Loved the walking/running trails near this hotel. Felt very safe and comfortable on them.
Horrible customer service, musty room, closed hot tub without notifying when I called prior to booking, noisy rooms, windows don’t open in bedroom for fresh air, disgusting breakfast & overall a very poor stay. We ended up canceling the rest of our stay after one night.
Good location, pleasant staff, good value for the facilties
Since it was COVID it was a lot of changes. No hot buffet breakfast it was bagged breakfast each money and nothing spectacular. Happy hour was very limited only 2 wines, 3 beers and juice. No housekeeping service had to ask front desks for towels and wash clothes. Also have to sign up to go to the pool they had different time slots. They also started charging for parking $9 a day. If it wasn’t COVID the stay would’ve been more enjoyable
Location... didn't like that you only got one hour and a half to swim
I know there were restrictions with the Covid situation, but I wish they could have had even a limited breakfast menu to take to our room or the patio.
Great breakfast. Clean rooms and service staff friendly
I enjoyed the outside hot tub, even though it was cold outside, it was good and hot, a lovely way to start the day. Room furnishings seemed a bit old and drab for a hotel that was supposed to be newly refurbished. There was no coffee station in the lobby, so you couldn't have a cup early. Breakfast was very tasty, but really crowded. Friendly front desk staff.
Welcoming staff , friendly clean rooms . The hotel was centrally located in Scottsdale . Easy access to expressways and great shopping nearby
The property is well kept up and nice. The happy hour reception was good and the bartenders were nice. The only downside was we never had enough washcloths in our room and it was booked for 3 people not 2 .
Awesome breakfast! and Happy hour!!! Free drinks!!! Awesome!!
The 2 hour managers drink hours from 5:30-7:30 is the best.
Very clean rooms and a great location. The free breakfast that you’re used to with an Embassy Suites was great as always. I will definitely stay there again!
Friendly, relaxed atmosphere in lobby and restaurant. Lovely breakfast.
Cooked to order breakfast is a delight. Dining room food was good. Didn’t need to leave property.
Overall stay was good. Only disappointment was that the bed linens were never changed during my 3-day stay.
We are Hilton members. Love your Brand!!!!! We use all hotels based on our needs. This Embassy is the Best we have ever s
Located in Paradise Valley Village, Embassy Suites Phoenix - Scottsdale is within a 10-minute drive of popular attractions such as Scottsdale Quarter and Musical Instrument Museum. This 270-room, 3.5-star hotel has conveniences like an outdoor pool, a 24-hour fitness center, and a spa tub.
Start your day off right with a free breakfast, offered each morning from 6:30 AM to 9:30 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception.
The 270 accommodations feature balconies or patios and afford space to spread out with a separate bedroom and living rooms. 27-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include MP3 docks, sofa beds, and microwaves.
At Embassy Suites Phoenix - Scottsdale, guests enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. If you drive, self parking is USD 9.00 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Other amenities at this golf hotel include free WiFi in public areas, conference space, and a business center.
Loved the walking/running trails near this hotel. Felt very safe and comfortable on them.
Thank you for your review. We are happy to hear that you enjoyed your stay. Please do come back.
Horrible customer service, musty room, closed hot tub without notifying when I called prior to booking, noisy rooms, windows don’t open in bedroom for fresh air, disgusting breakfast & overall a very poor stay. We ended up canceling the rest of our stay after one night.
I am so sorry that you had a horrible stay. I am a little confused as you stated that we have closed the hot tub prior to your booking, as the hot tub has been closed since the end of March. Did you inform anyone about your concerns prior to making this online post? We thank you again for your comments and we will share your comments with the staff. Thank you again for staying with us and have a wonderful day.
Good location, pleasant staff, good value for the facilties
Thank you for the review. We hope to see you again soon.
Thank you for your review. We hope we see you again soon.
Since it was COVID it was a lot of changes. No hot buffet breakfast it was bagged breakfast each money and nothing spectacular. Happy hour was very limited only 2 wines, 3 beers and juice. No housekeeping service had to ask front desks for towels and wash clothes. Also have to sign up to go to the pool they had different time slots. They also started charging for parking $9 a day. If it wasn’t COVID the stay would’ve been more enjoyable
We are sorry to hear that COVID hindered your stay. I am truly sorry your stay is not what you wanted as we navigate through the restrictions set forth by our county. I can assure you that this is not a light subject and is difficult for the hotel to implement and keep guests safe. We hope you do come see us again.
Location... didn't like that you only got one hour and a half to swim
Thank you for your review. I am truly sorry your stay is not what you wanted as we navigate through the restrictions set forth by our county. I can assure you that this is not a light subject and is difficult for the hotel to implement and keep guests safe. Please do come back and see us again.
I know there were restrictions with the Covid situation, but I wish they could have had even a limited breakfast menu to take to our room or the patio.
We are very sorry to hear about your stay due the restrictions of Covid19 at the hotel. I am truly sorry your stay is not what you wanted as we navigate through the restrictions set forth by our county. I can assure you that this is not a light subject and is difficult for the hotel to implement and keep guests safe. Please come see us again in the future.
Great breakfast. Clean rooms and service staff friendly
Thank you for your 5 star review. We are happy to hear that you enjoyed your stay with us and we hope to see you again in the near future.
I enjoyed the outside hot tub, even though it was cold outside, it was good and hot, a lovely way to start the day. Room furnishings seemed a bit old and drab for a hotel that was supposed to be newly refurbished. There was no coffee station in the lobby, so you couldn't have a cup early. Breakfast was very tasty, but really crowded. Friendly front desk staff.
Thank you for the 4 star review and for staying with us. We appreciate you taking the time to share your experience with other readers, as well as the opportunity to be your choice hotel for future visits to the Phoenix Scottsdale area. Thank you again!
Thank you for your review. We are sorry you were not happy with the stay. Would you care to share some details? Thank you again