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Recent guest reviews

This property need to be taken off your listing. Linen dirty. Room not clean. Bath had other people hair in shower!! Underneath bed dirty. Extra chair I dare not sit in filthy. Has to ask for room to be clean and for fresh linen!! Went and bout my own billow and sheet!!! Would have left property but all hotel where booked!!!

It was an interesting place. Environment wasn't family friendly, felt unsafe. Room needs to be well cleaned and renovated.

Showers nice and hot and good water pressure

Older roadside inn. Very clean and comfortable

One channel working on the TV. Place was close to where I needed to be but that's all I can say for it.

I have stayed here 3 other times it was a okay place. This last time.....well this particular room could really use some updating/remodeling. It was functional but thats about it. Furniture...table was wobbly, dresser was cracking/peeling bed frame didn't fit the bed, the room was supposed to be non smoking but there was a strong"fragrance" in the room. After this room I won't be returning.

They didn't change the sheets, well I'm back in the room for a final check and saw them just making the bed with the same sheets😬

I was disappointed because my Room was supposed to have a coffee maker and a hair dryer... it did not. It was Old and run down, sheets and blankets had burn marks. Not very clean at all. For the amount of money that I spent.....very VERY disappointing.

Comfortable room and easy to access off the highway.

Didnt like pillows they were old an flat comforter had burn marks rom needed sone renovations

I wish their "continental" breakfast offered fruit.

Budget hotel, but a good one. Breakfast included, nice staff, good location near but not on 95.Very good for the price.

We had a small issue at check in but in the morning the owner was able to fix the problem on my payment issue , staff was very nice , room was fine for the price we paid , it was nice breakfast items were offered, we will definitely return

Quiet and room was very clean no issues at all.I will return back there.

Things that were awful: 1. The stench of mold/mildew in the room 2. The wet carpet leading into the bathroom. 3. Every wall is filthy. 4. Long black hairs in beds. 5. Remote covered in white substance. 6. Rickety toilet. 7. Loud plumbing in shower...bordering obnoxious 8. Chair in room has what I hope is a bleach stain on the seat, and a greasy stain where the head would rest. 9. Sinks had no drain covers, just rusty, dirty holes. 10. Window wouldn't open 11. Heater obnoxiously loud. Good news... I didn't see any best bugs.

Route 184 - 470 Gold Star Hwy Groton CT

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour front desk

Flagship Inn And Suites is located within a few miles (5 km) of Naval Submarine Base New London and The Submarine Force Library and Museum. Each of the 57 rooms at this motel includes a refrigerator, a microwave, and a TV.


Dining

Order from room service to satisfy your hunger without leaving your room.


Rooms

Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Refrigerators, microwaves, and free local calls are also standard.


Property features

Guests of Flagship Inn And Suites enjoy free WiFi in public areas, express check-in, and express check-out. You can put free parking to good use if you drive. Front-desk staff are standing by 24/7 to assist with any requests. This smoke-free motel also has a vending machine.

Room options

Deluxe King Room Non-Smoking

1 King Bed | Sleeps 2

Deluxe Room, Smoking

1 King Bed | Sleeps 2

Deluxe Room With Two Double Beds Smoking

2 Double Beds | Sleeps 4

Deluxe Suite with Jacuzzi Non-Smoking

1 King Bed | Sleeps 2

Guest reviews for Flagship Inn And Suites

Everyone (23) Couples (13) Business (2) Family (7) Other (6)
1
Everyone

This property need to be taken off your listing. Linen dirty. Room not clean. Bath had other people hair in shower!! Underneath bed dirty. Extra chair I dare not sit in filthy. Has to ask for room to be clean and for fresh linen!! Went and bout my own billow and sheet!!! Would have left property but all hotel where booked!!!

By , from Hampton on Jul 31, 2023

2
Family with small children

It was an interesting place. Environment wasn't family friendly, felt unsafe. Room needs to be well cleaned and renovated.

By on Aug 19, 2022

4
Everyone

Showers nice and hot and good water pressure

By on Aug 17, 2021

5
Everyone

Older roadside inn. Very clean and comfortable

By on Aug 7, 2021

2
Everyone

One channel working on the TV. Place was close to where I needed to be but that's all I can say for it.

By on Oct 26, 2020

1
Everyone

By on Sep 2, 2019

Review comment responded on Sep 3, 2019

Dear Guest , We apologize for your inconvenience. We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

3
Partner Couples

I have stayed here 3 other times it was a okay place. This last time.....well this particular room could really use some updating/remodeling. It was functional but thats about it. Furniture...table was wobbly, dresser was cracking/peeling bed frame didn't fit the bed, the room was supposed to be non smoking but there was a strong"fragrance" in the room. After this room I won't be returning.

By on Aug 27, 2019

Review comment responded on Aug 29, 2019

Dear Guest , We apologize for your inconvenience. We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

1
Family

They didn't change the sheets, well I'm back in the room for a final check and saw them just making the bed with the same sheets😬

By on Aug 20, 2019

Review comment responded on Aug 20, 2019

Dear Guest , We apologize for your inconvenience. We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2
Partner Couples

I was disappointed because my Room was supposed to have a coffee maker and a hair dryer... it did not. It was Old and run down, sheets and blankets had burn marks. Not very clean at all. For the amount of money that I spent.....very VERY disappointing.

By on Aug 19, 2019

Review comment responded on Aug 19, 2019

Dear Narisa , We apologize for your inconvenience. We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4
Family Family

Comfortable room and easy to access off the highway.

By on Aug 4, 2019

Review comment responded on Aug 4, 2019

Dear Guest , Thanks for your feedback. Next time we will give you a better experience...

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