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Hyatt Place Mohegan Sun

3.0 out of 5.0

Recent guest reviews

Very convenient for visiting the casino. Shuttles run every 30 minutes very prompt

Everything was good. The staff, location and breakfast was good.

The staff at this property aren’t well trained. It is obvious they are understaffed or there is some scheduling issues. We couldn’t get into our room at midnight, so I went down to get our cards reactivated. It didn’t work the first 2 times, so the third time I just called and had someone come up with 2 keys. We got into the room 25 min later, it was exhausting. The room itself was clean and comfortable. The showers were amazing. The breakfast In the morning was great and included in our stay as we had Hyatt rewards card. There is a pool but NO hot tub. :( overall, I wouldn’t stay here again. There are too many options in the area to choose from.

Hotel staff were all welcoming and very eager to lend a hand and ensure that we had all we needed for a comfortable and relaxing stay. Breakfast was a healthy spread and all you could eat of their best quality foods. The lobby and rooms were kept clean and room service stayed on top of their cleaning and replenishing all toiletries. The pool was clean and the gym room was enough to enjoy a workout. I forgot my medication bag and checkbook in the room and they were honest and quickly to provide instructions on how to retrieve property. Thank you all for the great service, looking forward toward another long weekend.

Rooms were spacious and allowed for relaxing on a couch. But furniture was ratty and stained. Indoor pool was disappointing for a mid-summer stay. The promotional picture shows a palm tree, so was clearly not a picture of the property since palm trees do not grow in Connecticut. So the marketing was a bit misleading.

Very nice hotel near Mohegan Sun. Great location and reasonable price.

Location to nearby Mohegan Sun and Foxwood casinos, and close to Mystic...reasonably priced hotel.

Good location Room comfortable spacious Breakfast was good

Clean the employees very nice close to mohegan sun easy to get back and forth

All very nice clean friendly food was great service was also

Was a great place. Peoples are very friendly. I will recommend to everyone.

Everything was very convenient. Both casinos was easy to get too and from!

2049 Norwich Montville CT

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Hyatt Place Mohegan Sun places you within 2 miles (3 km) of popular sights like Mohegan Sun Casino and Mohegan Sun Arena. This 176-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/café. For your convenience, breakfast is served for a fee each morning.


Rooms

Guests can expect to find free WiFi and 42-inch a flat-screen TV with cable channels and first-run movies. Beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include an iPod dock, a sofa bed, and a sitting area.


Property features

Guests staying at Hyatt Place Mohegan Sun enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking and a free area shuttle. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Room options

Room, 2 Queen Beds, Accessible, Bathtub

Queen 2 | Sleeps 6

Room, 2 Queen Beds, Accessible

Queen 2 | Sleeps 6

Room, 2 Queen Beds (High Floor)

Queen 2 | Sleeps 6

Room, 1 King Bed with Sofabed (High Floor)

King 1 | Sleeps 4

Guest reviews for Hyatt Place Mohegan Sun

Everyone (81) Couples (52) Business (5) Family (20) Other (4) Friends (14)
5
Partner Couples

Very convenient for visiting the casino. Shuttles run every 30 minutes very prompt

By on Sep 15, 2019

Review comment responded on Sep 16, 2019

Thank you for your review! We are delighted you had a great stay with us and look forward to accommodating you in the future!

3
Everyone

By on Sep 11, 2019

Review comment responded on Sep 12, 2019

Thank you for your review!

5
Everyone

By on Sep 7, 2019

Review comment responded on Sep 8, 2019

Thank you for your review!

4
Families

Everything was good. The staff, location and breakfast was good.

By on Sep 7, 2019

Review comment responded on Sep 7, 2019

Thank you for your review! We are delighted you had a great stay with us!

3
Families

The staff at this property aren’t well trained. It is obvious they are understaffed or there is some scheduling issues. We couldn’t get into our room at midnight, so I went down to get our cards reactivated. It didn’t work the first 2 times, so the third time I just called and had someone come up with 2 keys. We got into the room 25 min later, it was exhausting. The room itself was clean and comfortable. The showers were amazing. The breakfast In the morning was great and included in our stay as we had Hyatt rewards card. There is a pool but NO hot tub. :( overall, I wouldn’t stay here again. There are too many options in the area to choose from.

By on Sep 3, 2019

Review comment responded on Sep 3, 2019

We sincerely apologize for the problems getting into your room. We will share your feedback with our staff. Thank you for taking the time to write the review!

5
Family with small children

Hotel staff were all welcoming and very eager to lend a hand and ensure that we had all we needed for a comfortable and relaxing stay. Breakfast was a healthy spread and all you could eat of their best quality foods. The lobby and rooms were kept clean and room service stayed on top of their cleaning and replenishing all toiletries. The pool was clean and the gym room was enough to enjoy a workout. I forgot my medication bag and checkbook in the room and they were honest and quickly to provide instructions on how to retrieve property. Thank you all for the great service, looking forward toward another long weekend.

By on Sep 2, 2019

Review comment responded on Sep 2, 2019

Thank you so much for your feedback. We will share it with our staff and genuinely look forward to accommodate you in the future!

3
Business Business Travelers

Rooms were spacious and allowed for relaxing on a couch. But furniture was ratty and stained. Indoor pool was disappointing for a mid-summer stay. The promotional picture shows a palm tree, so was clearly not a picture of the property since palm trees do not grow in Connecticut. So the marketing was a bit misleading.

By on Aug 8, 2019

Review comment responded on Aug 8, 2019

Thank you for your feedback

5
Everyone

By on Aug 8, 2019

Review comment responded on Aug 8, 2019

Thank you for your feedback

5
Friends

Very nice hotel near Mohegan Sun. Great location and reasonable price.

By on Jul 31, 2019

Review comment responded on Aug 3, 2019

Thank you for your feedback

4
Families

Location to nearby Mohegan Sun and Foxwood casinos, and close to Mystic...reasonably priced hotel.

By on Jul 29, 2019

Review comment responded on Aug 3, 2019

Thank you for your feedback

Hyatt Place Mohegan Sun

2049 Norwich, Montville, CT 06382
url importing https://www.orbitz.com/Montville-Hotels-Hyatt-Place-Mohegan-Sun.h2593874-p2.Hotel-Reviews
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.