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Recent guest reviews

Older but nicely kept. Breakfast was a disappointment.

Not too far of a distance walk to a beach and only .5 mile to a favorite park. we walked there. The only thing we didn't like was don't have enough parking spaces.. if got back to a hotel late at night, may have to park a vehicle way... on the back. Other than that this property is a great location.

Convenient and clean!

It was okay. No room service and no parking. I probably won't be back

The stay was great! Only one issue was that Art created a problem for me with my dog. I will be following up with upper management in this. Outside of that, the place is clean, convenient, and modern.

It was very conveniently located to the beach and in a secluded area.

Location was nice, BUT we found two dirty washcloths in our room on arrival. The bathroom fan runs 24 hours a day and sounds like a lawn mower!! We ask for a quieter room but the manager told us all the rooms sound like that, and to just shut the bathroom door. That did NOT help. Check the bathroom fan vent in room 511. it is caked with lent and dust and it is the 1st. thing you see on the wall above the toilet. We were not given towels the Second day. We tried to call the front desk several times but they never picked up the phone. Went down to get towels. The girl at the desk never stopped her personal phone conversation to talk to us. She just handed us some towels while talking on her I phone. I have never given a negative review like this, but I am very cranky after not sleeping for two nights. I did not enjoy my 1st time trip to Hilton Head. I would never recommend this Hotel to anyone.

Great front desk staff. Hotel is a bit worn but it was clean and I like having a refrigerator and microwave in my room. The bed was quite cozy. The guests in the adjoining room were quiet loud.

Old rooms, dirty cigarette butts on balcony, light bulbs were dead and the remote had non working batteries their was construction and the walls were paper thin I heard people running their sinks and toilets flushing above and on the sides of me throughout the night. Beds were very comfortable

Excellent customer service, breakfast options, and location (non beach front). This location is under some form of renovations, Causing noise and personnel disturbance and disheveled look throughout

How far beach was for a person with bad knees! Asked clerk for nearest on beach restaurant/bar & she said right thru beach access - didn’t say & then a mile walk!

The pictures of this hotel does not advertise a good depiction of what the hotel really looks like. It’s not as new and clean as it appears. Instead, it is really old, dirty and has unprofessional maintenance workers. The room itself was very dirty and not well maintained. Our mattress didn’t fit the bed frame. There was a bright orange extension cord for our air conditioner, the bed had a large stain on it. This hotel needs a lot of TLC. The hotel pool is small, but luckily, the beach is walking distance. There is not enough parking spaces and the breakfast was ok. When they run out of food and coffee. It’s gone. I was very disappointed by this hotel.

The manager was very nice but the service staff, especially at the breakfast area, was very nasty and rude. I asked what time is breakfast they say until 9:30 am I asked if they are going to refill the breakfast because it's empty, the response I don't think so, breakfast is over at 9:30 and I said it's only 9:00, she responds "SO".

The lobby and room(mostly) were nicely renovated. The balcony door was open and it took a lot of effort to get it closed and locked. The door was not replaced when they renovated. Parking was hard to find, (exterior renovations had materials all over the parking lot). Only one elevator worked and the operating elevator did not feel secure. Breakfast was a full spread of hot and cold options. I ate the first morning and was pleased with everything but the bacon (no flavor and the consistency was like strips of paper towels). I am satisfied with my stay because the price was right for a place to shower and sleep while we were at a disc golf tournament. If I was staying for a vacation at the beach I would spend more money and find something a little nicer.

The place looks like they are renovating but wow No TP or tissues. Breakfast is a car ride away but ends at 10 for some reason. No place to rinse the sand off your feet. Not enough parking. One elevator working not two. Ice on 4th floor but no sign. TV did not work until staff came up. Bathtub peeling. Bed old.

S Forest Beach Dr Hilton Head Island SC

Hotel highlights

  • Walking distance to Coligny Beach
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in South Forest Beach, Grand Hilton Head Inn, Ascend Hotel Collection is a leisurely stroll from popular sights such as Coligny Beach and Coligny Plaza. This 78-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free continental breakfast is served each morning from 7:00 AM to 10:00 AM.


Rooms

All 78 soundproofed rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 55-inch LED TVs with cable channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free local calls, ironing boards, and desks are other standard amenities.


Property features

Guests of Grand Hilton Head Inn, Ascend Hotel Collection have access to an outdoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a computer station.

Room options

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed with Sofa bed, Non Smoking (Efficiency Suite, 2 Person Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 2 Queen Beds, Non Smoking, Balcony

2 Queen Beds | Sleeps 4

Guest reviews for Grand Hilton Head Inn, Ascend Hotel Collection

Everyone (10) Couples (5) Family (3)
4
Partner Couples

Older but nicely kept. Breakfast was a disappointment.

By on Nov 27, 2021

5
Family

Not too far of a distance walk to a beach and only .5 mile to a favorite park. we walked there. The only thing we didn't like was don't have enough parking spaces.. if got back to a hotel late at night, may have to park a vehicle way... on the back. Other than that this property is a great location.

By on Jul 29, 2021

5
Everyone

Convenient and clean!

By on Jun 29, 2021

2
Partner Couples

It was okay. No room service and no parking. I probably won't be back

By on Oct 20, 2020

3
Everyone

By on Oct 20, 2020

3
Everyone

By on Oct 19, 2020

4
Family with small children

The stay was great! Only one issue was that Art created a problem for me with my dog. I will be following up with upper management in this. Outside of that, the place is clean, convenient, and modern.

By , from Maryland on Aug 6, 2020

Review comment responded on Aug 7, 2020

Dear Y. Brown, I appreciate your positive feedback as well as your speaking to me on the phone regarding your concerns about your Dog and our Hotel policy. I hope you will chose our Hotel for future stays when you return to Hilton Head. Art Buff Operations Manager

3
Friends

It was very conveniently located to the beach and in a secluded area.

By , from Summerville SC on May 30, 2020

1
Everyone

By on Mar 26, 2020

1
Partner Couples

Location was nice, BUT we found two dirty washcloths in our room on arrival. The bathroom fan runs 24 hours a day and sounds like a lawn mower!! We ask for a quieter room but the manager told us all the rooms sound like that, and to just shut the bathroom door. That did NOT help. Check the bathroom fan vent in room 511. it is caked with lent and dust and it is the 1st. thing you see on the wall above the toilet. We were not given towels the Second day. We tried to call the front desk several times but they never picked up the phone. Went down to get towels. The girl at the desk never stopped her personal phone conversation to talk to us. She just handed us some towels while talking on her I phone. I have never given a negative review like this, but I am very cranky after not sleeping for two nights. I did not enjoy my 1st time trip to Hilton Head. I would never recommend this Hotel to anyone.

By on Feb 23, 2020

Grand Hilton Head Inn, Ascend Hotel Collection

36 S Forest Beach Dr, Hilton Head Island, SC 29928-6246
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