Skip to main content
Beginning of main content

Recent guest reviews

The room smelled very musty and dirty there was a dirty smell to it like dirty laundry, I had to go and buy Febreeze but the smell would still linger and the room had a lot of damaged furniture.

My expectation was that the property would be well kept. Someone tried to make it appear up to date but failed with everything. The carpets were stained, walls chipped, a hole in the one picture, the air conditioner couldn’t be controlled and the bath faucet was unsecured and provided very little water. The bill has yet to be settled.

No daily housekeeping. Would have liked my sheets / towels changed daily, and garbage removed without having to specially request it.

This hotel pulled up as a 4 Star hotel and that is very misleading. The place is a low 3 at most, more like a Motel.

1. 10$/day parking fee. It should be free for your paying guests. 2. A hidden fee(distination charge). That's dispicable. 3. Pool area needs renovations. 4. The property has lighting issues out front, in common areas and in the rooms. 5. The electrical outlets and cables are a problem inside the rooms. 6. The AC inside the room is capped out to minimum of 67 degrees. On the good side...the bed was comfortable, the location was good and they are THC friendly.

the room was dirty, refrigerator had dirt and specs of hair inside, the bathroom had hair and dirt inside of the bath tub. The nightstand and tables were very dusty and the bed had strands of hair underneath the pillow and under the sheets. I am in Phoenix for 3 weeks and was considering To stay at the Clarendon for the full duration but decided not to due to the uncleanliness of the room.

The remote for the tv barely worked, only a couple of buttons worked and you literally had to stand right in front of the tv. Front desk came up to help and said, it’s not going to work from the bed. The only good thing about the place is the restaurant.

Staff was great and super helpful. Great experience!

Loved that there weren’t many families/kids running around! The bar set up was pretty sweet too.

Nice place, friendly staff

This hotel is not what the pictures look like , the pool is small and dirty and the hotel rooms look more like motel, stuff was very unorganized and rude , charged me multiple times. The food and drinks were the worse and the fridge in the hotel room was broken. Also no microwave. The room was dirty and it was the worst hotels I’ve ever stayed in. We meet people there who were shocked to see the same thing we all thought we booked for.

Hotel staff was amazing, shoutout to all the reception people. However the hotel was over 90 degrees at all times, the AC in the room did not work and we were unable to change the reservation. Hotel is far from everything. Hotel feels like a cheap motel with a swampy pool in the middle.

Room was really clean and spacious.

Its modern design hotel with a party pool area in the center

The restraunt was nice good drinks at the bar

Staff pleasant. The bar was convenient and great bartenders

I liked the cabanas and onsite restaurant, which played music and gave the place a fun atmosphere. The staff was very friendly and accommodating. The on the go breakfast is the best ive seen yet. The drinks and snacks are a unique touch. I didnt like that the pool is so accessible to non guests.

W Clarendon Avenue Phoenix AZ

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Midtown, The Clarendon Hotel and Spa is within 2 miles (3 km) of popular attractions such as Barrow Neurological Institute and Heard Museum. This 105-room, 4-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 7:00 AM to 10:00 AM. This hotel serves as home to a bar, along with a restaurant that specializes in Mexican cuisine.


Rooms

All 105 soundproofed accommodations feature a separate bedroom. Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and memory foam beds with down comforters ensure a restful night. Refrigerators, free bottled water, and safes are other standard amenities. Change of towels is available on request.


Property features

At The Clarendon Hotel and Spa, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 10.00 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and concierge services. Other amenities at this spa hotel include a spa tub, a 24-hour business center, and coffee/tea in a common area.

Room options

King Suite

1 King Bed | Sleeps 2

2 Queen Suite

2 Queen Beds | Sleeps 4

King Junior Suite View Poolside

1 King Bed | Sleeps 2

King Junior Suite w/roll in shower

1 King Bed | Sleeps 2

Guest reviews for The Clarendon Hotel and Spa

Everyone (45) Couples (15) Family (14)
2
Partner Couples

The room smelled very musty and dirty there was a dirty smell to it like dirty laundry, I had to go and buy Febreeze but the smell would still linger and the room had a lot of damaged furniture.

By on Nov 21, 2021

Review comment responded on Nov 23, 2021

Thank you for your review, please email the Front Desk your information so they can look into a refund for you.

3
Everyone

My expectation was that the property would be well kept. Someone tried to make it appear up to date but failed with everything. The carpets were stained, walls chipped, a hole in the one picture, the air conditioner couldn’t be controlled and the bath faucet was unsecured and provided very little water. The bill has yet to be settled.

By on Nov 16, 2021

Review comment responded on Nov 23, 2021

Thank you for your review, please email the Front Desk your information so they can look into a refund for you.

4
Partner Couples

No daily housekeeping. Would have liked my sheets / towels changed daily, and garbage removed without having to specially request it.

By on Nov 2, 2021

Review comment responded on Nov 3, 2021

We do not offer stayover service anymore due to Covid 19, we appreciate your feedback and patience!

3
Partner Couples

This hotel pulled up as a 4 Star hotel and that is very misleading. The place is a low 3 at most, more like a Motel.

By on Oct 26, 2021

Review comment responded on Nov 1, 2021

Thank you for your feedback, we are currently working on renovations.

2
Partner Couples

1. 10$/day parking fee. It should be free for your paying guests. 2. A hidden fee(distination charge). That's dispicable. 3. Pool area needs renovations. 4. The property has lighting issues out front, in common areas and in the rooms. 5. The electrical outlets and cables are a problem inside the rooms. 6. The AC inside the room is capped out to minimum of 67 degrees. On the good side...the bed was comfortable, the location was good and they are THC friendly.

By on Sep 29, 2021

Review comment responded on Sep 30, 2021

Thank you for your feedback, we do have free street parking based on availability directly in front of our building. As for our fees, we list them on all of our 3rd party websites before booking, as well as on the registration card that you sign at check in. We are currently making make changes and improvement and we'd love to have you back with us again in the future.

3
Business Business

the room was dirty, refrigerator had dirt and specs of hair inside, the bathroom had hair and dirt inside of the bath tub. The nightstand and tables were very dusty and the bed had strands of hair underneath the pillow and under the sheets. I am in Phoenix for 3 weeks and was considering To stay at the Clarendon for the full duration but decided not to due to the uncleanliness of the room.

By on Sep 16, 2021

Review comment responded on Sep 17, 2021

Keona, thank you for your feedback. Please respond and let us know what room you we're in so we can look into this and look into a refund, thank you!

3
Everyone

By on Aug 24, 2021

2
Partner Couples

The remote for the tv barely worked, only a couple of buttons worked and you literally had to stand right in front of the tv. Front desk came up to help and said, it’s not going to work from the bed. The only good thing about the place is the restaurant.

By on Aug 15, 2021

Review comment responded on Aug 17, 2021

Thank you for your review, did you ask our staff member about a room move?

5
Family

Staff was great and super helpful. Great experience!

By on Aug 13, 2021

Review comment responded on Aug 13, 2021

Thank you for your review!

5
Friends

Loved that there weren’t many families/kids running around! The bar set up was pretty sweet too.

By on Jul 29, 2021

Review comment responded on Aug 2, 2021

Thank you for your review!!

url importing http://www.orbitz.com/Phoenix-Hotels-The-Clarendon-Hotel-and-Spa.h2986-p2.Hotel-Reviews
There was an error importing /Phoenix-Hotels-The-Clarendon-Hotel-and-Spa.h2986-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Phoenix-Hotels-The-Clarendon-Hotel-and-Spa.h2986-p2.Hotel-Reviews

Frequently asked questions