Best Western Manchester

2.5 star property
Family-friendly hotel in Manchester with free parking

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Exterior
Lobby
Suite, 2 Queen Beds, Accessible, Non Smoking (with Single Sofabed) | Desk, laptop workspace, soundproofing, rollaway beds
Suite, 2 Queen Beds, Non Smoking (with Single Sofabed) | Desk, laptop workspace, soundproofing, rollaway beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • 24/7 front desk

Explore the area

View in a map
20 Taylor Street, Manchester, CT, 06042
  • Place, Cinemark Buckland Hills 18
    ‪3 min drive‬
  • Place, Shoppes at Buckland Hills
    ‪4 min drive‬
  • Place, Promenade Shops at Evergreen Walk
    ‪4 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪20 min drive‬

Room options

Suite, 1 King Bed, Non Smoking (with Single Sofabed)

  • 480 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (with Single Sofabed)

9.2 out of 10
Wonderful
(5 reviews)
  • 480 sq ft
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(23 reviews)
  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(22 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking (with Single Sofabed)

  • 480 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking (with Single Sofabed)

  • 480 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Manchester

Best Western Manchester places you within a few miles (5 km) of Shoppes at Buckland Hills and Cinemark Buckland Hills 18. This 80-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a conference center.

What's nearby

  • Cinemark Buckland Hills 18 - 3 min drive - 3.2 miles
  • Shoppes at Buckland Hills - 4 min drive - 3.6 miles
  • Promenade Shops at Evergreen Walk - 4 min drive - 4.0 miles
  • Wickham Park - 4 min drive - 4.7 miles
  • Manchester Memorial Hospital - 4 min drive - 2.9 miles

Getting around

  • Hartford Union Station - 17 min drive
  • Bradley Intl. Airport (BDL) - 22 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Jersey Mike’s Subs - ‬2 min drive
  • ‪Panera Bread - ‬18 min walk
  • ‪IHOP - ‬19 min walk
  • ‪Dunkin' - ‬2 min drive

About this property

Best Western Manchester

Family-friendly hotel in Manchester with free parking
Guests of Best Western Manchester enjoy access to free WiFi in public areas, a conference center, and a business center. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include a microwave in a common area, a computer station, and an arcade/game room.
TVs come with cable channels, and free WiFi keeps guests connected. Microwaves, coffee makers, and free local calls are other standard amenities. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Things to do

  • Air hockey
  • Arcade/game room
  • Games

Family friendly

  • Arcade/game room
  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Late check-in fee: USD 25.00 for check-in between midnight and noon
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per pet, per night
  • Dogs only
  • 2 total (80 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 30 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-in fee: USD 25.00 for check-in between midnight and noon
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 30 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Baymont Inn Hartford
Baymont Inn Manchester Hartford CT Hotel
Baymont Inn Hartford Hotel Manchester
Baymont Inn Manchester
Baymont Inn Manchester Hartford
Manchester Hartford
Baymont Inn Manchester Hartford Hotel
Baymont Inn Manchester Hartford CT
Baymont Wyndham Manchester Hartford CT Hotel
Baymont Wyndham Hartford Hotel
Baymont Wyndham Manchester Hartford CT
Baymont Wyndham Hartford
Baymont Inn & Suites Manchester Hotel Manchester
Baymont Inn And Suites Manchester
Manchester Inn Suites
Best Western Manchester Hotel
Best Western Manchester Manchester
Best Western Manchester Hotel Manchester

Frequently asked questions

What's there to do within easy reach of Best Western Manchester?

This hotel is located in Manchester, close to Shoppes at Buckland Hills, Promenade Shops at Evergreen Walk, and Manchester Parkade. You'll also find Lutz Children's Museum and Cinemark Buckland Hills 18 within a short drive.

How much does it cost to stay at Best Western Manchester?

As of Dec 24, 2025, prices found for a 1-night stay for 2 adults at Best Western Manchester on Dec 30, 2025 start from $87.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Manchester?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and electric car charging are also available for guests.

Does Best Western Manchester have a casino on the premises?

No, Best Western Manchester doesn't have a casino.

Is there an indoor pool at Best Western Manchester?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Best Western Manchester?

Couples staying at this hotel will appreciate amenities like a 24-hour front desk plus some guestrooms include kitchens and city views.

Does Best Western Manchester have a hot tub?

Yes, this hotel offers private spa tubs in some guestrooms.

Does Best Western Manchester have a restaurant that serves breakfast?

No, Best Western Manchester doesn't have a restaurant that serves breakfast.

Does Best Western Manchester allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Best Western Manchester for a fee of USD 30 per pet, per night.

Does Best Western Manchester have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Best Western Manchester?

The closest major airport to Best Western Manchester is Bradley Intl. Airport (BDL), which is 18.9 mi away (22 minutes by car). Another top airport is Westfield, MA (BAF-Barnes Municipal), which is around 26.8 mi away.

Are there rooms with balconies at Best Western Manchester?

No, there aren't any guestrooms with balconies at Best Western Manchester.

Best Western Manchester Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 229 out of 395 reviews
Rating 8 - Good. 89 out of 395 reviews
Rating 6 - Okay. 40 out of 395 reviews
Rating 4 - Poor. 20 out of 395 reviews
Rating 2 - Terrible. 17 out of 395 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hugh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff was friendly.
Stayed 1 night in Nov 2025

6/10 Okay

Krishnababu

Average facility
Stayed 1 night in Oct 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Brian

Stayed 1 night in Sep 2025

2/10 Terrible

José

Stayed 3 nights in Sep 2025

10/10 Excellent

John J.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and easy.
Stayed 1 night in Sep 2025

8/10 Good

Greg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was small, and staff was not very welcoming. Beds were hard and uncomfortable
Stayed 1 night in Sep 2025

10/10 Excellent

Clevason

Stayed 2 nights in Sep 2025

6/10 Okay

Wendy

Traveled with partner
This hotel worked for what we needed it for. For the price point I expected a bit more. The room was just average.
Stayed 1 night in Sep 2025

10/10 Excellent

Darlene

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfy beds.
Stayed 3 nights in Sep 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

COREY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to rest.
Stayed 2 nights in Sep 2025

10/10 Excellent

Silmara

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Sep 2025

10/10 Excellent

Mikhail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

marcus

Stayed 1 night in Sep 2025

10/10 Excellent

Melinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I had a great stay

Niceee room the staff was very niceeee the breakfast staff was amazing
Stayed 2 nights in Sep 2025

8/10 Good

Jarlyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and it was very quiet but there was a weird smell coming from our sink
Stayed 2 nights in Sep 2025

10/10 Excellent

Dan

Stayed 1 night in Aug 2025

8/10 Good

Eva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third floor rooms renovated and clean. Toiletries good quality and love the smell. Breakfast was good but only thing that made me a bit uncomfortable were too many men and no clue why.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
New and clean. Comfortable bed, goodnights rest. Close to family, shops, and eateries.I really enjoyed my stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Trevor

Stayed 1 night in Sep 2025

10/10 Excellent

Marcus

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Best Western was such a pleasant place! All of the staff were amazing and helpful. The kitchen staff were incredible and I am truly grateful for the chefs!
Stayed 1 night in Sep 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All it was said to be!

Room was very modern, very clean, comfortabke bed and appealing decor. Quite enjoyable.
Stayed 1 night in Sep 2025

4/10 Poor

Byanka

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
First of all, I had to wait over an hour to get to my room because my reservation was not in the system. The desk clerk acted as though it was no big deal, and I was essentially put on the back burner. There was another clerk at the desk who could have assisted other incoming guests while he helped me, but she disappeared, leaving him to handle everything — and I was left waiting. When I finally got to the floor, I noticed trash piled up by the trash can near the elevator, which gave a bad first impression. Once inside the room, the smell was damp and unpleasant, and it looked like it had been hastily cleaned. I didn’t feel comfortable until I purchased my own cleaning supplies and went over the basic areas myself. Lastly, the breakfast was very disappointing. The sides looked like they came straight from frozen banquet-style packages, the pastries and muffins were stale, and the only decent option was the pancake maker. On top of that, the clerk never mentioned the breakfast time or any of the hotel’s amenities, so I was left to figure things out on my own. This entire experience was frustrating and far below standard. I truly hope management takes these issues seriously and makes improvements for the sake of future guests.
Stayed 1 night in Sep 2025