the air conditioner made a lot of noise.
It was a budget friendly, convenient place to stay.
This hotel is old. When I checked in. The sink is clogged. They came two days later to come fix, and the maintanance guy left all The dirty part in the toilet, I have to pack it and throw it away. The toilet has dirty stain behind. Dead bug on the floor. the mattress has holes, With Hyatt brand, I was expecting better quality room and service. Will never return to this Hyatt location ever again.
Great hotel. Very clean
Great service. Rooms were rundown. Area around hotel was disappointing.
Clean good location and perfect for a day or two of travel or business.
Had a bit of a billing issue but that was taken care of very productive n professional and for that I Thank everyone!!!
Let’s talk about some serious issues that need fixing. #1. I witnessed a front desk clerk yell at a guest. He was very unprofessional. #2. The room was filthy. It was far from Hyatt quality. 3. Elevator carpet was disgusting I discussed the problems with the general manager and he said they are scheduled for a complete remodel in April. Maybe you should start sooner!!! The location and bones of the property are ideal.
They gave me room away that I paid for almost 2 months in advance and down graded me. On top of that room was dirty and also maids never came to clean during my stay even after requesting 3 times. I’ll never stay here again
A lot of homeless in the area made parking scary after dark because I was traveling alone.
The rooms were actually gross, which I was surprised about for a Hyatt. The carpet had stains all over (will attach pic if I can) and the couch looked worn had settled dust all over it. Breakfast was fine. Would not stay again.
The staff was professional, and informative about what I needed to know while staying. Love the room, and will definitely book again
Everything's good, except the shower is very slippery and afraid of falling
This was a overnight stay, everything was excellent! Excellent seafood restaurant within walking distance, also a Bar-B-Que restaurant. Room was clean, staff very friendly, professional & very helpful. Thank You for a wonderful stay!
While the hotel has the Hyatt name on it I was not impressed with my over all experience. The carpet in the room had stains, the bathtub had hair in it and the air conditioning unit was VERY loud and clunky. The elevator floors looked like they had not been vacuumed in a while and the grab and go breakfast was a joke. They only do housekeeping in your room every 4 days and when I went down to get new towels I was informed that I NEEDED to bring my old towels down. I will not be staying there again.
Located in North Mountain, Hyatt Place Phoenix -North is within 2 miles (3 km) of sights such as Castles N' Coasters and Metrocenter. This 127-room, 3-star hotel has free breakfast, an outdoor pool, and a 24-hour gym.
Free on-the-go breakfast is served on weekends from 6:30 AM to 9:00 AM. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. You can get a quick energy boost at the coffee shop/cafe.
42-inch flat-screen TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Sofa beds, sitting areas, and coffee makers are other standard amenities. Housekeeping is available on request.
At Hyatt Place Phoenix -North, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, express check-in, and express check-out.
the air conditioner made a lot of noise.
It was a budget friendly, convenient place to stay.
This hotel is old. When I checked in. The sink is clogged. They came two days later to come fix, and the maintanance guy left all The dirty part in the toilet, I have to pack it and throw it away. The toilet has dirty stain behind. Dead bug on the floor. the mattress has holes, With Hyatt brand, I was expecting better quality room and service. Will never return to this Hyatt location ever again.
Great hotel. Very clean
Great service. Rooms were rundown. Area around hotel was disappointing.
Clean good location and perfect for a day or two of travel or business.
Had a bit of a billing issue but that was taken care of very productive n professional and for that I Thank everyone!!!
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards,