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Recent guest reviews

I liked that there was a chair and little table in a double queen bed room! I NEVER see that! And that you have the regular size Keurig in the room. I like the little table to set things on right inside the door. I like that you use Dove soap products. I liked the outdoor pool and that it was open all the time. The breakfast was superb!

Very friendly, helpful staff. Restaurant next door was good and very convenient Our server Adam was very friendly and attentive. The only issue we had was with the booking of airport shuttle. We booked a 6:30am and when we got there they didn't have us registered. We took the 7:00 and made our flight with plenty of time to spare

The landscape

Not too far from the airport, but quiet enough

Good choice for a clean hotel with quick access to the airport. Their van to the airport starts running at 4 AM. Unfortunately their included breakfast begins service at 6 AM. It would have been nice if they offered granola bars and fruit for those who need to leave earlier for early morning flights especially since the airport shops and restaurants aren’t open that early either. Luckily we had some snacks with us that we could eat before our 5 hour flight.

Good location. Our room was at the top of the stairs and it was very noisy

The property itself was in great condition. The front desk checking in was friendly and helpful. The little disappointing part was we went to breakfast at 8:00 and breakfast didn’t end til 9:30, but there was no food left. We waited for the lady to bring more but she didn’t bring any out. She also used her hands to push the trash down, then went to touch the food without washing hands or putting any gloves on. Overall, the stay was great for one night.

Very good breakfast

Location and cleaning and convenience

AC was so loud that it was hard to sleep. We were exausted the next day. Other than that, the hotel is good. Would not return due to AC issue.

The staff was very friendly and accommodating. Our room had an iron but not an ironing board; my husband called the office and within ten minutes, an employee brought one to our room. I know where to stay every time I go to Phoenix! This Holiday Inn is a great place to stay!

Clean

Very satisfied, easy access from interstate, clean, friendly staff, I would stay again.

Shuttle bus took forever to pick us up. Breakfast was horrible. People walking through the property with no mask. Requested handicapped room. Did not get it. I want my money back.

Good sized rooms, pool, friendly staff

E University Drive Phoenix AZ

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in South Mountain, Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel is 2.1 mi (3.4 km) from Salt River and within a 10-minute drive of Roosevelt Row. This 114-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.


Rooms

Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Other standard amenities include refrigerators, microwaves, and coffee makers.


Property features

Guests of Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel have access to an outdoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a spa tub, conference space, and a business center.

Room options

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Suite, 1 Twin Bed, Accessible (Hearing, Mobility Tub)

1 Twin Bed | Sleeps 4

Suite, 1 Queen Bed

1 Queen Bed | Sleeps 4

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 2

Guest reviews for Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel

Everyone (22) Couples (11) Family (16)
4
Family

I liked that there was a chair and little table in a double queen bed room! I NEVER see that! And that you have the regular size Keurig in the room. I like the little table to set things on right inside the door. I like that you use Dove soap products. I liked the outdoor pool and that it was open all the time. The breakfast was superb!

By on Aug 5, 2022

Review comment responded on Aug 7, 2022

We're so glad you enjoyed your stay! Thank you for choosing the Holiday Inn Express. We hope to see you again!

5
Partner Couples

Very friendly, helpful staff. Restaurant next door was good and very convenient Our server Adam was very friendly and attentive. The only issue we had was with the booking of airport shuttle. We booked a 6:30am and when we got there they didn't have us registered. We took the 7:00 and made our flight with plenty of time to spare

By on Aug 1, 2022

4
Family

The landscape

By on Jun 5, 2022

4
Everyone

Not too far from the airport, but quiet enough

By on May 24, 2022

5
Everyone

By on Apr 19, 2022

4
Partner Couples

Good choice for a clean hotel with quick access to the airport. Their van to the airport starts running at 4 AM. Unfortunately their included breakfast begins service at 6 AM. It would have been nice if they offered granola bars and fruit for those who need to leave earlier for early morning flights especially since the airport shops and restaurants aren’t open that early either. Luckily we had some snacks with us that we could eat before our 5 hour flight.

By on Mar 27, 2022

5
Everyone

By on Feb 23, 2022

4
Partner Couples

Good location. Our room was at the top of the stairs and it was very noisy

By on Jan 27, 2022

4
Family with small children

The property itself was in great condition. The front desk checking in was friendly and helpful. The little disappointing part was we went to breakfast at 8:00 and breakfast didn’t end til 9:30, but there was no food left. We waited for the lady to bring more but she didn’t bring any out. She also used her hands to push the trash down, then went to touch the food without washing hands or putting any gloves on. Overall, the stay was great for one night.

By on Dec 27, 2021

4
Everyone

By on Oct 1, 2021

Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel

3401 E University Drive, Phoenix, AZ 85034
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