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Hotel San Carlos - Downtown Convention Center

3.0 star property
Historic hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Hotel San Carlos - Downtown Convention Center

Reception
Lobby
Banquet hall
Desk, blackout drapes, iron/ironing board, free WiFi
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Gym
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
202 N Central Ave, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪3 min walk‬
  • Place, Mortgage Matchup Center
    ‪7 min walk‬
  • Place, Chase Field
    ‪8 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, City View

7.6 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, City View

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Phoenix

Located in Downtown Phoenix, Hotel San Carlos - Downtown Convention Center is within a 5-minute walk of Phoenix Convention Center and within 15 minutes of other popular attractions like Mortgage Matchup Center. This 129-room, 3-star hotel has a 24-hour gym along with free in-room WiFi and a 24-hour business center.

What's nearby

  • Arizona State University - Downtown Phoenix - 2 min walk - 0.1 miles
  • Phoenix Convention Center - 3 min walk - 0.2 miles
  • The Van Buren - 7 min walk - 0.4 miles
  • Mortgage Matchup Center - 7 min walk - 0.4 miles
  • Chase Field - 8 min walk - 0.5 miles

Getting around

  • Van Buren - Central Ave Station - 2 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 12 min drive

Restaurants

  • ‪Cornish Pasty Co - ‬1 min walk
  • ‪Harumi Sushi - ‬3 min walk
  • ‪Jacy & Dakota's - ‬2 min walk
  • ‪Elevate at Renaissance Phoenix Downtown Hotel - ‬2 min walk
  • ‪Valley Bar - ‬1 min walk

About this property

Hotel San Carlos - Downtown Convention Center

Historic hotel with a 24-hour fitness center and a 24-hour business center
Hotel San Carlos - Downtown Convention Center features a 24-hour gym, free WiFi in public areas, and conference space. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Other amenities at this historic hotel include a 24-hour business center, a terrace, and a porter/bellhop.
LED TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Coffee makers, ceiling fans, and phones are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

Awards and affiliations

The property is a member of Historic Hotels of America.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 9 2023 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Frequently asked questions

Are free cancellation options available at Hotel San Carlos - Downtown Convention Center?

Hotel San Carlos - Downtown Convention Center offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel San Carlos - Downtown Convention Center?

As of Dec 4, 2025, prices found for a 1-night stay for 2 adults at Hotel San Carlos - Downtown Convention Center on Dec 7, 2025 start from $87.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hotel San Carlos - Downtown Convention Center?

This hotel is situated in Downtown Phoenix within a short 7-minute walk of Mortgage Matchup Center and also 12 minutes on foot from Chase Field. You'll also find The Van Buren and Phoenix Symphony Hall less than a mile away.

Is there parking available at Hotel San Carlos - Downtown Convention Center?

No, this hotel doesn't offer parking.

Does Hotel San Carlos - Downtown Convention Center feature a casino?

No, Hotel San Carlos - Downtown Convention Center doesn't have a casino.

Will I find an indoor pool at Hotel San Carlos - Downtown Convention Center?

No, there is no indoor pool at this hotel.

Is Hotel San Carlos - Downtown Convention Center good for couples?

At this historic hotel, couples will appreciate amenities like a restaurant and a restaurant bar plus some guestrooms include city views.

Are there hot tubs at Hotel San Carlos - Downtown Convention Center?

No, there isn't a spa tub at this hotel.

Does Hotel San Carlos - Downtown Convention Center have a restaurant with a breakfast menu?

Yes, Hotel San Carlos - Downtown Convention Center serves breakfast for a surcharge at Centrico.

Will Hotel San Carlos - Downtown Convention Center allow pets to stay for free?

No, pets aren't allowed at Hotel San Carlos - Downtown Convention Center though service animals are welcome.

Are there connecting rooms at Hotel San Carlos - Downtown Convention Center?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hotel San Carlos - Downtown Convention Center?

The closest major airport to Hotel San Carlos - Downtown Convention Center is Phoenix Sky Harbor Intl. Airport (PHX), which is 5.8 mi away (12 minutes by car). Another top airport is Phoenix Deer Valley Airport (DVT), which is located 19.8 mi away (24-minute drive).

Are there rooms with balconies at Hotel San Carlos - Downtown Convention Center?

No, there aren't any guestrooms with balconies at Hotel San Carlos - Downtown Convention Center.

Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 409 out of 1003 reviews
Rating 8 - Good. 246 out of 1003 reviews
Rating 6 - Okay. 152 out of 1003 reviews
Rating 4 - Poor. 111 out of 1003 reviews
Rating 2 - Terrible. 85 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Syed-Mohammed

Stayed 2 nights in Oct 2025

10/10 Excellent

Luis

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service were amazing. Will stay in the future.
Stayed 1 night in Aug 2025

8/10 Good

Jeffrey

Stayed 1 night in Aug 2025

10/10 Excellent

Max, Homestead

Stayed 3 nights in Aug 2025

10/10 Excellent

Philip, lake havasu

Liked: Cleanliness, staff & service, property conditions & facilities
Very neat historic hotel.
Stayed 1 night in Aug 2025

4/10 Poor

Destiny

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very annoying that the only parking available is like 2 blocks away and you have to pay for it. If you’re had a heads up it was like this I would not have been so annoyed. Also none of the outlets worked, there was extension cords everywhere so unsafe and not up to code
Stayed 1 night in Aug 2025

10/10 Excellent

Helen Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Rating

Love the location and friendly customer service and Room Rate. And feeling Safe. Thank You
Stayed 2 nights in Aug 2025

10/10 Excellent

David, phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel,
Stayed 3 nights in Aug 2025

10/10 Excellent

mark

Stayed 1 night in Aug 2025

6/10 Okay

Carlos

Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service
The room, while vintage, was well-cooled and very clean. Other aspects of the building are to be expected for such a historical building. The price was right for me and the location was excellent with regard to proximity to the Convention Center space and other downtown spaces. The history was very interesting, and seeing all the stars on the sidewalk and knowing of the hotel's story with regard to signature celebrities of the past was very cool.
Stayed 4 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Cindy

Stayed 1 night in Aug 2025

6/10 Okay

Aria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff were professional and friendly. The location is great if you’re staying for a concert or convention. However, there is limited parking and the parking garage is on the other side of the block. The trolley is noisy at night and the walls are super thin. It was hard to sleep especially whenever other guests are talking in the hallways; the sound echoes throughout the building. Other than that, the hotel was perfect for our one night stay for our concert.
Stayed 1 night in Aug 2025

10/10 Excellent

Lindsy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located for walking to the PHX Arena. Lots of cute shops, restaurants and coffee nearby as well as a grocery store and CVS. The hotel is very old, large step up to the bathroom, old school like 1899 decor. If I go back I’d want to get a Star room like Mae West or Marilyn Monroe. Ice is on the 3rd floor. Business center/ gym/ Pool were closed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to attractions
Stayed 1 night in Aug 2025

10/10 Excellent

Jesus

Stayed 1 night in Jul 2025

6/10 Okay

Michele

Traveled with partner
Liked: Staff & service
Its an older hotel with an interesting history and near good restaurants but elements of the room are starting to feel dirty/grimey.
Stayed 1 night in Jul 2025

10/10 Excellent

Lucas

Liked: Staff & service, property conditions & facilities
Amenities: Staff: 10/10 Bed: 10/10 Room: 10/10 Experience: 10/10 Personal Notes: Hotel San Carlos, built in 1928, is an amazing historic hotel. Being in a place that classic Hollywood celebrities have frequented during their visits to the 48th State was just amazing. To know that I may have walked the same halls as legends such as Clark Gable, Marilyn Monroe, Elvis Presley, & even Humphrey Bogart is just levels of awesome. Outside of the building, there are gold stars with the names & signatures of these legends, similar to the Hollywood Walk of Fame. Next door is Seamus McCaffrey’s, an Irish pub that was once part of the hotel itself before becoming what it is today. Delicious food there, btw. Anthony at the front desk is really knowledgeable & took me on a short tour of the lobby, showing me different areas & talking about what used to be there before Phoenix grew into the Metropolitan city we know now. He showed me pictures of celebrities & even of some of the employees that had worked there for decades before they passed away. He did mention the rumors of the hotel being haunted, but I’ll be honest with you: I didn’t experience anything myself, though I admittedly only really slept there, so maybe I was sleeping when the experiences happened. But even if it is haunted, this place is still amazing. The bed was perfect. Nice & firm, which made me drift off to sleep with such ease. According to their website, it’s a Serta Sleep mattress. The bathroom, which had a classic lo
Stayed 2 nights in Jul 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historic hotel. Lots of character. Clean with friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service
The bed felt like you were sleeping on a hill
Stayed 1 night in Jul 2025

10/10 Excellent

Samuel David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 4th year in a row staying when I visit Phoenix. It’s a nice historic hotel that is located near the Convention Center. They keep this place very cleaned and maintained. The staff is wonderful and they remember me when I come back. The only complaint I really have is that the pool wasn’t open. Something that would have been lovely to have on hot July days in Arizona.
Stayed 5 nights in Jul 2025

8/10 Good

Kimberly, Tempe

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here for the great location and historic nature of the hotel. Sadly, the pool has been closed for some time which is the only reason I didn't give five stars. The staff are always great and the rooms are very clean and comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Fun place to stay. Easy big buildings around
Stayed 1 night in Jul 2025

8/10 Good

Luis

Stayed 1 night in Jul 2025

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