My stay was very excellent the room are clean the customer service was excellent ❤️❤️
staff was well verse on the COVID-19 protocol, room were clean and I didn't want for anything while staying at this Hotel...
I experienced drip of water in tiolet all the night
Room was nicely appointed and had plenty of space and was clean. Only downside was breakfast on day 2: Plates and silverware ran out and took a while to be replenished. Otherwise, great stay.
Third year staying here for the NEO. Love this hotel!!
I’ve stayed here several times for business and have always had a great experience. This was my experience staying with my family. Overall, still pleasant, save for a couple issues at night. I will say the night “house host” was a bit abrupt. We called down to set up the shuttle to the airport for the morning. She said we were all set but when we arrived for the shuttle they had no record. No biggie, they still accommodated us with no issues. We had also called down for more blankets and pillows as our kids were sleeping on the pullout couch. We ended up having to call again after a half hour and she sighed and was rude. They did bring the items right up after the 2nd call.
We loved the Omelet station at breakfast time. Room was big and clean, area quiet.
Very nice facility! Breakfast included is great! Very clean! Needs a few more choices on menu in the bar/restaurant and children's beverage offerings in the cooler (regular milk!). Otherwise, very nice room and staff very accommodating.
Nice large rooms that were clean and quiet. Staff was nice.
Wonderful staff, but the rooms were not up to par cleaniness-wise. Baseboards, corners, shelves extremely dusty. There were no blankets for the pull out couch and the flat, square pillows left with this bed were very stained and not cleaned. Have to say again, though, the staff at the front desk and elsewhere throughout the hotel were extremely helpful and very, very friendly.
Awesome staff! Clean rooms and facilities. Quite night. Great breakfast. Easy check in and check out. Will go again.
When I arrived on 10/18/17 I was told I didn’t have a reservation because orbitz sold rooms that were not available, Tim an employee in front desk went above an beyond to make sure I could get my original reservation and gave myself and family a room for the 4 days I had reserved it great staff!!!
I would have loved to give 5 stars overall, but there was one glitch- I asked to pay at the desk at check in an extra $25/day for "incidentals". I arrived at 11:30pm and left the next morning at 9:00am. I did not buy or damage anything, yet my credit card was billed an extra $50. That is my one and only complaint, but it did raise the price of the hotel stay and I was not happy about that.
Stayed for a long weekend to visit family in the area. Hotel had a decent breakfast and good location. Pool was ok and gym useful. Staff members were excellent and prompt to attend.
My favorite place to be...home away from home...excellent staff...very clean and spacious rooms
HYATT house Hartford North/Windsor places you within a few miles (5 km) of Windsor Arts Center and Vintage Radio and Communications Museum of Connecticut. This 132-room, 3-star hotel has free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free buffet breakfast offered each morning. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge.
All 132 accommodations feature kitchens and space to spread out with dining areas and sitting areas. 32-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Coffee makers, free weekday newspapers, and free local calls are also standard.
At HYATT house Hartford North/Windsor, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a library.
My stay was very excellent the room are clean the customer service was excellent ❤️❤️
staff was well verse on the COVID-19 protocol, room were clean and I didn't want for anything while staying at this Hotel...
I experienced drip of water in tiolet all the night
Room was nicely appointed and had plenty of space and was clean. Only downside was breakfast on day 2: Plates and silverware ran out and took a while to be replenished. Otherwise, great stay.
Third year staying here for the NEO. Love this hotel!!
