Overall, the Hilton in Mystic is a beautiful hotel with great amenities, and its location near Olde Mistick Village and the Aquarium is incredibly convenient.
Unfortunately, our room itself felt outdated, and we experienced several issues. Our toilet was not working properly, and even after notifying the front desk twice and having the engineering team attempt repairs, it still wouldn’t flush as it should. Additionally, our sheets had stains and required two calls to the front desk before they were finally changed.
I’m hoping this was just a streak of bad luck, as the property has a lot of potential. I would consider giving this hotel another try in the future.