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Embassy Suites by Hilton Scottsdale Resort

3.5 out of 5.0

Recent guest reviews

Rafael in the bar at 5:30 each night is The best guy hands down! Free shuttle to old downtown also a plus.

The hotel is nice, quiet and close by car to the Old City. The full hot breakfast and complimentary drinks and snacks at the evening time are very good.

Air conditioning was not working properly. We had it set on 65 and the room was only 77. I called for them to look at it and the guy said give it about an hour. It never got cooler. Two days later I called again and this time they said that the motor needs to be replaced and we would have to change rooms if we wanted to do so. They only had a room with 2 doubles available (we were in a king) and we were already settled in with all our stuff unpacked. On top of it, we had my daughter who's only 1. So we had 77 degree a/c in 110 degree weather. It was terrible.

Very good experience. Loved the happy and hour, plus omelets for breakfast.

Very nice to find nice place to stay. Nice restaurant, and very good buffet breakfast and snacks

The rooms were clean, everything has been renovated. My only complaint was the room smelled a little musty. Great selection at the manager's reception and wonderful breakfast.

The room product is beautiful with modern finishes & amenities. Location is great! Unfortunately, one staff member (Andrew) left a negative mark on my overall experience. The other staff we encountered during our stay were friendly and accommodating.

THE air conditioned is very old and noisy The linens are very short for the beds The beds are unconfortable

Horrible sewage smell in comference center for days.... many times front desk is not able to be reached via phone call.... beds are too soft. I slept on sofa a few nights because the bed was just that u comfortable

It was a teen sleepover party 1 adult, 5 teens. It was perfect, plenty of room in the suite, the girls enjoyed the pool and the breakfast was fabulous!!! It was totally worth what we paid through orbitz.

I have stayed at this property annually for the past 15 years. Since becoming Embassy Suites: * Indifferent front desk...acted like they were doing me a favor by acknowledging me. Gentleman too busy doing his insurance sign up * I prefer a room over the lobby area.. I called ahead to make this request---as I have in the past. I was handled very rudely--again as if I was asking for an arm. * Upon arrival I was told only one room in the area was available. Room on ground level---closest to parking lot * I took the room, but it was dirty, smelled, no second lock on door, no notes to post for housekeeping * garbage not taken out for 3 days * I tipped the housekeeping staff daily and the TV pedestal had enough dust to write my name in it * I am assuming this was a handicap accessible room. The bathroom was horrible--shower too narrow to stand facing shower head...water splashed all over floor. had to lay towels down to keep from slipping and falling

This is the third reunion that I have attended and we did them all at Embassy Suites. Dallas, Atlanta, and Scottsdale, and we intend to do it again this fall at Old Town Omaha. Your facilities are perfect for people in their 80's. Your breakfasts are great, your staff are very helpful and your hotels are generally situated where the action is.

Friendly staff, clean hotel, spacious rooms, and great amenities. Close to shopping and highways to get around greater Phoenix area. Will definitely stay here again!

I couldn't sleep because of noise of air condition kicking every three minutes or so. Other than, I feel it was a great room booked through Orbtiz for such a reasonable rate. Thanks Orbitz.

Average hotel older exterior upgraded interior. Good breakfast buffet

After spending 5 nights in other hotels, we needed a nights sleep... So headed to the Embassy to enjoy complimentary drinks and snacks, a clean spacious suite, and delicious breakfast in the morning! Night and day, above the rest!

Staff was very helpful and accommodating. Room was clean and very nice, central AC. Loved the breakfast.

I hate writing reviews but this was a great place and I would stay there again.

Bad at first, because of construction. Excellent after that.

clean and quiet rooms , nice pool . free drinks at happy hour reception . and nice breakfast..

5001 N Scottsdale Rd Scottsdale AZ

Hotel highlights

  • Free full breakfast
  • Free parking
  • Onsite dining
  • 2 outdoor pools

Within a short walk of Scottsdale Fashion Square, Embassy Suites by Hilton Scottsdale Resort is within a mile (2 km) of Scottsdale Waterfront. This 312-room, 3.5-star hotel welcomes guests with 2 outdoor pools, free breakfast, and free self parking. It's in central Scottsdale and also close to Camelback Mountain and Western Spirit: Scottsdale's Museum of the West.


Dining

Free full breakfast is included with your stay and awaits you each morning. This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception.


Rooms

All 312 air-conditioned accommodations feature sitting areas. Guests can expect WiFi and flat-screen TVs with pay movies. Bathrooms offer hair dryers and free toiletries. Sofa beds, microwaves, and refrigerators are also standard.


Property features

Guests staying at Embassy Suites by Hilton Scottsdale Resort enjoy access to 2 outdoor pools, a fitness center, and 2 spa tubs. There's free parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include an outdoor tennis court, WiFi in public areas, and 26 meeting rooms.

Room options

Presidential Suite, 2 Bedrooms (1 king and 2 queen beds)

King 1 | Sleeps 8

Suite, 1 Bedroom (2 Double Beds)

Full 2 | Sleeps 6

Suite, 1 King Bed

King 1 | Sleeps 4

Deluxe Suite, 1 King Bed

King 1 | Sleeps 4

Guest reviews for Embassy Suites by Hilton Scottsdale Resort

Everyone (29) Couples (66) Business (17) Family (32) Friends (9) Other (14)
4

free drinks

Everyone

Rafael in the bar at 5:30 each night is The best guy hands down! Free shuttle to old downtown also a plus.

By , from West Des Moines, IA on Nov 6, 2017

Review comment responded on Nov 9, 2017

We are glad you had a great experience at our complimentary evening reception. We appreciate the review and thank you for taking the time to write one. We hope to see you again soon.

4
Everyone

The hotel is nice, quiet and close by car to the Old City. The full hot breakfast and complimentary drinks and snacks at the evening time are very good.

By on Oct 30, 2017

Review comment responded on Nov 1, 2017

Thank you for the feedback you provided us. We will share your comments with our staff as we are always pleased to hear positive remarks. We hope you will be our guest again soon.

2

not happy

Everyone

Air conditioning was not working properly. We had it set on 65 and the room was only 77. I called for them to look at it and the guy said give it about an hour. It never got cooler. Two days later I called again and this time they said that the motor needs to be replaced and we would have to change rooms if we wanted to do so. They only had a room with 2 doubles available (we were in a king) and we were already settled in with all our stuff unpacked. On top of it, we had my daughter who's only 1. So we had 77 degree a/c in 110 degree weather. It was terrible.

By , from Chicago on Aug 30, 2017

4

nice facility

Everyone

Very good experience. Loved the happy and hour, plus omelets for breakfast.

By , from Kansas City on Aug 24, 2017

5

convenient places, comfortable to go anywhere else

Everyone

Very nice to find nice place to stay. Nice restaurant, and very good buffet breakfast and snacks

By , from chicago,ill on Aug 10, 2017

4

nice embassy suites.

Everyone

The rooms were clean, everything has been renovated. My only complaint was the room smelled a little musty. Great selection at the manager's reception and wonderful breakfast.

By , from Simpsonville, SC on Jul 25, 2017

3

nice renovations - rude guest services

Everyone

The room product is beautiful with modern finishes & amenities. Location is great! Unfortunately, one staff member (Andrew) left a negative mark on my overall experience. The other staff we encountered during our stay were friendly and accommodating.

By , from Chattanooga, TN on Jul 25, 2017

3

bad air conditioned bad beds

Everyone

THE air conditioned is very old and noisy The linens are very short for the beds The beds are unconfortable

By on Jun 30, 2017

3

just okay

Everyone

Horrible sewage smell in comference center for days.... many times front desk is not able to be reached via phone call.... beds are too soft. I slept on sofa a few nights because the bed was just that u comfortable

By on Jun 25, 2017

5
Everyone

It was a teen sleepover party 1 adult, 5 teens. It was perfect, plenty of room in the suite, the girls enjoyed the pool and the breakfast was fabulous!!! It was totally worth what we paid through orbitz.

By on Jun 2, 2017