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Recent guest reviews

Although the bed was comfortable, I did not like the size of the pillows. They were too squashy.

It’s by I-84 easy access to it am I-91 and several options for shopping near by

Everrrrrrrrthing is on point💯

The property was easy to access from the highway. The rooms have thin walls so we were up as much as the couple next door with an infant and toddler. The AC was very loud and the elevator was not in operation and our room was on the 4th floor. I thought the front desk staff was welcoming and the woman supervising the morning breakfast was very attentive to help everyone out.

Elevator has been broken for nearly a month now, and you aren’t told that until you check in. Incredibly inconvenient and entirely inaccessible to anyone with a handicap. Room was also dirty with a sink that didn’t drain. Ended up not staying at all and had to completely rearrange our trip

It is a good place, but the elevator is broken and that it is a big problem for us

No this isn’t a fancy hotel however, it’s not terrible either. We only stood one night so it was okay for us. So if you looking to stay longer maybe this isn’t a place for you. They have free parking & breakfast which was very tasty. The rooms are ok again it was just for one night but the linen and all towels were clean. The bed was very comfy and plenty of pillows. They have blow dryer, iron and ironing board and a mini frig. The staff was friendly also. Would stay again if I need to spend the night but not any longer then that.

Ease of checking in and the staff

This property is by I 84 near some restaurants and easy access to near by towns

We like the location being close to the University of Hartford where our son is attending. We were happy with the cleanliness of the room,We had a comfortable night sleep.

Bathroom had a chipped toilet and the bathtub stopper didn’t work. Staff said they could not fix the tub. Beds were comfortable and breakfast was good.

Clean easy to get in/out to area & highway

The breakfast lady provided excellent customer service!!

I like the customer service and how they help us, we will be back.

We went for a conference so was out of the hotel for the vast majority of time. We needed cleanliness, comfort, good breakfast to start the day, and security. We got it! It had two beds for 3 adults: was a little small in my estimation But the beds were comfy, as were the pillows. The two adults who shared the bed did not complain. The bathroom had bathtub/toilet; was also a little small, but no complaints with water, or wetting of floor. Faced the roadway and you could hear the vehicles but it was not at all overwhelming, so did not disturb sleep. It did not have microwave or kitchenette but I expected that from the advert. It had a good working refrigerator. The breakfast was quite satisfactory; waffles, eggs, cereal, toast, bacon, don't like the patty sausages, and fruits; not the freshest but satisfactory. Of course teas, coffee etc. I liked the breakfast. There were fast food restaurants not too far off. Parking was never an issue. In the hallway sometimes smelled of marijuana but can't blame hotel staff for that. It was affordable and worth the price paid. I would again for a similar situation.

Hotel staff is very nice and accommodating. If you are looking for a upscale hotel this is not it but if you are just staying a few nights to visit and just want a place to relax and have nice quiet place to have a good nights sleep this is a perfect place.

Roberts Street East Hartford CT

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Comfort Inn & Suites East Hartford - Hartford places you within 2 miles (3 km) of Cabela's and Rentschler Field. This 75-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Free buffet breakfast is included with your stay.


Rooms

Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free local calls.


Property features

Guests of Comfort Inn & Suites East Hartford - Hartford enjoy a gym, free WiFi in public areas, and conference space. If you decide to drive, there's free parking. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Comfort Inn & Suites East Hartford - Hartford

Everyone (11) Couples (3) Business (3) Family (5)
5
Family

Although the bed was comfortable, I did not like the size of the pillows. They were too squashy.

By , from MARION on Nov 30, 2022

Review comment responded on Dec 12, 2022

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

5
Family

It’s by I-84 easy access to it am I-91 and several options for shopping near by

By on Oct 21, 2022

Review comment responded on Oct 24, 2022

Thank you for leaving a review about your stay at our property!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience foryou and other guests in the future. We hope you will come back and see us again soon.

4
Everyone

By , from Jericho on Oct 4, 2022

5
Business Business

Everrrrrrrrthing is on point💯

By on Sep 22, 2022

Review comment responded on Oct 24, 2022

Thank you for leaving a review about your stay at our property!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience foryou and other guests in the future. We hope you will come back and see us again soon.

4
Family

The property was easy to access from the highway. The rooms have thin walls so we were up as much as the couple next door with an infant and toddler. The AC was very loud and the elevator was not in operation and our room was on the 4th floor. I thought the front desk staff was welcoming and the woman supervising the morning breakfast was very attentive to help everyone out.

By on Jul 30, 2022

Review comment responded on Aug 1, 2022

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

2
Friends

Elevator has been broken for nearly a month now, and you aren’t told that until you check in. Incredibly inconvenient and entirely inaccessible to anyone with a handicap. Room was also dirty with a sink that didn’t drain. Ended up not staying at all and had to completely rearrange our trip

By on Jul 17, 2022

Review comment responded on Jul 21, 2022

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4
Family

It is a good place, but the elevator is broken and that it is a big problem for us

By on Jun 6, 2022

Review comment responded on Jun 30, 2022

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4
Everyone

By on Feb 6, 2022

4
Family

No this isn’t a fancy hotel however, it’s not terrible either. We only stood one night so it was okay for us. So if you looking to stay longer maybe this isn’t a place for you. They have free parking & breakfast which was very tasty. The rooms are ok again it was just for one night but the linen and all towels were clean. The bed was very comfy and plenty of pillows. They have blow dryer, iron and ironing board and a mini frig. The staff was friendly also. Would stay again if I need to spend the night but not any longer then that.

By on Jan 23, 2022

Review comment responded on Jan 24, 2022

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

5
Everyone

Ease of checking in and the staff

By on Oct 28, 2021

Review comment responded on Oct 28, 2021

Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

Comfort Inn & Suites East Hartford - Hartford

333 Roberts Street, East Hartford, CT 06108
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