Verified
4/10 Poor
Thomas
Jun 4, 2026
Check in was poor. Computer system was not working, so check-in took much longer than expected. Clerk had to manually write information on a piece of paper. Was given two room cards but neither of them worked to open the door to the room. It turned out that the batteries in the door entry system were dead. I was given room cards to a 2nd room, but it smelled like cigarette smoke in there. Refused the room and was told someone went to get batteries for the original room. Eventually got into the original room once batteries were replaced. Changed clothes for event I was attending and later in the evening when I returned, the room key did not work! Went back to desk and the room key was again reprogrammed and I was able to get into the room.
Thomas
Stayed 1 night in May 2026






















