Great property, the staff were very friendly. When there was a small issue, they took care of it immediately. Great place to stay.
Nice and clean. Great staff. Pool is open 24 hours which is great.
Hotel was great. Restaurant could use some improvements with staff and service.
A real gem. So glad I stayed here. New. Clean. Modern facilities.
This hotel felt very comfortable from the moment you walked through the doors. Staff was friendly and room was clean. Will definitely try and stay here the next time in town.
The suite was big and spacious, and not expensive. It was nice having a kitchenette, but there was nothing in the kitchen. Not a plate, glass, knife, fork, bowl, or spoon. That made it pretty useless. Food in the restaurant was at best OK. Wings and fried fish were OK, but the fries were limp and soggy. Breakfast is a breakfast burrito or cereal. 4 stars for the big room.
Very friendly staff, delicious food and drink, comfortable bed!
There was a misunderstanding when I booked my room and the property upgraded me for free.
Our room was clean and comfortable. Loved how quiet the area is. Friendly staff. Price reasonable. Will definitely stay again. The only negative for us was the cooking grease smell from Ruby's when entering the lobby, as it is not walled off. The elevator should be vacuumed more often and if possible a better shampoo and conditioner offered.
Beautiful lobby. Mia, our bartender and server was outstanding.
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Check in was fast and easy, and the restaurant for dinner onsite was delicious. The room was spacious and clean. The WiFi was terrible, though, and the pool area was . . . not great. Overall, a fine place to stop for the evening on the way to/from Tahoe. Would definitely stay here again.
Nicely designed interior. Was impressed as soon as i walked in the door. However, it went downhill from there. Bathroom was not clean, restaurant was not open, and a bag with two granola bars, orange juice, and a water did not constitute a breakfast, free or otherwise! The only thing my wife could use was the water.
Restaurant was disappointing. Chicken Parmesan, recommended by server, was a microwaved mess. Did not need to hear the bartender/chefs time in prison tales audible all over the room.
Advertising as Parlor rooms available which is what we booked. Turns out there is no sitting room just a standard double sink in bathroom. WiFi is slow and unreliable, breakfast not available most days because they kept closing the restaurant. When asked management about it apparently there was breakfast bags we were never offered or told about when I directly asked about breakfast at check-in. Walls are so thin my family was threatened with calling the cops because it was apparently to loud at 830pm when we were trying to pack. No room service so everyone was piling trash in hallways which made for unsanitary conditions. Renovations are only on outside and lobby. Once inside everything else is dated and old. Don't waste your money as this is not the shabby chic hotel advertised online. Not to mention I question how safe the location is because a teenager was brutally murdered while at work at the McDonald's practically across the street the first night we were there. All in all horrible experience. Reported everything to management who seemed apologetic but that was about it. I definitely won't be staying here again with my family.
Within a short walk of Maverick Casino, Shutters Hotel is within 2 miles (3 km) of Elko Convention Center. This 84-room, 3.5-star hotel has an indoor pool along with free in-room WiFi and free self parking.
Free continental breakfast is offered each morning. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge.
Guests can expect to find free WiFi and 42-inch flat-screen TVs with satellite channels and pay movies. Bathrooms have hair dryers and free toiletries. IPod docks, refrigerators, and microwaves are also available.
At Shutters Hotel, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include a spa tub, a 24-hour business center, and laundry facilities.
Great property, the staff were very friendly. When there was a small issue, they took care of it immediately. Great place to stay.
Nice and clean. Great staff. Pool is open 24 hours which is great.
Hotel was great. Restaurant could use some improvements with staff and service.
Hi Ken, Thank you for your recent stay with us. We appreciate your review and will communicate this to restaurant management.
A real gem. So glad I stayed here. New. Clean. Modern facilities.
Hi Orval, Thank you for the outstanding review. We appreciate your recent stay with us.
This hotel felt very comfortable from the moment you walked through the doors. Staff was friendly and room was clean. Will definitely try and stay here the next time in town.
Thank you Laura for staying at Shutters Hotel in Elko. We appreciate you taking the time to leave us a review and feedback on your stay. We hope you come back soon. Stay well Laura!
The suite was big and spacious, and not expensive. It was nice having a kitchenette, but there was nothing in the kitchen. Not a plate, glass, knife, fork, bowl, or spoon. That made it pretty useless. Food in the restaurant was at best OK. Wings and fried fish were OK, but the fries were limp and soggy. Breakfast is a breakfast burrito or cereal. 4 stars for the big room.
Thank you Terry for staying at Shutters Hotel in Elko. I'm sorry to hear that you were not given suite dishes and that you did not have a good experience in the restaurant. We did let the staff in the restaurant know about the food and we will let the front desk staff know about the kitchenette supplies. We hope you have a wonderful day Terry.
Very friendly staff, delicious food and drink, comfortable bed!
Thank you Fredric for staying at Shutters Hotel in Elko. We appreciate you leaving a review and feedback on your stay. We hope you come back soon. Stay well Fredric!
There was a misunderstanding when I booked my room and the property upgraded me for free.
Thank you Celeste for staying at Shutters Hotel in Elko. We appreciate you leaving a review and feedback on your stay. Stay well Celeste! We hope you stay with us again soon.
Our room was clean and comfortable. Loved how quiet the area is. Friendly staff. Price reasonable. Will definitely stay again. The only negative for us was the cooking grease smell from Ruby's when entering the lobby, as it is not walled off. The elevator should be vacuumed more often and if possible a better shampoo and conditioner offered.
Thank you Susan for staying at Shutters Hotel in Elko. We appreciate you leaving a review and your feedback on your stay. We hope you stay with us again. Stay well Susan!
We're so glad to hear you enjoyed our rooms and 24/7 amenities! We look forward to seeing you on your next journey through Nevada. Best wishes!