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Westgate Myrtle Beach Oceanfront Resort

3.5 out of 5.0

Recent guest reviews

After working the night before then driving 120mi.to airport,then flying down there with 1layover, driving to the hotel you'd think would be the easiest and most gratifying part, but the address to the hotel takes you at least 15milesout of my way. I arrive at my destination where the road is under construction, obviously not the right place I call the hotel and they tell me to put in Family Fantasy Amusement Park,thenI find the hotel,so they and I'm sure others know of this,IT NEEDS TO BE RECTIFIED, that's no way to start a vacation, especially after a long day and stress of travel

Great staff, close to beach. Needs more restaurants on site

This hotel is very nice, however if you are only a hotel guest and not a condo owner that is one of their other buildings you do not receive any of the amenities. Staff was overall nice but you could not use half of the things there because they are specifically designated for owners. There are owner lounges breakfast chairs etc.

Good Nice Good beach Good restaurants Excellent bar

Daily pleasant the beach was great ....all the amusement around the hotel was great.

The long waits to get checked in are awful!! There are people piled into the small lobby. Clearly the building needs upgrading. The hallways smell. The linens smell. The carpeting is old and dingy. There is not sufficient staff to clean all the rooms between the 10am check out and the 4pm check in. When we got to the old dingy room, the toilet didn't flush!!! Had to wait for maintenance to come. Maybe the other building is newer and better. I will never stay here again.

I had a or of fun and I really enjoyed the stay at the hotel

The tv and shower head barely worked and we had to ask hotel staff to clean our rooms daily. It seemed as if they were more concerned about the exterior

We were looking for a hotel on the beach to stay one night and at check in, changed it to two. The desk staff were very polite and accommodating at check in. We stayed in room 416. There were five floors and all were directly above the pool area. It was very loud, even after closing the door to the balcony. The room door to the hallway has a 1/2 gap which made it possible to hear every conversation coming down the hall. Even after putting a towel down to cover the gap, it was loud. This room has a connecting door and I could hear all of the conversations in the connecting room as well as the TV in the non connecting room. The walls and doors are thin and not insulated well at all. The bathroom tub had hair on the ledge from the previous guest. A floor down there was a group of young and very loud boys. The first night I put up with the noise and hoped the hotel would calm them down. The second night I hollered several times to get their attention and told them to keep it down. There were hotel employees directly below who watched me do this and apparently did not see the need to quite them down themselves. There is a large time share sales presence in the lobby. If you want a quite location that has a older, mature style of fellow guests, do not pick this hotel. Avoid it. There is a $11.00 a day "resort fee" and why I do not know. There is nothing that says resort about this place.

We chose this location for our wedding on the beach in early march. It was off season, so most of hotel amenities were not available, didn't know that. Hotel was nice, room I booked online for low price was not worth it. So they offered me an upgrade at a dicount since we were getting married. Totally worth it. In the tower, ocean view, hot tub.perfect. most local activities weren't available due to off season.

Nice proximity to the beach. Customer service was lacking. Told to park one place than had to move when "VIP" guests arrived two days later. If we're told this at checkin, it wouldn't have been a big deal. Anytime a concern - big or small - was brought to staff member the answer was no or we we can't help you. Never offered options or alternatives. Room was tiny and did not look like any of the photos. Old fixtures and furniture - could use some updates.

One of the worker knocks on the door asking or you leaving today and he Was not very pilot asking. I didn't like his tone and then said I be back and a few minutes if I didn't hear anything from the Office. It's a way saying things and still get you message across.

Only there for the night but it was clean quiet and fine.

Nothing like website pictures felt like I was tricked.

The location was perfect and the staff could not be more friendly and helpful!

This is a great oceanfront hotel in walking distance to a lot of restaurants , coffee shops & the pier. This is my 3rd time staying here! The airport is only 2 miles away so that's also convenient. I would highly recommend.

Our first night we had a room full of the smell of smoke and due to my wife being pregnant it didn't work out to well. After complaining to the night shift, nothing happened and were very rude to us. Once the new shift came in after 8am the management gave us a different room. the view is incredible but the hotel is old and it shows in every way. Either smells like smoke or the popcorn ceiling is falling off and a piece of the mirror fell off. There was maintinence happening so one pool was shut down because they were repairing the fence and the lazy river did not ever work. The food was not very good. So again if you are on a budget and can get a good deal on orbitz it may be worth it.

The hotel was nice and clean. The staff were very friendly. I would stay there again or recommend anyone to there.

415 S. Ocean Blvd. Myrtle Beach SC

Hotel highlights

  • Free in-room WiFi
  • Free parking
  • Onsite dining
  • Outdoor pool

Located within a 5-minute walk of Splashes Oceanfront Water Park, Westgate Myrtle Beach Oceanfront Resort is within a 15-minute stroll of Family Kingdom Amusement Park. This 3.5-star resort welcomes guests with 369 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking. It's also close to Broadway at the Beach and Mount Atlanticus Miniature Golf.


Dining

Enjoy dining at Seaside Cafe, one of 3 onsite restaurants. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge. For your convenience, breakfast is served for a fee each morning.


Rooms

All of Westgate Myrtle Beach Oceanfront Resort's 369 rooms are air-conditioned and have an array of amenities, including balconies or patios, coffee makers, and safes. Guests can expect to find free WiFi and TVs with cable channels. Hair dryers, phones, and ironing boards are also available. Limited housekeeping is available.


Property features

Westgate Myrtle Beach Oceanfront Resort features an outdoor pool, a lazy river, and a fitness center. If you decide to drive, there's free parking. The front desk is staffed 24 hours a day to help with concierge services and luggage storage. Other amenities at this beach resort include a spa tub, a conference center, and a 24-hour business center.

Room options

Double Room, Partial Ocean View

Full 2 | Sleeps 4

Deluxe Villa, 1 Bedroom, Partial Ocean View

King 1 | Sleeps 4

Villa, 1 Bedroom, Partial Ocean View

Queen 1 | Sleeps 4

Villa, 2 Bedrooms, Partial Ocean View

Twin 4 | Sleeps 8

Guest reviews for Westgate Myrtle Beach Oceanfront Resort

Everyone (30) Business (11) Couples (91) Family (132) Other (13) Friends (22)
5

address correction needed

Everyone

After working the night before then driving 120mi.to airport,then flying down there with 1layover, driving to the hotel you'd think would be the easiest and most gratifying part, but the address to the hotel takes you at least 15milesout of my way. I arrive at my destination where the road is under construction, obviously not the right place I call the hotel and they tell me to put in Family Fantasy Amusement Park,thenI find the hotel,so they and I'm sure others know of this,IT NEEDS TO BE RECTIFIED, that's no way to start a vacation, especially after a long day and stress of travel

By , from ply.,In. on Nov 4, 2017

Review comment responded on Nov 7, 2017

Thank you for sharing your feedback. We are glad that your vacation with us was enjoyable, even though the start may have been a frustrating. We will look into the issues that you mentioned with regard to the correct address. We invite you back and hope to see you again soon! Nicole

5

great staff, close to beach

Everyone

Great staff, close to beach. Needs more restaurants on site

By , from moline, il on Oct 30, 2017

Review comment responded on Nov 7, 2017

We are delighted that you had a great stay with us at Westgate Myrtle Beach Resort. We invite you stay with us again the next time you visit the Myrtle Beach area. Nicole

3

nice for owners, not guests

Everyone

This hotel is very nice, however if you are only a hotel guest and not a condo owner that is one of their other buildings you do not receive any of the amenities. Staff was overall nice but you could not use half of the things there because they are specifically designated for owners. There are owner lounges breakfast chairs etc.

By , from Michigan on Sep 24, 2017

Review comment responded on Sep 28, 2017

Thank you for your feedback. All of our guests’ and owners' comments are appreciated, as we are always researching areas to improve upon in order to provide our guests with the quality vacation experience. Our goal is to exceed your expectations and we hope that you will visit us again soon. Luna

4

perfect for beach

Everyone

Good Nice Good beach Good restaurants Excellent bar

By on Sep 6, 2017

Review comment responded on Sep 15, 2017

We are very happy to hear you had an awesome experience at Westgate Myrtle Beach! Thank you so much for taking the time to review your stay with us. It’s great to hear that you and your family enjoyed the resort amenities and the value of your booking. We would be honored if you would come back and see us soon! Nicole

3

good and comfort

Everyone

Daily pleasant the beach was great ....all the amusement around the hotel was great.

By , from Raleigh N C on Aug 17, 2017

Review comment responded on Aug 24, 2017

Thank you for visiting the Westgate Myrtle Beach Resort. We are delighted you enjoyed your stay with us and look forward to seeing you again soon! Anja

2

old building - smells horrible

Everyone

The long waits to get checked in are awful!! There are people piled into the small lobby. Clearly the building needs upgrading. The hallways smell. The linens smell. The carpeting is old and dingy. There is not sufficient staff to clean all the rooms between the 10am check out and the 4pm check in. When we got to the old dingy room, the toilet didn't flush!!! Had to wait for maintenance to come. Maybe the other building is newer and better. I will never stay here again.

By , from Atlanta, GA on Jul 18, 2017

Review comment responded on Aug 28, 2017

Thank you for your feedback. We apologize for the issues you experienced and for any inconvenience they may have caused. Your review will be shared with management including the housekeeping and maintenance departments. We appreciate that you brought these issues to our attention as we work diligently to resolve them. Thank you again for your feedback. We hope that you will give us another opportunity to exceed your expectations. Anja

5

it was great

Everyone

I had a or of fun and I really enjoyed the stay at the hotel

By on Jun 1, 2017

Review comment responded on Jun 7, 2017

Thank you for your feedback! We strive to make your vacation a memorable one. We’re glad you enjoyed your stay, but we regret that you had some issues throughout your stay. We would highly suggest staying with us again so we can exceed all of your expectations.

2
Everyone

The tv and shower head barely worked and we had to ask hotel staff to clean our rooms daily. It seemed as if they were more concerned about the exterior

By on May 21, 2017

Review comment responded on May 25, 2017

Thank you for sharing your experience with us at Westgate Myrtle Beach Resort. It is certainly unfortunate to hear that you may have experienced poor customer service and maintenance issues during your vacation with us. There is definitely no excuse for these major problems. We are always looking to improve, so we appreciate your feedback. It is our hope to exceed your expectations in the future.

2

noisy, made cheap, not for mature or quiet people

Everyone

We were looking for a hotel on the beach to stay one night and at check in, changed it to two. The desk staff were very polite and accommodating at check in. We stayed in room 416. There were five floors and all were directly above the pool area. It was very loud, even after closing the door to the balcony. The room door to the hallway has a 1/2 gap which made it possible to hear every conversation coming down the hall. Even after putting a towel down to cover the gap, it was loud. This room has a connecting door and I could hear all of the conversations in the connecting room as well as the TV in the non connecting room. The walls and doors are thin and not insulated well at all. The bathroom tub had hair on the ledge from the previous guest. A floor down there was a group of young and very loud boys. The first night I put up with the noise and hoped the hotel would calm them down. The second night I hollered several times to get their attention and told them to keep it down. There were hotel employees directly below who watched me do this and apparently did not see the need to quite them down themselves. There is a large time share sales presence in the lobby. If you want a quite location that has a older, mature style of fellow guests, do not pick this hotel. Avoid it. There is a $11.00 a day "resort fee" and why I do not know. There is nothing that says resort about this place.

By , from West Virginia on Apr 9, 2017

Review comment responded on May 11, 2017

Thank you for taking the time to complete a review of our resort. While we strive to deliver every guest with an enjoyable experience during their vacation with us, we appear not to have met our goal during your stay. We will use your feedback to continue to improve our services and guest satisfaction. Your comments have been shared with the resort management team to improve our services and correct any possible deficiencies that you may have encountered during your stay. Ensuring our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Myrtle Beach. Luna

4

off season wedding

Everyone

We chose this location for our wedding on the beach in early march. It was off season, so most of hotel amenities were not available, didn't know that. Hotel was nice, room I booked online for low price was not worth it. So they offered me an upgrade at a dicount since we were getting married. Totally worth it. In the tower, ocean view, hot tub.perfect. most local activities weren't available due to off season.

By , from c on Mar 7, 2017

Review comment responded on Apr 7, 2017

Thank you for choosing the Westgate Myrtle Beach Resort. We are sure that your wedding on the beach was beautiful! Although we did regret to hear that you were not pleased with your initial unit; we were happy to read that our team was able to get you into a more suitable unit at a reasonable rate. We thank you again for visiting with us. We hope to have the pleasure again soon! Anja