Hotel San Carlos - Downtown Convention Center

3.0 star property
Historic hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Hotel San Carlos - Downtown Convention Center

Reception
Lobby
Desk, blackout drapes, iron/ironing board, free WiFi
Interior
Banquet hall

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
202 N Central Ave, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪3 min walk‬
  • PHX Arena
    ‪7 min walk‬
  • Chase Field
    ‪8 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

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Room options

Room, 2 Double Beds, City View

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, City View

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Phoenix

Located in Downtown Phoenix, Hotel San Carlos - Downtown Convention Center is within a 5-minute walk of Phoenix Convention Center and within 15 minutes of other popular attractions like PHX Arena. This 129-room, 3-star hotel has a 24-hour gym along with free in-room WiFi and a 24-hour business center.

What's nearby

  • Phoenix Convention Center - 3 min walk - 0.2 miles
  • The Van Buren - 7 min walk - 0.4 miles
  • PHX Arena - 7 min walk - 0.4 miles
  • Chase Field - 8 min walk - 0.5 miles
  • Grand Canyon University - 9 min drive - 7.0 miles

Getting around

  • Van Buren - Central Ave Station - 2 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 12 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬4 min walk
  • ‪Thai Basil Signature - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Cornish Pasty Co. - ‬1 min walk
  • ‪Harumi Sushi - ‬3 min walk

About this property

Hotel San Carlos - Downtown Convention Center

Historic hotel with a 24-hour fitness center and a 24-hour business center
Hotel San Carlos - Downtown Convention Center features a 24-hour gym, free WiFi in public areas, and conference space. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Other amenities at this historic hotel include a 24-hour business center, a terrace, and a reception hall.
LED TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Coffee makers, ceiling fans, and phones are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Azerbaijani, English, French, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 9 2023 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Frequently asked questions

Are free cancellation options available at Hotel San Carlos - Downtown Convention Center?

Hotel San Carlos - Downtown Convention Center offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel San Carlos - Downtown Convention Center?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Hotel San Carlos - Downtown Convention Center on Jul 29, 2025 start from $60.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hotel San Carlos - Downtown Convention Center?

This hotel is situated in Downtown Phoenix within a short 12-minute walk of Chase Field and also 7 minutes on foot from PHX Arena. You'll also find The Van Buren and Arizona Financial Theatre less than a mile away.

Is parking available on site at Hotel San Carlos - Downtown Convention Center?

No, there isn't parking available at the hotel.

Does Hotel San Carlos - Downtown Convention Center feature a casino?

No, Hotel San Carlos - Downtown Convention Center doesn't have a casino.

Will I find an indoor pool at Hotel San Carlos - Downtown Convention Center?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel San Carlos - Downtown Convention Center?

At this historic hotel, couples will appreciate amenities like a restaurant and a restaurant bar plus some guestrooms include city views.

Are there hot tubs at Hotel San Carlos - Downtown Convention Center?

No, there isn't a spa tub at this hotel.

Does Hotel San Carlos - Downtown Convention Center have a restaurant with a breakfast menu?

Yes, Hotel San Carlos - Downtown Convention Center serves breakfast for a surcharge at Centrico.

Will Hotel San Carlos - Downtown Convention Center allow pets to stay for free?

No, pets aren't allowed at Hotel San Carlos - Downtown Convention Center though service animals are welcome.

Are there connecting rooms at Hotel San Carlos - Downtown Convention Center?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hotel San Carlos - Downtown Convention Center?

The closest major airport to Hotel San Carlos - Downtown Convention Center is Phoenix Sky Harbor Intl. Airport (PHX), which is 5.8 mi away (12 minutes by car). Another top airport is Phoenix Deer Valley Airport (DVT), which is located 19.8 mi away (24-minute drive).

Are there rooms with balconies that I can book at Hotel San Carlos - Downtown Convention Center?

No, there aren't any guestrooms with balconies at Hotel San Carlos - Downtown Convention Center.

Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 384 out of 1005 reviews
Rating 8 - Good. 268 out of 1005 reviews
Rating 6 - Okay. 163 out of 1005 reviews
Rating 4 - Poor. 105 out of 1005 reviews
Rating 2 - Terrible. 85 out of 1005 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Shruti

Business traveler
Cozy and comfortable old building. I was relaxed there. But they should stock up on water bottles at the vending machine daily
Stayed 3 nights in Apr 2025

8/10 Good

Beymar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Christopher, Marblehead

Business traveler
Liked: Cleanliness, staff & service, amenities
Older hotel but clean, friendly staff. The free WiFi was worth what it cost, practically nonexistent. Had to hit a coffee house to do a work zoom. Overall it was ok. Had a certain charm
Stayed 5 nights in Mar 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

vickie

Business traveler
Liked: Cleanliness, staff & service

Don't book if you want to use a pool area.

We loved the vibe of the hotel. It truly is a hidden gem. Sure, it could be updated but overall it's quirky and fun. What we didn't love is that we booked this hotel because it lists a pool (and shows pictures of it) on the website. The pool is dry. The deck around it is in shambles which was really disappointing. When we talked to the front desk staff about it, he says "Ya. I know. It shouldn't be on the website...." We also weren't prepared for the rooms not to have air conditioning but that is on the website and we missed it. The restaurant at the hotel is excellent.
Stayed 3 nights in Apr 2025

6/10 Okay

Pj

Stayed 3 nights in Apr 2025

8/10 Good

Grey, Oakland

Traveled with partner
It was a good value for downtown Phoenix. Wi-Fi did not work well in the room. 2 short blocks to parking garage they recommended (not a problem for us). Quiet rooms.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The history of this place is great!
Stayed 1 night in Apr 2025

8/10 Good

Devin

Stayed 2 nights in Mar 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

6/10 Okay

Kelli

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Native AZ. Worked downtown from 1998 to 2017. My favorite hangout was this corner. It is on sad shape today. This classic hotel needs a revamp. I hope our President does tremendously well. I love downtown PHX but not this last trip. Parking is atrocious.
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

A great historical hotel, which is close to several restaurants and other venues.
Stayed 3 nights in Apr 2025

8/10 Good

paulina

Stayed 1 night in Apr 2025

10/10 Excellent

Jenna

Stayed 3 nights in Apr 2025

6/10 Okay

Jamie

Business traveler
Liked: Cleanliness, staff & service
The location was perfect near the convention center and close to restaurants which was very convenient. The staff was very helpful and friendly as well. The hotel had lots of character and I do appreciate the historic nature of it. The biggest drawback is that walls are so incredibly thin and you can hear conversations and next door neighbors through the wall vents in the bedroom and bathroom. Not sure how this can be mitigated but definitely bring ear plugs.
Stayed 4 nights in Mar 2025

8/10 Good

Adidoreydi

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was pretty good for what i paid for. Keep this in mind the hotel is an older building. Bathrooms is not modern. Staff is amazing and went above and beyond. The beds are hard but i liked them. People have complained about the hotel being hot. Nope the hotel was cool. I sleep comfortable. Definitely want to come back to this hotel if I comeback to Phoenix
Stayed 3 nights in Apr 2025

8/10 Good

Cecilia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Charming in the hub.

This is a charming hotel in the heart of the downtown district . My only complaint is the hard, uncomfortable pillows. Staying just one night. If my stay would have been longer, i would have asked for replacements. But the room was clean, staff friendly and the area was close to much activity.
Stayed 1 night in Apr 2025

10/10 Excellent

Kelly

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool historical hotel. Clean and quaint rooms in style for the time period adding to the charm. Would like to go back just to explore all the historical info on each floor! Only complaint is the inconsistency of the hotel restaurant hours. The pub nextdoor had good food and plenty of bars and restaurants to walk to.
Stayed 1 night in Mar 2025

10/10 Excellent

Brian, Glendale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to visit but I wouldn't want to live there.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Elda

Stayed 1 night in Mar 2025

8/10 Good

Colin

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

jennifer

Stayed 2 nights in Mar 2025

6/10 Okay

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is older, but still nice. Rooms are outdated, but not bad. No safe or fridge. No way to adjust temperature of the room, but temperature was comfortable for us. Only real complaint was the shower water kept moving from cold to very hot.
Stayed 1 night in Mar 2025