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Embassy Suites by Hilton Scottsdale Resort

3.5 out of 5.0
Overview Reviews Amenities & Policies
5001 N Scottsdale Rd, Scottsdale, AZ
1-844-663-2269
4.1
out of 5
"Good!"
See all 197 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 4.0
Hotel condition 3.5

This hotel is most popular for:

  • Couples
  • Everyone
  • Family

Recent guest reviews

Everything was beyond our expectations! We would highly recommend Embassy suites to any one staying over at Scottsdale. Thanx!!!

The complimentary breakfast was great. Good location, close to shops and restaurants.

Clean and comfortable room!! Breakfast was fantastic!!

Everyone was very helpful and friendly. Our room was immaculate and the bed was very comfortable. I plan on staying there if I’m ever in Scottsdale again.

This is our second time here and we will keep going back. The service is great and the amenities cannot be beat. We love that each room is a suite giving our family plenty of space to spread out. We also loved the movie at the pool and kids activities. Lastly, we can’t praise the service enough! Everyone we met or saw was friendly, helpful and accommodating. We had a wonderful stay!

The female hotel staff is wonderful; especially Aye. Our GPS wasn't working properly in our vehicle and Aye provided us with very good directions back to the airport.

Staff was amazing and very caring. I was with my sick sister and every time someone saw they asked how she was doing. Great staff, great breakfast, cool happy hour and I don't drink and Coffey room.

Great room with all the amenities needed. We didn’t get a chance to take a dip in the pool but it looked very nice. Lots of food and activities within a couple of miles of the property.

Excellent breakfast, high quality food included with room. Attentive staff.

Great breakfast And happy hour. The staff were all very friendly and helpful

We've been staying here for many years and enjoyed it. One small concern was valet parking. We were taken by surprise by the new service and really would rather park our car ourselves. After a day or two we realized that we still had that option. The evening reception has also changed--no popcorn! Otherwise, it's as great as ever.

Loved the hotel. My kids and I had a great time. The blinds and bathroom upper rim of door were thick with dust. The breakfast buffet staff needs coaching in how to be friendly to their guests. Food was fine, but staff was not pleasant.

Didn’t like the fact that the rooms were set up like a motel, on the outside and not within the hotel. Because very didn’t feel safe, moved to another hotel

Somehow my reservation dates were changed while I was booking the room. When I found out that they had me arriving a day early I had to pay for an extra night. I called to inform them that I would not be arriving until the day after my reservation and to please hold my room as I would be arriving the following day. I was assured by 3 people that my room would be waiting for me as I had prepaid. When I arrived I was told they did not have a room and my reservation had been cancelled since I did not show up. There were no notes on my reservation or any record that I had called. They finally pulled some strings to make sure I had a room to stay in. It was of far lesser quality then I had paid for. It was right next to the elevator and the walls are paper thin so I was awoken constantly. Twice I had housekeeping pound on my door even though I had the Do not Disturb sign out. Twice I had housekeeping staff push their carts full of dirty towels and bedding into the elevator with me. Both times I came in contact with the dirty laundry being exposed to who knows what. The patio furniture around the pool area was covered in bird droppings with no sign of being cleaned the entire time I was there. Bringing up the issues with the front desk only gained me an extra few hours for a late check out. I had a choice to hang around by the pool or enjoy happy hour. I went to the airport 5 hours early to try to end my trip on a good note. One more reason to use vacation rentals.

N Scottsdale Rd Scottsdale AZ

Hotel highlights

  • Walking distance to Old Town and Scottsdale Fashion Square
  • Free buffet breakfast
  • Free WiFi in public areas
  • Onsite dining

Located in South Scottsdale, Embassy Suites by Hilton Scottsdale Resort is adjacent to Old Town and within a 15-minute walk of popular sights like Scottsdale Fashion Square. This 312-room, 3.5-star hotel welcomes guests with 2 outdoor pools, free breakfast, and a health club.


Dining

Free buffet breakfast is included with your stay and awaits you each morning. Enjoy a bite to eat at Granada Bar & Grill, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception.


Rooms

Guests can expect to find WiFi and 43-inch a flat-screen TV with cable channels and pay movies. The bathroom offers hair dryers, free toiletries, and bathrobes. Other standard amenities include a sofa bed, a dining area, and a sitting area.


Property features

Renovated in 2016, Embassy Suites by Hilton Scottsdale Resort offers 2 outdoor pools, a health club, and 2 spa tubs. Valet parking is available for USD 25.00 per night. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include an outdoor tennis court, free WiFi in public areas, and a conference center.

Room options

Suite, 1 Bedroom

King 1 | Sleeps 4
$180* Per night/room Oct 30 - Oct 31

Presidential Suite, 2 Bedrooms (1 king and 2 queen beds)

King 1 | Sleeps 8

Premium Suite, 1 King Bed, Accessible (Hearing)

King 1 | Sleeps 4

Superior Suite, 1 Bedroom

King 1 | Sleeps 4

Premium Suite, 2 Double Beds, Accessible, Bathtub

Full 2 | Sleeps 6

Guest reviews for Embassy Suites by Hilton Scottsdale Resort

Everyone (50) Couples (69) Business (17) Family (39) Friends (9) Other (14)
5
Partner Couples

Everything was beyond our expectations! We would highly recommend Embassy suites to any one staying over at Scottsdale. Thanx!!!

By on Sep 4, 2019

Review comment responded on Oct 10, 2019

We are beyond thankful to hear about your stay. Come see us again.

5
Families

The complimentary breakfast was great. Good location, close to shops and restaurants.

By on Aug 10, 2019

5
Families

Clean and comfortable room!! Breakfast was fantastic!!

By on Jul 31, 2019

5
Everyone

Everyone was very helpful and friendly. Our room was immaculate and the bed was very comfortable. I plan on staying there if I’m ever in Scottsdale again.

By on Jul 27, 2019

5
Families Families

This is our second time here and we will keep going back. The service is great and the amenities cannot be beat. We love that each room is a suite giving our family plenty of space to spread out. We also loved the movie at the pool and kids activities. Lastly, we can’t praise the service enough! Everyone we met or saw was friendly, helpful and accommodating. We had a wonderful stay!

By on Jul 9, 2019

Review comment responded on Jul 9, 2019

Dear Anonymous, We couldn't thank you enough for coming back and staying with us again. We are very proud of our team here and they are what set us apart of all the other resorts. And reading your review about your recent stay tell us that we did what we always do best, "creating memorable experiences" for our guests. We look forward to your return on the near future.

5
Families

The female hotel staff is wonderful; especially Aye. Our GPS wasn't working properly in our vehicle and Aye provided us with very good directions back to the airport.

By on Jun 26, 2019

5
Families Business Business Travelers

Staff was amazing and very caring. I was with my sick sister and every time someone saw they asked how she was doing. Great staff, great breakfast, cool happy hour and I don't drink and Coffey room.

By on Jun 25, 2019

4
Everyone

By on Jun 3, 2019

5
Everyone

By on Apr 22, 2019

4
Partner Couples

Great room with all the amenities needed. We didn’t get a chance to take a dip in the pool but it looked very nice. Lots of food and activities within a couple of miles of the property.

By on Apr 21, 2019

Embassy Suites by Hilton Scottsdale Resort

5001 N Scottsdale Rd, Scottsdale, AZ 85250
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