The room smelled terrible and had to go to the front desk to ask for room spray. The smell of curry engulfed the entire place because of an adjoining restaurant on the property
Good location for the highways and transient travelers. Looks like they’re considering a major update to every part of the property and if not —they should. The front desk crew were nice. The room had plenty of USB outlets and was clean. Hot water worked. I decided to skip the complimentary breakfast.
Nice place
hot breakfast offered which is nice, the rooms could be slightly more clean.
There are no handrails leading to the lobby door and and steps are huge. The lobby was tiny and the pictures shown on the website are very deceiving. The entrance from outside to get to the part of the hotel where my room was located had handrails but they were so shaky I can very close to falling diwn the stairs, had my fiancé not caught me. The outside doors had keycard locks but the locks did not work so anyone could walk in. The hotel room while spacious needed gutting and updating badly. The ceiling in the bathroom was rusted and parts were falling on the towels. Toilets very low to the floor and toilet paper out of reach. Shower not really usable as the showerhead was not attached to the wall. There were dead bugs on the nightstands and desk. I had to spray everything with Lysol. There was no phone in the room so i couldnt call the front desk, but I suspected the gentleman at the front desk was the only person working there. The couch in the room was stained beyond repair and covered in dog fur. Pool and spa were closed it would have been nice if the website showed that. I thought Wyndham took oride in their hotels, but this one was a no-tell motel from the sounds in the rooms around me.
I do appreciate how well this property was located. I was near to most of the stores and food establishments. They had parking and provided simple breakfast options. The room was clean, and the staff was beyond friendly and helpful. I would recommend this location for a quick stay and easy accessibility around town.
Very friendly staff. Fast checking. Clean and spacious room.
This place is an absolute dump. The hallway leading to our room spelled like cat urine and smoke. Despite the “strict” no smoking policy, I could smell other peoples smoke all night. The sheers on the windows were even stained yellow. Gross! There were stains on the chair and ironing board in the room. The bathroom floor was dirty. The best was when I found someone else’s hair on my “clean” towel. The bed was super uncomfortable also. Would not sleep here again if they paid me.
I reserved the hotel because of the morning breakfast. But the breakfast was one cookie and granola bar. Terrible for the money that I paid.
Closed captioned was not provided. Sink in the bathroom problems. The toilet seating is too low and it’s hard for elderly people sitting and get up. The entrance front door card really bad and have to change the 3 times
The beds were very comfy and the motel was close to everything
People and staff are great! The units are older, however the people make up for it!
Nothing. I will never go there again. Staff is very unprofessional. Didn’t get the correct room because of the website not being updated. Says it’s pet friendly but if your pet was to breathe the wrong way you heard about it. Pool area and jacuzzi was dirty. I was completely unsatisfied with my visit.
Had property stolen from my room. When I addressed the issue I was told to speak the person that cleaned my room. Of course the person said he didn't take it. Went back to the front desk, the person called the manager at home and he stated he was sleeping and didn't want to talk to me. This is at 11am. Time shouldn't matter when you're in a management position. It gets worse, they said call the cops and make a report and told me don't leave valuable items in the room. Obviously their staff isn't trustworthy. Then my boyfriend addressed the issue. The staff didn't want to deal with the issue anymore and was told they were going to call the cops because they they never had any one steal before. The service was completely unacceptable
This is an old school hotel, restaurant, conference center type property. Shows its age in places, but our room was very nice and the staff were super friendly
Located within 2 miles (3 km) of Fort Griswold State Park, Ramada by Wyndham Groton is within 3 miles (5 km) of Naval Submarine Base New London. This 69-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.
Free continental breakfast is included with your stay and awaits you on weekends from 7:00 AM to 10:00 AM. Enjoy a bite to eat at Mirch Masala, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service.
Guests can expect free WiFi and 40-inch TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Sitting areas, refrigerators, and microwaves are other standard amenities.
At Ramada by Wyndham Groton, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff always at the ready. Additional amenities include a spa tub, a business center, and coffee/tea in a common area.
The room smelled terrible and had to go to the front desk to ask for room spray. The smell of curry engulfed the entire place because of an adjoining restaurant on the property
Good location for the highways and transient travelers. Looks like they’re considering a major update to every part of the property and if not —they should. The front desk crew were nice. The room had plenty of USB outlets and was clean. Hot water worked. I decided to skip the complimentary breakfast.
Thank you, Jonathan, for taking the time to let us know about your stay. Our guest’s input is always welcomed and appreciated.
Nice place
Dear Tim...Thank you for taking the time to tell us about your experience at Ramada by Wyndham Groton. It is always a pleasure to receive feedback from our guests and I will share your comments with our team.Thank you again for sharing your experience, and we look forward to serving you in the future:)
hot breakfast offered which is nice, the rooms could be slightly more clean.
Hello Chinjune...Thank you for taking the time to tell us about your experience at Ramada by Wyndham Groton and for the feedback regarding your room. We will work harder on that. We are happy to hear you enjoyed your recent stay with us and look forward to seeing you again the next time you are in the area.
There are no handrails leading to the lobby door and and steps are huge. The lobby was tiny and the pictures shown on the website are very deceiving. The entrance from outside to get to the part of the hotel where my room was located had handrails but they were so shaky I can very close to falling diwn the stairs, had my fiancé not caught me. The outside doors had keycard locks but the locks did not work so anyone could walk in. The hotel room while spacious needed gutting and updating badly. The ceiling in the bathroom was rusted and parts were falling on the towels. Toilets very low to the floor and toilet paper out of reach. Shower not really usable as the showerhead was not attached to the wall. There were dead bugs on the nightstands and desk. I had to spray everything with Lysol. There was no phone in the room so i couldnt call the front desk, but I suspected the gentleman at the front desk was the only person working there. The couch in the room was stained beyond repair and covered in dog fur. Pool and spa were closed it would have been nice if the website showed that. I thought Wyndham took oride in their hotels, but this one was a no-tell motel from the sounds in the rooms around me.
Dear Cynthia...Thank you for sharing your review. We are committed to delivering a clean, comfortable room and apologize for any failure in following through on that commitment during your recent stay. The customer service issues you describe are not typical of our standards for quality, and we are sorry you experienced less than satisfying service during your visit.
I do appreciate how well this property was located. I was near to most of the stores and food establishments. They had parking and provided simple breakfast options. The room was clean, and the staff was beyond friendly and helpful. I would recommend this location for a quick stay and easy accessibility around town.
Hi Marlene...We appreciate your taking the time to do your review. We are happy to hear you enjoyed your recent stay with us and look forward to seeing you again the next time you are in the area. Thanks again:)
Very friendly staff. Fast checking. Clean and spacious room.
Dear Phuong...thank you for taking the time to do your review. We appreciate it:)
Dear Judy...Thank you for sharing your review. We are committed to delivering a clean, comfortable room and apologize for any failure in following through on that commitment during your recent stay.