Housekeeping was too early.
The first day, we had to evacuate because smoke. Second morning roaches was crawling from the door. Third morning was ask for No house keeping. But they decided to walk in on us anyway. My son check in for one night. That morning house keeping walk in on him and he sleeps nude. And when he ask her to leave she keep cleaning. Not a friendly staff or driver at all.
Everything was ok. We found socks behind the curtains from the previous people that stayed in the room and some trash under the vanity in the restroom. Even after our first night, the trash was still under the vanity. Besides that, everything else was good.
Just a quick stay but a delightful stay.
Air conditioning was out in the restaurant so they closed it. Our room temperature could not be changed by us. The first room wouldn’t cool down after three hours and the next room stayed at 79 but was awesome and felt like 68-70 degrees.
Clean, convenient, airpoet shuttle. We waited over an hour to be checked in. Worse checking ever. Only one very effeicient, lady, working registration desk. She also was coordinating airport shuttle, at same time. She told me they do not have help. I feel bad for staff.
Everyone was nice and curtious. The place was very clean.
Super Friendly & accommodating staff.
We found the staff friendly and very accommodating.
Room was nice but when we took down bed covers there was hair on the bed sheets. Staff had us change rooms but sadly the sheets were only slightly cleaner.
Clean, beautiful hotel with very helpful front desk staff. Loved the fireplace and the view. Starbucks inside was a nice extra.
The hotel was really trying to become more modern there were a few things that were healing from where they had painted a door one latch on something was busted and there are a couple stains on the covers but everything was clean just because there was a stain does not mean anything was dirty just because something was broken doesn't mean that it was a bad experience in this situation. It was fantastic the showers were great the beds were decent the pillows were incredible parking was easy the staff was super kind!
Convenient to the airport. Comfortable bed, clean room. I think the hotel, like many businesses around the country, is understaffed and cannot find people to employ. That being said, the hotel staff is very hard working: people working in the bar and restaurant deserve credit. Front desk employees were efficient and competent. We could have used more supplies in the room—the code-maker, for example, seemed set up for only one person.
It had availability at a decent price, with excellent airport shuttle service. I did not like the dining options in it or nearby. Dinner was confined to the lobby bar area, with a very limited menu that was not friendly to vegetarians or healthy eaters. The one staff person responsible for servicing the bar & grill was doing her very best, but wait times were long. Best to eat a meal before arriving.
Excellent location to airport; dining options nearby.
The bedding was horrible mattress squeaked and the pillows were like dollar store material. I requested a replacement and someone brought 2 pillows and left the other 4 and the 2 were no better so the hotel need to upgrade its bedding quickly. The bartender wgich was a lady with a hair style in a bobbed was NOT friendly at all, she certainly was not bartender material, not social and kind of rude.
We really enjoyed our stay its was a great location between Phoenix and scottsdale . The staff were super helpful and friendly . The room was clean . My only feedback is the refillable water station filtered was red and had not been changed the 4 days i was there and the eater tasted bad. And the breakfast was not worth spending $15 for a buffet.
the rooms were nice. the tub and sink drained slowly. nothing to eat after9. werr advised to call grub hub. staff was not friendly. never even offered clean towels or empty trash.
Within a short walk of Pueblo Grande Museum and Archaeological Park, Radisson Hotel Phoenix Airport is within 2 miles (3 km) of Papago Park. This 204-room, 3.5-star hotel has an outdoor pool along with free in-room WiFi and a free airport shuttle.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 6:00 AM to 10:00 AM.
37-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and phones are also available.
At Radisson Hotel Phoenix Airport, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 7.50 per night, or you can take advantage of the free airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a spa tub, conference space, and a business center.
Housekeeping was too early.
The first day, we had to evacuate because smoke. Second morning roaches was crawling from the door. Third morning was ask for No house keeping. But they decided to walk in on us anyway. My son check in for one night. That morning house keeping walk in on him and he sleeps nude. And when he ask her to leave she keep cleaning. Not a friendly staff or driver at all.
On behalf of our entire staff at Radisson Phoenix we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
Everything was ok. We found socks behind the curtains from the previous people that stayed in the room and some trash under the vanity in the restroom. Even after our first night, the trash was still under the vanity. Besides that, everything else was good.
Thank you for sharing your recent experience at Radisson Hotel Phoenix Airport. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We are truly sorry there was stuff from a previous guest still in room. I will be investigating and speaking with team member that cleaned room to assure a similar situation does not occur in the future. We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please contact me below.
Just a quick stay but a delightful stay.
Thank you for sharing your recent experience at Radisson Hotel Phoenix Airport. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please contact me below.
Air conditioning was out in the restaurant so they closed it. Our room temperature could not be changed by us. The first room wouldn’t cool down after three hours and the next room stayed at 79 but was awesome and felt like 68-70 degrees.
On behalf of our entire staff at Radisson Hotel Phoenix Airport we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
Clean, convenient, airpoet shuttle. We waited over an hour to be checked in. Worse checking ever. Only one very effeicient, lady, working registration desk. She also was coordinating airport shuttle, at same time. She told me they do not have help. I feel bad for staff.
On behalf of our entire staff at Radisson Hotel Phoenix Airport we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
Everyone was nice and curtious. The place was very clean.
Billie, it was our pleasure to have you here with us at the Radisson Hotel Phoenix Airport! We appreciate your kind words and hope to welcome you back again soon!
Super Friendly & accommodating staff.
Thank you for sharing your recent experience at Radisson Hotel Phoenix Airport. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please contact me below.
We found the staff friendly and very accommodating.
Thank you for sharing your recent experience at Radisson Hotel Phoenix Airport. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please contact me below.
Thank you for sharing your recent experience at Radisson Hotel Phoenix Airport. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please contact me below.