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TownePlace Suites by Marriott Elko

2.5 out of 5.0

Recent guest reviews

This was our third extended stay at this property in last 18 months. Service as expected great but room A little tired, stained and ripped upholstery unusable pots and pans and only 1 mirror in room ...real problem when wife and myself getting ready for work. I’ll give another try if Mgr. Adds a mirror and repairs these issues

Stay one night here while traveling, room was good, clean carpets, easy access from interstate, front desk staff were nice and quick checking, breakfast was typical continental everything was fresh, would stay here again.

Another great stay on our business trip, staff was amazing with our bus group getting everyone checked in fast, beautiful rooms, there is shopping close by within walking distance - some great restaurants nearby.

It's hard to find the right words to rate this hotel - it exceeded our espectations. From the moment we were greeted by Ariel at the front desk, we felt like we were the most special guests of the day. She was friendly, efficient and most helpful in getting us settled and recommending a local restaurant. Matt, the manager, made it a point to ensure we had a great stay and the next day, Kris took care of topping off our stay with a friendly farewell from the desk. The rooms were great: our King suite was a little compact, but had plenty of storage areas, a fully stocked complete kitchen, extremely comfortable bed, and room well-furnished room, very clean, and first class. Otional rooms include a separate bedroom suite as well as a two bedroom suite, all with full kitchens. The complimentary breakfast in the morning included hot items of eggs, sausage, & ham, a waffle machine, pastries, juices, fruit, and cereals, which included hot oatmeal. The hostess was exceptional in keeping everything fresh, filled and tasty. We used the fitness room and it included recumbent bike, tread mill, eliptical trainer, weight bench and free weights - clean well stocked with towels and water and very comfortable. The hotel provided two business center terminals and the internet service was fast and easy to navigate. This hotel is exceptional and I give it an A++ rating. It's easy to find off I-80 and will afford you the best night's rest you can find. We will definitely stop here again and give it our highest recommendation.

Desk personnel VERY polite & professional. Clean facility. Breakfast adequate and satisfactory. We were in room 406 with a king bed. The bed was far too soft and uncomfortable for those of us over 60 yrs of age.

Great place to stop for a night when driving through Nevada. It's a marriott, so I automatically seek it out. Rooms are simple and clean. Didn't really experience the area, as I was just passing through, but this place is just off the freeway and easy to find. Breakfast is great. Parking was plentiful. Hot water lasted a long time for my lengthy shower (sorry other guests....)

Our accommodations at the Townplace Suites in Elko have been superb! Matt, the manager, has gone above and beyond in accommodating us. All the employees are upbeat and positive. Nice first floor room close to barbecue and pool. Very peaceful and private.

This hotel was very clean, the staff was very friendly. The room was spacious and comfortable. Elko ended up being a great stop. Lots of good restaurants closeby. The hotel had a great breakfast. Much better than similar Hilton properties.

This was a one night layover on our way back to the bay area. We had been staying at Fairfield properties as we traveled across the country, and this property seemed a notch below those offerings. The hallway carpet is in need of an upgrade, and the shower head in our bathroom was poor quality. The cabinets in our bathroom were also peeling and in need of an upgrade. The per night cost of $138, including taxes, seemed high, for a place in the middle of nowhere. But, for those travelers crossing westward thru Nevada, Elko has the most options for accommodations, so take your pick among the similar offerings. This was ok, but not great value.

we generally are very impressed with marriott properties - unfortunately not this one. the front desk folks, particularly Arielle, were most helpful and kind, and we appreciated this. however, our suite was not exactly clean, most importantly the floors, and we were unsure of other guest remnants, and we requested another which took some time. we did receive a satisfactory room after it was cleaned -some 1/2 hour had passed since our entry into the lobby at post 5pm. (so unclear why other rooms were not available earlier (even at 3 or 4pm - a normal check in time...) but the sink was clogged in bathroom and went down very slow - the front desk offered to have it fixed - but hey, who wants a maintenance man in your room for a time after 10 hours on the road. OK, the hotel common areas: lobby lounge has ripped and worn upholstery, all common carpets are stained, and halls are graced with occasional waste, -- not a major issue but i'm not usually thinking this is a marriott property; So FAIL: where is any attention to detail? and speaking of details the breakfast was one of the worst, - marriott breakfasts are usually weak but this was one of the worst.

2625 East Jennings Way Elko NV

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

TownePlace Suites by Marriott Elko is located within a mile (2 km) of Elko Convention Center and Northeastern Nevada Museum. This 84-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi. It's also near Elko Area Chamber of Commerce Visitor Center and Elko County Fairgrounds.


Dining

Free continental breakfast is included with your stay.


Rooms

The 84 air-conditioned accommodations feature kitchens and space to spread out with separate bedrooms, living rooms, and dining areas. Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include sofa beds, coffee makers, and ironing boards.


Property features

At TownePlace Suites by Marriott Elko, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. Helpful staff can provide dry cleaning/laundry services and a safe deposit box at the front desk. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Reviews from Trip Advisor

Trip Advisor aggregated rating

80% of guests recommend this hotel

Total of 189 reviews