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Hyatt Place Charleston Airport/Convention Center

3.0 out of 5.0

Recent guest reviews

Everybody was friendly and the place looked apart.We will stay there again.Thanks.

We only stayed one night, but every interaction with the hotel guests was wonderful, and the room was clean and comfortable. Love the beds and comfortable pillows! The staff was great -- we had an incident and needed a 24 hours pharmacy in the middle of the night, and the staff was lively, friendly and extremely helpful, even at 4:30AM. The indoor pool was a bit on the cold side, although very useful after you got used to it. The exercise room was great. Everything you need for a great workout. Breakfast was also well done, with hot eggs and bacon, as well as plenty of other simple choices.

Great hotel, super staff, easy to get to major Charleston attractions and airport. Very much enjoyed the upgrade to a room on a high floor. It was very quiet and if there were people staying on the floor, we never heard them.

I travel a lot for work and the staff at Hyatt Place exceeded the expectations I would have had for a hotel costing 3x as much. The room was wonderful and the breakfast was outstanding. I will definitely be staying here again on my next trip to Charleston.

Great price in Charleston. Only short drive to downtown Charleston.

Good hotel, friendly staff, not to far from charleston. Last night we were leaving I found a roach in our bathroom which made the experience negative.

This hotel was great until we reached our 3rd floor and the horrible smell of sewer evaded the whole hallways. If it wasn't for this and that kid jumping and running all night above our room,it would have been perfect. I have a 1, 3, and 9 year olds and by no means would I have them running like monkeys knowing I would disturb someone else's night. After eating our free breakfast the next morning I almost threw up from the smell, it was stronger than ever.

It was a very nice overall stay, we were very happy.

See below for issues to be fixed. Couch was stained and I dn't want to sit on it. This needs to be replaced. Toilet seat shifted and needs to be screwed or fixed. Tub stopper didn't work. Staff was new and the booking thru Orbitz didn't pick up my membership ID or diamond status. Took the receptionist a long time to fix and not sure it has been. I will need to check it. Breakfast was fair at best. Open only to 930 am which is early on Sat/Sun. We were told 9:30, another guest said 10am. Not sure what was correct. Room was a little noisy and sure if it was just the guest above, or other door

Room was FAR beyond what I expected. One of the nicest rooms I've ever stayed in - especially for the price!

This was a standard Hyatt Place. Unfortunately, it was very loud and we were awakened repeatedly throughout the night by other hotel guests in the hallways. The rate was also very high given the basic quality of the hotel, but that was likely a reflection of short supply of available hotel room in Charleston that weekend.

Everyone here went out of their way to make sure all guests were happy. The breakfast is great. The kids enjoyed the indoor pool. Also, the cleaning staff was friendly and polite. This is the best bang for your buck if you're staying in the area.

Hotel was conveniently located to all major amenities in the area. Staff was very friendly and accommodating. The room was spacious and clean and featured modern decor and amenities. I was surprised to see washers and dryers on every floor as an added convenience to longer staying patrons. Similarly, the bar was open until midnight and room service was available 24/7. Quite an impressive setup for a North Charleston area hotel. I will definitely stay here again on my next trip through the lowcountry.

Stayed here 3 nights in Feb. Location near the airport, outlets, lots of restaurants was great and convenient to hop on highway into the city. Staff was very friendly, gave us a tour downstairs when we checked in, and addressed any needs right away. Breakfast was good, changed it up daily, included hot foods. Room was comfortable, lots of space, liked the additional sofa in the room, and had ironing board and iron as we needed to prep for interviews. Would stay here again if visiting the city.

We flew in from Hawaii and needed a spot to stay in before Myrtle Beach. The hotel is convenient to the airport but needed the car to get to Charleston. Otherwise the place was great!

I arrived at midnight chk in was easy and quick breakfast was great staff was great even if free transportation to drugstores into the area and I will be back

Close enough to travel around and about Charleston.

staff very friendly and helpful. Clean room. , good bed

Great place for visiting Charleston. Close to every thing. Staff was great, good free breakfast. Highly recommend!!

Great hotel for the price. The hotel is centrally located between charleston and north charleston just off interstate 526. You are really minutes from malls, beaches, restaurants and the exciting downtown area. Only downside to this hotel is the beds. I slept great but my wife did not due to the bed being to soft. All and all awesome hotel got the price.

3234 W Montague Ave North Charleston SC

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Bar/lounge

Within a short walk of Charleston Area Convention Center, Hyatt Place Charleston Airport/Convention Center is within a mile (2 km) of Charleston Tanger Outlets. This 3-star hotel has 127 guestrooms and offers conveniences like free breakfast, an indoor pool, and a 24-hour fitness center. It's near the airport and also close to Riverfront Park.


Dining

Free buffet breakfast is included with your stay and awaits you each morning. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge.


Rooms

All 127 air-conditioned accommodations feature sitting areas. 42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other standard amenities include MP3 docks, sofa beds, and refrigerators.


Property features

At Hyatt Place Charleston Airport/Convention Center, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle during limited hours. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include 2 meeting rooms, conference space, and a business center.

Guest reviews for Hyatt Place Charleston Airport/Convention Center

Everyone (10) Couples (14) Business (3) Family (9) Other (4) Friends (1)
5
Couples

Everybody was friendly and the place looked apart.We will stay there again.Thanks.

By , from Charlotte on Apr 3, 2018

Review comment responded on Apr 8, 2018

Thank you for your 5 star review. We appreciate your kind words about our team and hotel. Look forward to seeing you next time! Thanks again for taking the time to share your experience with us. Sincerely, Hyatt Place Charleston Airport/Convention Center Management Team

5

super convenient and friendly hotel

Business Travelers

We only stayed one night, but every interaction with the hotel guests was wonderful, and the room was clean and comfortable. Love the beds and comfortable pillows! The staff was great -- we had an incident and needed a 24 hours pharmacy in the middle of the night, and the staff was lively, friendly and extremely helpful, even at 4:30AM. The indoor pool was a bit on the cold side, although very useful after you got used to it. The exercise room was great. Everything you need for a great workout. Breakfast was also well done, with hot eggs and bacon, as well as plenty of other simple choices.

By , from Myrtle Beach, SC on Feb 7, 2018

Review comment responded on Feb 9, 2018

Thank you for the five star recommendation! We appreciate you reaching out to our staff for assistance while you were in town. We are always eager to help! We are grateful for your business and hope that you will choose to visit again during your next trip to Charleston. Sincerely, Hyatt Place Charleston Airport Management Team

5

long weekend in charleston!

Everyone

Great hotel, super staff, easy to get to major Charleston attractions and airport. Very much enjoyed the upgrade to a room on a high floor. It was very quiet and if there were people staying on the floor, we never heard them.

By , from Iowa on Jan 29, 2018

Review comment responded on Jan 30, 2018

Thank you so much for your wonderful review. We hope to see you next time you are in Charleston.

5

staff were fabulous and very helpful!

Everyone

I travel a lot for work and the staff at Hyatt Place exceeded the expectations I would have had for a hotel costing 3x as much. The room was wonderful and the breakfast was outstanding. I will definitely be staying here again on my next trip to Charleston.

By , from bowling green ky on Oct 1, 2017

Review comment responded on Oct 4, 2017

Thank you for your kind review. It means a lot to our team that you took the time to share this feedback with our staff and recommend our hotel to fellow travelers. We are grateful for your business and hope to see you again soon. Sincerely, Hyatt Place Charleston Airport Management Team

4

good value.

Everyone

Great price in Charleston. Only short drive to downtown Charleston.

By , from pgh, pa on Aug 31, 2017

Review comment responded on Sep 5, 2017

Thank you for recommending our great value and close proximity to downtown Charleston to fellow travelers. We are grateful for your feedback and hope to see you again soon. Sincerely, Hyatt Place Charleston Airport Management Team

4

close to airport and shipping centers

Everyone

Good hotel, friendly staff, not to far from charleston. Last night we were leaving I found a roach in our bathroom which made the experience negative.

By , from boston on Jul 17, 2017

Review comment responded on Aug 4, 2017

Thank you for your review. We appreciate the positive feedback about our convenient location, friendly team and clean rooms. We apologize for the inconvenience that you experienced during your stay and would like to thank you for bringing this concern to our attention so that we could contact our pest control provider immediately. We are grateful for your business and hope that you will visit again so that we may provide the five star experience that you and all of our guests deserve. Sincerely, Hyatt Place Charleston Airport Management Team

4

it was great until the smell came

Everyone

This hotel was great until we reached our 3rd floor and the horrible smell of sewer evaded the whole hallways. If it wasn't for this and that kid jumping and running all night above our room,it would have been perfect. I have a 1, 3, and 9 year olds and by no means would I have them running like monkeys knowing I would disturb someone else's night. After eating our free breakfast the next morning I almost threw up from the smell, it was stronger than ever.

By , from atlanta ga on Jun 29, 2017

Review comment responded on Jul 5, 2017

Thank you for your review. We apologize for the inconveniences that you encountered on this particular visit and we appreciate you sharing this feedback with our staff. From time to time, the wind does push the smell of North Charleston's paper mill in our direction. We are truly sorry that it occurred while you were in town and we appreciate your patience. In the future, please know that you are welcome to reach out to our staff 24/7 if any noise disturbances arise during your stay. We will do our best to address your concerns immediately. We are grateful for all of your time as it is feedback like yours that allows us to improve the overall experience for hotel guests. We hope you will visit again so that we may provide the five star experience that you and all of our guests deserve. Sincerely, Hyatt Place Charleston Airport Management Team

5
Everyone

It was a very nice overall stay, we were very happy.

By on May 15, 2017

Review comment responded on May 19, 2017

Thank you for the five star review! We are pleased to hear that you enjoyed your stay and appreciate you sharing this feedback with fellow travelers. We are grateful for your business and hope to see you again soon. Sincerely, Hyatt Place Charleston Airport Management Team

2

needs maintenance

Everyone

See below for issues to be fixed. Couch was stained and I dn't want to sit on it. This needs to be replaced. Toilet seat shifted and needs to be screwed or fixed. Tub stopper didn't work. Staff was new and the booking thru Orbitz didn't pick up my membership ID or diamond status. Took the receptionist a long time to fix and not sure it has been. I will need to check it. Breakfast was fair at best. Open only to 930 am which is early on Sat/Sun. We were told 9:30, another guest said 10am. Not sure what was correct. Room was a little noisy and sure if it was just the guest above, or other door

By , from NMB, SC on Nov 14, 2016

Review comment responded on Nov 17, 2016

Thank you for your review. Our goal is to provide a five star experience for each and every hotel guest, so we are disappointed to learn about the inconveniences that you experienced on this particular visit. We appreciate you bringing these concerns to our attention so that necessary repairs and improvements can be made right away. If you still have concerns regarding your membership ID, please know that you are welcome to speak with a member of our team at any time. We are always happy to help! We are grateful for your business and hope that you will stay with us again so that we may provide the excellent experience that you and all of our guests deserve. Sincerely, Hyatt Place Charleston Airport Management Team

5

far beyond expectations!

Everyone

Room was FAR beyond what I expected. One of the nicest rooms I've ever stayed in - especially for the price!

By , from WI on Apr 22, 2016