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Kimpton Hotel Palomar Phoenix Cityscape by IHG

4.0 star property
Hotel with a rooftop terrace, steps from Mortgage Matchup Center

Choose dates to view prices

Photo gallery for Kimpton Hotel Palomar Phoenix Cityscape by IHG

Exterior
Property video
Meeting facility
Bar (on property)
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service

Explore the area

View in a map
2 East Jefferson, Phoenix, AZ, 85004
  • Place, Mortgage Matchup Center
    ‪2 min walk‬
  • Place, Phoenix Convention Center
    ‪3 min walk‬
  • Place, Chase Field
    ‪7 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed (Essential)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Essential)

9.4 out of 10
Exceptional
(53 reviews)
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility Accessible, High Floor)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible (Mobility Accessible, High Floor)

8.0 out of 10
Very good
(7 reviews)
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Essential)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (Essential)

9.6 out of 10
Exceptional
(71 reviews)
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(12 reviews)
  • 480 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, City View

9.6 out of 10
Exceptional
(17 reviews)
  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room (Essential)

10.0 out of 10
Exceptional
(1 review)
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Accessible (Mobility)

  • 710 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility Accessible)

Room, 1 King Bed, Accessible (Mobility Accessible) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible (Mobility Accessible)

8.6 out of 10
Excellent
(10 reviews)
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Accessible (Mobility)

7.8 out of 10
Good
(9 reviews)
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Essential, High Floor)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Essential, High Floor)

9.2 out of 10
Wonderful
(84 reviews)
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premium Room

10.0 out of 10
Exceptional
(3 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite (Arena)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite (Arena)

8.0 out of 10
Very good
(1 review)
  • 800 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Presidential Suite

  • 1325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, City View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(9 reviews)
  • 480 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Phoenix

Located in Downtown Phoenix, Kimpton Hotel Palomar Phoenix Cityscape by IHG is adjacent to Mortgage Matchup Center and within a 5-minute walk of other popular sights like Phoenix Convention Center. This 242-room, 4-star hotel has an outdoor pool along with a gym and a rooftop terrace.

What's nearby

  • Mortgage Matchup Center - 2 min walk - 0.1 miles
  • Phoenix Convention Center - 3 min walk - 0.2 miles
  • Phoenix Symphony Hall - 3 min walk - 0.2 miles
  • Chase Field - 7 min walk - 0.4 miles
  • The Van Buren - 8 min walk - 0.5 miles

Getting around

  • Washington - Central Station - 2 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 13 min drive

Restaurants

  • ‪Blanco Block 23 - ‬3 min walk
  • ‪Pigtails - ‬2 min walk
  • ‪The Arrogant Butcher - ‬1 min walk
  • ‪Ingo's Tasty Food - ‬2 min walk
  • ‪Potbelly Sandwich Shop - ‬1 min walk

About this property

Kimpton Hotel Palomar Phoenix Cityscape by IHG

Hotel with a rooftop terrace, steps from Mortgage Matchup Center
At Kimpton Hotel Palomar Phoenix Cityscape by IHG, guests enjoy an outdoor pool, a gym, and a rooftop terrace. Valet parking is available for USD 44.00 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include WiFi in public areas, meeting rooms, and conference space.
Guests can expect WiFi, wired internet, and 50-inch LCD TVs with digital channels. Pillowtop beds sport Frette Italian sheets and down comforters, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include minibars, free newspapers, and laptop-compatible safes.
Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.99 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 12.99 per day); wired internet (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 30 per night)
  • Covered valet parking on site (USD 44 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 7 to 28 for adults and USD 7 to 26 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Blue Hound & Eden

Things to do

  • Free bicycle rentals
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Renovated guestrooms - September 2025
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 39.57 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 7 to 28 for adults, and USD 7 to 26 for children
  • Fee for in-room wireless internet: USD 12.99 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.99 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 12.99 per day (rates may vary)
  • Fee for wired internet in public areas: USD 12.99 per day (rates may vary)
  • Self parking fee: USD 30 per night
  • Covered valet parking fee: USD 44.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-3:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palomar CityScape
Palomar CityScape Hotel
Palomar CityScape Hotel Phoenix
Palomar CityScape Phoenix
Palomar Phoenix
Palomar Phoenix CityScape
Phoenix Palomar

Frequently asked questions

Are free cancellation options available at Kimpton Hotel Palomar Phoenix Cityscape by IHG?

Kimpton Hotel Palomar Phoenix Cityscape by IHG provides free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Kimpton Hotel Palomar Phoenix Cityscape by IHG?

As of Dec 5, 2025, prices found for a 1-night stay for 2 adults at Kimpton Hotel Palomar Phoenix Cityscape by IHG on Dec 14, 2025 start from $135.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Kimpton Hotel Palomar Phoenix Cityscape by IHG?

This hotel is situated in Downtown Phoenix within a 10-minute walk of Mortgage Matchup Center and Chase Field. You'll also find The Van Buren and Phoenix Symphony Hall less than a mile away.

Is there parking available at Kimpton Hotel Palomar Phoenix Cityscape by IHG?

Yes, covered valet parking is offered for USD 44.00 per day with in/out privileges. Accessible parking and bicycle parking are also available.

Does Kimpton Hotel Palomar Phoenix Cityscape by IHG have a casino?

No, Kimpton Hotel Palomar Phoenix Cityscape by IHG doesn't have a casino.

Is there an indoor pool at Kimpton Hotel Palomar Phoenix Cityscape by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 9:00 PM.

What do couples enjoy most about Kimpton Hotel Palomar Phoenix Cityscape by IHG?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant with al fresco dining.

Does Kimpton Hotel Palomar Phoenix Cityscape by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Kimpton Hotel Palomar Phoenix Cityscape by IHG have a restaurant with a breakfast menu?

Yes, Kimpton Hotel Palomar Phoenix Cityscape by IHG serves a full breakfast for a surcharge each morning at Blue Hound & Eden.

Will Kimpton Hotel Palomar Phoenix Cityscape by IHG allow pets to stay free of charge?

Yes, pets stay free at Kimpton Hotel Palomar Phoenix Cityscape by IHG and the property also provides food and water bowls for pets.

Are there connecting rooms at Kimpton Hotel Palomar Phoenix Cityscape by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Kimpton Hotel Palomar Phoenix Cityscape by IHG?

The closest major airport to Kimpton Hotel Palomar Phoenix Cityscape by IHG is Phoenix Sky Harbor Intl. Airport (PHX), which is 5.2 mi away (13 minutes by car). Another top airport is Phoenix Deer Valley Airport (DVT), which is located 21 mi away (31-minute drive).

Are there rooms with balconies that I can book at Kimpton Hotel Palomar Phoenix Cityscape by IHG?

No, there aren't any guestrooms with balconies at Kimpton Hotel Palomar Phoenix Cityscape by IHG.

Does Kimpton Hotel Palomar Phoenix Cityscape by IHG have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Kimpton Hotel Palomar Phoenix Cityscape by IHG.

Kimpton Hotel Palomar Phoenix Cityscape by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 875 out of 1197 reviews
Rating 8 - Good. 173 out of 1197 reviews
Rating 6 - Okay. 82 out of 1197 reviews
Rating 4 - Poor. 31 out of 1197 reviews
Rating 2 - Terrible. 36 out of 1197 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Christian

Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. The entire property was very well kept. Great location to many restaurants and sporting events. We especially enjoyed the outdoor pool.
Stayed 4 nights in Aug 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Taneka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything
Stayed 1 night in Aug 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

bryan

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

SYLVIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Dung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

J R R, Los Angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience in its entirety is exemplary but for a slight issue of inconsistency in the pricing of pool cabanas that no finality was ever determined. Moreover, it was made apparent at one point that outsiders or non-guests are able to access the rooftop pool area to the staff’s knowledge. This issue is particularly pronounced as the non-guest, delicately put, is quite an unsavory character. We intend to return but hope that such issues are appropriately addressed.
Stayed 3 nights in Aug 2025

6/10 Okay

Esteban

Stayed 1 night in Aug 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for bars and concerts.
Stayed 1 night in Aug 2025

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Deon

Stayed 1 night in Aug 2025

10/10 Excellent

Tenisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Maison

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself was great, and so were most of the staff. But we had such an awful experience with Rico checking out that it really soured the end of the weekend for us. He joked that our bags had been picked up by someone else and so were lost, then watched us panic for a good 2 minutes before revealing he was “joking.” Then he was inappropriate with my friend, touching her multiple times on the shoulder, commenting on her eyes and taking her out, then followed us outside as we were leaving to do so again. Travel is stressful enough; what kind of person finds it amusing to cause others distress? The stress of thinking all our belongings were really lost took a year off my life.
Stayed 2 nights in Aug 2025

6/10 Okay

Deanna

Liked: Cleanliness, staff & service

Ok

It was in a great location but older needs some updates done snd yhe beds aren't comfortable at all.
Stayed 1 night in Aug 2025

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Aug 2025

4/10 Poor

richard

Wrong room
Stayed 1 night in Aug 2025

8/10 Good

PHILIP

Stayed 1 night in Aug 2025

10/10 Excellent

Katrina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay for our 24 hour visit from California! The accommodations were exceptional, clean and comfortable. The customer service was also amazing. Very special thank you to Dylan at check in who provided a warm and speedy welcome to the property. Another special shout-out to Chris during the wine and hors d'oeuvres hour. Looking forward to a future return to this property!
Stayed 1 night in Aug 2025

10/10 Excellent

Sheila

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Stayed 2 nights in Aug 2025

10/10 Excellent

Shelley

Stayed 1 night in Aug 2025

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