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I hate to start a review out with Awful but thats exactly what this stay was. I have stayed at The Great Wolf Lodge in California and honestly its worth waiting till we can take a vacation there instead of using this location in our home state of Arizona. Now you would think that with our weather of upwards of 100+ degrees for about 7-8 months a year they would have a huge indoor set up. You would be sadly mistaken. So let me start by saying the drive there from Avondale, Arizona is not too bad about 40-45 mins. We got there and went to check in at 1pm. We were told in the email we could check in early and go to the water park but our room would not be ready till 4pm. We were ok with this as we had a group of 11 kids ranging from 5 to 14yrs of age. I suggest you go with your swim suits on other wise you will be fighting to get them on once in the water park. Now once inside the staff is supposed to confirm the height of your child and give a colored wristband according to heigth. Well we seen this step was by passed and many kids were running around with wristbands that clearly didnt match their heigth. This is in place for a reason so everyone is safe and the younger kids stick to the proper play areas. As for the play areas they are much smaller than other location so if your expecting something grand in size I would save my money and go stay at the location in California. They have Less water slides, smaller wave pool, no surf board section, no life vests for the youngsters who can't swim and two of the slides were out of order when we were there. Although we did not know this till after climbing the stairs all the way to the top. As for the park its self it was a shame. Once inside you have to immediately get seating or you will not have any. For a building that's 6+ floors of room and knowing that you have to stay at the hotel just to get into the water park they should have enough seating to accomidate everyone. As for towels they furnish them but if they are not brought back to the pool area you will be charged $4 each. As for the other attractions within the hotel (bowling, rock climbing, ski walk, ect.) remember to bring tennis shoes and a shirt. once we were done with the water park we went to the rock climbing wall and ski walk each of these activities you must have a shirt and tennis shoes on for. So when you think of water park the last thing on your mind is a pair of tennis shoes, maybe flip flops but not tennis shoes. Luckily we had pairs in our car for each child. Keep in mind the food options are like any other fun park, they are high priced also any additional activities inside the hotel all is an additional charge the only thing included in your room cost is the Water Park. The down side to that was we had to wait over and hour for our food because they didn't have enough staff to service all the guest staying. Now for the room, what a nightmare. So we got to our room which was nice just like the description 2 queen beds and a full size pull out sofa. As for the other group we were with they were in a two room suite and had NO A/C for the two nights they were there. To top it off they were told the hotel was booked full so no other rooms to switch them to. Upon the room reaching 80+ degress the front desk finally brought up fans, compted a breakfast and 30% off their room stay but only after sweating the first night and complaining a second time to the front desk. I have to say for a huge build up, advertisement and reputation to uphold this place is lacking. I get its the first month of their grand opening and the kinks need to be worked out. They need more staff ASAP.... as far as price I would have to stay the one in California is cheaper. Your going to pay quite a bit more (double the cost) for your room and park passes compaired to California. I really do hope hey work out the kinks come down in price and look at expanding the inside of the waterpark area if they plan on sustaining as a business here in Arizona.
I've never been more disappointed in a resort in my life. We weren't able to get our room into 6pm of which is insanity. We had a 1 yr old who's on a specific diet due to allergies so we brought food with us. We couldn't take our cooler etc into the pool area so he could have something to eat. 2 water slides were broken and didn't find out until we climbed the stairs all the way to the top. Having to sign in and sign out pool towels and if you don't bring them back to the pool you are charged for the towel(s). $21 for a cheese pizza. The majority of the pool area is designed for younger kids. We were allowed to use the pool area while we were waiting on our room but as stated above with the one year old it only kinda worked for us They did give us a pizza coupon to use during our visit but honestly $21 (most places charge $5-$10 for pizza) for the inconvenience is not acceptable Next morning went to sign out towels for pool we were told we owed for 4 towels of which we didn't. Had to argue with them and of course there is no such thing as a receipt. My son took a shower as much as he tried to align the shower curtain to the wall the water still splashed all over the place to include on the light switch of which was soaked. The ceiling was wet, the opposite wall was wet and lots of water on the floor. We had adjoining rooms the door that opens to both rooms when fully opened it actually hits the TV on the wall. That is an accident waiting to happen.
My family had a wonderful time at the Great Wolf Lodge in Scottsdale! The lodge had only been open for four days when we arrived, and we were amazed at how well the entire operation flowed. The water park was amazing, as were all of the other activities. The kids especially enjoyed the ropes course and the MagiQuest game. The rooms were terrific, and the restaurants were high-quality. It was also nice that there was a mini fridge in each room and a microwave on each floor. We'll definitely be back!
This waterpark just opened a few days ago. The place was clean, the rooms were nice, and the indoor waterpark was fabulous. I was impressed with all the life guards and safety inside the water park. The employees were friendly and there was lots of activities, merchandise to buy, and many food places to eat at. The disappointment was the magic wands you purchase for the kids. My daughter paid over $100 for 2. The wand was $35, but you also had to add a $15 activation fee for each wand. Half of the activities (using the wand) did not work. Once my grandsons completed their tasks, they can play a game. The game ended up not working and my grandsons left upset and disappointed. The daily parking fee for valet is $35. All the games (bowling, arcade, golf, mining, etc are for an extra fee). The food was expensive and you only get 1 drink, no refills. When ordering a drink at "The Watering Hole", the girl could only make 1 out of the 8 speciality drinks. After 3 days being open, they were already out of supplies. If you lose 1 of their pool towels, you get charged $15. I know it keeps guests from taking towels, so I suggest bring your own. We ended up eating outside the park and getting cheaper snacks and beverages elsewhere. I expect to spend a-lot at Disneyland, but for a 2 day stay at a water park, all inclusive place, it was way too expensive!
Located in South Scottsdale within a 5-minute walk of Salt River Fields at Talking Stick, Great Wolf Lodge Arizona is within 2 miles (3 km) of other popular sights like OdySea Aquarium. This 350-room, 4-star hotel has a water park along with free in-room WiFi and free self parking.
This hotel is home to 5 onsite restaurants, perfect for a quick bite to eat. For your convenience, a full breakfast is served for a fee each morning from 7:30 AM to 11:00 AM.
Guests can expect to find free WiFi. Other standard amenities include a refrigerator, a coffee maker, and a phone.
Guests staying at Great Wolf Lodge Arizona enjoy a water park, free WiFi in public areas, and free newspapers. A stay here includes free parking. The front desk has multilingual staff standing by 24 hours a day to assist with access to locker space and luggage storage. Additional amenities include laundry facilities, a picnic area, and wedding services.