I liked that there was a chair and little table in a double queen bed room! I NEVER see that! And that you have the regular size Keurig in the room. I like the little table to set things on right inside the door. I like that you use Dove soap products. I liked the outdoor pool and that it was open all the time. The breakfast was superb!
Very friendly, helpful staff. Restaurant next door was good and very convenient Our server Adam was very friendly and attentive. The only issue we had was with the booking of airport shuttle. We booked a 6:30am and when we got there they didn't have us registered. We took the 7:00 and made our flight with plenty of time to spare
The landscape
Not too far from the airport, but quiet enough
Good choice for a clean hotel with quick access to the airport. Their van to the airport starts running at 4 AM. Unfortunately their included breakfast begins service at 6 AM. It would have been nice if they offered granola bars and fruit for those who need to leave earlier for early morning flights especially since the airport shops and restaurants aren’t open that early either. Luckily we had some snacks with us that we could eat before our 5 hour flight.
Good location. Our room was at the top of the stairs and it was very noisy
The property itself was in great condition. The front desk checking in was friendly and helpful. The little disappointing part was we went to breakfast at 8:00 and breakfast didn’t end til 9:30, but there was no food left. We waited for the lady to bring more but she didn’t bring any out. She also used her hands to push the trash down, then went to touch the food without washing hands or putting any gloves on. Overall, the stay was great for one night.
Very good breakfast
Location and cleaning and convenience
AC was so loud that it was hard to sleep. We were exausted the next day. Other than that, the hotel is good. Would not return due to AC issue.
The staff was very friendly and accommodating. Our room had an iron but not an ironing board; my husband called the office and within ten minutes, an employee brought one to our room. I know where to stay every time I go to Phoenix! This Holiday Inn is a great place to stay!
Clean
Very satisfied, easy access from interstate, clean, friendly staff, I would stay again.
Shuttle bus took forever to pick us up. Breakfast was horrible. People walking through the property with no mask. Requested handicapped room. Did not get it. I want my money back.
Good sized rooms, pool, friendly staff
Located in South Mountain, Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel is 2.1 mi (3.4 km) from Salt River and within a 10-minute drive of Roosevelt Row. This 114-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.
Start your day off right with a free buffet breakfast. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Other standard amenities include refrigerators, microwaves, and coffee makers.
Guests of Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel have access to an outdoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a spa tub, conference space, and a business center.
I liked that there was a chair and little table in a double queen bed room! I NEVER see that! And that you have the regular size Keurig in the room. I like the little table to set things on right inside the door. I like that you use Dove soap products. I liked the outdoor pool and that it was open all the time. The breakfast was superb!
Very friendly, helpful staff. Restaurant next door was good and very convenient Our server Adam was very friendly and attentive. The only issue we had was with the booking of airport shuttle. We booked a 6:30am and when we got there they didn't have us registered. We took the 7:00 and made our flight with plenty of time to spare
The landscape
Not too far from the airport, but quiet enough
Good choice for a clean hotel with quick access to the airport. Their van to the airport starts running at 4 AM. Unfortunately their included breakfast begins service at 6 AM. It would have been nice if they offered granola bars and fruit for those who need to leave earlier for early morning flights especially since the airport shops and restaurants aren’t open that early either. Luckily we had some snacks with us that we could eat before our 5 hour flight.
Good location. Our room was at the top of the stairs and it was very noisy
The property itself was in great condition. The front desk checking in was friendly and helpful. The little disappointing part was we went to breakfast at 8:00 and breakfast didn’t end til 9:30, but there was no food left. We waited for the lady to bring more but she didn’t bring any out. She also used her hands to push the trash down, then went to touch the food without washing hands or putting any gloves on. Overall, the stay was great for one night.
We're so glad you enjoyed your stay! Thank you for choosing the Holiday Inn Express. We hope to see you again!