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Recent guest reviews

Great staff. Close to Convention ctr But the construction around the city makes it difficult to enjoy. And rooms and furnishings could be updated

Hotel staff was engaging, friendly, helpful and fun to talk to. I do wish they were wearing masks as the Delta variant sweeps through. But we had a fun stay

Amazing hotel, location and rooftop pool! Unfortunately, some of my personal items were accidentally thrown away by room service. The hotel is currently working with me to try to replace those items.

Staff Provided Good Information on The Area, And Location Where i Needed to Go.

It was a great stay parking amazingly close. Staff friendly and helpful. Rooms clean and amazing.

Wonderful staff and location. Pool pictures are a bit misleading. — it is not as open ard spacious as it appears in the pictures and it tends to get very crowded as the area can be accessed by the public as well as hotel guests. The hotel is a little worn and could use a do over. Not up to usual Kimpton standards.

The staff was amazing, kind and caring overall. Special thanks to Natalie and Nathan at the front desk!! You guys are awesome and were such a big help to me during my stay. The staff at the restaurant is also fantastic and goes above and beyond. So does housekeeping. Spotless rooms! Self parking is a hassle but can be done with a proper understanding of how to get back into the building and onto your floor. Will return when I’m in the area again!

The property and area are nice and the staff is very helpful. I found the parking garage and elevators to be confusing and never ended up in the same place twice. I expected more for the cost of the room ($350 per night when fees where added on) but the amenities and room were basic and did not constitute this high nightly rate.

Great place. Nice staff.

Great staff & customer service, super clean & welcoming!

Boutique hotel vibes. No staff to help with luggage though but I would absolutely stay here again!

The property was nice, very comfortable. The beds were a 4 on a scale 1-10. The pillows were a 2 at best

Awesome place to stay. Downtown near lots of food choices.

I was super excited about this hotel, but after staying there, it just seemed to fall short of my expectations. There were no robes like advertized, the beds were very hard, and it took a long time for our room cool down. The pool area did not seem family friendly as everyone was drinking and blasting loud music. The pillows were comfortable, the WiFi worked great, and the staff was super friendly. All in all, it wasn’t bad, but it wasn’t great either. You could find better for the price.

proximity to downtown Phoenix and having a nice restaurant/bar, the blue hound.

East Jefferson Phoenix AZ

Hotel highlights

  • Walking distance to Footprint Center and Phoenix Convention Center
  • Onsite dining
  • Outdoor pool
  • Fitness center

Located in Downtown Phoenix, Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel is adjacent to Footprint Center and within a 10-minute walk of other popular attractions like Phoenix Convention Center. This 242-room, 4-star hotel has an outdoor pool along with a gym and a rooftop terrace.


Dining

Enjoy dining at Blue Hound, one of 2 onsite restaurants. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with full breakfast, available for a fee from 6:30 AM to 10:00 AM.


Rooms

All 242 air-conditioned rooms provide iPod docks, minibars, and coffee makers. Guests can expect WiFi, wired Internet, and 37-inch LCD TVs with digital channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Frette Italian sheets and down comforters ensure a restful night. Free newspapers, laptop-compatible safes, and ironing boards are other standard amenities.


Property features

At Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel, guests enjoy an outdoor pool, a gym, and a rooftop terrace. Valet parking is available for USD 40.00 per day. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include WiFi in public areas, conference space, and a business center.

Room options

Suite, 1 King Bed (Arena)

1 King Bed | Sleeps 4

Presidential Suite, 1 King Bed (Cityscape)

1 King Bed | Sleeps 4

Deluxe Room, 2 Queen Beds (Grand)

2 Queen Beds | Sleeps 4

Premier Room, 1 King Bed, Accessible (Roll-In Shower)

1 King Bed | Sleeps 3

Guest reviews for Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel

Everyone (26) Couples (7) Family (12)
3
Everyone

Great staff. Close to Convention ctr But the construction around the city makes it difficult to enjoy. And rooms and furnishings could be updated

By on Oct 27, 2021

Review comment responded on Oct 27, 2021

Thank you for your feedback Peter, we are planning on renovating the hotel here soon and I apologize for the construction. We hope to see you again once construction is done and our rooms have been refurnished!

5
Family

Hotel staff was engaging, friendly, helpful and fun to talk to. I do wish they were wearing masks as the Delta variant sweeps through. But we had a fun stay

By on Aug 6, 2021

Review comment responded on Aug 7, 2021

Thank you for your feedback, we really appreciate it!

3
Partner Couples

Amazing hotel, location and rooftop pool! Unfortunately, some of my personal items were accidentally thrown away by room service. The hotel is currently working with me to try to replace those items.

By on Jul 27, 2021

Review comment responded on Jul 28, 2021

Thank you for your feedback, I'm sorry to hear about your items but am glad to hear we are taking care of this for you.

5
Partner Couples

Staff Provided Good Information on The Area, And Location Where i Needed to Go.

By on May 14, 2021

Review comment responded on May 14, 2021

Thank you for the 5 out of 5 score. We appreciate you choosing Kimpton Hotel Palomar Phoenix and hope to see you again soon!

5
Family with small children

It was a great stay parking amazingly close. Staff friendly and helpful. Rooms clean and amazing.

By on May 2, 2021

Review comment responded on May 6, 2021

Thank you for your feedback, I'm happy to hear you enjoyed your time with us. We hope to see you again next time your visit Phoenix!

3
Family

Wonderful staff and location. Pool pictures are a bit misleading. — it is not as open ard spacious as it appears in the pictures and it tends to get very crowded as the area can be accessed by the public as well as hotel guests. The hotel is a little worn and could use a do over. Not up to usual Kimpton standards.

By on Apr 25, 2021

Review comment responded on Apr 27, 2021

Thank you for your feedback, we really appreciate you choosing to stay with us here at the Kimpton Hotel Palomar Phoenix. I apologize for the pool not being spacious enough or if it seemed misleading to you. We are currently in the process of renovating the hotel and hope to have you back again for a hopefully better experience.

5
Everyone

By on Apr 25, 2021

Review comment responded on May 6, 2021

Thank you for your feedback, we really appreciate it and hope to see you again for another visit soon!

4
Everyone

The staff was amazing, kind and caring overall. Special thanks to Natalie and Nathan at the front desk!! You guys are awesome and were such a big help to me during my stay. The staff at the restaurant is also fantastic and goes above and beyond. So does housekeeping. Spotless rooms! Self parking is a hassle but can be done with a proper understanding of how to get back into the building and onto your floor. Will return when I’m in the area again!

By on Apr 17, 2021

Review comment responded on Apr 20, 2021

Thank you for your feedback, we really appreciate it. The parking garage can be a little confusing but I am happy to hear you were able to navigate to and from the garage and that our staff was helpful to you during your visit. Thank you for choosing Kimpton Hotel Palomar Phoenix!

3
Everyone

The property and area are nice and the staff is very helpful. I found the parking garage and elevators to be confusing and never ended up in the same place twice. I expected more for the cost of the room ($350 per night when fees where added on) but the amenities and room were basic and did not constitute this high nightly rate.

By on Apr 17, 2021

Review comment responded on Apr 20, 2021

Thank you for your feedback, I apologize for the inconvenience you faced with the elevators, since we do not own the garage our elevators unfortunately do not take you down or back up from the garage. We appreciate you letting us know where we can improve and want to thank you for staying with us.

4
Everyone

By on Apr 12, 2021

Review comment responded on Apr 27, 2021

Thank you for your feedback, we really appreciate you choosing to stay with us here at the Kimpton Hotel Palomar Phoenix. We hope to see you again soon!

Kimpton Hotel Palomar Phoenix Cityscape, an IHG Hotel

2 East Jefferson, Phoenix, AZ 85004
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