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W Scottsdale

4.0 out of 5.0

Recent guest reviews

The Hotel has a beautiful building but the amenities were not good. The mattress was of low quality and not comfortable. The shower floor was too slippery and no bars to hold on .

If you want a place to stay in the heart of scottsdale the W os the place to be. Restaurants Bars Clubs all right outside your door. The pool was alot of fun. They have dj sat and sunday starting at noon. Room was clean and comfy. Great time!!

Terrible experience with Matt the manager. We were not able to check in until 6 pm after arriving at 10:00 am and asking for early check in but being told our room would be available at 3:00 pm. His excuse was sorry people check out late and we don't have enough staff. Very very rude

On the Second day of our stay, we returned to our room at 9pm to find a strangers doggie bag with a warm steak in it from a nearby steakhouse on the floor of our room. There was a mans wallet on the dresser and other random trash that had not been there when we left our room that morning. $40 dollars in cash was stolen from the table. We called security and the manager of the hotel to report these findings. We were told that a hotel employee had provided an unauthorized person a key to our room. we were outraged that someone clearly had access to our room without our permission! The manager apologized, then stated "you have to understand, you are at the W, people get extremely intoxicated and things happen." That was the only explanation given. This is a very dangerous situation and judging by the manager's nonchalant attitude, one that has happened in the past and will continue to happen. A police report of the events was made even though the manager told us that wasn't necessary.

The room was not cleaned properly it had a bad stale odor and it was dusty. I advised the staff they immediately moved me rooms

Hotel was awesome. Within walking distance to many sites. Staff was very helpful any friendly.

Love being able to walk to amazing restaurants and shopping.. The also shuttle you. Just the smell of the hotel makes u relax. Def. a club like experience in the bar and lobby at night.. But great people watching!

This was a fun hotel -- the décor was trendy and the staff customer service was outstanding. Anything we asked for we were able to get. The location is great -- within walking distance to many restaurants and shopping. We would definitely stay here again!

For the price the rooms are a little on the small side, however they are very nice. A little noisy too at some points through out the stay, but I did notice a sign in the lobby that said they could move guests if their room was too loud (New Years) Overall great stay.

I would not recommend this hotel at all unless you want to stay in a closet. The rooms are a joke and so small. There are much nicer hotels with larger rooms for the same price. I honestly can't believe anybody would walk into these rooms and be happy.

We stayed for a quick night away, just the two of us and had a great time. Pool is a big party on a Saturday and the hotel is in the perfect spot and walking distance to clubs if you want to go to one. Sushi Roku was great, we had reservations and did not have to wait at all.

This hotel has the tiniest rooms that I have ever seen, It is in a great area of town but you will be sleeping in a closet with a bathroom that only has a curtain.

I was agreat place to stay, you get what you pay for.

Wasn't what I expected from a W Hotel. Watch out for the 2nd floor room, you might get a view of the walkway like me, or should I say, What View. Wasn't worth the price I paid for the room.

Great spot for getting away for quick weekend. Right next to great nightlife and rooftop pool outstanding during the day and night

Incredible location in the heart of Old Town. Great pool and nice rooms. Little surprised that on a Sunday night it was $300 for the night.

Amazing! The hotel staff was great. One of the concierge seen us booking at the spa and gave us a 10% discount coupon.

The W is gorgeous! And has of fun things to do the night life is glamorous! I suggest you gol! Now the bad the drinks are watered Down BAD!!!! And the check in took forever! It's nice but not worth 400 a night!!!

Awesome hotel.. will definately stay there again

We were traveling with 10 women looking for a relaxing getaway in first class accommodations. We had several options that were of the same star rating or higher for lower price but went with the W b/c we know they are known for their style, service and accommodations. We also heard that their pool was THE place to be in Scottsdale. WE WERE VERY DISAPPOINTED. There are so many things to comment on that I will just list them here: THE BAD: 1) our friends called TWICE to confirm that there would be 2 double beds in their room. When checking in, they were given a king and repeatedly told that there were no doubles available in the whole hotel. After discussing with the check-in staff for 15min., they were suddenly able to find a room with two doubles. 2) We found Dorito chips and a clothing tag on the floor when we lifted up the comforter on our bed. We didn't eat Doritos on the entire trip. 3) Practically all of us had a bad experience with almost slipping in the shower. My roommate did fall and had to fill out an incident report b/c her bruises were very large 4) Room service took 45min. to an hour and when it arrived, it was cold. 5) You have to pay $50 for a late check out after noon and then $75 for any time between 3 and 6pm. 6) We witnessed a poor senior couple, STAYING AT THE HOTEL, booted from the chairs they had put their stuff down on at the pool b/c the chairs are reserved for $25. The poor gentleman had a cane and they were asked to move! 7) We are in the process of investigating errors on the bill right now. 8) After a long night out, my friends were trying to sleep in and got a call at 8am telling them their breakfast was on it's way. THEY DID NOT ORDER BREAKFAST. 9) We all called for late checkout and were told we had to pay a fee. My one friend called, agreed to pay, and then got a call later telling her she did not have to pay. 10) We wanted to spend time with friends at the end of the night and had a security guard with headset on, moving us along in to our rooms as though we were teenagers with a curfew. We are all mid-30s and early 40s! I understand the need to control noise, but being ushered to our rooms and followed by security was a bit excessive. 11) There is only one restaurant in the hotel and it is a higher end sushi restaurant. We were hoping there were less expensive options to get snacks or lunch or something at the hotel, other than at the pool. 12) Our room was not cleaned for two days. We did have our "do not disturb" up in the a.m. but took it down when we headed out to the pool before noon. No on came back to clean the room at any point in the day. 13) Apparently we are charged a small fee for the paper each day. We never saw the paper. This must be b/c our room was never cleaned. I will admit, some of the gripes are personal preference on things but overall, the hotel was very disappointing. It is not like the W Hotels we have stayed at in other cities. GOOD STUFF: There were three standouts at the hotel - Carlos and the set of twins that work at the front desk. They did their jobs very well had extremely pleasant attitudes throughout our stay there.

7277 E Camelback Road Scottsdale AZ

Hotel highlights

  • Onsite dining
  • Nightclub
  • Outdoor pool
  • 24-hour fitness center

W Scottsdale places you within a 10-minute stroll of Scottsdale Waterfront and Scottsdale Fashion Square. This 4-star hotel has 230 guestrooms and offers an outdoor pool, a 24-hour fitness center, and a nightclub. Camelback Mountain and Western Spirit: Scottsdale's Museum of the West are also near this Scottsdale hotel.


Dining

Enjoy a bite to eat at Sushi Roku, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, breakfast is available for a fee.


Rooms

The 230 rooms are air-conditioned and have an array of amenities, including iPod docks, minibars, and espresso makers. Guests can expect to find WiFi, wired Internet, and 37-inch LCD TVs with DVD players and pay movies. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Free weekday newspapers, safes, and phones are also available.


Property features

W Scottsdale features a nightclub, an outdoor pool, and a 24-hour fitness center. Parking is available for USD 15 per day (USD 32 per night for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include WiFi in public areas, 8 meeting rooms, and conference space.

Room options

Cool Corner Room

King 1 | Sleeps 3

Fabulous Room, Double Room

Full 2 | Sleeps 4

Fabulous Room, 1 King Bed

King 1 | Sleeps 2

Suite (SPA)

King 1 | Sleeps 3

Guest reviews for W Scottsdale

Everyone (5) Couples (5) Business (4) Family (2) Friends (5)
3

nice decoration, good staff but bad amenities

Everyone

The Hotel has a beautiful building but the amenities were not good. The mattress was of low quality and not comfortable. The shower floor was too slippery and no bars to hold on .

By , from Los Angeles on Oct 7, 2017

5

bachelor party

Everyone

If you want a place to stay in the heart of scottsdale the W os the place to be. Restaurants Bars Clubs all right outside your door. The pool was alot of fun. They have dj sat and sunday starting at noon. Room was clean and comfy. Great time!!

By , from Chicago on Jul 1, 2017

1

horrible management

Everyone

Terrible experience with Matt the manager. We were not able to check in until 6 pm after arriving at 10:00 am and asking for early check in but being told our room would be available at 3:00 pm. His excuse was sorry people check out late and we don't have enough staff. Very very rude

By , from maki on Nov 18, 2016

2

dangerous situation!

Everyone

On the Second day of our stay, we returned to our room at 9pm to find a strangers doggie bag with a warm steak in it from a nearby steakhouse on the floor of our room. There was a mans wallet on the dresser and other random trash that had not been there when we left our room that morning. $40 dollars in cash was stolen from the table. We called security and the manager of the hotel to report these findings. We were told that a hotel employee had provided an unauthorized person a key to our room. we were outraged that someone clearly had access to our room without our permission! The manager apologized, then stated "you have to understand, you are at the W, people get extremely intoxicated and things happen." That was the only explanation given. This is a very dangerous situation and judging by the manager's nonchalant attitude, one that has happened in the past and will continue to happen. A police report of the events was made even though the manager told us that wasn't necessary.

By on Oct 3, 2016

3
Everyone

The room was not cleaned properly it had a bad stale odor and it was dusty. I advised the staff they immediately moved me rooms

By on Mar 15, 2016

5

awesome stay cation

Couples

Hotel was awesome. Within walking distance to many sites. Staff was very helpful any friendly.

By on Jul 11, 2015

5

easy location

BusinessTravelers

Love being able to walk to amazing restaurants and shopping.. The also shuttle you. Just the smell of the hotel makes u relax. Def. a club like experience in the bar and lobby at night.. But great people watching!

By on May 1, 2015

4

great weekend getaway

Couples

This was a fun hotel -- the décor was trendy and the staff customer service was outstanding. Anything we asked for we were able to get. The location is great -- within walking distance to many restaurants and shopping. We would definitely stay here again!

By on Mar 10, 2015

4

great hotel small rooms

Couples

For the price the rooms are a little on the small side, however they are very nice. A little noisy too at some points through out the stay, but I did notice a sign in the lobby that said they could move guests if their room was too loud (New Years) Overall great stay.

By on Jan 26, 2015

1

tiny rooms

Families

I would not recommend this hotel at all unless you want to stay in a closet. The rooms are a joke and so small. There are much nicer hotels with larger rooms for the same price. I honestly can't believe anybody would walk into these rooms and be happy.

By on Dec 3, 2014