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Recent guest reviews

For a hotel in a very silly part of town I felt safe and staff took care of all late night issues and noises we had from drunk late night noises

Surrounding area was run down and appeared to be unsafe

Perfect location next to lots of restaurants. Rooms were super clean and cozy. The ladies at the front desk were the best. The pool was accessible and well kept. The complimentary cookies were a nice touch.

Nice hotel. Plenty of dining options nearby that makes it rather convenient.

The be was comfy. Overall the stay was unsatisfying

Staff was very helpful and gracious. Room was very clean, rhey gave us extra towels.

I love it, excellent personal attention and service and a good wifi

I use this hotel on every business trip to Phoenix... usually there's no problem me getting a room early 11:30 ish (because of my flights schedule) and often I am welcomed with a smile and a fresh baked cookie. But this time the agent at the front desk Andre told me I cannot get a room until 3PM... which it's OK I can understand they may have a big group or missing cleaners, etc. I asked if I can wait at the lobby and if they can give they WiFi password so I can work meanwhile... with an attitude I was told I cannot use the internet until I check in. Few minutes later (around noon) a lady comes and get a room right away! I stood up and asked again if I can get my room... Andre asked the other lady agent to help me... and she did with a smile and without the attitude of Andre. Sorry to write a bad review of this Double Tree, but I felt Andre could have helped me and he decided not to.

Free breakfast would be appreciated like in other Hilton hotels brands

lovely property in a great location, but starting to show its age. Room was nice and clean, but AC unit took 2 hours to cool the room down (it was a VERY hot day) and was quite noisy. Parking was very limited requiring a long walk to the hotel entrance. Staff was friendly, but seemed ineffective to actually solve problems. For the money, I would probably choose another location or brand.

Smell in the room, ice machine not working, bathroom door didn’t latch properly

Nice property, close to many of the activities that we enjoy.

Like the card pad entries. Neat!! so much better than the slot-types. Did not like the "do not disturb" door card. It fell off everytime we opened the door.

It was fine nothing extraordinary jumped out at me

N Metro Pkwy E Phoenix AZ

Hotel highlights

  • Walking distance to Castle N' Coasters
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Located in North Mountain within a short stroll of Castle N' Coasters, DoubleTree by Hilton Phoenix North is within a 10-minute drive Cave Creek Golf Course. This 284-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Order from room service to satisfy your hunger without leaving your room.


Rooms

The 284 rooms are soundproofed and have an array of amenities, including refrigerators, coffee makers, and laptop-compatible safes. 42-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include phones, ironing boards, and desks.


Property features

At DoubleTree by Hilton Phoenix North, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Accessible (Hearing)

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

2 Queen Beds | Sleeps 4

Guest reviews for DoubleTree by Hilton Phoenix North

Everyone (29) Couples (2) Family (10)
4
Everyone

For a hotel in a very silly part of town I felt safe and staff took care of all late night issues and noises we had from drunk late night noises

By on Apr 8, 2021

Review comment responded on Apr 9, 2021

Dear Guest, I'm sorry to hear you had a disruption, but happy to hear we took care of it. Thank you for staying with us and we hope to see you again soon!

5
Everyone

By on Mar 26, 2021

Review comment responded on Apr 7, 2021

Dear Guest, Thank you for taking the time to review us! See you on your next visit!

3
Family Family

Surrounding area was run down and appeared to be unsafe

By on Mar 21, 2021

Review comment responded on Mar 24, 2021

Dear Guest, Thank you for your feedback and sharing your concerns.

5
Family

Perfect location next to lots of restaurants. Rooms were super clean and cozy. The ladies at the front desk were the best. The pool was accessible and well kept. The complimentary cookies were a nice touch.

By on Mar 8, 2021

Review comment responded on Mar 13, 2021

Dear Guest, Thank you for sharing your experience. I'm happy to see you enjoyed your stay. Come back and see us!

5
Business Business

Nice hotel. Plenty of dining options nearby that makes it rather convenient.

By on Feb 22, 2021

Review comment responded on Feb 23, 2021

Dear Guest, Thank you for your feedback. I happy to hear you were able to find dining options of your liking. See you on your next visit!

4
Everyone

By on Feb 21, 2021

Review comment responded on Mar 4, 2021

Dear Guest, Thank you for staying with us! See you on your next visit!

2
Family

The be was comfy. Overall the stay was unsatisfying

By on Feb 16, 2021

Review comment responded on Feb 16, 2021

Dear Guest, I'm happy to see the bed was comfortable. We apologize your stay was unsatisfying. I will share your feedback with the management. Thank you for staying with us!

5
Partner Couples Family

Staff was very helpful and gracious. Room was very clean, rhey gave us extra towels.

By on Feb 13, 2021

Review comment responded on Feb 14, 2021

Dear Guest, Thank you for feedback! I happy to see you enjoyed your stay!

5
Family Family

I love it, excellent personal attention and service and a good wifi

By , from San Diego on Sep 27, 2020

Review comment responded on Sep 28, 2020

Thank you for your wonderful review! We pride ourselves on our service and we're thrilled that our staff was able to shine! We hope your travels bring you back soon!

3
Everyone

By on Mar 16, 2020

Review comment responded on Mar 16, 2020

Thank you for taking the time to rate the property! We hope to see you again soon!

DoubleTree by Hilton Phoenix North

10220 N Metro Pkwy E, Phoenix, AZ 85051
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