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Comfort Inn & Suites East Hartford - Hartford

2.5 out of 5.0

Recent guest reviews

This hotel is disgusting! I stayed here 10/6/2017-10/7/2017 for my birthday, the staff was rude and the room was horrible! The hotel bed comforter was filled entirely by large holes throughout the surface. When I explained this to the front desk staff and provided them with photographs and videos, they instructed me that they would leave an email for the manager who would be in on 10/8/2017. I did not receive a call back until 10/9/2017 at 4pm, while I was at work. I subsequently rescheduled this phone call with the manager for 10/10/2017 at 11am. The manager never called! I had to chase him down via his personal number and call him on 10/12/2017, he as well as other staff told me I had to call Orbitz for any issues. He offered no sympathy, no refunds, etc. I'm now left to chase around a third party for a refund for my horrible night out of town. This is a dirty hotel with unresponsive staff and management. I would not recommend them at all, pay a little more and stay at a Sheraton or Hilton.

The beds were not comfortable. Most of the staff were not very friendly. (desk staff excluded - they were very nice) The breakfast area was discustingly dirty. They let the trash overflow while people were eating, left the counters and tables dirty. They also started removing food before breakfast was even over. Even the coffee was taken. Will not stay there again.

I know it is not 50 % hotel issue but the need to be honest about conditions

i requested a disabled room, i didn't see where the room was any different or prepared to handle a disabled person 2) the 4th floor if not that room, is where the smoke rooms are so the hallway was filled with the smell of smoke, if not smoke itself...it was not good for my condition...3).i requested a late check out, they said yes...................yet i had to answer to two door knocks and two phone calls asking about my check out, it was irritating, and made me feel like i was doing something wrong, and all i was doing was waiting for a friend to finish church so i could be picked up

This hotel is perfect for a short stay and its location to downtown Hartford is great if you are trying to save some money.

The hotel is reasonably clean and is in good order. The staffs are courteous and responsive. The location is a little remote from downtown Hardfort and need a taxi or car to go out. The hotel is near highway I-84 and is noisy at night due to the highway traffic. The internet connection is extremely slow and barely usable for only short text messages. This needs hotel’s IT attention to fix the internet connection problem on bandwidth because it remained unusually slow for multiple days. The hot breakfast is basically the sausage, bacon, and cup-cake like eggs (look like as if artificial egg material, not tasty). The cold breakfast is usual and good.

333 Roberts Street East Hartford CT

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour fitness center

Located within a mile (2 km) of Rentschler Field, Comfort Inn & Suites East Hartford - Hartford is within 3 miles (5 km) of East Hartford Golf Course. This 75-room hotel has conveniences like free breakfast, a 24-hour fitness center, and free in-room WiFi. It's in central East Hartford and also close to Charter Oak Landing and Wickham Park.


Dining

Start your day off right with a free buffet breakfast.


Rooms

All 75 air-conditioned rooms feature refrigerators, coffee makers, and free local calls. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Ironing boards are also standard.


Property features

Guests of Comfort Inn & Suites East Hartford - Hartford enjoy a 24-hour fitness center, free WiFi in public areas, and a meeting room. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.

Room options

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Double Room, 2 Double Beds, Smoking

Full 2 | Sleeps 4

Suite, 1 King Bed

King 1 | Sleeps 4

Suite, 1 King Bed with Sofabed, Non Smoking

King 1 | Sleeps 4