Skip to main content
Beginning of main content

Recent guest reviews

Kind of disappointed. We stayed two nights with two kids. We expected the room the second day would be cleaned, trash taken out, sheets changed,etc. when we found the second night the room wasn’t cleaned we contacted the front desk and they said they are short staffed no one is available so they would send someone to Bring fresh towels and take out the trash. They only brought towels and did not take out the trash. A room for four with very young kids needs to be cleaned each day. Despite the cleaning issue it was a nice room and property. There was an issue With the vending machine on every floor. Could not get a bottled drink because it would not take the card or they ran out of stock of some items.

The front desk staff did not listen to our needs. We asked for housekeeping which did not happen on one of the days. Asked the front desk to at least get us some clean towels; never showed. Had to fix the phone in the room ourselves. Have stayed at this property several times as we have family in Greenwich. Rooms need an updating.

Excellent value. Nice people and proximity to NYC. Limited amenities. More Stamford/commercial than Greenwich.

The property was very nice. Room was clean and comfortable.

The hotel is well priced and conveniently located. We live nearby. It is our go to place for a quick romantic getaway.

It was a good experience overall. It would be better if house keeping were more through when they cleaned the beds. There were some crumbs on the sheets. We did not eat while we stayed there.

Great ambience and the courtyard is amazing. The restaurant and bar was very convenient and the food was good. The room was also very comfortable. Thumbs up!!!

Inexpensive for the area and for being such a nice property! Great breakfast buffet on Sunday.

Friday night was a bit noisy from surrounding guests

The atrium is fantastic and I liked the bar and restaurant area with the water feature.

I liked the location relative to where I needed to be. I didn't like they charge for parking.

Woke up Saturday morning to find I couldn't take a shower or use the toilet as they had a water main break. Front desk staff not at all compassionate. Offered nothing. Wouldn't even comp the $18 overnight parking. Left well before checkout to go use the bathroom! Very disappointing.

The room was very nice and the staff were friendly. The parking was confusing since it appears as though you have to pay for it instead of it being included in the rental price.

Location excellent and front desk personnel outstanding

This hotel is very nice. Staff was welcoming, beds were comfortable and parking was easy. We would definitely stay here again whenever we are in the area again.

I didn’t like having to pay for self parking outside.

E Putnam Avenue Old Greenwich CT

Hotel highlights

  • Free WiFi in rooms and public areas
  • Indoor pool
  • 24-hour fitness center
  • Business center

Located 1.1 mi (1.7 km) from E. Gaynor Brennan Golf Course, Hyatt Regency Greenwich is within a 10-minute drive of other popular attractions like Bruce Museum of Arts and Science. This 373-room, 4-star hotel has conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Cooked-to-order breakfast is offered for a fee each morning from 7:00 AM to 11:00 AM.


Rooms

Hyatt Regency Greenwich's 373 rooms are air-conditioned and provide refrigerators, coffee makers, and free bottled water. 65-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, phones, and ironing boards. Housekeeping is available on request.


Property features

Guests staying at Hyatt Regency Greenwich enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Self parking is offered for USD 18 per night. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a business center, and express check-out.

Room options

Deluxe Room, 2 Double Beds

2 Double Beds | Sleeps 4

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 3

Room, 1 King Bed

1 King Bed | Sleeps 3

Room, Allergy Friendly

1 King Bed | 2 Double Beds | Sleeps 4

Guest reviews for Hyatt Regency Greenwich

Everyone (22) Couples (8) Family (9)
4
Family with small children

Kind of disappointed. We stayed two nights with two kids. We expected the room the second day would be cleaned, trash taken out, sheets changed,etc. when we found the second night the room wasn’t cleaned we contacted the front desk and they said they are short staffed no one is available so they would send someone to Bring fresh towels and take out the trash. They only brought towels and did not take out the trash. A room for four with very young kids needs to be cleaned each day. Despite the cleaning issue it was a nice room and property. There was an issue With the vending machine on every floor. Could not get a bottled drink because it would not take the card or they ran out of stock of some items.

By on Jul 13, 2021

Review comment responded on Jul 13, 2021

We appreciate you providing this feedback, though we are very sorry to hear that you were disappointed in the stay. We will certainly address your concerns with the team so that we may improve the guest experience moving forward. We would be happy to welcome you back for a future visit once more normal operations resume, so that we may better exceed your expectations. Thank you for choosing Hyatt Regency Greenwich!

4
Everyone

By on Jul 9, 2021

Review comment responded on Jul 19, 2021

Thank you for choosing Hyatt Regency Greenwich, and for reviewing your experience! We would be happy to welcome you back again for a future visit.

3
Partner Couples

The front desk staff did not listen to our needs. We asked for housekeeping which did not happen on one of the days. Asked the front desk to at least get us some clean towels; never showed. Had to fix the phone in the room ourselves. Have stayed at this property several times as we have family in Greenwich. Rooms need an updating.

By on Jun 28, 2021

Review comment responded on Jun 28, 2021

We are very sorry to hear of the issues your experienced, though we do appreciate the feedback so that we may share with the team and improve. We hope that you will give us another opportunity to exceed your expectations on a future visit when you return to Greenwich!

4
Family

Excellent value. Nice people and proximity to NYC. Limited amenities. More Stamford/commercial than Greenwich.

By on Jun 22, 2021

Review comment responded on Jun 24, 2021

Thank you for your review, and for this great feedback! We are so glad you enjoyed your stay, and would be delighted to welcome you back for a future visit!

5
Partner Couples Family

The property was very nice. Room was clean and comfortable.

By , from Chicago on Sep 14, 2020

5
Everyone

By on Aug 21, 2020

4
Everyone

By on Aug 9, 2020

4
Partner Couples

The hotel is well priced and conveniently located. We live nearby. It is our go to place for a quick romantic getaway.

By on Mar 17, 2020

4
Family Partner Couples

It was a good experience overall. It would be better if house keeping were more through when they cleaned the beds. There were some crumbs on the sheets. We did not eat while we stayed there.

By on Feb 19, 2020

5
Business Business

Great ambience and the courtyard is amazing. The restaurant and bar was very convenient and the food was good. The room was also very comfortable. Thumbs up!!!

By on Oct 30, 2019

url importing http://www.orbitz.com/Stamford-Hotels-Hyatt-Regency-Greenwich.h18180-p2.Hotel-Reviews
There was an error importing /Stamford-Hotels-Hyatt-Regency-Greenwich.h18180-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Stamford-Hotels-Hyatt-Regency-Greenwich.h18180-p2.Hotel-Reviews

Frequently asked questions