Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

2.5 star property
Hotel in Phoenix with free breakfast and airport shuttle service

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

Free buffet breakfast
Exterior
Exterior
Outdoor pool
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Hot Tub
  • Parking available

Explore the area

View in a map
3401 E University Drive, Phoenix, AZ, 85034
  • Place, Chase Field
    ‪7 min drive‬
  • Place, Phoenix Convention Center
    ‪7 min drive‬
  • Place, Arizona State University
    ‪8 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪6 min drive‬

Room options

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(145 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(106 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed

Standard Room

9.6 out of 10
Exceptional
(20 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Phoenix

Located in South Mountain, Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG is within a 10-minute drive of popular attractions such as Arizona State University and Phoenix Convention Center. This 114-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Arizona Mills Mall - 5 min drive - 4.9 miles
  • Chase Field - 7 min drive - 5.2 miles
  • PHX Arena - 7 min drive - 5.9 miles
  • Phoenix Convention Center - 7 min drive - 6.1 miles
  • Arizona State University - 8 min drive - 5.4 miles

Getting around

  • 24th Street - Jefferson Station - 5 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 10 min drive

Restaurants

  • ‪Circle K - ‬15 min walk
  • ‪La Canasta Burrito Shoppe - ‬2 min drive
  • ‪Circle K - ‬3 min drive
  • ‪SanTan Brewery & Pub - ‬7 min drive
  • ‪McDonald's - ‬16 min walk

About this property

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

Hotel in Phoenix with free breakfast and airport shuttle service
Guests of Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG have access to an outdoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 10.00 per night, or you can take advantage of the free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a hot tub, meeting rooms, and conference space.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Other standard amenities include refrigerators, microwaves, and free newspapers.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Limo/town car service
  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 75.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per pet, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Phoenix-Airport
Holiday Inn Express Phoenix-Airport

Frequently asked questions

Is free cancellation available at Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG?

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG?

As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG on Oct 19, 2025 start from $99.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG?

This hotel is situated in South Mountain, close to Chase Field, Arizona Mills Mall, and Phoenix Zoo. You'll also find Tempe Town Lake and Mill Avenue District within a short drive.

Is parking available on site at Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG?

Yes, uncovered parking is offered for USD 10.00 per night with in/out privileges. Accessible parking is also available for guests.

Does Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG feature a casino at the property?

No, Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG?

Couples staying at this hotel will appreciate amenities like an outdoor pool and free breakfast plus some guestrooms include jetted bathtubs.

Does Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG serves free buffet breakfast from its snack bar.

Will Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG for a fee of USD 50.00 per pet, per stay.

Are there connecting rooms at Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG?

The closest major airport to Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG is Phoenix Sky Harbor Intl. Airport (PHX), which is 4.3 mi away (10 minutes by car). Another top airport is Chandler, AZ (CHD-Chandler Municipal), which is located 21.3 mi away (26-minute drive).

Are there rooms with balconies that I can book at Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG.

Reviews

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1195 out of 1736 reviews
Rating 8 - Good. 330 out of 1736 reviews
Rating 6 - Okay. 114 out of 1736 reviews
Rating 4 - Poor. 58 out of 1736 reviews
Rating 2 - Terrible. 39 out of 1736 reviews

Reviews

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast started at 6 and we had to leave before it started
Stayed 1 night in Sep 2025

10/10 Excellent

Kathleen

Traveled with family
It was a bit odd to have to buzz in to the desk to be allowed in the building to check in after hours. Otherwise beautiful and comfortable!
Stayed 1 night in Jul 2025

8/10 Good

Terrell, Richmond Heights

Business traveler
Liked: Cleanliness
Excellent customer service! Great breakfast…
Stayed 5 nights in Jul 2025

4/10 Poor

Amir

Liked: Cleanliness, staff & service
The fine staff do the best they can—no complaint with them—but Holiday Inn is typically low-class American hotel, with almost inedible food, dreadful music, and a loud TV blaring garbage pharmaceutical advertisements at high volume all through breakfast. Like I said, American.
Stayed 1 night in Jul 2025

10/10 Excellent

Jaynie

Stayed 1 night in Jul 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

paige

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Monique

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen servicio... la atención fuebmuy agradable.
Stayed 1 night in Jul 2025

10/10 Excellent

Jude

Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staycation getaway

Our stay was great. Just did a one night stay for pool and jacuzzi use. Kind of a staycation getaway. Just to relax away from home.
Stayed 1 night in May 2025

8/10 Good

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A courtesy call to confirm shuttle ride needed.

The shuttle driver told me the shuttle leaves in the morning for the airport on the half hour but that they would call my phone if I was not there a few minutes before departure. I was running late, but did not receive a call and missed the shuttle. The front desk clerk said that no one would have called if you’re not there. It was explained that registering for the morning shuttle was in part to enable them to call if you’re not there before the shuttle departs. Communication between the shuttle service and the front desk is muddled.
Stayed 1 night in May 2025

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mostly great.

A great hotel stay close to the airport, which was important coming from Tucson to catch flights out of PHX. Mike, the shuttle driver is a gym and made my stay excellent. However, the attendant to the complementary breakfast chastised me for picking up a hard-boiled egg with my fingers when there were no tongs present, blaming me because she would have to throw away all of the eggs because I picked up an egg with my fingers.
Stayed 1 night in Jun 2025

10/10 Excellent

Ronda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel and room was clean. Breakfast options were good. Outdoor pool is small. I didn’t like that there was a fee for a parking space.
Stayed 3 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
Clean and close to the airport
Stayed 1 night in Jun 2025

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay! Staff was friendly & knowledgeable about local area.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

John

Stayed 1 night in Jul 2025

6/10 Okay

Jill

Traveled with family
This property was just ok. Not the best Holiday Inn that I have stayed at for sure. Rooms had a musty smell and needed some updates. Breakfast was good though!
Stayed 1 night in Jun 2025

10/10 Excellent

Lidia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

William

Stayed 1 night in Jun 2025

8/10 Good

Rebeca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, but a bit expensive
Stayed 2 nights in Jun 2025

6/10 Okay

Meagan

The staff was helpfu! The pool was really gross.
Stayed 1 night in Jun 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025