Comfort Inn & Suites East Hartford - Hartford

We went for a conference so was out of the hotel for the vast majority of time. We needed cleanliness, comfort, good breakfast to start the day, and security. We got it! It had two beds for 3 adults: was a little small in my estimation But the beds were comfy, as were the pillows. The two adults who shared the bed did not complain. The bathroom had bathtub/toilet; was also a little small, but no complaints with water, or wetting of floor. Faced the roadway and you could hear the vehicles but it was not at all overwhelming, so did not disturb sleep. It did not have microwave or kitchenette but I expected that from the advert. It had a good working refrigerator. The breakfast was quite satisfactory; waffles, eggs, cereal, toast, bacon, don't like the patty sausages, and fruits; not the freshest but satisfactory. Of course teas, coffee etc. I liked the breakfast. There were fast food restaurants not too far off. Parking was never an issue. In the hallway sometimes smelled of marijuana but can't blame hotel staff for that. It was affordable and worth the price paid. I would again for a similar situation.

By lets go on Feb 28, 2018

Hotel staff is very nice and accommodating. If you are looking for a upscale hotel this is not it but if you are just staying a few nights to visit and just want a place to relax and have nice quiet place to have a good nights sleep this is a perfect place.

By marc, from hotsprings, ar on Nov 11, 2017

This hotel is disgusting! I stayed here 10/6/2017-10/7/2017 for my birthday, the staff was rude and the room was horrible! The hotel bed comforter was filled entirely by large holes throughout the surface. When I explained this to the front desk staff and provided them with photographs and videos, they instructed me that they would leave an email for the manager who would be in on 10/8/2017. I did not receive a call back until 10/9/2017 at 4pm, while I was at work. I subsequently rescheduled this phone call with the manager for 10/10/2017 at 11am. The manager never called! I had to chase him down via his personal number and call him on 10/12/2017, he as well as other staff told me I had to call Orbitz for any issues. He offered no sympathy, no refunds, etc. I'm now left to chase around a third party for a refund for my horrible night out of town. This is a dirty hotel with unresponsive staff and management. I would not recommend them at all, pay a little more and stay at a Sheraton or Hilton.

By Laura, from Massachusetts on Oct 12, 2017

The beds were not comfortable. Most of the staff were not very friendly. (desk staff excluded - they were very nice) The breakfast area was discustingly dirty. They let the trash overflow while people were eating, left the counters and tables dirty. They also started removing food before breakfast was even over. Even the coffee was taken. Will not stay there again.

By a verified traveler on Sep 2, 2017

I know it is not 50 % hotel issue but the need to be honest about conditions

By kp, from p on Dec 14, 2016

i requested a disabled room, i didn't see where the room was any different or prepared to handle a disabled person 2) the 4th floor if not that room, is where the smoke rooms are so the hallway was filled with the smell of smoke, if not smoke itself...it was not good for my condition...3).i requested a late check out, they said yes...................yet i had to answer to two door knocks and two phone calls asking about my check out, it was irritating, and made me feel like i was doing something wrong, and all i was doing was waiting for a friend to finish church so i could be picked up

By notcomingback on Aug 6, 2012

This hotel is perfect for a short stay and its location to downtown Hartford is great if you are trying to save some money.

By Spike3722 on Nov 29, 2011

The hotel is reasonably clean and is in good order. The staffs are courteous and responsive. The location is a little remote from downtown Hardfort and need a taxi or car to go out. The hotel is near highway I-84 and is noisy at night due to the highway traffic. The internet connection is extremely slow and barely usable for only short text messages. This needs hotel’s IT attention to fix the internet connection problem on bandwidth because it remained unusually slow for multiple days. The hot breakfast is basically the sausage, bacon, and cup-cake like eggs (look like as if artificial egg material, not tasty). The cold breakfast is usual and good.

By BusinessTravelerN on Oct 14, 2011