Great customer service
Worst experience ever. First of all the lobby and rooms seem to be built in different centuries. They do so much work on their pics to make the rooms look more appealing because our suite was old, the furniture was old and dingy and the room smelled like piss and mildew due to the old carpet. Bathtub had scum in it and the toilet wasn’t cleaned either. The breakfast was gross but that’s not really an issue. Parking was scarce and they nickeled and dimed for everything as if the stay wasn’t expensive enough. The included wifi didn’t work AT ALL and then they had a $12.95 per day option for premium wifi. WHY? It’s pathetic how grimy they are. I will NEVER stay there again. NEVER! They took zero responsibility for anything.
Clean, friendly staff, amenities.
Clean decent place to stay, property has some age and could use an update
All the different activities and the scenery is beautiful
We had an excellent stay. It was clean, very friendly staff, and the restaurant was delicious. Gorgeous view and quiet stay. If I had to think of one negative thing it would just be that 2 of the 3 elevators were down for a while and it took us 20 minutes to get to the 14th floor. The second elevator was back up and running when we returned so it wasn’t too bad.
Less people at the pool and social distance Didnt wear any mask. To be safe
I like the fact that it was direct oceanfront; the restaurant and bar inside the hotel is really good. I don’t like the fact that there isn’t a full kitchen in the rooms; I also think the Room furniture can be updated.
Great customer services and staff is friendly. The Ocean View room is awesome.
Since I choose to stay at Hilton properties, regardless of who I book through, I believe I should get points contributed to my honors account. $30 for entree’ in the restaurant...2 shrimp, 4 small pork medallions, 3 halved brussel sprouts and some grits. At the most, there was $3 cost of product on the plate.
Pools are small and weren't very clean. Nice and close to the beach. LOVED having a charging station in the parking garage for my electric car (and it's free!)
Located in Arcadian Shores, Embassy Suites by Hilton Myrtle Beach Oceanfront Resort is within a mile (2 km) of sights such as Arcadian Shores Golf Club and Apache Pier. This 255-room, 3.5-star hotel welcomes business and leisure travelers with 9 outdoor pools, a water park, and 3 restaurants.
Free cooked-to-order breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:00 AM. This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception.
The 255 accommodations feature balconies and afford space to spread out with a separate bedroom and living rooms. Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. MP3 docks, sofa beds, and microwaves are also standard. Housekeeping is available on request.
Guests of Embassy Suites by Hilton Myrtle Beach Oceanfront Resort have access to 9 outdoor pools, a free water park, and a lazy river. Valet parking is offered for USD 15 per night. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and dry cleaning/laundry. Other amenities at this beach hotel include a health club, a spa tub, and a sauna.
Great customer service
Worst experience ever. First of all the lobby and rooms seem to be built in different centuries. They do so much work on their pics to make the rooms look more appealing because our suite was old, the furniture was old and dingy and the room smelled like piss and mildew due to the old carpet. Bathtub had scum in it and the toilet wasn’t cleaned either. The breakfast was gross but that’s not really an issue. Parking was scarce and they nickeled and dimed for everything as if the stay wasn’t expensive enough. The included wifi didn’t work AT ALL and then they had a $12.95 per day option for premium wifi. WHY? It’s pathetic how grimy they are. I will NEVER stay there again. NEVER! They took zero responsibility for anything.
Thank you so much for the feedback as we are always striving to be the best, we hope to have you back with us again soon!
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback!
Clean, friendly staff, amenities.
Thanks for staying with us. We appreciate your feedback!
Clean decent place to stay, property has some age and could use an update
All the different activities and the scenery is beautiful
Thank you so much for the five star review and feedback we appreciate it and hope to have you back again soon!