Quality Inn Old Saybrook - Westbrook

2.5 star property
Hotel with free breakfast, in the vicinity of Essex Steam Train

Choose dates to view prices

Photo gallery for Quality Inn Old Saybrook - Westbrook

Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
Terrace/patio
Free daily buffet breakfast
Standard Room, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Laundry

Explore the area

Map
100 Essex Rd, Old Saybrook, CT, 06475
  • Essex Steam Train
    ‪5 min drive‬
  • Harvey's Beach
    ‪7 min drive‬
  • Essex Island Marina
    ‪7 min drive‬
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪39 min drive‬

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Room options

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(21 reviews)
  • 200 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(50 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 2 King Beds

About the neighborhood

Old Saybrook

Quality Inn Old Saybrook - Westbrook places you within a 5-minute drive of Essex Steam Train and within a 10-minute drive of other popular attractions like Essex Library. This 120-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Essex Saybrook Antique Village Shopping Center - 2 min drive - 1.8 miles
  • Katharine Hepburn Cultural Arts Center - 4 min drive - 2.7 miles
  • Essex Steam Train - 5 min drive - 5.1 miles
  • Harvey's Beach - 7 min drive - 4.6 miles
  • Essex Island Marina - 7 min drive - 5.3 miles

Getting around

  • Old Saybrook Station - 5 min drive
  • Bradley Intl. Airport (BDL) - 61 min drive

Restaurants

  • ‪Burger King - ‬5 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪James Farmacy Organic Cafe - ‬6 min drive
  • ‪Pasta Vita - ‬5 min drive
  • ‪Parthenon Diner-Old Saybrook - ‬6 min drive

About this property

Quality Inn Old Saybrook - Westbrook

Hotel with free breakfast, in the vicinity of Essex Steam Train
At Quality Inn Old Saybrook - Westbrook, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.
Guests can expect free WiFi and 27-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include microwaves, coffee makers, and free weekday newspapers.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Comfort Cafe

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Inn Hotel Old Saybrook
Comfort Inn Old Saybrook
Quality Inn Old Saybrook
Quality Old Saybrook
Quality Old Saybrook Westbrook
Quality Inn Old Saybrook - Westbrook Hotel
Quality Inn Old Saybrook - Westbrook Old Saybrook
Quality Inn Old Saybrook - Westbrook Hotel Old Saybrook

Frequently asked questions

Are free cancellation options available at Quality Inn Old Saybrook - Westbrook?

Quality Inn Old Saybrook - Westbrook offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Quality Inn Old Saybrook - Westbrook?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at Quality Inn Old Saybrook - Westbrook on Aug 3, 2025 start from $110.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Quality Inn Old Saybrook - Westbrook?

This hotel is located in Old Saybrook within a short 12-minute walk of Connecticut River. You'll also find Katharine Hepburn Cultural Arts Center and Essex Steam Train within a short drive.

Is parking available on site at Quality Inn Old Saybrook - Westbrook?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does Quality Inn Old Saybrook - Westbrook have a casino on the premises?

No, Quality Inn Old Saybrook - Westbrook doesn't have a casino.

Is there an indoor pool at Quality Inn Old Saybrook - Westbrook?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Is Quality Inn Old Saybrook - Westbrook a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Quality Inn Old Saybrook - Westbrook?

No, there isn't a spa tub at this hotel.

Does Quality Inn Old Saybrook - Westbrook feature a restaurant that includes a breakfast menu?

Yes, Quality Inn Old Saybrook - Westbrook serves free buffet breakfast at The Comfort Cafe each morning.

Will Quality Inn Old Saybrook - Westbrook allow pets to stay for free?

No, pets aren't allowed at Quality Inn Old Saybrook - Westbrook though service animals are welcome.

Does Quality Inn Old Saybrook - Westbrook have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Quality Inn Old Saybrook - Westbrook?

The closest major airport to Quality Inn Old Saybrook - Westbrook is New London, CT (GON-Groton - New London), which is 21.6 mi away (28 minutes by car). Another top airport is Fishers Island, NY (FID-Elizabeth Field), which is located 25.5 mi away (96-minute drive).

Are there rooms with balconies that I can book at Quality Inn Old Saybrook - Westbrook?

No, you won't find guestrooms with balconies at Quality Inn Old Saybrook - Westbrook.

Quality Inn Old Saybrook - Westbrook Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 327 out of 1008 reviews
Rating 8 - Good. 344 out of 1008 reviews
Rating 6 - Okay. 191 out of 1008 reviews
Rating 4 - Poor. 87 out of 1008 reviews
Rating 2 - Terrible. 59 out of 1008 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Terry

Liked: Cleanliness, staff & service
The staff that cleaned the room and made up the beds daily did a great job! The ibly significant drawback during our 3 day stay was that the electronic room keys worked on only 10-15 percent of the time, and this is NOT an exaggeration. Once I tried every outside door and none opened. I had to go around outside to the main entrance where I was told at the front desk (by the person who checked us in the day before) that whoever checked us in did not realize we were staying for 3 days, even though he, himself, had checked us in earlier for our PREPAYED 3-night stay, In summary,the lock system does not work properly and should be fixed and then maintained.
Stayed 3 nights in Apr 2025

8/10 Good

jacklyn

Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect for a trip to Essex Steam Train. Comfortable and clean room. Easy check in and parking. Breakfast has many choices. Would stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Marlon, Swanzey

Stayed 2 nights in Mar 2025

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Stayed 1 night in Apr 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent place

Friendly & helpful staff. Was told the pool is salt water, but didn't have my suit. Trip due to event in the area. Partially chose since washer broke just before and they have facilities :). [2 washwrs, 2 dryers, clear area]. While some areas of hotel are a bit worn [some hallways, elevator], room was nice, bed comfy, all clean and staff friendly. Worth the decent price for the 2 night stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Bert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suited my needs perfectly for an overnight stay.
Stayed 1 night in Apr 2025

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall satisfied. Loved the 2 king beds in one room. We had adjoining rooms, once we opened the door there were potato chips on the floor. There was a water bottle cap on the floor in one of the rooms. Otherwise room was clean and beds were comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast coffee was sub par. The omelette was very good.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert, Ridgefield Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Mar 2025

6/10 Okay

Donna

Liked: Cleanliness, staff & service, room comfort
Th first time we stayed there was no hot water for showers. We gave it an other try and this time the smoke alarm kept beeping staring at 7:20am. Its always something.
Stayed 1 night in Mar 2025

2/10 Terrible

Eireann

Stayed 2 nights in Feb 2025

2/10 Terrible

Laura

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Negative 5

No hot water No more than 8 tv channels No heat in room nor in pool area No ice
Stayed 1 night in Feb 2025

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding property is very nice and quaint. The hotel has a nice lobby with a large telly and comfortable sofas for guests. There are large restrooms in the lobby along with a variety of snack and cold soft drinks to buy. Breakfast is every day from 7 to 10 am. with coffee, juices, a belgium waffle maker with batter, egg omlets, a variety of cold and hot cereal varieties, donuts, breads milks, toasters and a variety of jellies and yogurts. They offer ALL of this everyday. It's delicious and so much variety. All included in your stay. There's a gym with a treadmill and two other pieces of mobile equipment along with a t.v. attached to the treadmill and a large t.v. hanging from the wall. Also, a large heated pool with plenty of towels. And, the gym is open 24/7. The rooms are clean, spacious with a color t.v. and a clean bathroom with plenty of towels. An adjustable air system for your comfort. This is a very lovely hotel (especially if you wake and look forward to a breakfast of delicious hot and cold varieties during your stay everyday).
Stayed 2 nights in Mar 2025

6/10 Okay

Caroline

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Hotel clean
Stayed 1 night in Mar 2025

10/10 Excellent

Ronald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel

Fine
Stayed 1 night in Mar 2025

4/10 Poor

barbara

Liked: Staff & service
Disliked: Property conditions & facilities
The room smelled stale. Looks like it's been years since it's had any decorative improvements. The pool looked well maintained but the level of chlorine in the air was enough to knock you out so we didn't use it.
Stayed 2 nights in Feb 2025

8/10 Good

Mariama

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Business traveler
Was ok. Stayed 1 days. No hot water the first day
Stayed 2 nights in Feb 2025

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Coming back from a late concert at the Kate and this place was close by. The employees were very nice and the rooms were in great shape. The heat/ac was working very well; our room was around 75 degrees our entire stay. No problems checking out either.
Stayed 1 night in Feb 2025

2/10 Terrible

DAVID

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025