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Recent guest reviews

Good overall

Staff is friendly. Room is comfortable and clean.

This place is great. The shuttle service to and from the airport is quick, and the drivers were super friendly. We all loved the breakfast spread and the pool! Every staff member we encountered was knowledgeable and friendly. This is a great option if you are staying near the airport.

Everyone was awesome

Was a pleasant stay, property is kept well, staff were very helpful and kind. Thank you for making my stay :D

Great hotel with great staff. I needed a cart and a gentleman went out of his way to accommodate me. Super service!

Friendly staff.

Very convenient hotel if you're traveling in or out of Phoenix Sky Harbor Airport. In very close proximity to the airport and includes a free 24 hour shuttle to and from the airport. It also includes free breakfast and the staff is super friendly and helpful. With that being said, since it IS very close to the airport, there aren't many places to go within walking distance. There is a waffle house right next to the hotel and a restaurant in the Hilton next door, other than that, I didn't see too much. The hotel could use a little remodeling. It was a bit dirty and there were a few things dented and/or broken in our room. Not a big deal, but just in case you care about stuff like that. Overall it was a great place to stay, since we were flying out super early the next morning. I would recommend it.

Dirty room. Didn't appear to be cleaned after previous guest.

This hotel is old and outdated. The hairdryer's plastic handle was sticky, not from being dirty, but from being old. The plastic was eroding. The interior surfaces were marred from age. The water pressure was almost nothing. And the WIFI was not working.

The bed was excellent The Dove products were very nice The shuttle was on time The carpet needed cleaning throughout the property, both in the hallways and the room Overall it was quite good for what I needed. The Waffle House restaurant was kind of dirty but the staff ere really nice and the food was good.

E University Drive Phoenix AZ

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in South Mountain, Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel is 2.1 mi (3.5 km) from Salt River and within a 5-minute drive of Diablo Stadium. This 114-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.


Rooms

Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Other standard amenities include refrigerators, microwaves, and coffee makers.


Property features

Guests of Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel have access to an outdoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a spa tub, meeting rooms, and conference space.

Room options

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Suite, 1 Twin Bed, Accessible (Hearing, Mobility Tub)

1 Twin Bed | Sleeps 4

Suite, 1 Queen Bed

1 Queen Bed | Sleeps 4

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 2

Guest reviews for Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel

Everyone (29) Couples (11) Family (14)
4
Partner Couples

Good overall

By on Sep 12, 2023

Review comment responded on Sep 18, 2023

Thank you so much for taking the time to post a review. We are so happy to hear that you had a pleasant stay overall, we look forward to seeing you again soon!

5
Family

Staff is friendly. Room is comfortable and clean.

By on Sep 10, 2023

Review comment responded on Sep 11, 2023

Thank you for giving us a perfect rating and for recommending our hotel to other travelers. Looking forward to seeing you again soon!

5
Everyone

By on Sep 7, 2023

Review comment responded on Sep 29, 2023

Thank you for giving us a perfect rating and for recommending our hotel to other travelers. Looking forward to seeing you again soon!

5
Family with small children

This place is great. The shuttle service to and from the airport is quick, and the drivers were super friendly. We all loved the breakfast spread and the pool! Every staff member we encountered was knowledgeable and friendly. This is a great option if you are staying near the airport.

By on Aug 13, 2023

Review comment responded on Aug 15, 2023

Thank you so much for taking the time to post a review. We are so happy to hear that you enjoyed your stay with us, and that our shuttle service, breakfast and friendly staff were particular highlights. We look forward to seeing you again soon!

5
Everyone

By on Aug 12, 2023

Review comment responded on Aug 15, 2023

Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We look forward to seeing you again soon!

5
Everyone

Everyone was awesome

By on Aug 8, 2023

Review comment responded on Aug 8, 2023

Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We look forward to seeing you again soon.

5
Everyone

Was a pleasant stay, property is kept well, staff were very helpful and kind. Thank you for making my stay :D

By on Jul 13, 2023

Review comment responded on Jul 15, 2023

Thank you for giving us a perfect rating and for recommending our hotel to other travelers. Looking forward to seeing you again soon!

5
Business Business

Great hotel with great staff. I needed a cart and a gentleman went out of his way to accommodate me. Super service!

By on Jun 21, 2023

Review comment responded on Jul 18, 2023

Thank you for giving us a perfect rating and for taking the time to write to us. We are so happy to hear that you enjoyed your stay with us, and friendly staff were particular highlights. We look forward to seeing you again soon!

5
Everyone

Friendly staff.

By on Jun 9, 2023

Review comment responded on Jul 15, 2023

Thank you for giving us a perfect rating and for recommending our hotel to other travelers. Looking forward to seeing you again soon!

5
Everyone

By on May 4, 2023

Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel

3401 E University Drive, Phoenix, AZ 85034
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