Hotel San Carlos - Downtown Convention Center

3.0 star property

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Photo gallery for Hotel San Carlos - Downtown Convention Center

Lobby
Front of property
Interior
Lobby
Room, 2 Double Beds, City View | Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
202 N Central Ave, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪3 min walk‬
  • Place, Mortgage Matchup Center
    ‪7 min walk‬
  • Place, Chase Field
    ‪8 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

Room, 2 Double Beds, City View

7.8 out of 10
Good
(24 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

7.8 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, City View

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Phoenix

Located in Downtown Phoenix, Hotel San Carlos - Downtown Convention Center is within a 5-minute walk of Phoenix Convention Center and within 15 minutes of other popular attractions like Mortgage Matchup Center. This 129-room, 3-star hotel has a 24-hour gym along with free in-room WiFi and a 24-hour business center.

What's nearby

  • Arizona State University - Downtown Phoenix - 2 min walk - 0.1 miles
  • Herberger Theater Center - 2 min walk - 0.1 miles
  • Phoenix Convention Center - 3 min walk - 0.2 miles
  • Mortgage Matchup Center - 7 min walk - 0.4 miles
  • Chase Field - 8 min walk - 0.5 miles

Getting around

  • Van Buren - Central Ave Station - 2 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 12 min drive

Restaurants

  • ‪Barrel & Bushel - ‬4 min walk
  • ‪Dog Haus Biergarten - ‬3 min walk
  • ‪Cornish Pasty Co - ‬1 min walk
  • ‪Jacy & Dakota's - ‬4 min walk
  • ‪Westin Executive Club - ‬3 min walk

About this property

Hotel San Carlos - Downtown Convention Center

Hotel San Carlos - Downtown Convention Center features a 24-hour gym, free WiFi in public areas, and conference space. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Other amenities at this historic hotel include a 24-hour business center, a terrace, and a vending machine.
LED TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Coffee makers, ceiling fans, and phones are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

Awards and affiliations

The property is a member of Historic Hotels of America.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 9 2023 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Frequently asked questions

Are free cancellation options available at Hotel San Carlos - Downtown Convention Center?

Hotel San Carlos - Downtown Convention Center offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel San Carlos - Downtown Convention Center?

As of Mar 2, 2026, prices found for a 1-night stay for 2 adults at Hotel San Carlos - Downtown Convention Center on Mar 16, 2026 start from 103.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hotel San Carlos - Downtown Convention Center?

This hotel is situated in Downtown Phoenix within a short 12-minute walk of Chase Field and also 7 minutes on foot from Mortgage Matchup Center. You'll also find The Van Buren and Arizona Financial Theatre less than a mile away.

Is parking available on site at Hotel San Carlos - Downtown Convention Center?

No, there isn't parking available at the hotel.

Does Hotel San Carlos - Downtown Convention Center feature a casino?

No, Hotel San Carlos - Downtown Convention Center doesn't have a casino.

Will I find an indoor pool at Hotel San Carlos - Downtown Convention Center?

No, there is no indoor pool at this hotel.

Is Hotel San Carlos - Downtown Convention Center good for couples?

At this historic hotel, couples will appreciate amenities like a restaurant and a restaurant bar plus some guestrooms include city views.

Are there hot tubs at Hotel San Carlos - Downtown Convention Center?

No, there isn't a spa tub at this hotel.

Does Hotel San Carlos - Downtown Convention Center have a restaurant with a breakfast menu?

Yes, Hotel San Carlos - Downtown Convention Center serves breakfast for a surcharge at Centrico.

Will Hotel San Carlos - Downtown Convention Center allow pets to stay for free?

No, pets aren't allowed at Hotel San Carlos - Downtown Convention Center though service animals are welcome.

Are there connecting rooms at Hotel San Carlos - Downtown Convention Center?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hotel San Carlos - Downtown Convention Center?

The closest major airport to Hotel San Carlos - Downtown Convention Center is Phoenix Sky Harbor Intl. Airport (PHX), which is 5.8 mi away (12 minutes by car). Another top airport is Phoenix Deer Valley Airport (DVT), which is located 19.8 mi away (24-minute drive).

Can I book a room with a balcony at Hotel San Carlos - Downtown Convention Center?

No, there aren't any guestrooms with balconies at Hotel San Carlos - Downtown Convention Center.

Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 410 out of 1015 reviews
Rating 8 - Good. 246 out of 1015 reviews
Rating 6 - Okay. 160 out of 1015 reviews
Rating 4 - Poor. 111 out of 1015 reviews
Rating 2 - Terrible. 88 out of 1015 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Patricia

Meow
Stayed 2 nights in Dec 2025

10/10 Excellent

Blake

Stayed 1 night in Dec 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Asked for early check in, staff was very accommodating and rooms were extremely clean!
Stayed 1 night in Dec 2025

10/10 Excellent

Taylor

Stayed 1 night in Nov 2025

4/10 Poor

Joshua

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was friendly and the price was cheap given the area. Just not much to say about it. We needed a place within walking distance from the conference center and this was the only place available under $1000. The rooms and furniture are quite outdated and the bed was not great. Its also in Pheonix. Very hot. I searched for a thermostat in my rooms and could not locate it. I asked the front desk and they said there are not individual thermostats in each room, just one for the entire hotel. A brisk 75 degrees at any given time. Also, waited on the shower to heat up for about 20 minutes before trying the cold side. They must have installed the hot and cold water backwards because the cold side heated up immediately. Moved to the Hilton next door as soon as a room opened. If you're looking for a cheap place to sleep after a night on the town, may be a decent option. Don't stay for multiple nights.
Stayed 3 nights in Nov 2025

2/10 Terrible

Anmol

Terrible. Due to worse weather conditions in Flagstaff/Sedona, my sister and I suffered an accident. I called them to cancel due to medical emergencies and they outrightly denied. Moreover, I saw the reviews on Google. They are terrible. The lady at the reception told me "Well you booked via 3rd party (Expedia) and not via us, so we can't refund". Expedia denied to refund as well. I would never chose this Hotel and Expedia for booking as both of them are so insensitive to even the medical emergencies!
Stayed 1 night in Nov 2025

4/10 Poor

leandria

Traveled with partner
Disliked: Amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

8/10 Good

LeAndrue

Liked: Cleanliness, property conditions & facilities
Easy check in. Simple room. Great location.
Stayed 1 night in Nov 2025

10/10 Excellent

Gordon, Scottsdale

Liked: Cleanliness, amenities, property conditions & facilities
Full of character. Great area.
Stayed 1 night in Nov 2025

2/10 Terrible

April

Traveled with family
Disliked: Staff & service, room comfort
The walls were paper thin and so it was impossible to sleep. You heard everything. The peep hole on our door had a tissue stuffed in it to cover the whole. And the staff kept my ID which derailed my plans for the eveningz
Stayed 1 night in Nov 2025

8/10 Good

Will Hinton

Business traveler
Liked: Cleanliness, staff & service
Easy, safe 10-15 walk to the Convention Center. This is an older hotel that can use a little touch-up paint in the halls, but the rooms are clean and nice. The only complaint about the facility is the WiFi, which was unusable most of the time for me. There is no on-site parking, which they tell you in advance; just be prepared to walk around the block to park in a multi-story garage. No problems with the garage.
Stayed 3 nights in Nov 2025

2/10 Terrible

Fred

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Does not meet the standard requirements of modern Hotel facility. No refridgerator or microwave in the room. Hotel does not provide a guaranty for safety and security of one's belongings while in the hotel. Noisy, etc
Stayed 6 nights in Nov 2025

10/10 Excellent

Daniel

Disliked: Cleanliness
Please consider renovating the facility — it is in a good location. On the second floor, there is a wall with the “ghost post” decoration. It personally scared me a lot, so I kindly request that it be removed. I understand it may be part of the hotel’s concept, but I did not know that until I arrived. If it is part of the marketing theme, please include it on the website so guests know what to expect.
Stayed 3 nights in Nov 2025

8/10 Good

Shyam

Location is great. Fronk desk is friendly. Room was clean.
Stayed 4 nights in Oct 2025

4/10 Poor

Roberto

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
To loud I can hear cars and my next door neighbors
Stayed 1 night in Nov 2025

8/10 Good

Christopher

Business traveler
Liked: Amenities
Rooms need updating
Stayed 1 night in Nov 2025

10/10 Excellent

Erica

Traveled with group
Liked: Cleanliness, staff & service, amenities
Beautiful historic hotel. Walls are thin and can hear your neighbors. No fault of management, just old building structure. Wouldn’t deter me from staying there again.
Stayed 1 night in Nov 2025

10/10 Excellent

Elena

Liked: Cleanliness, amenities, property conditions & facilities
Clean vintage style rooms!
Stayed 1 night in Nov 2025

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Everything was beautiful and the food was amazing. Ill for sure go back again
Stayed 1 night in Nov 2025

8/10 Good

Marie

Business traveler
Liked: Cleanliness, property conditions & facilities
The room was good. Staff were OK.
Stayed 1 night in Nov 2025

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable stay! Definitely will stay there again on my next trip!
Stayed 1 night in Nov 2025

2/10 Terrible

Dharam

Disliked: Cleanliness, amenities, property conditions & facilities
The functioning of shower is unpredictable. Even whe setting is cold, it is giving very hot water. When try to adjust, no change to temp. On the furst day, the tap for shower was broken. The furniture was broken and cracked. It is historic hotel. If you want to go back 50 years, this is perfect for you.
Stayed 3 nights in Nov 2025

6/10 Okay

Stacy

Stayed 2 nights in Nov 2025

8/10 Good

Cameron

Stayed 1 night in Nov 2025

4/10 Poor

Brent

Traveled with family
Disliked: Amenities, property conditions & facilities
Pretty much no AC it’s from the whole building so it’s very warm in the rooms and that’s in November. One tiny vent for the AC to come out of. Ceiling fan doesn’t do much and it was super hot and cramped. I can’t imagine the temperature in summer. Beds also not comfortable at all and pillows like rocks. Very small rooms and historic downstairs is cool but the rooms are just super old. The location is about the only thing going for this hotel.
Stayed 3 nights in Nov 2025