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Recent guest reviews

This is my second time to this resort. We did arrive late, however, for whatever reason they couldn’t find my reservation. The staff was VERY nice, respectful, and accommodating as they worked with us. They were able to find me a unit exactly like what I reserved. The staff is what set the tone for my vacation! Overall the property is nice just that some of the interior is outdated. I had a clean and spacious loft with a kitchen, laundry room, and patio that my family enjoyed and utilized. The indoor pool was a nice size and kiddie pool/lazy river was nice, just wish they were bigger. An excellent addition would be an actual playground for the kids, which would take it over the top I believe. Overall my stay was great! No complaints. My family and I will definitely come back.

Overall it was great! The worst part is the early check out at 10am. That needs to be adjusted.

Very clean!

Horrible experience. Treated like a high price prison. Checked in late due to flight arriving late. Security had to let me in my room. Security would not give me a key to the room. I left to get something to eat and had to call security to let me back in. To come and gho I guess the warden has to be involved.........even Motel 6 has someone there 24 hours to check you in. I left the following morning at 8 am. Never again!!!

They had a lot to offer on the property, but it was also close to a lot of other things

The only thing i didn't like was the persistent asking us to go to a seminar after we repeatedly said no thank you. Everything else was wonderful

Clean had fun, little bit away from beach

Nice property very clean n friendly staff

Liked the size of the overall unit we stayed in and the pond view off of the deck. Did not like the bathroom. It was old and the tub, floors and walls were dirty. Bed was very uncomfortable and blankets kept sliding off the bed at night.

This is the second year my family has stayed at Plantation Resort,because it’s great for children and we all love the overall experience... especially the turtles❤️ That was one of the reasons we came back,However our room was DIRTY! I had to clean it due to diet marks on light switches,dust on ceiling fans, rings in bathtubs! I could go on! And It blows my mind that we had to do what Plantation employees are getting paid for,especially with a pandemic going on! I expected extra cleanliness.. Never expected to work on my vacation! We would like to make this an annual trip,but I really hope that this is taken seriously because I’m not the only guest who had the cleanliness issue

Loved that the 2 bedroom was SO big! We had plenty of room for our family of 4, and lots of space to play with the kids. Everything was very clean and I felt at home here. We would definitely stay here again in the future.

My children and I enjoyed our stay and will definitely be coming back again.

The property with well maintenance many activities to do Very spacious in price low

US Hwy 17 North Surfside Beach SC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Spa
  • Indoor pool and outdoor pool

Grand Palms Resort is located within a mile (2 km) of Surfside Beach and Grand Theatre. This 300-room, 3-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and an indoor pool.


Dining

For your convenience, a buffet breakfast is served for a fee weekdays from 8:00 AM to 10:30 AM.


Rooms

The 300 rooms feature 3 bathrooms. Guests can expect to find free WiFi. Other standard amenities include washers/dryers, microwaves, and refrigerators. Housekeeping is available on request.


Property features

Grand Palms Resort features a full-service spa, an indoor pool, and an outdoor pool. There's free parking and a free beach shuttle. The front desk has multilingual staff that can help with concierge services and luggage storage. Other amenities at this spa hotel include a lazy river, a children's pool, and a gym.

Room options

Loft, 3 Bedrooms

1 King Bed, 4 Double Beds and 1 Queen Sofa Bed | Sleeps 12

Villa, 2 Bedrooms

2 Double Beds | 1 King Bed and 1 Double Sofa Bed | Sleeps 8

Deluxe Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Loft, 2 Bedrooms

1 King Bed, 2 Double Beds and 1 Double Sofa Bed | Sleeps 8

Guest reviews for Grand Palms Resort

Everyone (20) Couples (3) Family (8)
4
Family with small children

This is my second time to this resort. We did arrive late, however, for whatever reason they couldn’t find my reservation. The staff was VERY nice, respectful, and accommodating as they worked with us. They were able to find me a unit exactly like what I reserved. The staff is what set the tone for my vacation! Overall the property is nice just that some of the interior is outdated. I had a clean and spacious loft with a kitchen, laundry room, and patio that my family enjoyed and utilized. The indoor pool was a nice size and kiddie pool/lazy river was nice, just wish they were bigger. An excellent addition would be an actual playground for the kids, which would take it over the top I believe. Overall my stay was great! No complaints. My family and I will definitely come back.

By on Apr 20, 2022

5
Everyone

By on Nov 8, 2021

5
Family

Overall it was great! The worst part is the early check out at 10am. That needs to be adjusted.

By on Oct 24, 2021

Review comment responded on Nov 16, 2021

Thank you for your comments

4
Everyone

By on Oct 3, 2021

5
Family Friends

Very clean!

By on Sep 20, 2021

4
Everyone

By on Aug 13, 2021

1
Business Business

Horrible experience. Treated like a high price prison. Checked in late due to flight arriving late. Security had to let me in my room. Security would not give me a key to the room. I left to get something to eat and had to call security to let me back in. To come and gho I guess the warden has to be involved.........even Motel 6 has someone there 24 hours to check you in. I left the following morning at 8 am. Never again!!!

By on Aug 2, 2021

Review comment responded on Aug 6, 2021

Hello, we are sorry to hear about your experience can you please contact us directly so we can go over a few things pertaining this information.

5
Everyone

By on Jul 4, 2021

Review comment responded on Jul 16, 2021

Thanks for staying with us. We appreciate your feedback!

5
Family with small children

They had a lot to offer on the property, but it was also close to a lot of other things

By on Jun 27, 2021

Review comment responded on Jul 4, 2021

We are glad you enjoyed your stay with us and we hope to see you again soon. Thanks for your feedback we greatly appreciate it.

5
Family

The only thing i didn't like was the persistent asking us to go to a seminar after we repeatedly said no thank you. Everything else was wonderful

By on Jun 23, 2021

Review comment responded on Jun 27, 2021

Thanks for staying with us. We appreciate your feedback!

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