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Recent guest reviews

Beautiful well maintained property. Pool and lazy river are top notch!

The facility is neat, clean & beautiful. The staff friendly & courteous. However, the facility turned the water supply off from 11:00pm to 5:00am two nights, it was of great inconvenience for us as we had to leave at 4:00 am.

Gorgeous property and loved the pools. Only thing that would of made it better was if I could take my pups to the outdoor restaurants

Great dining and pool options for relaxation

Bars and poolside service were understaffed. Everything else was great.

Food was wonderful! Heated pools excellent! Very clean property.

I liked the lazy river the most. Didn't use any other amenities like other pools. The stone grille breakfast buffet was excellent

Beautiful resort, comfortable beds, large TV screen and good wifi. Quality food is served in the restaurants.

The spa pool and gym were nice. Got overcharged at the Stone Grill bar for wine.

Great stay! Really enjoyed all that was offered and the credit to the resort. We rode bikes, ate, drank, and relaxed.

They need more wait staff handling the pool on Saturday.

Great hotel. Really nice property. I would definitely go back again

Very good experience was there just one night so not a lot of experience.

Beautiful resort but a little dated. It could stand a refresh in the spa. Spa services were excellent and the staff was so friendly. I wish the breakfast was included in the package. The breakfast buffet was excellent but pricey.

Wish there were two sinks in separate locations so we could get ready at the same time.

E Marriott Dr Phoenix AZ

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Spa
  • Golf course

Located in Desert Ridge within a short walk of Desert Ridge Marketplace, JW Marriott Phoenix Desert Ridge Resort & Spa is within 2 miles (3 km) of Musical Instrument Museum. This 950-room, 4.5-star resort has 5 outdoor pools along with a golf course and a full-service spa.


Dining

Have a drink at the cocktail bar or enjoy dining at one of 6 onsite restaurants like Stonegrill, which specializes in American cuisine and serves breakfast, lunch, and dinner. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10 AM.


Rooms

Guests can expect to find WiFi and 63-inch Smart TVs with satellite channels and Netflix. Pillowtop beds grant a restful night's sleep, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Balconies or patios, refrigerators, and microwaves are also available.


Property features

JW Marriott Phoenix Desert Ridge Resort & Spa features a golf course, a full-service spa, and 5 outdoor pools. Valet parking is available for USD 37.00 per day. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury resort include a free water park, a lazy river, and a children's pool.

Room options

Room, 1 King Bed, Garden View

1 King Bed | Sleeps 3

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 2 Queen Beds, Balcony, Pool View

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking, Resort View

1 King Bed | Sleeps 3

Guest reviews for JW Marriott Phoenix Desert Ridge Resort & Spa

Everyone (12) Couples (13) Business (8) Family (14) Friends (3) Other (2)
5
Partner Couples

Beautiful well maintained property. Pool and lazy river are top notch!

By on Apr 17, 2022

Review comment responded on Apr 18, 2022

Dear Hilary, thank you for sharing about your stay at JW Marriott Phoenix Desert Ridge Resort & Spa. We appreciate the flattering remarks, and we are glad you enjoyed our inspired surroundings and premium amenities. We look forward to seeing you again on your next visit to our beautiful city. Best Regards, Brianna Duerr, Guest Experience Specialist

3
Family Friends

The facility is neat, clean & beautiful. The staff friendly & courteous. However, the facility turned the water supply off from 11:00pm to 5:00am two nights, it was of great inconvenience for us as we had to leave at 4:00 am.

By on Dec 16, 2021

Review comment responded on Dec 17, 2021

Dear Mathew, thank you for taking the time to write a review. We are glad you had an overall pleasant stay and that you were pleased with our devoted associates and inspired surroundings. However, we apologize for the unexpected inconvenience you experienced. Everything we do is aimed at giving each guest an enriching visit, so we are disappointed to know this was not your experience. We value your feedback and hope to see you again. Best Regards, Brianna Duerr, Guest Experience Specialist

4
Family Family with small children

Gorgeous property and loved the pools. Only thing that would of made it better was if I could take my pups to the outdoor restaurants

By on Jun 11, 2021

Review comment responded on Jun 11, 2021

Dear Valued Guest, Thank you for the warm compliments. It is always wonderful to hear from our guests, and we are delighted you enjoyed your stay. We hope you were able to take advantage of our five sparkling pools, lazy river, and waterslide as well as Revive Spa and our two championship golf courses. It was our pleasure serving you at JW Marriott Phoenix Desert Ridge Resort & Spa, and we hope to see you again soon. Best Regards, Dominic Priola Guest Experience Specialist

5
Partner Couples

Great dining and pool options for relaxation

By on Apr 23, 2021

Review comment responded on Apr 23, 2021

Dear Valued Guest, It was a pleasure to welcome you to JW Marriott Phoenix Desert Ridge Resort & Spa. Our attentive and knowledgeable staff work hard to ensure our guest's expectations are exceeded throughout their stay. Thank you for choosing us for your visit to our beautiful city, and we hope to see you again soon. Best Regards, Dominic Priola Guest Experience Specialist

4
Family

Bars and poolside service were understaffed. Everything else was great.

By on Mar 23, 2021

Review comment responded on Mar 24, 2021

Dear Guest, thank you for being our guest at JW Marriott Phoenix Desert Ridge Resort & Spa and for taking the time to share your comments. We are pleased you were had an overall great stay, but we regret not meeting some of your expectations. We appreciate your feedback and hope to have another opportunity to show you our commitment to providing elevated, quality experiences. Best Regards, Dominic Priola, Guest Experience Specialist

5
Everyone

Food was wonderful! Heated pools excellent! Very clean property.

By on Mar 21, 2021

Review comment responded on Mar 21, 2021

Dear Guest, thank you for the warm compliments. It is always wonderful to hear from our guests, and we are delighted you enjoyed our pool and had a good dining experience. It was our pleasure serving you at JW Marriott Phoenix Desert Ridge Resort & Spa, and we hope to see you again soon. Best Regards, Dominic Priola, Guest Experience Specialist

5
Everyone

By on Feb 27, 2021

Review comment responded on Mar 10, 2021

Dear Guest, thank you for the generous rating of our hotel, JW Marriott Phoenix Desert Ridge Resort & Spa. We are delighted you enjoyed everything we have to offer. It was a pleasure welcoming you to our luxury resort, and we hope you will come back to see us soon. Best Regards, Dominic Priola, Guest Experience Specialist

5
Everyone

By on Jan 18, 2021

Review comment responded on Jan 30, 2021

Dear Jamie, thank you for the perfect rating. We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at JW Marriott Phoenix Desert Ridge Resort & Spa, and we look forward to welcoming you back soon. Best Regards, Dominic Priola, Guest Experience Specialist

4
Everyone

By on Jul 16, 2019

5
Everyone

By on Jul 15, 2019

JW Marriott Phoenix Desert Ridge Resort & Spa

5350 E Marriott Dr, Phoenix, AZ 85054
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