Flight out of SLC (12/19 at 11:59 p.m.) was delayed by an hour so our connection at JFK was very tight. A male flight attendant asked the other passengers to stay seated so that my daughter and I could get off the plane quickly to make our connecting flight. So grateful for his kindness. We made our flight but our checked and gate checked bags did not. We’ve since received two of the three bags and expect the third tomorrow. The reps in baggage claim have been fantastic! And Lucas at the ticket counter in BTV was so helpful and friendly. Overall the flights and staff were fantastic.