i was so upset when i missed the flight, but the staff help me to get through security to get back the flight. However i still miss the flight because the security hold me too long. i just think Pittsburgh is JFK that why i get out of flight. Luckily i have a seat on the next flight on 1h34pm at Pittsburgh. The staff at gate help me had a seat, that is so great because i don;t know to do if i was stuck at Pittsburgh airport and i don't have enough money in my pocket at that time, really scared feeling. Thanks you the old american staff is Tina who has bring me and instruct me to get help from american staff. She bring the warm feeling when i nervous and so scared. Consequently, i appreciate american airline, but if the flight have a delay landed, i hope the air waitress should tell clearly about the the location before the people get out of plane.