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Recent guest reviews

We had a “sweet” that was not sweet at all. Very poor lighting. You could see daylight coming in under the door. Couch was stained and filthy. One bathroom sink the hot and cold were switched. The bathroom light would come on in the middle of the night. Toilet paper holder was broken. Bathroom door didn’t close right. Towels were very small. Beds only had a sheet and blanket on them. Was told it was a double queen. But sure seemed like double doubles. Also had a lot of shady characters hanging out in the parking lot. But other than that it was fine.

ROOM SMELLED BAD. LOOKS LIKE SOMEONE TRYED TO BREAK IN THE WINDOW. BEDS ARE NOT GOOD. ALL HOURS OF THE NIGHT PEOPLE TALKING AND YELLING AND RUNNING UP AND DOWN STAIRS. THE OFFICE IS NOT OPEN AT NIGHT.

This isn't a nice hotel. We booked 2 nights and canceled our 2nd night. Just bare bones, no breakfast , they have coffee and a danish. Just skip it. We were desperate

The property needs to be updated. Very old rooms in bad condition. Too expensive for what we got.

Staff is very rude and the breakfast wasn't anything to be happy about.

We booked a nonsmoking room, but the first room they gave us smelled like cigarettes. They gave us a new room at no hassle. second room, the bedroom decor was updated and nice, however the bathroom area was clean but still needs work; kinda old and showing wear and tear. Pretty quiet hotel for passersby.

This hotel is horrible for the price. Went during dodgers spring training and the charge 135 per night but, should be more like 69 for the condition of the place and rude staff

Comfortable room. Nice comfortable stay. Strong internet.

W. Latham St. Phoenix AZ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • Business center

Located in Estrella, Travelers Inn is 2.3 mi (3.7 km) from Maryvale Baseball Park and within a 10-minute drive of Roosevelt Row. This 128-room motel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Rooms

Travelers Inn's 128 rooms provide microwaves, refrigerators, and free local calls. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Desks and free toiletries are also standard.


Property features

Travelers Inn offers an outdoor pool, a spa tub, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Room options

Double Queen Bed Nonsmoking

2 Queen Beds | Sleeps 4

Double Queen Bed with Living Room Nonsmoking

2 Queen Beds | 1 Double Sofa Bed | Sleeps 6

Single King Bed Nonsmoking

1 King Bed | Sleeps 2

Guest reviews for Travelers Inn

Everyone (8) Couples (2) Family (3)
1
Family

We had a “sweet” that was not sweet at all. Very poor lighting. You could see daylight coming in under the door. Couch was stained and filthy. One bathroom sink the hot and cold were switched. The bathroom light would come on in the middle of the night. Toilet paper holder was broken. Bathroom door didn’t close right. Towels were very small. Beds only had a sheet and blanket on them. Was told it was a double queen. But sure seemed like double doubles. Also had a lot of shady characters hanging out in the parking lot. But other than that it was fine.

By on Feb 25, 2021

Review comment responded on Feb 27, 2021

Dear Valued Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

1
Family

ROOM SMELLED BAD. LOOKS LIKE SOMEONE TRYED TO BREAK IN THE WINDOW. BEDS ARE NOT GOOD. ALL HOURS OF THE NIGHT PEOPLE TALKING AND YELLING AND RUNNING UP AND DOWN STAIRS. THE OFFICE IS NOT OPEN AT NIGHT.

By on Mar 14, 2020

Review comment responded on Mar 15, 2020

Thank you for taking the time to share your feedback. I'm very sorry to hear about the problems you had during your stay, which are not at all up to our standard. Please know that I will be addressing these problems with our staff and taking the necessary actions to improve our services. I apologize again for your disappointment, and hope you'll give us another chance the next time you're in the area.

4
Everyone

By on Mar 9, 2020

Review comment responded on Mar 10, 2020

Thank you for the 4/5 rating.

5
Everyone

By on Mar 7, 2020

Review comment responded on Mar 10, 2020

Thank you for the 5/5 rating!

2
Everyone

This isn't a nice hotel. We booked 2 nights and canceled our 2nd night. Just bare bones, no breakfast , they have coffee and a danish. Just skip it. We were desperate

By on Nov 16, 2019

Review comment responded on Nov 18, 2019

Hi Anonymous. I'm sorry to hear that we did not provide you with the exceptional experience we strive for every day. Please know that I will be looking into these issues and taking the necessary actions to improve our services. I apologize again for your disappointment, and hope you'll give us another chance the next time you're in the area.

2
Everyone

By on Oct 5, 2019

5
Everyone

By on Aug 11, 2019

5
Everyone

By on Apr 24, 2019

2
Family with small children Family

The property needs to be updated. Very old rooms in bad condition. Too expensive for what we got.

By on Apr 6, 2019

2
Partner Couples

Staff is very rude and the breakfast wasn't anything to be happy about.

By on Feb 19, 2019

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