Our room had no hot water and they refused to provide any type of compensation. Beds and pillows very uncomfortable and although they provided some drink coupons, none of the bars were open so they were useless. Recommend you avoid this property at all costs.
Room was extremely hot. Air conditioner was not working properly. Ice machines were not working. The toliet seem to run all night. The good thing is the hotel was very clean.
I was over charged for the room. We had bugs and the room smelled terrible. The room was not worth the money bit the concert was great!!.
Rooms and casino were good only complaint is the ice machine on our floor was broken.
Room was OK. Toilet was ‘running’, no frig, TV signal did not work, no coffee machine in the room. All in all nothing special at all. Average fare for folks to lose a bunch of money.
Great place to stay! Always stay here when we go to West Wendover
Extra fees at checkin that we were not expecting Housekeeping never cleaned our room The bed had a metal nail or wire poking out that cut my wife's leg Not too impressed with the facility.
The room had peeling wallpaper, stained carpets, no coffee maker, no fridge, and no microware. I don't mind paying a 50 dollar deposit, but the room was very run down.
Starbucks was nice to have in there building ...........
Wi fi was poor. Not a busy time of the year so service providers weren’t working to please customers.
No coffee pot in rooms. Found top of a lighter next to bed on floor.
Parking was convenient, but for a $135 a night that was about the only good thing. When we checked in the girl checking us in didnt know what she was doing and another lady was trying to help her but she kept telling her no that's not right either. Then when we got up to the room the toilet ran all the time and the light in the bathroom would flicker on and off randomly. My husband went to shower and the was barley any water pressure and the shower would go hot and cold. We asked about the pool that is advertised as one of the amenities only to grey told it is outside so closed. Asked about the jacuzzi it is with the pool so also closed. Tried to watch amovie in the room. The TV was blurry and fuzzy for about 5 minutes before it finally cleared up enough to watch TV. We decided we better not order the movie in case the TV went blurry again. We asked for maid service they didn't come until almost 4:30 in the afternoon we left the room so they could clean it without us being under fit when we're came back or room keys didn't work. We asked the maid who was just a couple doors down she says we would have to go to the front desk. So we had to walk down stairs to get then to make us a new key with no reason why it wouldn't work. Then all the plugs in the room were so wore out the phone charges would just slide out of them. Finally on the second day i found one in the base of the lamp that this didn't happen with.
location 50 timessssssssssssssssssssssssssssssssssssssss
The staff was friendly. Even though the keycard system is new, my card stopped working twice in two days. They charge a $50 deposit ... it seems unnecessary unless you're paying with cash. The buffet is just OK ... not quite worth $27.95. The website is out of date and difficult to navigate. The arcade is nice feature, but could use an update ... The NASCAR game still has Tony Stewart in a Home Depot car!? The shining spot of this hotel is the Starbucks... they are quick, friendly, and make a quality latte.
The shower in the room leaves a lot to be desired. No volume but high pressure.
The lighting in the rooms were very poor. Neither the sink or shower gave cold water and the toilet for some reason ran very hot. The plugs in the walls wouldn’t hold my phone charger. For the price I would have expected a mini fridge and at least a vanity mirror. The beds were comfortable however when we first got in the room there was a little bug on my friends bed. This would be the last time I stay at the nugget.
It was a neat town but the hotel was not top notch. Hard to find the rooms and of 5 floors only 1 ice machine worked. I also took a cold shower in the morning.
Wendover Nugget Hotel & Casino places you next to Wendover Nugget Casino and a short stroll from other popular sights like Peppermill Casino. This 489-room hotel has a restaurant along with conveniences like a casino and free in-room WiFi.
Get a bite to eat at the onsite restaurant, or entertain your taste buds with a beverage at the coffee shop/café.
Wendover Nugget Hotel & Casino's 489 air-conditioned rooms provide phones. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries.
Guests staying at Wendover Nugget Hotel & Casino enjoy access to a casino, karaoke, and free WiFi in public areas. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a seasonal outdoor pool and a banquet hall.
Our room had no hot water and they refused to provide any type of compensation. Beds and pillows very uncomfortable and although they provided some drink coupons, none of the bars were open so they were useless. Recommend you avoid this property at all costs.
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
Room was extremely hot. Air conditioner was not working properly. Ice machines were not working. The toliet seem to run all night. The good thing is the hotel was very clean.
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. We appreciate you staying with us. And taking the time to leave your feedback!
I was over charged for the room. We had bugs and the room smelled terrible. The room was not worth the money bit the concert was great!!.
Rooms and casino were good only complaint is the ice machine on our floor was broken.
Room was OK. Toilet was ‘running’, no frig, TV signal did not work, no coffee machine in the room. All in all nothing special at all. Average fare for folks to lose a bunch of money.
Steve, Thank you for choosing to stay with us, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
Great place to stay! Always stay here when we go to West Wendover
Thank you Todd, For choosing to stay with us, We appreciate you leaving us your feedback! Glad you enjoyed your stay!
Extra fees at checkin that we were not expecting Housekeeping never cleaned our room The bed had a metal nail or wire poking out that cut my wife's leg Not too impressed with the facility.
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
The room had peeling wallpaper, stained carpets, no coffee maker, no fridge, and no microware. I don't mind paying a 50 dollar deposit, but the room was very run down.
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
Thank you for staying with us,We appreciate your feedback!
Thank you for choosing to stay with us, We appreciate you taking the time and leaving us your feedback!