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Quality Inn Old Saybrook - Westbrook

2.5 star property
Hotel with free breakfast, in the vicinity of Essex Steam Train

Choose dates to view prices

Photo gallery for Quality Inn Old Saybrook - Westbrook

Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
Lobby
Terrace/patio
Standard Room, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Free daily buffet breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

View in a map
100 Essex Rd, Old Saybrook, CT, 06475
  • Place, Goose Island
  • Place, Essex Steam Train
    ‪5 min drive‬
  • Place, Harvey's Beach
    ‪7 min drive‬
  • Airport, New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪39 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(60 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(27 reviews)
  • 200 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 King Beds

About the neighborhood

Old Saybrook

Quality Inn Old Saybrook - Westbrook places you within a 5-minute drive of Essex Steam Train and within a 10-minute drive of other popular attractions like Essex Library. This 120-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Essex Saybrook Antique Village Shopping Center - 2 min drive - 1.8 miles
  • Katharine Hepburn Cultural Arts Center - 4 min drive - 2.7 miles
  • Essex Steam Train - 5 min drive - 5.1 miles
  • Harvey's Beach - 7 min drive - 4.6 miles
  • Essex Island Marina - 7 min drive - 5.3 miles

Getting around

  • Old Saybrook Station - 5 min drive
  • Bradley Intl. Airport (BDL) - 61 min drive

Restaurants

  • ‪Burger King - ‬5 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Ashlawn Farm Coffee - ‬5 min drive
  • ‪Paperback Cafe - ‬6 min drive
  • ‪Pizza Works - ‬5 min drive

About this property

Quality Inn Old Saybrook - Westbrook

Hotel with free breakfast, in the vicinity of Essex Steam Train
At Quality Inn Old Saybrook - Westbrook, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.
Guests can expect free WiFi and 27-inch flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include microwaves, coffee makers, and free weekday newspapers.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property grounds
Pier Blue Inn Old Saybrook - Essex
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
8.0 out of 10, Very Good, 1,003 reviews
$80 nightly
The price is $93
Nov 12 - Nov 13
Total with taxes and fees
Pier Blue Inn Old Saybrook - Essex

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Comfort Cafe

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Inn Hotel Old Saybrook
Comfort Inn Old Saybrook
Quality Inn Old Saybrook
Quality Old Saybrook
Quality Old Saybrook Westbrook
Quality Inn Old Saybrook - Westbrook Hotel
Quality Inn Old Saybrook - Westbrook Old Saybrook
Quality Inn Old Saybrook - Westbrook Hotel Old Saybrook

Frequently asked questions

Are free cancellation options available at Quality Inn Old Saybrook - Westbrook?

Quality Inn Old Saybrook - Westbrook offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Quality Inn Old Saybrook - Westbrook?

As of Nov 6, 2025, prices found for a 1-night stay for 2 adults at Quality Inn Old Saybrook - Westbrook on Dec 1, 2025 start from $89.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Quality Inn Old Saybrook - Westbrook?

This hotel is located in Old Saybrook within a short 12-minute walk of Connecticut River. You'll also find Katharine Hepburn Cultural Arts Center and Essex Steam Train within a short drive.

Is there parking available at Quality Inn Old Saybrook - Westbrook?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does Quality Inn Old Saybrook - Westbrook have a casino on the premises?

No, Quality Inn Old Saybrook - Westbrook doesn't have a casino.

Is there an indoor pool at Quality Inn Old Saybrook - Westbrook?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Is Quality Inn Old Saybrook - Westbrook good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Quality Inn Old Saybrook - Westbrook have a hot tub?

No, there isn't a spa tub at this hotel.

Does Quality Inn Old Saybrook - Westbrook feature a restaurant that includes a breakfast menu?

Yes, Quality Inn Old Saybrook - Westbrook serves free buffet breakfast at The Comfort Cafe each morning.

Will Quality Inn Old Saybrook - Westbrook allow pets to stay for free?

No, pets aren't allowed at Quality Inn Old Saybrook - Westbrook though service animals are welcome.

Does Quality Inn Old Saybrook - Westbrook have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Quality Inn Old Saybrook - Westbrook?

The closest major airport to Quality Inn Old Saybrook - Westbrook is New London, CT (GON-Groton - New London), which is 21.6 mi away (28 minutes by car). Another top airport is Fishers Island, NY (FID-Elizabeth Field), which is located 25.5 mi away (96-minute drive).

Are there rooms with balconies that I can book at Quality Inn Old Saybrook - Westbrook?

No, at Quality Inn Old Saybrook - Westbrook, there aren't any guestrooms that list a balcony.

Reviews

Quality Inn Old Saybrook - Westbrook Reviews

7.8

Good

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 347 out of 1001 reviews
Rating 8 - Good. 320 out of 1001 reviews
Rating 6 - Okay. 189 out of 1001 reviews
Rating 4 - Poor. 84 out of 1001 reviews
Rating 2 - Terrible. 61 out of 1001 reviews

Reviews

6/10 Okay

James

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Windows need to be up grated. ice machines not working"on all three floors.Cobb webs in stairwells.one hour before breakfast buffet was to end no food available.Staff sitting in breakfast area laughing joking around while they ate the guests food which was scraps for the offering.Door in room repaired.It appeared to be damaged so much that something went through both sides of the door.
Stayed 2 nights in Oct 2025

10/10 Excellent

Brandon

Stayed 1 night in Jul 2025

6/10 Okay

Joyce

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

4/10 Poor

Anna

Stayed 1 night in Aug 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great, older hotel but in good shape.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Kevin, Shelton

Stayed 2 nights in Jul 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to rest.
Stayed 1 night in Aug 2025

6/10 Okay

Brooke

Traveled with family and small children
Liked: Amenities
Room itself could use some love . Pool was nice for the price . Very friendly staff .
Stayed 2 nights in Aug 2025

2/10 Terrible

Lisa, Lakeville

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They claimed to have upgraded our room, but never checked to see that we were a party of 3. Then they gave us a room that wasn’t clean. Bathroom was disgustingly dirty. Will never go back again.
Stayed 1 night in Aug 2025

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The hotel was a little run down but everything was completely functional and clean. Nice area too.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Stayed 2 nights in Jul 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This hotel is modern and provides as close to a full breakfast as you could get under the heading of "continental". The room was spacious and clean. My one complain was the overall design of the building. First, like us, everyone had to drive around both sides of the building to find the office which is in the back. Signage would have been nice. Second, the halls are like a maze. Once we figured it out - fine, but it took a while, especially since the parking is not close to the elevator to go up to the 3rd floor. The room itself was spacious and nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Clean, large rooms.
Stayed 3 nights in Jul 2025

2/10 Terrible

Careth

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water water
Stayed 1 night in Jul 2025

4/10 Poor

Ed

Liked: Staff & service
Sink faucet broke old plumbing could not shut off water. Did appreciate shower safety wall handles and slip mat. Room AC was loud humid too cold due to heat wave.
Stayed 1 night in Jul 2025

6/10 Okay

Paul

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Stayed 2 nights in Apr 2025

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, bed and pillows comfortable. A/C worked well. Plenty of on site parking
Stayed 1 night in Jul 2025

8/10 Good

Frank

Stayed 4 nights in Jul 2025

8/10 Good

Janet

Traveled with family
Just a little tired looking, but very nice staff. Everything went well. Thank you. Good value for everything.
Stayed 1 night in Jul 2025

4/10 Poor

Robert

Disliked: Cleanliness

It's just OK...

Its OK. Stains on hallway carpet floors, old dirty elevator, AC couldn't keep up with the heat wave we had. Room was clean. Security lock on back door by pool has not worked in a long time do to settling of the building. However, its priced much cheaper than others in town.
Stayed 7 nights in Jun 2025

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. I have NO idea where these positive reviews are coming from - LISTEN TO THE NEGATIVE ONES. This place is Disgusting with a D. Unkempt. Smelled so bad. The floor I stayed on smelled horribly musty and like it had been smoked in for years. There was visible mold on the ceiling in the hallway and the door across from me had a patch on it from where it looked like it had once been kicked in. My room itself was musty and the air conditioning was weirdly humid even though it wasn't humid at all outside and blew directly on my face from the side of the room all night. The refrigerator froze my gatorade. The pool was chilly - definitely not kept to 80 degrees like they claimed. My card key stopped working and I went down to the front desk at 7:20am to get it fixed while the employee at the lobby hit her vape pen - she was nice, but then had no idea if it was okay if I left without checking out in person and I never got a firm answer. I was so worried about getting bed bugs that my friend who got a hotel outside of New Haven let me come stay with them for the second night instead. NOT worth the price; In fact, you could pay me $100 a night to stay here and I wouldn't take it. Do yourself a huge favor and if you have to get a hotel, do it somewhere outside of Old Saybrook if you can. From talking with friends who come here often, there seems to be a lack of good and moderately affordable hotels in the area and this hotel is definitely one you should avoid.
Stayed 2 nights in Jul 2025

6/10 Okay

James

Liked: Staff & service
Air conditioner needs work, very noisy.
Stayed 1 night in Jul 2025

8/10 Good

Gregory

Liked: Staff & service

Swimming pool is the best

The pool was the best part of the hotel. Warm and deep enough, long enough to actually swim some 1/2 laps
Stayed 3 nights in Jul 2025

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