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Recent guest reviews

Cigarette smell in the room, broken towel hook, nonfunctional light, paucity of towels, noisy plumbing.

good value for price.desk staff was helpful. housekeeping did not enter the room - management was upset.pool was nice and clean.

I did not know we had a smoking room and it was awful. The man at the front desk did not tell us and he asked to see our papers and said he couldn’t check us in without them. I figured out later it was because he didn’t not want to tell us the room was smoking. I don’t remember seeing that in my orbitz selection.

Clean, quiet, microwave, new TV, free breakfast, pool

would stay here again....would stay here again.....would stay here again (hope this meets your "number of characters requirement")

The room was adequate for a one night stay. Weird industrial type smell in room.

Easy access to highway and downtown. Smell of cigarette in room, room key no longer worked lock was jammed, toilet overflowed and flooded bathroom. Train track runs alongside of hotel felt like scene from My Cousin Vinny movie. Overpriced hotel

We had a very clean & up to date room. The bed was very comfortable & our room wS quiet. I would definitely recommend this motel & would stay here again. The staff was welcoming and we had a quick check in & check out.

Everything is always good at the Super 8 in Old Saybrook, but the rooms need a microwave..!

Okay. Room was a tad small for two double beds. But it served our purpose. Very clean. Refrigerator too. No complaints.

Room seemed clean, but smelled of cigarettes. The pillows and bed were so uncomfortable. Towels in bathroom were as thin and small as paper towels. The room next to us partied on balcony till 4 am called management to ask them to take it inside/quiet down, were told to call police. I don't feel it's the police's job to manage your guests. Group was back outside by 630 am. If you're looking to actually sleep in a hotel this is not the place for you. We live in CT and stay in that area few times a year to visit family/do things in area. If you're looking for a cheaper stay the motel 6 is a better option.

The room smelled unpleasant, very damp, and water dripped through the bathroom ceiling. To be fair, it was probably one of their worst rooms, since they had lost or never received the Orbitz reservation and didn't have the room we had reserved.

The manager was very kind and welcoming. The room was recently renovated!

non smoking room and room smelled fine/ clean but bathroom smelled horrible. mildew and smoky

Rooms were newly renovated and clean.. staff as very friendly :)

For the price the hotel was ok. The free breakfast is nothing more than watered down coffee, a banana or a bowl of cereal or cinnamon roll. Dunkin donuts only a quarter of mile away. Hotel was clean bed was ok. Plenty of hot water Ac worked good had to turn it on when I arrived wasn't turned on prior to my arrival, took four hours to cool room down. But all in all not a bad place .

Got in late but easy check in. Room was average but clean and comfortable

One of the cleanest motels i have ever stayed in., the owner is a very warm, personal person.

Spencer Plain Rd Old Saybrook CT

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Business center

Located in Westbrook Center, Super 8 by Wyndham Old Saybrook is within a few miles (5 km) of sights such as General William Hart House and Katharine Hepburn Cultural Arts Center. This 44-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:30 AM. Order from room service to satisfy your hunger without leaving your room.


Rooms

A TV comes with cable channels, and guests can stay connected with free WiFi. Other standard amenities include a refrigerator, a microwave, and free local calls.


Property features

Guests of Super 8 by Wyndham Old Saybrook enjoy access to free WiFi in public areas, a business center, and a seasonal outdoor pool. There's free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include express check-in, express check-out, and a vending machine.

Room options

Room, 2 Double Beds

Full 2 | Sleeps 4

Room, 1 King Bed

King 1 | Sleeps 3

Double Room, 2 Double Beds

Full 2 | Sleeps 4

Standard Room, 1 King Bed

King 1 | Sleeps 3

Guest reviews for Super 8 by Wyndham Old Saybrook

Everyone (16) Couples (6) Business (2) Family (11) Other (2)
4
Everyone

By on Sep 29, 2019

Review comment responded on Oct 1, 2019

Thank you very much for taking a moment to review the Super 8 Old Saybrook. It's reviews like this that gets the staff motivated as they work very hard to give each and every guest a fantastic stay. Glad you enjoyed the hotel and all the amenities. Hope you continue to stay with us whenever you get to the Old Saybrook area. Mike, General Manager

2
Families

Cigarette smell in the room, broken towel hook, nonfunctional light, paucity of towels, noisy plumbing.

By on Aug 3, 2019

Review comment responded on Aug 3, 2019

Thank you for taking a moment to review our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Mike, General Manager

4
Families

good value for price.desk staff was helpful. housekeeping did not enter the room - management was upset.pool was nice and clean.

By on Jul 31, 2019

Review comment responded on Jul 31, 2019

First of all thank you for taking your precious time to give feedback.I am glad happy that you feel comfortable on your recent stay at Super8 old saybrook,except housekeeping service.we have already taken appropriate action on that matter.we are eager to see you again so that we can provide the consistence service and comfortableness. Sincerely, Mike

2
Partner Couples Families

I did not know we had a smoking room and it was awful. The man at the front desk did not tell us and he asked to see our papers and said he couldn’t check us in without them. I figured out later it was because he didn’t not want to tell us the room was smoking. I don’t remember seeing that in my orbitz selection.

By on Jun 30, 2019

Review comment responded on Jul 2, 2019

On behalf of our entire team, I would like to apologize for failing to exceed your expectations.we are confused that what the staff at front desk did not tell you? Moreover,it is standard procedure to ask confirmation letter and guest ID for verification.so what is unfair going on around that circumstances.upon discussion with front desk,came to know that you reserved smoking room and that what we gave you.but if you want to switch to non-smoking room,we assist to the guest upon availability of inventory,which you had not request latter on.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Mike General Manager

4
Everyone

Clean, quiet, microwave, new TV, free breakfast, pool

By on Jun 24, 2019

Review comment responded on Jun 25, 2019

Thank you very much for taking a moment to review the Super 8 Old Saybrook. It's reviews like this that gets the staff motivated as they work very hard to give each and every guest a fantastic stay. Glad you enjoyed the hotel and all the amenities. Hope you continue to stay with us whenever you get to the Old Saybrook area. Mike, General Manager

1
Everyone

By on May 28, 2019

Review comment responded on May 28, 2019

Thank you for taking a moment to review our hotel. Your feedback is very important to us,if it has been elaborated so that we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Mike, General Manager

4
Everyone

would stay here again....would stay here again.....would stay here again (hope this meets your "number of characters requirement")

By on Dec 25, 2018

Review comment responded on Mar 18, 2019

Thank you so very much for sharing your experience. The staff works very hard and yes, our staff members go that extra mile for sure and I know they will be very happy to see that they were recognized for the hard work they do. They have a passion for superior customer service and I am grateful to have them on board. Please tell your friends and hope to meet you next time you are in the area, Mike General Manager

3
Everyone

The room was adequate for a one night stay. Weird industrial type smell in room.

By on Dec 16, 2018

Review comment responded on Mar 21, 2019

Thank you for taking a moment to review our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Mike, General Manager

2
Everyone

Easy access to highway and downtown. Smell of cigarette in room, room key no longer worked lock was jammed, toilet overflowed and flooded bathroom. Train track runs alongside of hotel felt like scene from My Cousin Vinny movie. Overpriced hotel

By on Jul 31, 2018

Review comment responded on Aug 29, 2018

Thank you for taking a moment to review our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Mike, General Manager

4

nice neat & clean room!

Everyone

We had a very clean & up to date room. The bed was very comfortable & our room wS quiet. I would definitely recommend this motel & would stay here again. The staff was welcoming and we had a quick check in & check out.

By , from new hampshite ( ex CT residents) on Jun 5, 2018

Review comment responded on Aug 27, 2018

Thank you very much for taking a moment to review the Super 8 Old Saybrook. It's reviews like this that gets the staff motivated as they work very hard to give each and every guest a fantastic stay. Glad you enjoyed the hotel and all the amenities. Hope you continue to stay with us whenever you get to the Old Saybrook area. Mike, General Manager

Super 8 by Wyndham Old Saybrook

37 Spencer Plain Rd, Old Saybrook, CT 06475
url importing https://www.orbitz.com/Old-Saybrook-Hotels-Super-8-by-Wyndham-Old-Saybrook.h855251-p2.Hotel-Reviews