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Recent guest reviews

We stay here because it's convenient. It was good at first, but it gets worse each time. Couldn't ever take a shower! The water just drizzled......not cool. The room was not clean, towels were dirty and non-absorbent. We come to Elko regularly. I think we will be looking for a new regular place! We have NEVER been able to use the pool or hot tub. ALWAYS filthy!

Absolutely terrible experience. Chose hotel for fitness center. ALL equipment broken. No working ice machine on the property. I had to go BUYMY OWN ICE at the local maverick. Room was NOT clean by any standard, forget covid standards.

I have stayed here several times in the past. This visit I was a little disappointed: no coupon for a nearby breakfast, wifi not working well (desk clerk was apologetic but reluctant even to give me the password), and the bathroom sink had some reddish spots that were easy to rinse away. Inn is well located and I will give them another try. Occupancy seemed pretty high especially for a random late September day.

The morning crew was kind. I was uncomfortable walking through the side doors with smokers constantly there. The tub in the upstairs didn't drain well.

We always stay here when we drive from California to Colorado. People don't like to give reviews because you are too controlling about what we do or don't want to say! Is that enough words now!

Hot tub was down for undetermined reason, so was steam room. Pool was warmish despite front desk claim it was hot. Half empty bottle of Gatorade under light beef and only one bath towel.

Check in was handled professionally, she was new, but remained professional when she got a little flustered. I was surprised to see laminate flooring in the room, but think it's a great idea. Other than that it was a typical hotel stay - nothing extraordinary, but clean and comfortable.

Breakfast was offered as free but was only $4 off at Dennys...not really free.

It was near downtown and casinos. Gave a coupon for breakfast at a resturant near by $4.00 off.

The only problems were the water never got hit in the shower & we left 2 min after 11 & they wouldn't offer there vouchers to eat very rude front desk girl

Very close to the freeway and easy to get to. Like the fact that the pool was open 24 hours.

This was the quietest hotel I've ever stayed in. The staff was courteous and it was apparent that the room I stayed in wasn't a "discount" room.

The people who work the desk were nice and helpful. The room was comfortable enough. They give you vouchers to go get breakfast at a nearby place which was pretty good. The hot tub at the hotel had extremely weak jets and was way way over chlorinated. There is a steam room also, but had a very strong odor of mold so only opened the door and quickly left that. Apparently the maid staff doesn't know the way to make a bed, sheets just spread loosely, not tucked in so every time you get up the sheets wind up in a wad

Hotel staff need to do better job of cleaning up the room for next night stay.

Was okay, right on the freeway. Kind of noisy but the value was good and we didn't need anything fancy.

Clean, efficient and close to town. Very friendly and helpful staff

Hot in Elko. Room was nice and with the air turned on, the room was cool. Hotel was nice, but nothing extra special.

Near to freeway, nothing spectacular. The overhead light was out by at 10pm I didn' t want to ask that it be fixed.

Mountain City Hwy Elko NV

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Indoor pool
  • Fitness center

Located within 2 miles (3 km) of Great Basin College, Shilo Inn Elko Suites is within 3 miles (5 km) of Elko County Fairgrounds. This 70-room hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.


Rooms

Guests can expect free WiFi and TVs with cable channels and pay movies. Refrigerators, microwaves, and coffee makers are also standard.


Property features

Guests staying at Shilo Inn Elko Suites enjoy an indoor pool, a gym, and a sauna. A stay here includes free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a spa tub, and a business center.

Room options

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Shilo Inn Elko Suites

Everyone (11) Couples (14) Business (6) Family (7) Other (3) Friends (5)
2
Partner Couples

We stay here because it's convenient. It was good at first, but it gets worse each time. Couldn't ever take a shower! The water just drizzled......not cool. The room was not clean, towels were dirty and non-absorbent. We come to Elko regularly. I think we will be looking for a new regular place! We have NEVER been able to use the pool or hot tub. ALWAYS filthy!

By on Apr 4, 2022

Review comment responded on Apr 28, 2022

Good afternoon. I do so apologize for your stay. I appreciate your feed back. We are working with our stafff to improve our property. I have worked with my maintence and corporate to getting all amenties up and working. We do have both pool and hot tub working properly. If you choose give Shilo Inn another chance. The hotel would love to ablige you and make it up to you and your family. Thank you again for your feedback. Safe travels to you and your family!

1
Business Business

Absolutely terrible experience. Chose hotel for fitness center. ALL equipment broken. No working ice machine on the property. I had to go BUYMY OWN ICE at the local maverick. Room was NOT clean by any standard, forget covid standards.

By on May 18, 2021

3
Everyone

I have stayed here several times in the past. This visit I was a little disappointed: no coupon for a nearby breakfast, wifi not working well (desk clerk was apologetic but reluctant even to give me the password), and the bathroom sink had some reddish spots that were easy to rinse away. Inn is well located and I will give them another try. Occupancy seemed pretty high especially for a random late September day.

By on Sep 19, 2020

4
Family

The morning crew was kind. I was uncomfortable walking through the side doors with smokers constantly there. The tub in the upstairs didn't drain well.

By on Jul 13, 2020

Review comment responded on Aug 10, 2020

I am so glad to know that the morning staff was kind and helpful, but want to apologize for the issues that you did encounter. We are working to create a smoking area to prevent people from smoking closer to any doors. I let maintenance know about the tub issues to make sure the drain is not clogged. Travel safe and we will see you again soon!

4
Everyone

By on Sep 9, 2019

5
Everyone

By on Jul 25, 2019

4
Family Business Business

We always stay here when we drive from California to Colorado. People don't like to give reviews because you are too controlling about what we do or don't want to say! Is that enough words now!

By on Jun 17, 2019

Review comment responded on Jul 4, 2019

Thank you for taking the time to leave us this great review. We look forward to your return.

3
Partner Couples Family

Hot tub was down for undetermined reason, so was steam room. Pool was warmish despite front desk claim it was hot. Half empty bottle of Gatorade under light beef and only one bath towel.

By on Apr 6, 2019

4

great place for family

Everyone

Check in was handled professionally, she was new, but remained professional when she got a little flustered. I was surprised to see laminate flooring in the room, but think it's a great idea. Other than that it was a typical hotel stay - nothing extraordinary, but clean and comfortable.

By , from Nevada on Feb 14, 2017

4

the hotel was fine and reasonable for the price.

Everyone

Breakfast was offered as free but was only $4 off at Dennys...not really free.

By , from Las Vegas on Aug 11, 2016

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