I spend a fair amount of time in the room, and there was no comfortable chair to sit on....
Our stay was great!! Staff followed guidelines and made sure people were also following the guidelines at the casino tables. Beds were comfortable and we had a great view!!
Gentlemen outside window of hotel room, non working refrigerators and poor Starbucks experience. All this and only the resort fee was waved.
The staff, all of them are extremely friendly and helpful, all hours of the day and night. For a 2 night stay I like opting out of room bed making for the $10 food credit. 1)I didn't like paying both 1)Resort fee $29.50 plus 2) parking. What's that about? 2)The water pressure is way too high. Wasting water Harvey's. Most of all) I hated the kiosk sign in. At check out I was told that I had a choice of the kiosk or a person, but that was not apparent to me. No one was behind the regular counter when I checked in. But, bottom line, l will stay there in the future when the price is right. JOe
Bathrooms were dirty so we had to get switched to another room. We wanted to extend 1 more night but was told no rooms were available for a Sunday. Very disappointed
Great service, friendly staff... very convenient location to the ski lifts.. would recommend to stay .. you can use both Harvey's and Harrah's Hotel amenities since they are connected via tunnel... we go every year!
hardly any room service, noting to eat at night, needs to be upgraded.
The rooms must be from the 70's. Did not get the room cleaned one day. Called at 5 pm to ask, was told nothing could be done that day, told we could get some towels. 2 lamps was out ( over one bed and over bathroom sink) told maintenance, never fixed.
I was surprised by the resort fee and the parking fee.
Harveys Resort & Casino is adjacent to popular attractions such as Casino at Harveys Lake Tahoe and Casino at Harrah's Lake Tahoe. This 742-room, 4-star resort welcomes business and leisure travelers with a full-service spa, a casino, and 5 restaurants.
Enjoy dining at Sage Room, one of 5 onsite restaurants. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or 2 coffee shops/cafés. For your convenience, a self-serve breakfast is served for a fee each morning from 5:30 AM to 11:00 AM.
All 742 rooms feature refrigerators, safes, and phones. Guests can expect WiFi, wired Internet, and LED TVs with cable channels and first-run movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are also standard.
Guests of Harveys Resort & Casino have access to a full-service spa, a casino, and an outdoor pool. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this spa resort include a health club, a sauna, and free WiFi in public areas.
I spend a fair amount of time in the room, and there was no comfortable chair to sit on....
Our stay was great!! Staff followed guidelines and made sure people were also following the guidelines at the casino tables. Beds were comfortable and we had a great view!!
We're so glad you had a great stay! Thank you for your visit! See you again soon!
Thank you for your stay and feedback! We are delighted you enjoyed it!
Gentlemen outside window of hotel room, non working refrigerators and poor Starbucks experience. All this and only the resort fee was waved.
We are sorry to hear your experience was not pleasant due to the issues listed.
The staff, all of them are extremely friendly and helpful, all hours of the day and night. For a 2 night stay I like opting out of room bed making for the $10 food credit. 1)I didn't like paying both 1)Resort fee $29.50 plus 2) parking. What's that about? 2)The water pressure is way too high. Wasting water Harvey's. Most of all) I hated the kiosk sign in. At check out I was told that I had a choice of the kiosk or a person, but that was not apparent to me. No one was behind the regular counter when I checked in. But, bottom line, l will stay there in the future when the price is right. JOe
Thank you so much for your feedback! We do have the option of someone to check you in at the VIP office sorry that wasn't offered. We do have a resort fee of $28.50 per night which covers two devices of internet, use of the fitness center and pool. Hope to see you back soon in our property! :)
Thank you for staying with us!
Bathrooms were dirty so we had to get switched to another room. We wanted to extend 1 more night but was told no rooms were available for a Sunday. Very disappointed
We are sorry to hear you were not happy with your room. Depending on availability we do ran out of rooms on any day of the week.
Thank you for staying with us!
Hope you enjoy your stay with us! :)
Hope you enjoy your stay with us! :)
Thank you for your feedback. We apologize there was not a comfortable chair for you. Thank you for letting us know so that we may review.