Courtyard Scottsdale Salt River3.5 out of 5.0
Recent guest reviews
I'll never give a Courtyard / HIX / similar a 5 star rating, but this was a nice place. Very clean, comfortable, and good service. Pretty much as expected from the Courtyard brand. The location stands out though. Very easy access to Salt River, old town, and numerous businesses and attractions. Would definitely stay here again.
I come back to this location time and time again when I visit the area. It is clean, people are nice and there is a great little cafe in the building that serves coffee and breakfast food and in the evening drinks. There are usually groups of sports teams who stay here so if you do not like that vibe stay elsewhere. I enjoy them even though it has been a while since we had this experience as a family. I also love the pillows and next time I need to find out where to get them :)
Mariah was very helpful and kind to us while we stayed at this location! We appreciated her helpful nature on all topics we asked questions on. Overall she was great at customer service! Thank you Mariah. 💗
I travel about 75-90 nights a year and I usually stay at Marriott Properties. I like staying at Courtyards as it's a great balance between cost/value/convenience. I've been super impressed with the entire staff and have been amazed at how each member approaches their job with such care and attentiveness, almost as if each member owns/runs the property. One employee in particular, Dwayne has gone above and beyond to make our stay amazing. Whenever I come back to the Scottsdale area, I know exactly where I will be staying going forward. Great job!
I really wanted to like this place, but it was just so below average from what we normally expect of courtyard by Marriott hotels. The carpets and bed skirts were super stained/dirty, the room had a funny smell, and the bistro downstairs was terrible for breakfast. We gave it two tries and both times our food was nothing special and expensive. 10-11$ for 1 slice of avocado toast. 1 slice.. you've gotta be kidding me! The elevators were insanely slow for a 4 floor building and the walls in the rooms were paper thin, as we were awoken each morning by our neighbors. The pool, parking, location, and price point were great though. If you're a football fan, you'll enjoy the lobby. Not convinced that that's enough to make me want to recommend or stay here again though.
I travel a ton and it makes a huge difference when the team at the hotel I am staying at is attentive and efficient. I get in quickly, they always have a smile and friendly attitude. The coffee is ready early and I don't feel like I'm being an inconvenience when I need something like extra pillows. Definitely my favorite place to stay when traveling to Scottsdale
I always like Marriotts and am a rewards member. This is my first time staying at this particular location. The service when I walked in was amazing. Super friendly and helpful. I thought I had a card with the name of the people who checked me in but I can't find it. I checked in the evening of Sept 15.. Can't get over the service. I would definitely stay here again if in the area!
I am so impressed with this hotel; the staff are AMAZING! Everyone has been so friendly and very helpful. I especially enjoy the positivity and hard work of Kristy. Every employee I have met I love, but I do have to say that Kristy is my favorite. Two other wonderful people I have had the pleasure of meeting here are Haley and Dwayne. Thank you guys for making not only mine, but my family's stay here so great! I might have to make an excuse to be in Arizona again just to stay here!
We were so impressed with Kristy. She was so friendly and helpful. We had several requests and she worked quickly to meet all of our requests. We will definitely be back and look forward to weeding her again. Kristy is the best!
This is a very nicely managed Courtyard. The pool area is resort like. The staff were exceptional. It was nice that they had complimentary appies during the NFL game. Rooms were updated, quiet and comfortable. Overall I was very impressed with this Courtyard. Location is excellet to all things Scottsdale. The only small nit is that it's close to Pima so during peak traffic times if you're pool side there's a bit of traffic noise. Other than that, I highly recommend.
Reviews from Trip Advisor
89% of guests recommend this hotelTotal of 313 reviews