Skip to main content
Beginning of main content

Recent guest reviews

We did not know that you would not attend to the rooms at all and that all the garbage would simply build up in the room

Room next to noisy Conference rooms Fire evac at 1:00 AM

NOT dog friendly - this property claims to be dog friendly, however they do not allow the dog to be left alone in the room (even kenneled). They also do not allow dogs in the restaurant, pool, or other public parts of the resort. Which means, if we cant take the dog with us, and we cant leave her in our room, then we cant enjoy any of the resort. It was so strange. We spent most of the time on the beach with our dog, but during months when dogs aren't allowed on the beach, it would stink to be stuck in your hotel room with the dog.

We loved the island and the privacy of the resort. The resort was beautifully landscaped and designed with tranquility in mind.

Property itself was really nice. Pretty clean room, air conditioner did not work that well. Pool was very crowded, but the service was excellent. Great beach access.

I was very surprised that a fairly high end hotel of this size had such poor dining options.

Staff was nice and helpful. The room was overall clean but we found a small stain on our sheets that looked like dried blood. The staff quickly brought not sheets and we were able to move forward. The food was great, although very expensive. While the room was overall clean, the room was a bit dated. The beach access was great and the pool area was kids was as well. Our son enjoyed his staff. The staff at the shift shop were extremely nice to us! We overall enjoyed our staff and will be back.

No conceage went to front desk for transportation help or restaurant recommendation none offered had trouble with airport transportation no assistance. Far from harbor town or any restaurants no walking distance to anything.

I like the atmosphere and restaurants and the convivence of being by the beach and the pool area. I didn't like not having a microwave for my baby to have to get up and get out room to warm her bottle.

Very nice

Great location in the Shipyard gated community with wonderful beach access and grounds, biking paths with bike rentals, pool bar. Staff were all very friendly and attentive. The rooms are a bit dated both in decor (orange, brown and tan color scheme, lack of artwork) and furniture upkeep (i.e. broken or chipped drawers, small stains on couch, bathroom grouting breaking up, etc) that calls for a need for a deep clean and style revamp that makes me question the current price point but overall our stay was fun.

Location was great.. on the beach

The rooms the carpet the fridge was not working or the sink spots on the carpet made me sick with the carpet smell

The resort was basically empty. It was realy nice and quiet. Just a simple stroll to beach.

Property has everything you need. Very dog friendly beach at the resort. Only one restaurant was open (Hayward) so that was a slight disappointment HOWEVER Barbara, our server every evening, was the icing on the cake! Such a lovely lady who made our dining experience great! Resort was really relaxing too. Rooms are nice and spacious. One negative comment to the property .... make sure the soap dispensers In the shower are full. We will be back next year!

The hotel and surrounding area was very beautiful. I loved that you can just walk to the beach. Everything was very clean and the staff was friendly. Would definitely recommend!!

Shipyard Drive Hilton Head Island SC

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Sonesta Resort Hilton Head Island places you next to Van Der Meer Tennis Academy and within a 15-minute walk of Singleton Beach. This 340-room, 4-star resort has 2 outdoor pools along with a full-service spa and 3 restaurants.


Dining

Get your fill of American cuisine for breakfast, brunch, or dinner at Heyward's Restaurant, one of 3 onsite restaurants, or enjoy the pool views at Bailey's Bar and Terrace. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to 11 AM.


Rooms

Sonesta Resort Hilton Head Island's 340 rooms provide balconies or patios, coffee makers, and safes. LED TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities. Housekeeping is available on request.


Property features

Guests of Sonesta Resort Hilton Head Island have access to a full-service spa, 2 outdoor pools, and a 24-hour gym. Onsite parking is available, both free self and paid valet parking (USD 15 per night)—also useful is a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this beach resort include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Room, 1 King Bed, Ocean View

1 King Bed | Sleeps 4

Standard Room, 1 King Bed

1 King Bed | Sleeps 4

Room, 1 King Bed, Garden View

1 King Bed | Sleeps 4

Room, 1 King Bed, Accessible, Garden View (Mobility, Bathtub)

1 King Bed | Sleeps 4

Guest reviews for Sonesta Resort Hilton Head Island

Everyone (18) Couples (13) Family (17)
2
Everyone

We did not know that you would not attend to the rooms at all and that all the garbage would simply build up in the room

By on Nov 28, 2021

2
Family

Room next to noisy Conference rooms Fire evac at 1:00 AM

By on Nov 23, 2021

Review comment responded on Nov 27, 2021

Dear Harry, We want all of our visitors to be able to relax and unwind with us here in paradise, and we’re sorry that a fire alarm and the location of your room kept your stay from being as peaceful as we would have hoped. We hope you were still able to enjoy your time in Hilton Head, and we’d love another chance to fully win you over. Kind regards, Sonesta Guest Relations

3
Everyone

NOT dog friendly - this property claims to be dog friendly, however they do not allow the dog to be left alone in the room (even kenneled). They also do not allow dogs in the restaurant, pool, or other public parts of the resort. Which means, if we cant take the dog with us, and we cant leave her in our room, then we cant enjoy any of the resort. It was so strange. We spent most of the time on the beach with our dog, but during months when dogs aren't allowed on the beach, it would stink to be stuck in your hotel room with the dog.

By on Oct 26, 2021

Review comment responded on Oct 27, 2021

Dear Elizabeth, It was a pleasure to welcome you and your 4-legged family member. We understand your point of view and appreciate you taking the time to share. We do our best to balance guest comfort with safety precautions and local ordinances, and regret that our policies were more restrictive than you would have liked. Thank you for sharing your perspective. Kind regards, Sonesta Guest Relations

5
Partner Couples

We loved the island and the privacy of the resort. The resort was beautifully landscaped and designed with tranquility in mind.

By on Oct 21, 2021

Review comment responded on Oct 25, 2021

Dear Karen, It was a treat to have you here with us and your perfect rating made our day. Come back and visit us in paradise again anytime! Kind regards, Sonesta Guest Relations

3
Family

Property itself was really nice. Pretty clean room, air conditioner did not work that well. Pool was very crowded, but the service was excellent. Great beach access.

By on Aug 10, 2021

Review comment responded on Aug 15, 2021

Dear Guest, It was a pleasure hosting your Hilton Head escape, and we appreciate you taking the time to share your review. It’s nice to see that you appreciated the natural beauty of our property and the hospitality of our team! Thanks, too, for letting us know how we can make your next visit even better. We hope you’ll have an opportunity to visit us during our off-season to have more space to relax poolside! Kind regards, Sonesta Guest Relations

4
Family

By on Aug 4, 2021

Review comment responded on Aug 6, 2021

Dear Guest, We were delighted to serve as your home base here in Hilton Head and to see that you enjoyed your time at Sonesta Resort! The beaches and tropical gardens await you when you’re ready for your next relaxing escape. Kind regards, Sonesta Guest Relations

3
Partner Couples

I was very surprised that a fairly high end hotel of this size had such poor dining options.

By on Jun 20, 2021

4
Family

Staff was nice and helpful. The room was overall clean but we found a small stain on our sheets that looked like dried blood. The staff quickly brought not sheets and we were able to move forward. The food was great, although very expensive. While the room was overall clean, the room was a bit dated. The beach access was great and the pool area was kids was as well. Our son enjoyed his staff. The staff at the shift shop were extremely nice to us! We overall enjoyed our staff and will be back.

By on May 11, 2021

3
Partner Couples

No conceage went to front desk for transportation help or restaurant recommendation none offered had trouble with airport transportation no assistance. Far from harbor town or any restaurants no walking distance to anything.

By on May 4, 2021

Review comment responded on May 7, 2021

Thank you for your feedback. We appreciate you taking the time to let us know about your stay. We hope to welcome you back again.

4
Family Family with small children Partner Couples

I like the atmosphere and restaurants and the convivence of being by the beach and the pool area. I didn't like not having a microwave for my baby to have to get up and get out room to warm her bottle.

By on May 3, 2021

Review comment responded on May 7, 2021

Thank you for your feedback. We appreciate you taking the time to let us know about your stay. We hope to welcome you back again.

Sonesta Resort Hilton Head Island

130 Shipyard Drive, Hilton Head Island, SC 29928
url importing http://www.orbitz.com/Hilton-Head-Island-Hotels-Sonesta-Resort-Hilton-Head-Island.h2618-p2.Hotel-Reviews
There was an error importing /Hilton-Head-Island-Hotels-Sonesta-Resort-Hilton-Head-Island.h2618-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Hilton-Head-Island-Hotels-Sonesta-Resort-Hilton-Head-Island.h2618-p2.Hotel-Reviews

Frequently asked questions