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The Clarendon Hotel & Spa, BW Signature Collection

3.5 star property

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Photo gallery for The Clarendon Hotel & Spa, BW Signature Collection

Restaurant
Terrace/patio
Front of property - evening/night
Exterior
Restaurant

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly

Explore the area

View in a map
401 W Clarendon Avenue, Phoenix, AZ, 85013
  • Place, Saint Joseph's Hospital and Medical Center
    ‪10 min walk‬
  • Place, Barrow Neurological Institute
    ‪17 min walk‬
  • Place, Encanto Park
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Pool View

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe Room, 1 King Bed, Non Smoking, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Suite, 1 King Bed, Non Smoking (Living Room)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Living Room)

Suite, 2 Queen Beds, Non Smoking (Living Room) | 1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Suite, 2 Queen Beds, Non Smoking (Living Room)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Suite, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, memory foam beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Phoenix

Located in Encanto within a short walk of Saint Joseph's Hospital and Medical Center, The Clarendon Hotel & Spa, BW Signature Collection is within a mile (2 km) of other popular sights such as VA Hospital & Medical Center. This 3.5-star hotel welcomes guests with 105 rooms and conveniences like a full-service spa, an outdoor pool, and a 24-hour gym.

What's nearby

  • Saint Joseph's Hospital and Medical Center - 10 min walk - 0.6 miles
  • Steele Indian School Park - 10 min walk - 0.6 miles
  • Barrow Neurological Institute - 17 min walk - 0.9 miles
  • Encanto Park - 3 min drive - 1.4 miles
  • Heard Museum - 4 min drive - 1.9 miles

Getting around

  • Indian School - Central Station - 10 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 16 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Salad And Go - ‬12 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Taco Bell - ‬9 min walk
  • ‪7 Leaves Cafe - ‬10 min walk

About this property

The Clarendon Hotel & Spa, BW Signature Collection

The Clarendon Hotel & Spa, BW Signature Collection features a full-service spa, an outdoor pool, and a 24-hour gym. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and securing valuables. Other amenities at this spa hotel include free WiFi in public areas, a hot tub, and a computer station.
Guests can expect free WiFi and 42-inch Smart TVs with cable channels. Memory foam beds sport down comforters and bathrooms offer hair dryers and designer toiletries. Other amenities include free local calls, safes, and ironing boards. Change of towels is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pied Piper
  • Pied Piper

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Pool cabanas (surcharge)
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (48 inch wide door)
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40.00 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Resort fee: USD 39.58 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Fitness center access
  • In-room coffee
  • Phone calls
  • Pool access
  • Hot tub access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or onsite payments
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Prepaid credit cards are not accepted for any bookings or onsite payments.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Clarendon Hotel
Clarendon Hotel Phoenix
Clarendon Phoenix
Hotel Clarendon
The Clarendon And Spa Phoenix
The Clarendon Hotel and Spa Hotel
The Clarendon Hotel and Spa Phoenix
The Clarendon Hotel Spa by GreenTree
The Clarendon Hotel and Spa Hotel Phoenix

Frequently asked questions

What is there to do around The Clarendon Hotel & Spa, BW Signature Collection?

This hotel is situated in Encanto, close to Chase Field, Mortgage Matchup Center, and Biltmore Fashion Park. You'll also find The Van Buren and Arizona Biltmore Resort - Links Course within a short drive.

How much does it cost to stay at The Clarendon Hotel & Spa, BW Signature Collection?

As of Mar 14, 2026, prices found for a 1-night stay for 2 adults at The Clarendon Hotel & Spa, BW Signature Collection on Apr 1, 2026 start from $170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at The Clarendon Hotel & Spa, BW Signature Collection?

Yes, covered self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Is there a spa available at The Clarendon Hotel & Spa, BW Signature Collection?

There is a full-service spa available for guests to enjoy and services include massages.

Does The Clarendon Hotel & Spa, BW Signature Collection have a casino at the property?

No, The Clarendon Hotel & Spa, BW Signature Collection doesn't have a casino.

Is there an indoor pool at The Clarendon Hotel & Spa, BW Signature Collection?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about The Clarendon Hotel & Spa, BW Signature Collection?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a full-service spa.

Are there hot tubs at The Clarendon Hotel & Spa, BW Signature Collection?

No, there isn't a spa tub at this hotel.

Does The Clarendon Hotel & Spa, BW Signature Collection feature a restaurant that includes a breakfast menu?

Yes, The Clarendon Hotel & Spa, BW Signature Collection serves free breakfast (local cuisine) at Pied Piper each morning.

Does The Clarendon Hotel & Spa, BW Signature Collection allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Clarendon Hotel & Spa, BW Signature Collection for a fee of USD 40.00 per pet, per night.

Are there connecting rooms at The Clarendon Hotel & Spa, BW Signature Collection?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to The Clarendon Hotel & Spa, BW Signature Collection?

The closest major airport to The Clarendon Hotel & Spa, BW Signature Collection is Phoenix Sky Harbor Intl. Airport (PHX), which is 10.7 mi away (16 minutes by car). Another top airport is Phoenix Deer Valley Airport (DVT), which is located 17.1 mi away (22-minute drive).

Can I book a room with a balcony at The Clarendon Hotel & Spa, BW Signature Collection?

No, there aren't any guestrooms with balconies at The Clarendon Hotel & Spa, BW Signature Collection.

The Clarendon Hotel & Spa, BW Signature Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 143 out of 347 reviews
Rating 8 - Good. 58 out of 347 reviews
Rating 6 - Okay. 70 out of 347 reviews
Rating 4 - Poor. 34 out of 347 reviews
Rating 2 - Terrible. 42 out of 347 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Melanie

parking kinda weird, no smoking allowed even though they offer the option, staff is really nice though
Stayed 1 night in Dec 2025

10/10 Excellent

Todd

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are sound proof so you can be loud all night long and no one will bother you
Stayed 1 night in Nov 2025

10/10 Excellent

Zia

Stayed 1 night in Dec 2025

6/10 Okay

William

Liked: Cleanliness, staff & service, room comfort
Basic room but don’t expect 4 stars. Comfortable but poor water pressure, light in bathroom flickered. Free breakfast not great, elevator needs work. No security as anyone can get to any room. Pool was nice.
Stayed 4 nights in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
yes
Stayed 1 night in Dec 2025

10/10 Excellent

Siddharth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was wonderful. Had a great stay and breakfast was wonderful. The pool was heated so kids really enjoyed it. Would stay back again next time.
Stayed 1 night in Dec 2025

10/10 Excellent

Jeanie

Stayed 1 night in Nov 2025

8/10 Good

Kandie

Liked: Cleanliness, staff & service, amenities
It was a pleasant stay. it gives more of a renovated motel feel which wasn't bad, but not really my thing. clean, staff was nice my favorite part was the resturant and the fact that the food is free.
Stayed 1 night in Nov 2025

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Marlena, Phoenix

Stayed 1 night in Nov 2025

10/10 Excellent

Neicy

Stayed 1 night in Nov 2025

10/10 Excellent

Wendy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
As a frequent female business traveler, it was nice to stay in a hotel that I feel safe and comfortable, yet feels contemporary. Exercise room was nice. The staff was great! Thank you, I will be back - glad to have found this hotel, hopefully I will have time for a massage during my next visit.
Stayed 1 night in Nov 2025

2/10 Terrible

Christian

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was a bit assertive and unhelpful an a bit snappy not only towards me but guest I had come visit while I was in the city Bit by a couple weird bugs in the room on my foot But the worst was probably the wet dirty icky feeling the hotel gave off a motel vibe an with a non stop buzzing sound in the room 217
Stayed 1 night in Nov 2025

4/10 Poor

maliea

Disliked: Cleanliness, amenities, property conditions & facilities
The room was outdated, AC unit was old, the blinds were not secure and fell when we tried to open them. The restaurant only served pizza. The pool area looks nothing like the pictures, and the staff was very friendly or helpful.
Stayed 1 night in Nov 2025

2/10 Terrible

David, Tucson

Disliked: Cleanliness, staff & service, property conditions & facilities
AC was Constantly on. We were freezing and ending up getting sick!
Stayed 2 nights in Nov 2025

4/10 Poor

Ashlee, Springfield

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very ran down hotel that was cheaply remodeled, room was terrible, 1 mirror only in the bathroom with poor lighting, felt like what I would envision a bougie jail cell might look like. The staff was nice & helpful when i cancelled the rest of my stay, refund was processed quickly, which I appreciated.
Stayed 4 nights in Nov 2025

8/10 Good

Sean

Traveled with group
Liked: Staff & service
Usually the Clarendon is amazing. This time was a little different. Room 325 needs the bathtub scrubbed out or replaced. The bottom of the tub has black residue embedded in the tub. Also the blinds do not shut. At all. Which was a little annoying for privacy reasons, but more so when trying to sleep in while the sun shines right through.
Stayed 1 night in Nov 2025

4/10 Poor

Kaitlin

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
My wife and I stayed here for a couple days and the best way to describe what we got for a room was “it’s just a room” it has a bed, three lamps, a steamer that was filthy, and a bathroom. Our toilet was broken and wasn’t even attached to the ground all the way so when we sat down on it it tilted to the side and slammed back down when we got up and it was plastered together. The three lamps in the room are the only forms of light you get, there’s no actual light to turn on so it was dark the entire time we were there. It did its job for the small trip we made but I wouldn’t stay here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Savannah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, spacious, staff was very friendly
Stayed 1 night in Nov 2025

6/10 Okay

Krista

Traveled with family
Disliked: Property conditions & facilities
The facility was under new management so it was going through phases of improving the facility. We had a complaint of a room which they were able to switch us to another room.
Stayed 3 nights in Nov 2025

10/10 Excellent

Christian

Stayed 1 night in Sep 2025

4/10 Poor

Dale

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not very clean. Run down. Homeless people in parking lot. Bar, restaurant, spa shut down but they are advertising as open on website. They tell you of closures at check in. They also charge $40 in EXTRA fees at checkin that they said aren't included when you reserve from a 3rd party. NOT a $200/night property at all!
Stayed 1 night in Nov 2025

10/10 Excellent

Jeanie

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean rooms and close to downtown.
Stayed 1 night in Nov 2025

10/10 Excellent

Olivia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and amazing room, honestly the best I’ve had in awhile highly recommend!!
Stayed 1 night in Nov 2025

10/10 Excellent

Juan carlos

Liked: Cleanliness, staff & service, amenities
Super nice
Stayed 1 night in Nov 2025

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