Our family had a great time!
Clean rooms, and pools.
Nothing unique about this place. The place was horrible, dirty, unsafe, roach infested, molded, halllway wet and had a mildew smell.
The outside looks worse than the inside. The room was decent, however, they seemed to be extremely short staffed.
This property was kept CLEAN the entire stay. From the lobby to my condo everything was clean. Enjoyed staying here
They show you a nice room in the main hotel and stick u in a dump called the Jamaican where the shower wasn’t working he had to come turn the water off through the wall. Also there was no remote for the tv. This was by far the worst place to stay and it took forever to get checked in. The front desk was rude and had no sense of urgency.
Everything was just as pictured. It was a fantastic stay. Things/policies were a little different due to covid, but what isn’t now a days. I will definitely be going back. Loved waking up and walking out on the balcony to witness the most miraculous sunrises.
The room was musty smelling. The carpet was stained. The curtains were stained. The bathtub had mold in the corners. Maid service took 1 hour to bring more towels and toilet paper. When we asked for a new room, we were take. To another. King size suite with the same smell and dirty conditions. Then we were offered a condo in the other tower. The manager said we could stay there but since it was an upgrade, we would have to pay!! She gave us half the rate. Spoke to my Mom who booked us the trip and she called the General Mgr the next day and complained about the mgr who took terrible care of us. The GM refunded the expense of the upgrade. Needles to say, the pictures of the resort do not represent truth of what it looks like. I would not recommend this hotel to anyone.
We stayed in the Jamaican building. Doesn’t look too great outside, but the rooms were beautiful! Nice and clean, great view, pools and slides were great! Bar at the pool was great. I’d definitely stay again!
Its a good place. I like all the pools they have my kids really enjoying
Room was not cleaned per covid19 protocol. There was dust everywhere! Pull out beds linens not clean. Behind tv, dressers covered in dust and lint. Items need to be billed out cleaned under and behind. Not just taking trash out! During such dire times this is unacceptable.
Room was not ready when I checked in at 4 pm, was told it wouldn’t be long and they would call, never received a call, finally went back an hour and a half later and it was ready, they said they tried to call, but I didn’t get it
It was on the beach and the pools were nice. The staff was very friendly.
Resort has plenty of pools and is ocean front. But the serví is poorly lacking. Problems with leaking bathtub never resolved even after multiple calls.
Caribbean Resort & Villas places you within a leisurely stroll of The Children's Museum of South Carolina and Captain Hook's Adventure Golf. This 454-room, 3-star hotel has 2 indoor and 5 outdoor pools, along with a free water park.
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:00 AM to 10:30 AM.
The 454 accommodations feature balconies or patios and afford space to spread out with a separate bedroom. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs and hair dryers. Other standard amenities include microwaves, refrigerators, and coffee makers.
Caribbean Resort & Villas features 2 indoor pools, 5 outdoor pools, and a free water park. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with concierge services and securing valuables. Other amenities at this beach hotel include a lazy river, a children's pool, and a gym.
Our family had a great time!
Clean rooms, and pools.
Nothing unique about this place. The place was horrible, dirty, unsafe, roach infested, molded, halllway wet and had a mildew smell.
The outside looks worse than the inside. The room was decent, however, they seemed to be extremely short staffed.
This property was kept CLEAN the entire stay. From the lobby to my condo everything was clean. Enjoyed staying here
Thank you for your positive feedback, we are glad you enjoyed your stay at the Caribbean Resort & Villas.
Thank you for your positive feedback. Thank you for staying with us at Caribbean Resort & Villas.
Thank you for your positive feedback. We are glad to hear you enjoyed your stay with us at the Caribbean Resort & Villas.
They show you a nice room in the main hotel and stick u in a dump called the Jamaican where the shower wasn’t working he had to come turn the water off through the wall. Also there was no remote for the tv. This was by far the worst place to stay and it took forever to get checked in. The front desk was rude and had no sense of urgency.
Thank you for staying with us here at the Caribbean Resort and Villas! We truly value your feedback. Please know that we would never change a guest confirmed reservation. The Caribbean consist of four different towers; however, you still would have full access to all amentias and everything we have to offer here on site. I am sorry to here that you experience a long check-in process. I will speak to our management team concerning what you have shared with us. We are always striving for perfections. If you should need any accodmation in the future please don't hesitate to let us know.
Everything was just as pictured. It was a fantastic stay. Things/policies were a little different due to covid, but what isn’t now a days. I will definitely be going back. Loved waking up and walking out on the balcony to witness the most miraculous sunrises.
Thank you for your review, Shelly! Thank you also for understanding the operational changed we had to make due to covid. Our guests and employees safety comes first! Hope to see you again soon.
Thank you for your valuable feedback. We are so glad you enjoyed your stay with us at the Caribbean Resort & Villas.
Thank you for your feedback. We are working hard to address our staffing. We appreciate your patience with us and thank you for staying with us at the Caribbean Resort & Villas.