Staybridge Suites Phoenix - Biltmore Area by IHG

3.0 star property
Suburban hotel with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Staybridge Suites Phoenix - Biltmore Area by IHG

Property amenity
Exterior
Room amenity
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Gym
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
2940 N GREENFIELD RD, Phoenix, AZ, 85016
  • Phoenix Children's Hospital
    ‪6 min walk‬
  • Biltmore Fashion Park
    ‪5 min drive‬
  • Footprint Center
    ‪7 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

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Room options

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

  • 559 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Bedrooms, Kitchen

  • 750 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Accessible, Kitchen (Hearing)

  • 750 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Studio Suite, 1 King Bed, Accessible, Kitchen (Accessible Tub)

  • 513 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

  • 513 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 513 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 548 sq ft
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 659 sq ft
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, Kitchen

  • 513 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

Studio Suite, 1 King Bed, Kitchen

  • 513 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Hearing)

  • 513 sq ft
  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Bedrooms, Kitchen

  • 650 sq ft
  • Sleeps 8
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Kitchen (Hearing)

  • 513 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed, Kitchen

  • 513 sq ft
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Kitchen

  • 650 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Kitchen

  • 513 sq ft
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 King Bed, Accessible, Kitchen (Roll-In Shower)

  • 559 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds, Kitchen

  • 558 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Kitchen

  • 650 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Accessible Tub)

  • 559 sq ft
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Hearing)

  • 575 sq ft
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Phoenix

Located in Encanto within a short walk of Phoenix Children's Hospital, Staybridge Suites Phoenix - Biltmore Area by IHG is within a few miles (5 km) of other popular sights such as Biltmore Fashion Park. This 106-room, 3-star hotel has free breakfast, an outdoor pool, and a 24-hour gym.

What's nearby

  • Phoenix Children's Hospital - 6 min walk - 0.3 miles
  • Biltmore Fashion Park - 5 min drive - 2.6 miles
  • Phoenix Convention Center - 6 min drive - 4.1 miles
  • Footprint Center - 7 min drive - 4.6 miles
  • Chase Field - 7 min drive - 4.5 miles

Getting around

  • 24th Street - Jefferson Station - 4 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 12 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Wren House Brewing Company - ‬3 min drive
  • ‪Tacos Huicho - ‬16 min walk
  • ‪Burger King - ‬15 min walk
  • ‪PCH Cafeteria - ‬10 min walk

About this property

Staybridge Suites Phoenix - Biltmore Area by IHG

Suburban hotel with free breakfast and a 24-hour fitness center
At Staybridge Suites Phoenix - Biltmore Area by IHG, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include a hot tub, a 24-hour business center, and coffee/tea in a common area.
Guests can enjoy flat-screen TVs and stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Kitchens, sitting areas, and refrigerators are also available. Weekly housekeeping is available.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Bosnian, English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Dining table
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2019
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests traveling with pets must present their pet's current vaccination record at check-in.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per pet, per week
  • Dogs and cats only
  • 2 total (80 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 150 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Phoenix Biltmore Area
Staybridge Suites Phoenix Biltmore Area an IHG Hotel
Staybridge Suites Phoenix - Biltmore Area by IHG Hotel
Staybridge Suites Phoenix - Biltmore Area by IHG Phoenix
Staybridge Suites Phoenix - Biltmore Area by IHG Hotel Phoenix

Frequently asked questions

Are free cancellation options available at Staybridge Suites Phoenix - Biltmore Area by IHG?

Staybridge Suites Phoenix - Biltmore Area by IHG offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Staybridge Suites Phoenix - Biltmore Area by IHG?

As of May 16, 2025, prices found for a 1-night stay for 2 adults at Staybridge Suites Phoenix - Biltmore Area by IHG on May 27, 2025 start from $122.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Staybridge Suites Phoenix - Biltmore Area by IHG?

This hotel is situated in Encanto, close to Chase Field, Footprint Center, and Biltmore Fashion Park. You'll also find Arizona Biltmore Resort - Links Course and Arizona Biltmore Country Club within a short drive.

Is there parking available at Staybridge Suites Phoenix - Biltmore Area by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Staybridge Suites Phoenix - Biltmore Area by IHG feature a casino on the premises?

No, Staybridge Suites Phoenix - Biltmore Area by IHG doesn't have a casino.

Is there an indoor pool at Staybridge Suites Phoenix - Biltmore Area by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 10:00 PM.

What amenities will couples enjoy at Staybridge Suites Phoenix - Biltmore Area by IHG?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a kitchen, and a rainfall showerhead.

Are there hot tubs at Staybridge Suites Phoenix - Biltmore Area by IHG?

Yes, this hotel has a spa tub.

Does Staybridge Suites Phoenix - Biltmore Area by IHG feature a restaurant that includes a breakfast menu?

Staybridge Suites Phoenix - Biltmore Area by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Staybridge Suites Phoenix - Biltmore Area by IHG allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Staybridge Suites Phoenix - Biltmore Area by IHG for a fee of USD 150 per pet, per week.

Does Staybridge Suites Phoenix - Biltmore Area by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Staybridge Suites Phoenix - Biltmore Area by IHG?

The closest major airport to Staybridge Suites Phoenix - Biltmore Area by IHG is Phoenix Sky Harbor Intl. Airport (PHX), which is 5.8 mi away (12 minutes by car). Another top airport is Phoenix Deer Valley Airport (DVT), which is located 20 mi away (24-minute drive).

Are there rooms with balconies that I can book at Staybridge Suites Phoenix - Biltmore Area by IHG?

No, there aren't any guestrooms with balconies at Staybridge Suites Phoenix - Biltmore Area by IHG.

Staybridge Suites Phoenix - Biltmore Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 396 out of 604 reviews
Rating 8 - Good. 125 out of 604 reviews
Rating 6 - Okay. 43 out of 604 reviews
Rating 4 - Poor. 18 out of 604 reviews
Rating 2 - Terrible. 22 out of 604 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

JEFFREY A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, quiet and provided free parking with a wonderful variety of choices for breakfast. There really isn't a huge number of dinner dining choices on Thomas Road, but the hotel itself was wonderfil. And the guest laundry is free.
Stayed 9 nights in Feb 2025

8/10 Good

Rodney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

CLEAN AND GOOD BREAKFAST

The facility and room were clean. The breakfast was plentiful and a good assortment. Room was clean upon arrival and nicely appointed. Kitchen had essentials for cooking. We stayed for 10 days and it was enjoyable and nice. Only issue with us was no sun in pool and hot tub area.
Stayed 10 nights in Feb 2025

4/10 Poor

Reggie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The lady who checked us in was very rude and didn’t seem to care about guest service at all. (Grey dreadlocks).
Stayed 4 nights in Feb 2025

8/10 Good

Allison

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was nice. Art, the person not the actual art, very lovely at the front desk.
Stayed 3 nights in Feb 2025

2/10 Terrible

Jennifer

Stayed 2 nights in Feb 2025

10/10 Excellent

Lukasz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 5 nights in Jan 2025

10/10 Excellent

ERIC

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was right where we needed it to be for the places we were going. Nice room, but a bit noisy from the freeway. Loved the breakfasts and social hour snacks.
Stayed 3 nights in Jan 2025

8/10 Good

Jessica

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was very clean and well maintained with very spacious rooms. Front desk staff was very friendly although it was difficult to get any cleaning staff to come to the room just to switch out towels and take out trash despite specifically asking at the front desk. Breakfast selections were alright but they unnecessarily put cheese on most things and I have a milk allergy so there weren't many things I could eat
Stayed 7 nights in Jan 2025

10/10 Excellent

Michelle

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, the freeway noise if you need to sleep during the day is very loud if youre on the side where the freeway is.
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Traveled with family

Room I booked 3 months in advance not available??

I guess I expected more. I am not a difficult person by no means but I booked a 2 bedroom suite to be with my family. I booked almost 3 months in advance and they didn’t have the room available. There solution was 2 separate rooms. While I appreciate the effort, they didn’t give me any of my prepaid money back for the room I booked but just comped a separate room I didn’t want. Also, when you pack stuff as a family to stay together it is not convenient at all to bounce back and forth. Not something I want to do again. In addition, not the cleanest place I stayed. Stained pillowcases are never okay.
Stayed 1 night in Jan 2025

10/10 Excellent

Angela, Albuquerque N

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Eric, Eau Claire

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, comfortable living space.
Stayed 4 nights in Dec 2024

10/10 Excellent

Francisco

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good
Stayed 2 nights in Dec 2024

4/10 Poor

Preeti

Traveled with family
Disliked: Room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall
Stayed 1 night in Dec 2024

8/10 Good

Shantay, New york

Liked: Cleanliness, staff & service, property conditions & facilities
This property was very clean and smelled great. The room I had was very spacious.
Stayed 1 night in Dec 2024

2/10 Terrible

T

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

Our stay has been nice and relaxing. Our son had few appts at Phx Children Hospital and the hotel is so convenient because is close by. We got the studio king size kitchen/bath accessible for our son who is on wheelchair and the room is so spacious no trouble for him to move around. We like the breakfast that is provided and everything tasted good.
Stayed 1 night in Dec 2024

8/10 Good

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable bed and pillows. Also nice and quiet.
Stayed 1 night in Dec 2024

10/10 Excellent

Teukifelepule

The front desk people they were sooo welcoming and sooo awesome
Stayed 2 nights in Dec 2024

6/10 Okay

Traci

Liked: Staff & service, property conditions & facilities, room comfort
Overall nice large rooms. Everything was fine, staff were friendly. Disappointed there were no restaurants near by and didn't have any alcohol on site. Didn't have a car, so had to Uber and door dash. No shuttle to and from airport.
Stayed 3 nights in Dec 2024

10/10 Excellent

ADAM

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just seemed off the main area
Stayed 7 nights in Dec 2024

10/10 Excellent

Heather

Stayed 2 nights in Dec 2024

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024