VERY RUN DOWN. Provides coffee pot with no cups and you have to pay for coffee, ice machine but nothing to put ice in, 2 queen beds with only 2 pillows
They say pet friendly but they didnt let me checkin with pet. Unfriendly behavior. Poor condition of rooms.
As i have already explained...the place is a dump...old, dirty, a lot of the property needs major repair. Spa and pools were dirty, chiping off on the edges...dont think those things have been cleamed for several years.The room/walls were dirty, the curtainz barely stayed on rod. First time in my life i was anxious to go home!
There was very little to like about this property, outside of the fact I wasn’t sleeping on the beach which honestly I would have preferred. They had a stove (not sure if it worked) fridge (that was a plus) and microwave. However now for the bad! Cockroach in the bathroom upon arrival (or a SC “state bug”) walls were covered in dust including lampshade. Toilet leaked in the bathroom. Woke up attempted to make coffee just to find out that the coffee is an up charge $1 a pot lol, my girlfriend went to blow dry her hair and found out there’s no hair dryer in the room, when calling front desk they said there is a $10 CASH only deposit to use one haha. Then there is a staircase that spirals up all 5 floors that looks like any minute it’s going to separate from the wall. In short staff was friendly, full size fridge a thumbs up, everything else avoid the experience, spend the extra money elsewhere.
i was not informed of a $90 pet fee when i booked my trip, the room was supposed to have a full kitchen it didnt.
Upon arrival the small check in area was crowded. My check in experience wasn’t horrible but I witnessed staff being completely rude to others canceling reservations for no reason and withholding parking passes. Once I was checked in I headed to my room the parking garage was tiny and extremely dangerous to say the least. There was not 1 elevator to get up and down so stairs for everything. The room was stale and damp. Beautiful view that couldn’t even be enjoyed due to structural issues and water leaking . I had towels in my room but no wash clothes . There was a kitchen area though. The view really saved this review
The carpet was damp, the sliding door didn’t close properly, the phone didn’t work, the lights on wall between the beds didn’t work, mold on ceiling in bedroom and bathroom. Had a coffee pot under cabinet but no coffee bags or cups. The TV reception was poor. I did have an ocean view room and walked easily to the beach.
The elevator smelled. Property overall looked old and unkept. Pay a lot of attention. When booking. My booking said room with full kitchen, and upon arrival it was found to be an error on Orbitz description. Even though I had an email saying I would have full kitchen, I had to pay an extra $33 to upgrade. Orbitz was not able to fix their error
Very old and dirty. They say they are pet friendly, I think they mean pest friendly as there were roaches and earwigs visible in the room as we walked in. We ended up finding another location to stay. Front desk staff was very friendly.
A capital remodeling for the building in general great location
Very enjoyable overnight stay! Good price! Great staff! Comfortable room and bed!
Regret! The Polynesian was run down, dirty and stinky. I couldn't believe that there could be such a bad ocean front hotel near the center of Myrtle Beach. Orbitz should not list this property on its site. The Polynesian maintains no standards of any kind. I had to apologize to my wife and children for taking them to such a place. We left after one night.
Polynesian Beach & Golf Resort places you within a 15-minute stroll of popular sights such as Myrtle Beach Boardwalk and Family Kingdom Amusement Park. This 175-room hotel has an outdoor pool, an indoor pool, and free in-room WiFi.
TVs come with cable channels, and free WiFi keeps guests connected. Refrigerators, microwaves, and coffee makers are other standard amenities.
At Polynesian Beach & Golf Resort, guests enjoy an indoor pool, an outdoor pool, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Other amenities at this beach hotel include a spa tub, a terrace, and laundry facilities.
VERY RUN DOWN. Provides coffee pot with no cups and you have to pay for coffee, ice machine but nothing to put ice in, 2 queen beds with only 2 pillows
They say pet friendly but they didnt let me checkin with pet. Unfriendly behavior. Poor condition of rooms.
Was it an aggressive breed or a non pet friendly unit?
As i have already explained...the place is a dump...old, dirty, a lot of the property needs major repair. Spa and pools were dirty, chiping off on the edges...dont think those things have been cleamed for several years.The room/walls were dirty, the curtainz barely stayed on rod. First time in my life i was anxious to go home!
I am sorry Jill that you did not enjoy your stay with us.
There was very little to like about this property, outside of the fact I wasn’t sleeping on the beach which honestly I would have preferred. They had a stove (not sure if it worked) fridge (that was a plus) and microwave. However now for the bad! Cockroach in the bathroom upon arrival (or a SC “state bug”) walls were covered in dust including lampshade. Toilet leaked in the bathroom. Woke up attempted to make coffee just to find out that the coffee is an up charge $1 a pot lol, my girlfriend went to blow dry her hair and found out there’s no hair dryer in the room, when calling front desk they said there is a $10 CASH only deposit to use one haha. Then there is a staircase that spirals up all 5 floors that looks like any minute it’s going to separate from the wall. In short staff was friendly, full size fridge a thumbs up, everything else avoid the experience, spend the extra money elsewhere.
Thank you for your feedback. We will look into the issues that you have provided.
i was not informed of a $90 pet fee when i booked my trip, the room was supposed to have a full kitchen it didnt.
Pet fees are additional and you would have to contact Orbitz on regards to the room type that they have booked you.
Upon arrival the small check in area was crowded. My check in experience wasn’t horrible but I witnessed staff being completely rude to others canceling reservations for no reason and withholding parking passes. Once I was checked in I headed to my room the parking garage was tiny and extremely dangerous to say the least. There was not 1 elevator to get up and down so stairs for everything. The room was stale and damp. Beautiful view that couldn’t even be enjoyed due to structural issues and water leaking . I had towels in my room but no wash clothes . There was a kitchen area though. The view really saved this review
Thank you for your business and for your feedback.
The carpet was damp, the sliding door didn’t close properly, the phone didn’t work, the lights on wall between the beds didn’t work, mold on ceiling in bedroom and bathroom. Had a coffee pot under cabinet but no coffee bags or cups. The TV reception was poor. I did have an ocean view room and walked easily to the beach.
I am sorry that you did not enjoy your stay with us.
Thank you for your business and for your feedback.
I am sorry that you did not enjoy your stay with us.
Thank you for your feedback. We will look into your issues and handle them accordingly.