Everything was nice and clean
Check in took way too long. The workers were talking amongst each other and not taking care of the guests. The line was long too. Waited 30 minutes just to get called to the desk to check in and I was first in line
The resort had plenty of pools which the kids enjoyed and the staff was very friendly. The room was clean but dated and it did smell like marijuana. We did notice that the property is showing signs of age and probably needs an upgrade. There was also a lot of people partying and smoking pot. Something we did not expect at a family resort. Also there are rules in place but the staff does not enforce them. Overall we had fun and so did the kids but we will move on the next trip.
Older resort with many updates needed. Check-in took to long. Had an enjoyable stay overall.
Room was in very bad condition between being dirty and mold and just not cleaned at all. Pool staff very unfriendly
Facilities were clean and well managed. Valet space is VERY tight. Close to no space at all when loading and unloading vehicles. The first night, I checked in, but my door did not close properly. I could give my door a push without using the key card and it would open right up. I had to sleep that night with just the deadbolt, which wouldn't be a problem, but the screws were stripped as well so if you were to give it even a bit of force, it would pull the bolt right out of the wall. They fixed this issue about midday the following day. Regardless, that lack of security is worrisome. Other than that, facilities are great, staff is extremely friendly, and overall enjoyed the trip/stay.
The stay was nice, enjoyed the pool. The room was spacious but the room needed updates. Toilet was broken and rocked, panels were falling from wall, carpet was ripped and pulling up.
It was great.
Clean, customer service was very nice. Restaurants close by. Ben n jerrys and starbucks across the street. Easy access to ocean. Alot of pools on the property and most were heated. Fun for all ages. Rooms were clean and beds were very comfortable. I will be back
Check is 4 pm so got there a bit early to beat the crowd with only 1 person in front of me and about 15 behind but we still didnt get out room until 6 pm
Clean and beautiful
They only thing i didnt like was the parking garage was across the street
I liked the new property better I think they should let people know which building they are staying in prior to booking the room I hated my room but the staff was great definitely need some upgrades for the old building
Our family had a great time!
Clean rooms, and pools.
Nothing unique about this place. The place was horrible, dirty, unsafe, roach infested, molded, halllway wet and had a mildew smell.
The outside looks worse than the inside. The room was decent, however, they seemed to be extremely short staffed.
This property was kept CLEAN the entire stay. From the lobby to my condo everything was clean. Enjoyed staying here
Caribbean Resort & Villas places you within a mile (2 km) of popular attractions like Myrtle Beach Boardwalk and Broadway at the Beach. This 454-room, 3-star hotel has 2 indoor and 5 outdoor pools, along with a free water park.
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee each morning from 6:00 AM to 10:30 AM.
Guests can expect free WiFi and TVs with cable channels. Bathrooms offer deep soaking tubs and hair dryers. Other standard amenities include balconies or patios, refrigerators, and microwaves.
Caribbean Resort & Villas features 2 indoor pools, 5 outdoor pools, and a free water park. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with concierge services and securing valuables. Other amenities at this beach hotel include a lazy river, a children's pool, and a gym.
Everything was nice and clean
Check in took way too long. The workers were talking amongst each other and not taking care of the guests. The line was long too. Waited 30 minutes just to get called to the desk to check in and I was first in line
We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.
The resort had plenty of pools which the kids enjoyed and the staff was very friendly. The room was clean but dated and it did smell like marijuana. We did notice that the property is showing signs of age and probably needs an upgrade. There was also a lot of people partying and smoking pot. Something we did not expect at a family resort. Also there are rules in place but the staff does not enforce them. Overall we had fun and so did the kids but we will move on the next trip.
We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.
Older resort with many updates needed. Check-in took to long. Had an enjoyable stay overall.
We are sorry to hear that you experienced a delayed check in. I can assure you that our staff was working tirelessly, to get rooms ready for check in. Thank you for the feedback that you have provided.
Room was in very bad condition between being dirty and mold and just not cleaned at all. Pool staff very unfriendly
We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.
Facilities were clean and well managed. Valet space is VERY tight. Close to no space at all when loading and unloading vehicles. The first night, I checked in, but my door did not close properly. I could give my door a push without using the key card and it would open right up. I had to sleep that night with just the deadbolt, which wouldn't be a problem, but the screws were stripped as well so if you were to give it even a bit of force, it would pull the bolt right out of the wall. They fixed this issue about midday the following day. Regardless, that lack of security is worrisome. Other than that, facilities are great, staff is extremely friendly, and overall enjoyed the trip/stay.
Thank you so much for your positive feedback! It was a pleasure! The Caribbean Resort & Villas would love to help you plan your next trip!
The stay was nice, enjoyed the pool. The room was spacious but the room needed updates. Toilet was broken and rocked, panels were falling from wall, carpet was ripped and pulling up.
Hello Dennis. Thank you for your review. I am happy to hear that you enjoyed the pools. We are in the middle of finalizing details for the Dominican and Cayman towers to have the units fully renovated!
It was great.
Great to hear that you enjoyed your stay! Hope to see you again soon.
Clean, customer service was very nice. Restaurants close by. Ben n jerrys and starbucks across the street. Easy access to ocean. Alot of pools on the property and most were heated. Fun for all ages. Rooms were clean and beds were very comfortable. I will be back
Thank you for your reviews
Thanks for staying with us. We appreciate your positive feedback!