Hotel San Carlos - Downtown Convention Center

3.0 star property
Historic hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Hotel San Carlos - Downtown Convention Center

Reception
Lobby
Desk, blackout drapes, iron/ironing board, free WiFi
Banquet hall
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
202 N Central Ave, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪3 min walk‬
  • PHX Arena
    ‪7 min walk‬
  • Chase Field
    ‪8 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

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Room options

Room, 2 Double Beds, City View

  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, City View

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Phoenix

Located in Downtown Phoenix, Hotel San Carlos - Downtown Convention Center is within a 5-minute walk of Phoenix Convention Center and within 15 minutes of other popular attractions like PHX Arena. This 129-room, 3-star hotel has a 24-hour gym along with free in-room WiFi and a 24-hour business center.

What's nearby

  • Phoenix Convention Center - 3 min walk - 0.2 miles
  • The Van Buren - 7 min walk - 0.4 miles
  • PHX Arena - 7 min walk - 0.4 miles
  • Arizona Center - 7 min walk - 0.4 miles
  • Chase Field - 8 min walk - 0.5 miles

Getting around

  • Van Buren - Central Ave Station - 2 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 12 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬4 min walk
  • ‪Thai Basil Signature - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Cornish Pasty Co. - ‬1 min walk
  • ‪Harumi Sushi - ‬3 min walk

About this property

Hotel San Carlos - Downtown Convention Center

Historic hotel with a 24-hour fitness center and a 24-hour business center
Hotel San Carlos - Downtown Convention Center features a 24-hour gym, free WiFi in public areas, and conference space. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Other amenities at this historic hotel include a 24-hour business center, a terrace, and a reception hall.
LED TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Coffee makers, ceiling fans, and phones are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Azerbaijani, English, French, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 9 2023 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Frequently asked questions

Are free cancellation options available at Hotel San Carlos - Downtown Convention Center?

Hotel San Carlos - Downtown Convention Center offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel San Carlos - Downtown Convention Center?

As of Jun 18, 2025, prices found for a 1-night stay for 2 adults at Hotel San Carlos - Downtown Convention Center on Jun 29, 2025 start from $66.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hotel San Carlos - Downtown Convention Center?

This hotel is situated in Downtown Phoenix within a short 12-minute walk of Chase Field and also 7 minutes on foot from PHX Arena. You'll also find The Van Buren and Arizona Financial Theatre less than a mile away.

Will I be able to park at Hotel San Carlos - Downtown Convention Center?

No, there isn't parking at this hotel.

Does Hotel San Carlos - Downtown Convention Center feature a casino?

No, Hotel San Carlos - Downtown Convention Center doesn't have a casino.

Will I find an indoor pool at Hotel San Carlos - Downtown Convention Center?

No, there is no indoor pool at this hotel.

Is Hotel San Carlos - Downtown Convention Center good for couples?

At this historic hotel, couples will appreciate amenities like a restaurant and a restaurant bar plus some guestrooms include city views.

Are there hot tubs at Hotel San Carlos - Downtown Convention Center?

No, there isn't a spa tub at this hotel.

Does Hotel San Carlos - Downtown Convention Center have a restaurant with a breakfast menu?

Yes, Hotel San Carlos - Downtown Convention Center serves breakfast for a surcharge at Centrico.

Will Hotel San Carlos - Downtown Convention Center allow pets to stay for free?

No, pets aren't allowed at Hotel San Carlos - Downtown Convention Center though service animals are welcome.

Are there connecting rooms at Hotel San Carlos - Downtown Convention Center?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hotel San Carlos - Downtown Convention Center?

The closest major airport to Hotel San Carlos - Downtown Convention Center is Phoenix Sky Harbor Intl. Airport (PHX), which is 5.8 mi away (12 minutes by car). Another top airport is Phoenix Deer Valley Airport (DVT), which is located 19.8 mi away (24-minute drive).

Are there rooms with balconies at Hotel San Carlos - Downtown Convention Center?

No, there aren't any guestrooms with balconies at Hotel San Carlos - Downtown Convention Center.

Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 389 out of 1012 reviews
Rating 8 - Good. 272 out of 1012 reviews
Rating 6 - Okay. 164 out of 1012 reviews
Rating 4 - Poor. 105 out of 1012 reviews
Rating 2 - Terrible. 82 out of 1012 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brandi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This historic hotel is walking distance to so many great attractions. The light rail runs right in front of the hotel. There’s an awesome pub right next door. The only downside is no parking…so plan accordingly.
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place!
Stayed 1 night in Mar 2025

2/10 Terrible

Melvin, Killeen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Kristin

Liked: Cleanliness, staff & service
Staff was great
Stayed 2 nights in Mar 2025

10/10 Excellent

Cristiane

Liked: Cleanliness, staff & service
The hotel and staff are great. It’s a vintage property but well kept. Great location. The only sad part was not having a hot tube or a pool.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jesse

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and very clean.
Stayed 1 night in Mar 2025

4/10 Poor

Brian

Business traveler
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service
I know it’s an older hotel but I was surprised at how thin the walls were. I could hear a kid crying next door & a lady coughing. Lots of hall light coming in under the door at night as well. The staff on the other hand, were absolutely amazing! Extremely helpful & friendly. The room was clean just very dated.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
I love historical hotels and the San Carlos didn't disappoint! It was clean and classy, but still had a great, historical feel.
Stayed 1 night in Mar 2025

4/10 Poor

Harold

Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful area and fun learning about the history of the area and hotel.
Stayed 3 nights in Mar 2025

4/10 Poor

Jason

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dated facility that does not compare to most hotels. Feels like it is 1960s style. Staff very good but hotel amenities non-existent.
Stayed 1 night in Mar 2025

6/10 Okay

John

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel had a neat story but very dated.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jessica

Stayed 2 nights in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Mark

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute old place

This small unique hotel has long been my goto when I stay in downtown Phoenix. Prime location, less expensive.
Stayed 1 night in Mar 2025

10/10 Excellent

Jenny

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at Hotel San Carlos several times. This is an historic old Hotel with tons of history. It is a clean, quiet no frills hotel. Take some time and read the history posted around the hotel. Some of the postings are fairly odd. Rumor has it this hotel is haunted. I never had an encounter! Here is a little bonus. On the third floor is access to a great rooftop patio. This hotel does not have a bar/restaurant inside. There is a fantastic Mexican themed restaurant called Centrico attached to the hotel and a great Irish Pub called Seamus McCaffrey’s next door. The fish fry is exceptional.
Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Power strip didn’t work - couldn’t charge phones, etc. Old hotel with very few outlets. Very hard pillows, scratchy sheets. Room was clean, shower was nice. Staff were very friendly, professional and helpful. Easy walking distance to several downtown venues for sports and entertainment. Multiple dining options and bars close by also. Much more affordable that other hotels in the immediate vicinity.
Stayed 1 night in Mar 2025

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room, very charming retro feel, would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Alisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only downside was unloading/check-in... The designated unloading area was not enough space to park. And the parking garage was located with entrance from a different street.
Stayed 2 nights in Feb 2025

6/10 Okay

Lorenza

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service

Convenient location, functional, but pricey

Overall the stay was fine and everything in the room was functional and clean. It was fun to stay in the historic hotel and it was in a great location for being near the conference center. However I believe there's a difference between keeping the historic feel and deciding to not update anything. The AC was pretty lackluster and it was pretty warm in the room even in March and overall the room felt more similar to a motel room than a relatively pricey hotel room. I think just a few cosmetic and bedding upgrades could go a long way. The same can be said for the gym which seemed like a second thought with a lot of broken equipment and the pool which was drained with trash in the bottom.
Stayed 4 nights in Feb 2025