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TownePlace Suites by Marriott Elko

2.5 out of 5.0

Recent guest reviews

I had the opportunity to stay at this extended stay Marriott on two different occasion and found the experience lacking compared to other TownPlace suits. The staff friendly but customer service lacking. The room was tight for an extended stay, work area sparse, kitchen area tight. It is beginning to show wear, the room was clean, bed moderately comfortable. The breakfast provided is mediocre and unsatisfying. Upon checkout the associate barely acknowledged me when leaving. I recognize we all have different experiences and I may have hit a bad day but honestly I would consider the Hampton Inn or Hilton Garden Inn next time I pass through. This comes from a Marriott Rewards member.

Unexpected how happy we were to try this location in elko nv. Clean, good beds, adequate breakfast, good quiet location. Near by holiday inn isn’t as well maintained and clean as this property. Best thing my be the warmth of the small staff. Very accommodating and helpful, desk clerk addressed by name and both the evening and morning staff made us feel more like friends that guests.

First visit to Elko, picked this hotel for price and comments on TripAdvisor. There are several things that come to mind when rating a hotel and overall the TownePlace in Elko is really really good. First, service. Service was exceptional: we came early (like before noon) and the receptionist arranged for a room. We could not believe the service! During our stay, the server at breakfast was equally exceptional. The room itself was roomy and had plenty of space for clothing. The room also had a kitchenette and a couch. Work desk was large. The bathroom itself a little crammed (but ok, only one wash bowl) and the water pressure of the shower so so. Sleeping was good, despite its close location to the highway, the noise (open window) was actually not that bad. Breakfast was luscious, even for gluten free people (!). We paid just under $100 per night and for that price this was a really good choice. Definitely recommenced.

This was our third extended stay at this property in last 18 months. Service as expected great but room A little tired, stained and ripped upholstery unusable pots and pans and only 1 mirror in room ...real problem when wife and myself getting ready for work. I’ll give another try if Mgr. Adds a mirror and repairs these issues

Stay one night here while traveling, room was good, clean carpets, easy access from interstate, front desk staff were nice and quick checking, breakfast was typical continental everything was fresh, would stay here again.

Another great stay on our business trip, staff was amazing with our bus group getting everyone checked in fast, beautiful rooms, there is shopping close by within walking distance - some great restaurants nearby.

It's hard to find the right words to rate this hotel - it exceeded our espectations. From the moment we were greeted by Ariel at the front desk, we felt like we were the most special guests of the day. She was friendly, efficient and most helpful in getting us settled and recommending a local restaurant. Matt, the manager, made it a point to ensure we had a great stay and the next day, Kris took care of topping off our stay with a friendly farewell from the desk. The rooms were great: our King suite was a little compact, but had plenty of storage areas, a fully stocked complete kitchen, extremely comfortable bed, and room well-furnished room, very clean, and first class. Otional rooms include a separate bedroom suite as well as a two bedroom suite, all with full kitchens. The complimentary breakfast in the morning included hot items of eggs, sausage, & ham, a waffle machine, pastries, juices, fruit, and cereals, which included hot oatmeal. The hostess was exceptional in keeping everything fresh, filled and tasty. We used the fitness room and it included recumbent bike, tread mill, eliptical trainer, weight bench and free weights - clean well stocked with towels and water and very comfortable. The hotel provided two business center terminals and the internet service was fast and easy to navigate. This hotel is exceptional and I give it an A++ rating. It's easy to find off I-80 and will afford you the best night's rest you can find. We will definitely stop here again and give it our highest recommendation.

Desk personnel VERY polite & professional. Clean facility. Breakfast adequate and satisfactory. We were in room 406 with a king bed. The bed was far too soft and uncomfortable for those of us over 60 yrs of age.

Great place to stop for a night when driving through Nevada. It's a marriott, so I automatically seek it out. Rooms are simple and clean. Didn't really experience the area, as I was just passing through, but this place is just off the freeway and easy to find. Breakfast is great. Parking was plentiful. Hot water lasted a long time for my lengthy shower (sorry other guests....)

Our accommodations at the Townplace Suites in Elko have been superb! Matt, the manager, has gone above and beyond in accommodating us. All the employees are upbeat and positive. Nice first floor room close to barbecue and pool. Very peaceful and private.

2625 East Jennings Way Elko NV

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

TownePlace Suites by Marriott Elko is located within a mile (2 km) of Elko Convention Center and Northeastern Nevada Museum. This 84-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi. It's also near Great Basin College and Western Folklife Center.


Dining

Free continental breakfast is included with your stay.


Rooms

The 84 air-conditioned accommodations feature kitchens and space to spread out with separate bedrooms, living rooms, and dining areas. Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include sofa beds, coffee makers, and ironing boards.


Property features

At TownePlace Suites by Marriott Elko, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. Helpful staff can provide dry cleaning/laundry services and a safe deposit box at the front desk. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Reviews from Trip Advisor

Trip Advisor aggregated rating

80.0% of guests recommend this hotel

Total of 192 reviews