such as Essex Steam Train and Essex Library. This 120-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Yale New Haven Health Old Saybrook Medical Center - 1 min drive - 1.6 miles
  • Essex Saybrook Antique Village Shopping Center - 2 min drive - 1.8 miles
  • Lawrence & Memorial Family Medicine - 2 min drive - 2.0 miles
  • Harvey's Beach - 5 min drive - 4.6 miles
  • Foxwoods Resort Casino - 34 min drive - 36.1 miles

Getting around

  • Old Saybrook Station - 11 min drive
  • Bradley Intl. Airport (BDL) - 62 min drive

Restaurants

  • ‪Ashlawn Farm Coffee - ‬6 min drive
  • ‪The Essex - ‬7 min drive
  • ‪Burger King - ‬7 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪Pasta Vita - ‬6 min drive

About this property

Quality Inn Old Saybrook - Westbrook

Hotel with free parking, in the vicinity of Essex Island Marina
At Quality Inn Old Saybrook - Westbrook, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.
Guests can expect free WiFi and 27-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include microwaves, coffee makers, and free weekday newspapers.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Comfort Cafe

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Inn Hotel Old Saybrook
Comfort Inn Old Saybrook
Quality Inn Old Saybrook
Quality Old Saybrook
Quality Old Saybrook Westbrook
Quality Inn Old Saybrook - Westbrook Hotel
Quality Inn Old Saybrook - Westbrook Old Saybrook
Quality Inn Old Saybrook - Westbrook Hotel Old Saybrook

Frequently asked questions

Are free cancellation options available at Quality Inn Old Saybrook - Westbrook?

Quality Inn Old Saybrook - Westbrook offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Quality Inn Old Saybrook - Westbrook?

As of Feb 9, 2026, prices found for a 1-night stay for 2 adults at Quality Inn Old Saybrook - Westbrook on Feb 16, 2026 start from $101.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Quality Inn Old Saybrook - Westbrook?

This hotel is located in Old Saybrook within a short 13-minute walk of Connecticut River. You'll also find Katharine Hepburn Cultural Arts Center and Essex Island Marina within a short drive.

Will I be able to park at Quality Inn Old Saybrook - Westbrook?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does Quality Inn Old Saybrook - Westbrook have a casino on the premises?

No, Quality Inn Old Saybrook - Westbrook doesn't have a casino.

Is there an indoor pool at Quality Inn Old Saybrook - Westbrook?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What do couples enjoy most about Quality Inn Old Saybrook - Westbrook?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Quality Inn Old Saybrook - Westbrook have a hot tub?

No, this hotel doesn't have a spa tub.

Does Quality Inn Old Saybrook - Westbrook feature a restaurant that includes a breakfast menu?

Yes, Quality Inn Old Saybrook - Westbrook serves free buffet breakfast at The Comfort Cafe each morning.

Will Quality Inn Old Saybrook - Westbrook allow pets to stay for free?

No, pets aren't allowed at Quality Inn Old Saybrook - Westbrook though service animals are welcome.

Are there connecting rooms at Quality Inn Old Saybrook - Westbrook?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Quality Inn Old Saybrook - Westbrook?

The closest major airport to Quality Inn Old Saybrook - Westbrook is New London, CT (GON-Groton - New London), which is 21.5 mi away (31 minutes by car). Another top airport is Fishers Island, NY (FID-Elizabeth Field), which is located 25.8 mi away (98-minute drive).

Are there rooms with balconies at Quality Inn Old Saybrook - Westbrook?

No, you won't find guestrooms with balconies at Quality Inn Old Saybrook - Westbrook.

Quality Inn Old Saybrook - Westbrook Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 352 out of 1001 reviews
Rating 8 - Good. 318 out of 1001 reviews
Rating 6 - Okay. 187 out of 1001 reviews
Rating 4 - Poor. 84 out of 1001 reviews
Rating 2 - Terrible. 60 out of 1001 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Subhawana

Stayed 1 night in Nov 2025

8/10 Good

RONALD R.

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean place, nice staff
Stayed 2 nights in Nov 2025

6/10 Okay

Roberta

Liked: Cleanliness
Disliked: Property conditions & facilities
Staff is quite responsive and very nice-- I would rate them much more highly than the overall rating. The building and rooms are shabby, chipped furniture, etc. and need updating. Our heater made terrible noise and had to be turned off to allow us to sleep. The outlet in the bathroom and one in the room didn't work consistently. Water in the bathroom sink smelled of sulfur. (especially warm water) Not a cheerful atmosphere at all.
Stayed 4 nights in Nov 2025

8/10 Good

Melissa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and convenient stay with 2 young children. To.my surprise when leaving the room in the morning to start packing things in the car there was a man asleep in one of the hallways in a chair. Nothing seemed to wake him and it was unclear if he was even a guest.
Stayed 1 night in Nov 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Hotel and furnishings could use some updating. Other than that nothing really to complain about.
Stayed 2 nights in Oct 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service
Typical Quality Inn, acceptable
Stayed 1 night in Sep 2025

10/10 Excellent

Nancy

Stayed 2 nights in Oct 2025

10/10 Excellent

Stacey

Stayed 1 night in Oct 2025

6/10 Okay

James

Liked: Staff & service
The staff was very pleasant and helpful at checkin and when my deskchair deflated, they quickly brought me another. It was great to have a fridge and a microwave. But their idea of housekeeping is just replacing towels and emptying the waste baskets. The beds were not even made and in a week the sheets were not changed. They didn't even wipe of the bowl of the sink, and the carpet was never vacuumed. Breakfasts were fine if repetitive. Scrambled or solid eggs and sausage and a waffle maker, as well as rolls,bread and bagels, and fruit.
Stayed 8 nights in Oct 2025

8/10 Good

Rhona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice clean hotel.
Stayed 4 nights in Oct 2025

8/10 Good

Laurence

Traveled with partner
Disliked: Property conditions & facilities
My door looks like someone kicked it in, mattress was hard
Stayed 1 night in Oct 2025

10/10 Excellent

Aishwariya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, had a quiet happy stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Colleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wedding to attend in the area and the place was very accommodating to an hour later checkout. This gave us the ability to dress and leave for the venue without being to early.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Andrea

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Definitely needs updating, linens, towels, the building, everything.
Stayed 1 night in Oct 2025

10/10 Excellent

Douglas

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had a nice variety from Waffles that came out perfect to pantries fresh fruit and the place was clean! And fresh smelling.
Stayed 2 nights in Oct 2025

10/10 Excellent

Timothy

Stayed 1 night in Oct 2025

6/10 Okay

James

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Windows need to be up grated. ice machines not working"on all three floors.Cobb webs in stairwells.one hour before breakfast buffet was to end no food available.Staff sitting in breakfast area laughing joking around while they ate the guests food which was scraps for the offering.Door in room repaired.It appeared to be damaged so much that something went through both sides of the door.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jostiena

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was bomb
Stayed 1 night in Oct 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Barb

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Wendy

Hotel just ok. Wouldn’t go back
Stayed 2 nights in Oct 2025

10/10 Excellent

Melinda

Stayed 1 night in Oct 2025

6/10 Okay

Charles

Traveled with partner
Liked: Cleanliness, staff & service
The staff we interacted with were all very friendly and the beds were comfortable. The room and the hotel as a whole could use an update. Everything just seemed a little outdated. The room: There was a slight, almost cigarette, smell in our room and the light in the room was extremely dim. So it was difficult for my wife to do her makeup in front of the full length mirror. The beds were very comfortable and the bathroom water pressure was great. Breakfast: This was probably the most disappointing.. we got downstairs around 9:30am and breakfast closed at 10:00am (on a Saturday morning). There were no scrambled eggs left, there was no regular waffle batter left, all the juices from the juice machine needed to be changed and only dispensed water with maybe a hint of juice, there was no cream cheese left for the bagels, and the only trash in the dining room was completely full. I never saw anyone working there come out while we were there. The area: we were there for a wedding so I can’t say much about the area. I will say that it was difficult for some of our friends to take an Uber back to their hotel at night. We had an easy time getting an Uber during the day but it took at least 30 minutes for friends to wait for an Uber late at night. Overall Thoughts: For a one night stay, it was completely fine, no real complaints aside from the breakfast disappointment. I just wouldn’t suggest a stay longer than 2 nights.
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was just what we needed. Breakfast was full of choices and and plenty to eat and drink. A perfect stop in a lovely town.
Stayed 2 nights in Oct 2025

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