JW Marriott Phoenix Desert Ridge Resort & Spa

5.0 star property
Luxury resort with 6 restaurants and 5 outdoor pools

Choose dates to view prices

Photo gallery for JW Marriott Phoenix Desert Ridge Resort & Spa

5 outdoor pools, open 7:00 AM to 10:00 PM, cabanas (surcharge)
6 restaurants, breakfast, lunch, dinner served; American cuisine
Property amenity
Lobby
Couples treatment rooms, sauna, hot tub, body treatments, hydrotherapy

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub

Explore the area

View in a map
5350 E Marriott Dr, Phoenix, AZ, 85054
  • Place, Desert Ridge Marketplace
    ‪5 min walk‬
  • Place, Musical Instrument Museum
    ‪2 min drive‬
  • Place, Mayo Clinic Hospital
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪33 min drive‬

Room options

Suite, 1 Bedroom, Non Smoking, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 896 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 1 King Bed, Non Smoking, Mountain View

  • 448 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Resort View

8.0 out of 10
Very good
(9 reviews)
  • 448 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 896 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Queen Beds, Non Smoking, Mountain View

8.0 out of 10
Very good
(1 review)
  • 448 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Pool View (Balcony)

9.4 out of 10
Exceptional
(6 reviews)
  • 448 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 448 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(17 reviews)
  • 448 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Resort View

9.4 out of 10
Exceptional
(9 reviews)
  • 448 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Resort View (Patio)

10.0 out of 10
Exceptional
(1 review)
  • 448 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Resort View (Patio)

10.0 out of 10
Exceptional
(1 review)
  • 448 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Mountain View

  • 448 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Mountain View

  • 448 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 448 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 448 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(2 reviews)
  • 448 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 448 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Resort View (Hearing Accessible)

  • 448 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Resort View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 448 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Resort View (Mobility/Hearing Access, Roll-In Shwr)

  • 448 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Resort View (Mobility/Hearing Accessible, Tub)

  • 448 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Resort View (Mobility/Hearing Accessible, Tub)

  • 448 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking (Corner)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking, Pool View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • 448 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Phoenix

Located in Desert Ridge, JW Marriott Phoenix Desert Ridge Resort & Spa is adjacent to Wildfire Golf Club and within a 5-minute walk of Desert Ridge Marketplace. This 950-room, 5-star resort has 5 outdoor pools along with a golf course and a full-service spa.

What's nearby

  • Desert Ridge Marketplace - 5 min walk - 0.3 miles
  • Musical Instrument Museum - 2 min drive - 1.4 miles
  • Mayo Clinic Hospital - 3 min drive - 1.9 miles
  • Reach 11 Sports Complex - 6 min drive - 3.3 miles
  • Kierland Commons - 8 min drive - 6.6 miles

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 27 min drive

Restaurants

  • ‪AMC DINE-IN Desert Ridge 18 - ‬9 min walk
  • ‪Yard House - ‬9 min walk
  • ‪Dave & Buster's - ‬11 min walk
  • ‪Tia Carmen - ‬5 min walk
  • ‪Sizzle Korean Barbecue - ‬10 min walk

About this property

JW Marriott Phoenix Desert Ridge Resort & Spa

Luxury resort with 6 restaurants and 5 outdoor pools
JW Marriott Phoenix Desert Ridge Resort & Spa features a golf course, a full-service spa, and 5 outdoor pools. Valet parking is available for USD 42.00 per day. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury resort include a lazy river, a children's pool, and a 24-hour gym.
Guests can expect to find WiFi and 63-inch Smart TVs with satellite channels and Netflix. Pillowtop beds grant a restful night's sleep, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Balconies or patios, refrigerators, and microwaves are also available. Housekeeping is available on request.
Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 8 outdoor tennis courts. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, a waterslide, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 40 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 27 per day; includes in/out privileges)
  • Valet parking on site (USD 42 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 36 per person
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Kembara
  • MERITAGE -an urban tavern
  • Revive Spa Bistro
  • Tia Carmen
  • Twenty6

Things to do

  • 24-hour gym
  • 36-hole golf course
  • 5 outdoor pools
  • 8 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Hot tub
  • Lazy river
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 241,101 square feet of conference space
  • 29 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 40 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 63-inch smart TV with premium satellite channels
  • Netflix
  • Pay movies
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150.00 per accommodation, per stay, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 150.00 per stay
  • Dogs only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 61.91 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Phone calls
  • Sporting facilities or equipment

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 36 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 27.00 per day (in/out privileges)
  • Valet parking fee: USD 42.00 per day (in/out privileges)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation, per stay plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Desert Ridge Marriott
Desert Ridge Resort
JW Desert Ridge
JW Desert Ridge Marriott
JW Marriott Desert Ridge
JW Marriott Desert Ridge Phoenix
JW Marriott Desert Ridge Resort
JW Marriott Desert Ridge Resort Phoenix
JW Marriott Ridge Resort
Marriott JW Desert Ridge
Jw Marriott Desert Ridge Resort & Spa Phoenix Hotel Phoenix
Jw Marriott Desert Ridge Resort And Spa Phoenix
Jw Marriott Phoenix
Marriott Phoenix
JW Marriott Phoenix Desert Ridge Resort
JW Marriott Phoenix Desert Ridge
JW Marriott Desert Ridge Resort Spa
JW Marriott Phoenix Desert Ridge Resort Spa
JW riott Phoenix sert Ridge
JW Marriott Phoenix Desert Ridge Resort Spa
JW Marriott Phoenix Desert Ridge Resort & Spa Resort
JW Marriott Phoenix Desert Ridge Resort & Spa Phoenix
JW Marriott Phoenix Desert Ridge Resort & Spa Resort Phoenix

Frequently asked questions

Is a free cancellation option available at JW Marriott Phoenix Desert Ridge Resort & Spa?

JW Marriott Phoenix Desert Ridge Resort & Spa offers free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at JW Marriott Phoenix Desert Ridge Resort & Spa?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at JW Marriott Phoenix Desert Ridge Resort & Spa on Oct 31, 2025 start from $383.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near JW Marriott Phoenix Desert Ridge Resort & Spa?

This resort is situated in Desert Ridge within a 10-minute walk of Desert Ridge Marketplace and Wildfire Golf Club. You'll also find Musical Instrument Museum and Reach 11 Sports Complex within a short drive.

Is parking available on site at JW Marriott Phoenix Desert Ridge Resort & Spa?

Yes, valet parking is offered for USD 42.00 per day with in/out privileges. Accessible parking is also available for guests.

Is a spa located at JW Marriott Phoenix Desert Ridge Resort & Spa?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, hydrotherapy, and aromatherapy.

Does JW Marriott Phoenix Desert Ridge Resort & Spa have a casino?

No, JW Marriott Phoenix Desert Ridge Resort & Spa doesn't have a casino.

Is there an indoor pool at JW Marriott Phoenix Desert Ridge Resort & Spa?

No, this resort doesn't have an indoor pool; however, there are 5 outdoor pools and a hot tub. Guests have pool access between 7:00 AM and 10:00 PM.

Is JW Marriott Phoenix Desert Ridge Resort & Spa good for couples?

There are plenty of amenities for couples at this resort, including 5 outdoor pools, a poolside bar, and 6 restaurants.

Does JW Marriott Phoenix Desert Ridge Resort & Spa have a hot tub?

Yes, this resort has a spa tub.

Does JW Marriott Phoenix Desert Ridge Resort & Spa feature a restaurant that includes a breakfast menu?

Yes, JW Marriott Phoenix Desert Ridge Resort & Spa has 6 restaurants, and serves buffet breakfast each morning for a surcharge.

Will JW Marriott Phoenix Desert Ridge Resort & Spa allow pets to stay for free?

Although they can't stay for free, dogs are welcome at JW Marriott Phoenix Desert Ridge Resort & Spa for a fee of USD 150.00 per accommodation, per stay. A deposit of USD 150.00 per stay is collected.

Are there connecting rooms at JW Marriott Phoenix Desert Ridge Resort & Spa?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

How close is the airport from JW Marriott Phoenix Desert Ridge Resort & Spa?

The closest major airport to JW Marriott Phoenix Desert Ridge Resort & Spa is Phoenix Deer Valley Airport (DVT), which is 7.1 mi away (14 minutes by car). Another top airport is Phoenix Sky Harbor Intl. Airport (PHX), which is located 22.2 mi away (27-minute drive).

Are there rooms with balconies that I can book at JW Marriott Phoenix Desert Ridge Resort & Spa?

Yes, every guestroom at JW Marriott Phoenix Desert Ridge Resort & Spa comes with a balcony with some featuring lagoon or garden views.

Does JW Marriott Phoenix Desert Ridge Resort & Spa have a wedding venue on site?

Take advantage of the wedding venue at JW Marriott Phoenix Desert Ridge Resort & Spa if you plan to say "I do" during your trip.

JW Marriott Phoenix Desert Ridge Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 711 out of 1003 reviews
Rating 8 - Good. 179 out of 1003 reviews
Rating 6 - Okay. 69 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

julie

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We checked into this hotel at the end of our trip to use the waterslides. The property itself is huge and doesn’t feel luxury in any way. The pool was grossly full, and I wouldn’t even allow my daughter in the lazy river due to the film and amount of people in it. The entire pool area was over crowded and there was trash and empty drinks everywhere. This is not at all what we were expecting. It felt like a really cheap all Inclusive hotel in Mexico, but the food and drinks were overpriced, low quality and more expensive than the Four Seasons in Scottsdale that offered beautiful grounds and exceptional service. Would not recommend!
Stayed 1 night in Aug 2025

8/10 Good

Lucas

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
We had an okay stay. Nothing great nothing terrible.
Stayed 7 nights in Aug 2025

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! The staff was wonderful! The room was a decent size, clean and the bed was very comfortable! We LOVED the lazy river and slides. We would definitely come back! Just get to the pool early to get a lounge chair!
Stayed 5 nights in Jul 2025

8/10 Good

Pamela June

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very pretty property. I would like to suggest you don’t have people buy day passes for the pool. We pay a lot of money to stay at the resort. The menu by the pool is very costly with service fee/20%tip auto included. 2 lunch meals and 1 drink we split was $60. Rooms are nice size and pools pretty.
Stayed 4 nights in Jul 2025

10/10 Excellent

Abel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Notorious

Liked: Cleanliness, amenities, property conditions & facilities
Cleaniness and everything was perfect highly recommend
Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Amenities
We had a great time! Friendly staff, fun activities for kids and a beautiful place.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carrie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Awesome resort
Stayed 4 nights in Mar 2025

10/10 Excellent

Alejandro

Stayed 4 nights in Jun 2025

8/10 Good

Taylor

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two down falls about the property was that the hallway to the room was really warm all of the time and the water in the shower took a (long) while to heat up. The water park and sitting areas were immaculate. Tia restaurant was a great experience and wonderful food.
Stayed 2 nights in Jun 2025

8/10 Good

Renalyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Jun 2025

10/10 Excellent

Anastasia, Kirkland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks, great stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Joshua

Stayed 1 night in Jun 2025

10/10 Excellent

Svetlana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing resort, excellent food Love everything about it
Stayed 5 nights in Jun 2025

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Resort!

Wonderful resort! Very helpful staff, pool area is exceptional. My only suggestion is to have more food options that are family friendly. The high end bars and ethic restaurants don’t work well for families.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Shannon

Stayed 1 night in Jun 2025

10/10 Excellent

Aliyah

Stayed 2 nights in Jun 2025

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jun 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating, especially when it came to dining both during dinner time and breakfast the next day when we have large parties.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience. Can’t wait to return.
Stayed 2 nights in Jun 2025

8/10 Good

Monica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property is beautiful but the service is lacking. The hotel is gorgeous and the rooms are perfect. We had some great service in certain areas but in others like renting a cabana and pending top $$ they were very lacking in responsiveness.
Stayed 1 night in Jun 2025

10/10 Excellent

Russell

Stayed 2 nights in Jun 2025