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Hyatt Place Phoenix -North

3.0 out of 5.0

Recent guest reviews

Every staff member that we saw greeted us, every time! Customer service is huge in my consideration of any experience and this group did a great job with it. They were friendly, attentive and helpful. Everyone from the management staff to front desk and housekeeping. Very pleased.

The only complaint we had was there was a foul smell in the hall way but not sure the reason or from where it was coming from. Otherwise it was a nice place.

Friendly staffs,nice and clean room,close to highway and lots of verities on breakfast bar

I couldn't ask for a smoother time. Check in and out was easy. The staff was always friendly and happy to help, they welcomed me back everytime I entered the door. The room was clean and large. Had a great experience all around!

We had a problem the first night with a toilet. The rest of the stay was uneventful other than the hotel was quite full and had no extra pillows to help elevate our tired swollen legs. The buffet breakfast was good.

This was a nice hotel. It was spacious and I enjoyed the room. One of the main reasons we booked here was because we read the reviews on the breakfast and a lot of people had good things to say. We were disappointed. The Breakfast was pretty good, but it did not live up to the hype. It was a continental breakfast with 3 warm items. I really enjoyed the bacon, but the eggs were average and the sausage and French Toast were about the same as any other place I have stayed at. The staff was very friendly and helpful. I asked some of the staff for recommendations of what to visit and I got a very mixed results with it, where some people gave me a lot of tips while others gave me nothing. All in all I was pleased with hotel and it's location.

Traveled with 6 people so had to find something that met all of our needs...great continental b-fast in the A.M. and a small pub for that last beer of the night. Perfect!

The hotel is at the end of a quite street. Lobby is not big but not crowded. Studio type of room. Very clean and comfortable couch. Quite AC. The only complaint is that the bathroom is too small and the sink is outside of it. You don't even have a place to put your clothes. Overall it is a very nice place to stay.

went above and beyond to help in a tough situation

Had a good experience here, needed extra towels both days and recieved them no problem. AC unit did not work well in my opinion but was 125 degrees outside. Would stay again, reasonable hotel for the money but don't have a Hyatt expectation because it only has the Hyatt name not a Hyatt look, lol.

Good hotel. Nice experience. We chose not to get room cleaned everyday so no one bothered us. Then when we asked to get room cleaned, they did. Good job

Breakfast was good. Staff were all great. The room was clean, spacious and nicely styled. The pool area was okay, not particularly stylish but it did the job. But the noise from the air conditoner going through its on/off cycles was annoying. I'll stay here again but only at a time of year when I don't need the air conditioner on at night.

Good hotel breakfast was good. Wifi needs some work though. Overall good experience

The beds are very comfortable! The spacious rooms include room for a sofa, it's nice to have more than just a bed to sit on when relaxing. I was here for a wedding, but it's in an odd location for more of a vacation spot.

Myself and three friends stayed in this hotel after spending a night in a motel 6. We left because the motel 6 was terrible and stepping in to the room at the Hyatt saved our trip to Phoenix. Staff was nice, room was clean, and breakfast was good. Great place to stay and made phoenix a fun trip, even if the Gamecocks lost.

Just what you would e pect from a Hyatt Hotel. Rooms were clean and comfortable, parking was easy and staff friendly.

Hotel itself was fine, but it's too close to I-17 and I heard traffic all night.

The service was stellar. The room was clean and simple.

The deal I got on the room was excellent! I don't think I would stay here at full price. The room could have been cleaner. The location is great! The staff was very helpful.

Very large room with 55 inch tv, sectional, good lighting in makeup area plus lots of mirrors, very comfortable beds !! Full hot breakfasts each morning with fruits and several choices of juices!

10838 N 25th Ave Phoenix AZ

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in North Mountain, Hyatt Place Phoenix -North is within a mile (2 km) of sights such as Metrocenter and Castle N' Coasters. This 127-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour fitness center. Also nearby are Shaw Butte and Cave Creek Golf Course.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7 AM to 9:30 AM. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. You can sip a beverage at the coffee shop/café.


Rooms

All 127 air-conditioned accommodations feature sitting areas. Guests can expect to find free WiFi and 42-inch flat-screen TVs with satellite channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Sofa beds, refrigerators, and coffee makers are other standard amenities.


Property features

At Hyatt Place Phoenix -North, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include 2 meeting rooms, a 24-hour business center, and express check-in.

Room options

Guest Room, 2 Double Beds

Full 2 | Sleeps 6

Standard Room, 1 King Bed

King 1 | Sleeps 4

Room, 1 King Bed (High Floor)

King 1 | Sleeps 4

Room, 2 Double Beds (High Floor)

Full 2 | Sleeps 6

Guest reviews for Hyatt Place Phoenix -North

Everyone (23) Business (13) Couples (28) Family (24) Other (8)
5

wonderful staff

Everyone

Every staff member that we saw greeted us, every time! Customer service is huge in my consideration of any experience and this group did a great job with it. They were friendly, attentive and helpful. Everyone from the management staff to front desk and housekeeping. Very pleased.

By , from Auburn, AL on May 22, 2018

4
Everyone

The only complaint we had was there was a foul smell in the hall way but not sure the reason or from where it was coming from. Otherwise it was a nice place.

By , from covina, ca on Apr 9, 2018

Review comment responded on Apr 11, 2018

Dear Nati, Thank you for coming into stay with us and leaving us a review. Please know we will make sure to take a look into the problem you were experiencing. If there is anything else you need please feel free to let us know.

5
Everyone

Friendly staffs,nice and clean room,close to highway and lots of verities on breakfast bar

By on Apr 3, 2018

Review comment responded on Apr 4, 2018

Dear Guest, Thank you for coming in and leaving us a review. I am glad to hear things went well. Hopefully we will see you again on your next trip to Phoenix and thank you again for staying with us.

5

pleasant stay

Everyone

I couldn't ask for a smoother time. Check in and out was easy. The staff was always friendly and happy to help, they welcomed me back everytime I entered the door. The room was clean and large. Had a great experience all around!

By , from NY on Mar 2, 2018

Review comment responded on Mar 5, 2018

Dear Joe, Thank you for coming into stay with us and leaving a review. We are glad to see things went well and we hope you will return next time you find yourself in Phoenix. Thanks again.

4

listen to the highway

Everyone

We had a problem the first night with a toilet. The rest of the stay was uneventful other than the hotel was quite full and had no extra pillows to help elevate our tired swollen legs. The buffet breakfast was good.

By , from North Phoenix on Jan 13, 2018

Review comment responded on Jan 19, 2018

Dear Butch, We are glad you could come in and stay with us. If we can be of further assistance please let us know.

4

nice hotel, nice rooms, breakfast - ok

Everyone

This was a nice hotel. It was spacious and I enjoyed the room. One of the main reasons we booked here was because we read the reviews on the breakfast and a lot of people had good things to say. We were disappointed. The Breakfast was pretty good, but it did not live up to the hype. It was a continental breakfast with 3 warm items. I really enjoyed the bacon, but the eggs were average and the sausage and French Toast were about the same as any other place I have stayed at. The staff was very friendly and helpful. I asked some of the staff for recommendations of what to visit and I got a very mixed results with it, where some people gave me a lot of tips while others gave me nothing. All in all I was pleased with hotel and it's location.

By on Dec 18, 2017

Review comment responded on Dec 19, 2017

Dear Guest, Thank you for leaving a response on your experience we always appreciate the feedback. Thanks again and hopefully we will see you next time.

5

nice hotel close to cardinals stadium

Everyone

Traveled with 6 people so had to find something that met all of our needs...great continental b-fast in the A.M. and a small pub for that last beer of the night. Perfect!

By , from Phoenix, AZ on Dec 5, 2017

Review comment responded on Dec 7, 2017

Dear Barry, Glad to see we could be of service and that you enjoyed your stay. Hopefully we will see you again on your next trip to Phoenix.

5

best hotel for the price

Everyone

The hotel is at the end of a quite street. Lobby is not big but not crowded. Studio type of room. Very clean and comfortable couch. Quite AC. The only complaint is that the bathroom is too small and the sink is outside of it. You don't even have a place to put your clothes. Overall it is a very nice place to stay.

By , from Los Angeles, CA on Nov 1, 2017

Review comment responded on Nov 14, 2017

Dear Raymond, Thank you for coming in to stay with us and leaving a review. We are glad to see you enjoyed your time with us. If there is anything else we can do please let us know and hopefully we will see you again next time.

5

excellent customer service

Everyone

went above and beyond to help in a tough situation

By on Oct 5, 2017

Review comment responded on Oct 6, 2017

Dear Guest, We are glad to be of service and it is good to hear you had a positive experience. If there is anything else we can do for you please let us know.

3

for the money would stay again but nothing special

Everyone

Had a good experience here, needed extra towels both days and recieved them no problem. AC unit did not work well in my opinion but was 125 degrees outside. Would stay again, reasonable hotel for the money but don't have a Hyatt expectation because it only has the Hyatt name not a Hyatt look, lol.

By , from brea, CA on Jun 26, 2017