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Four Seasons Hotel Boston

5.0 out of 5.0

Recent guest reviews

This stay was a college trip with my daughter for admitted students. I decided to approach it as a girls weekend - maybe one of the last we two will do alone for a while (big family) and wanted to be special. The hotel is exactly where you want to be- close walk to everything - food, shopping and the public garden. The staff was genuinely welcoming start to finish. The young woman checking us in early (no scowl for the early check in request) actually came out from behind the desk, walked us to the elevator, got in and pressed our floor! The hotel is perfect the room, the spa - everything you would expect. Yes we could have had a wonderful time in a less luxurious hotel, but it was so nice to start the weekend- after a long ride - by being welcomed. All the real smiles and nice touches along the way - the room, the service, all underlined the theme of this luxurious but welcoming place: relax, rest if you want. We are glad you are here!

As this trip was meant to meant for my god-son who had just been accepted to boarding school in the Boston area, I had specifically booked 2 Executive Suites, one for myself & the other for my god-son & his dad. We stayed 4 nights, and as I am a die-hard fan of Four Seasons, having stayed from their hotels from London to Asia, I was pretty sure I would not be disappointed. The executive suites came mainly in king sized beds, so I had a rollaway bed specially ordered for the other room (which incidentally came at an extra cost of $35 a night) I did not want to argue over this as I was already paying close to $900/night each room. The rooms are spartanly empty for a suite, and the rollaway bed was carelessly placed outside the ensuite. loose pieces of furnitures were just dumped behind the rollaway bed. No amenities inside the room-no coffee or teabags??? which was strange! I had to call for a kettle to be brought up to my room which they promptly remove the following day. I called again, and left a note to not remove the kettle.. guess what?? it was gone the evening when I returned to the room. I asked for extra complimentary mineral water for the rooms and they assured me that it will be taken care of daily.. guess what.. I had to call them every single day I was there to ask them to bring it to my room. Decor in the room is in dire need of refurbishing & updating. The room doesn't give a feeling of warmth & home-coming compared to those in Park Lane London or particularly those in Asia. Overall, I am truly disappointed with this stay in Four Seasons Boston.

If your looking for a 5 Star experience at a hotel from check in to check out.. then you stop right here as you don't need to look anymore!! From the moment we checked in we were treated by all the staff as if we were their only customers!! It is truly a great hotel...

Grand full service hotel in downtown Boston. As you would expect from a Four Seasons, service was terrific, quality was top drawer and the location was fabulous. Only stayed for a very short time, but the staff goes out of their way to make sure you are comfortable and have everything you can possibly need to make your trip enjoyable. Will stay again.

We were very pleased with our stay in your hotel. The location is great,we loved being just across the street form the Boston Common. The food is delicious, we really enjoyed having breakfast, lunch but mostly brunch in the hotel. We are very likely to come back in the future, ando to recommend it to friends and family!!

Not a guest but ventured into the lobby today dripping wet and lost. Was politely directed to the front desk where a very pleasant man rang the number of the bus company we wanted to contact. He was most obliging and we were very thankful.

This review is based on what I saw as I was passing by the four seasons and not about the rooms. We were walking by the four seasons after our family member finished the Boston marathon on our way to the hotel we were staying at. It was a very cold, windy and rainy day. Four seasons would not let any of the runners into the foyer or lobby if they were not guests. They didn’t care that the runners were outside their “fine”establishment shivering waiting for their family members. We were amazed that the four seasons could turn their back on these poor runners. Lack of being humanitarian! Meanwhile we get to our hotel and there was hot soup and warm cookies waiting for people walking into their lobby and they were not checking to see if they were guests. Shame on Four Seasons....you can tell who a runner is and who could be trouble makers. And if you aren’t sure, ask to see their bib.

I stayed at the Four Seasons Boston for work. The rooms were lovely - well appointed, beautifully decorated and the most comfortable bed! The bathroom was a nice size and I enjoyed the rain shower. Service at the hotel was good - nice room service and the restaurant on site was delicious too!

Our experience during the stay was excellent. We enjoyed our stay very much even the weather on the first few day was not cooperative, rain and snow. The breakfast was food. Sunday brunch was great with a good feast. The room was very comfortable. My only complaint was there was no coffee making machine in the room so we could not have a hot water in the room during the night. Location is great. It is very convenient to walk to all major places i.e. Copley Place/ Quincy Market/Newsbury Rd/ China Town/ Freedom Trail and of course Boston Common and Boston Public Garden since it situated in front of the hotel. The concierge was very attentive and helpful. It was a great stay indeed.

Boston is my son’s favorite US city, he’s a big fan of the Red Sox. I booked an executive suite and adjoining twin thru Amex Fine Hotels to celebrate his 11th birthday weekend. On booking I was asked my son and daughter’s names and ages and told (I did not ask) that the hotel wanted to recognize my son’s birthday. On check in, the receptionist mentioned that the system showed the special occasion. That was the first and last mention of anything. The property is what you would expect from a Four Seasons, the rooftop pool is great, the restaurant is ok. What was lacking and not just because no mention was made of my son’s birthday (why go to the trouble of asking when making the reservation?) was any service element that went above and beyond. We will return to The Ritz Carlton next year.

200 Boylston St Boston MA

Hotel highlights

  • Walking distance to Boston Public Garden and Boston Common
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Downtown Boston, Four Seasons Hotel Boston is within a 5-minute walk of Boston Public Garden and within 15 minutes of other popular attractions like Boston Common. This 5-star hotel has 273 rooms and welcomes guests with a restaurant, a full-service spa, and an indoor pool. Boston Opera House and Hancock Conference Center are also a short walk from this Boston hotel.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, breakfast is available for a fee.


Rooms

All 273 air-conditioned rooms feature refrigerators, minibars, and free newspapers. Guests can expect free WiFi and LCD TVs with cable channels and DVD players. Beds sport premium bedding and bathrooms offer hair dryers and bathrobes. Other standard amenities include safes, phones, and ironing boards.


Property features

At Four Seasons Hotel Boston, guests enjoy a full-service spa, an indoor pool, and a 24-hour fitness center. Valet parking is available for USD 55 per night. Staff members are on hand to provide dry cleaning/laundry services and concierge services. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Reviews from Trip Advisor

Trip Advisor aggregated rating

91.0% of guests recommend this hotel

Total of 1930 reviews