Search Flights From Salt Lake City Intl. (SLC) To Sky Harbor Intl. (PHX)

Arrived ahead of scheduled time was nice

nice flight.

Delta is best so far for airlines I have flown on :)

It was hard to find American Airlinea' code number on the Orbitz itinerary. Took a while to check in.

Flight attendant with short hair went above and beyond to help me with a cut that I noticed on my hand from dry skin. Very appreciative

When we checked in at the kiosk, it asked for the "record or recording" number to begin. My husband and I looked at the paper we'd printed out and brought regarding the flight, but there was nothing about a "record or recording" number. I may have that name wrong, but whatever they asked for, was NOT on the paper we'd printed out regarding our flight plans. We had to ask a lady what number we were supposed to input. We were told it was asking for the "Confirmation" number. A person at the kiosk beside us had the same problem, wondering what number she was supposed to put in. It would be a LOT better to use the same terminology at the kiosk at the airport as the terminology used on the flight information page that is given when booking the flight. It would mean a lot less confusion in checking in, and less time checking in. Something you might want to change to make things easier and quicker for your customers. Thanks!

Loved on time flights!

The boy sitting behind me kept kicking my seat, hitting his tray table up & down, then proceeded to hit the video display unit which bumped my head. I had asked nicely for him to please stop the seat kicking. After the headrest bumps, I asked again for him to stop. His parents finally intervened ( they were behind their 2 boys) & the rest of the flight was fine. The boy claimed he “didn’t do anything! I just wanted to watch a movie!” I guess I should have gotten help from a FA. Awkward start to our flight.

Very friendly staff

I will never fly with this airline ever again just due to the fact that they charge you $60 extra just to carry on a small bag learned my lesson

American has been late almost every time I have flown using them. I will not go American ever again. Now we will miss a soccer tournament game.

The flight was delayed on takeoff and after landing. We spend. An extra hour and twenty minutes in tiny seat spaces (I normally fly Delta and there is much more personal space and rarely landing delays) on the tarmac to wait to take off in the first place and to get to a gate to land and get off the tightly cramped plane.

overall it was a complete nightmare! inexcusable delay of three hours due to them scheduling a pilot who legally could not do the flight.

Pilot seemingly delayed takeoff for over an hour on purpose.

Taking one carry on and one bag cost 2 times as much as the ticket itself

Orbitz was amazing. American airlines was terrible.

American Airlines is truly disappointing and upsetting!

Paid for a service and service was not up to standards