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Courtyard Phoenix North by Marriott

3.0 out of 5.0

Recent guest reviews

Booking price of the hotel was reasonable and the staff was attentive.

Easy check in and out. Friendly atmosphere close to other restaurants helpful staff

Very dated, basic and blah. Drainage & plumbing were horrible. It was clean & the staff was pleasant.

Expected more from a Marriott hotel. It was old and only one mirror that was in the bathroom. No full length mirror. The bathroom floor was filthy, very very dusty over the beds. The hair dryer sounded like it was ready for take-off. Was years old!!! Would never stay there again. Stayed at a Holiday Inn on 3/31 and it was a thousand times better. Can't believe we paid so much for this hotel.

For the second time in two years, our stay was a pleasant one. Hotel location was great, with easy access to freeways and sport venues. My wife has given this hotel a thumbs up in almost everything. Our only real complaint was that they were not able to accommidate us with the two queen bed room that we originally requested. Sofa bed was too small for my teenage grandson. I had attempted to make the adjustment to a 2 queen bed room two weeks prior to our arrival, but was told by the day shift front desk person that this was impossible. Upon our arrival, night clerk said that 1st clerk did note our request and could have assisted us on our 1st attempt for the 2 queen bed room.

It was nice to have compimentary citrus water in the lobby.

Good central location for the two functions we had over the weekend. The rooms are on the small size but comfortable. Only complaint was Saturday night - or more accurately Sunday morning - starting about 1:30 until after 3:00 a.m., there were folks coming back from bars or whatever who were loud and inconsiderate of the fact that anyone else could be in a hotel and wanting to sleep. The walls are thin and do not block the partyers noise at ALL. Considering we were on the first floor just down from the front desk, would have thought they would say something/do something but our partying friends were never approached. Trust me, we would have heard if they were.

Wonderful place to stay. EXTREMELY NICE! Hotel staff was excellent. Extremely helpful with directions to a local casino and any where around the city. Very big shopping mall across the interstate, less than a half mile away. Lots of dining choices nearby. Hotel restaurant was clean and food was very good. I would recommend this hotel to family and friends. My wife and I will definitely stay there again. The hotel's location was a little driving distance from all our scheduled stops, but over all, " NOT BAD! ".

Great staff, clean, comfortable and elegant. Great place to stay for a summer vacation :o)

very pleasant

I wasn't quite sure what to expect considering the price was very low, but to my delight the accomadations were absolutely perfect. Beautiful 3rd floor room, very centrally located. Staff was wonderful. My Marine and I had a great and memorable time. Will be staying again.

The accomidations were fin, and the staff was friendly. The problem, was the internet connection. I was lead to believe tha each room had a free internet connection. This is not true. The only free internet connection is in the lobby. Internet in each room is an additonal cost.

Mom, sister and I had one night before flying out of Phoenix. We had been on a trip to the Grand Canyon and were tired and hot when we arrived. The room was very welcoming as was the staff. We also had free computer use and could print our boarding passes. A list of area restaurants was given to us which made dining easy. The breakfast at the hotel was great with great service. What an easy trip to the airport the next morning.

This hotel had a lack of amenities that most hotels offer. They do not offer free breakfast or wireless internet. The bottom line is don't expect anything but a reasonably decent room.

Great location traveling through Phoenix and great stay in a big clean room!

9631 N Black Canyon Hwy Phoenix AZ

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in North Mountain, Courtyard Phoenix North by Marriott is adjacent to Castle N' Coasters and within a 10-minute drive of Shaw Butte. This 146-room, 3-star hotel has a restaurant, an outdoor pool, and a 24-hour fitness center. North Mountain Park is also nearby.


Dining

This hotel is home to a restaurant and a bar/lounge. Get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is available for a fee.


Rooms

All 146 air-conditioned accommodations feature sitting areas. 32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Microwaves, refrigerators, and coffee makers are other standard amenities.


Property features

Guests staying at Courtyard Phoenix North by Marriott enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include 3 meeting rooms, conference space, and a business center.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 4

Double Room, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for Courtyard Phoenix North by Marriott

Everyone (1) Couples (6) Students (1) Family (6) Other (1)
4

convenience

Students

Booking price of the hotel was reasonable and the staff was attentive.

By , from Yuma, AZ on Sep 15, 2017

5

close to restaurants friendly atmosphere

Everyone

Easy check in and out. Friendly atmosphere close to other restaurants helpful staff

By on Sep 27, 2016

3

great location, but i question the 3 stars status

Families

Very dated, basic and blah. Drainage & plumbing were horrible. It was clean & the staff was pleasant.

By on Mar 29, 2014

2

family trip

Families

Expected more from a Marriott hotel. It was old and only one mirror that was in the bathroom. No full length mirror. The bathroom floor was filthy, very very dusty over the beds. The hair dryer sounded like it was ready for take-off. Was years old!!! Would never stay there again. Stayed at a Holiday Inn on 3/31 and it was a thousand times better. Can't believe we paid so much for this hotel.

By on Apr 10, 2013

4

very good stay

Families

For the second time in two years, our stay was a pleasant one. Hotel location was great, with easy access to freeways and sport venues. My wife has given this hotel a thumbs up in almost everything. Our only real complaint was that they were not able to accommidate us with the two queen bed room that we originally requested. Sofa bed was too small for my teenage grandson. I had attempted to make the adjustment to a 2 queen bed room two weeks prior to our arrival, but was told by the day shift front desk person that this was impossible. Upon our arrival, night clerk said that 1st clerk did note our request and could have assisted us on our 1st attempt for the 2 queen bed room.

By on Mar 18, 2013

3

two day stay

Families

It was nice to have compimentary citrus water in the lobby.

By on Jul 5, 2012

4

clean, comfortable, convenient

Couples

Good central location for the two functions we had over the weekend. The rooms are on the small size but comfortable. Only complaint was Saturday night - or more accurately Sunday morning - starting about 1:30 until after 3:00 a.m., there were folks coming back from bars or whatever who were loud and inconsiderate of the fact that anyone else could be in a hotel and wanting to sleep. The walls are thin and do not block the partyers noise at ALL. Considering we were on the first floor just down from the front desk, would have thought they would say something/do something but our partying friends were never approached. Trust me, we would have heard if they were.

By on Jun 8, 2012

5

nearly perfect

Couples

Wonderful place to stay. EXTREMELY NICE! Hotel staff was excellent. Extremely helpful with directions to a local casino and any where around the city. Very big shopping mall across the interstate, less than a half mile away. Lots of dining choices nearby. Hotel restaurant was clean and food was very good. I would recommend this hotel to family and friends. My wife and I will definitely stay there again. The hotel's location was a little driving distance from all our scheduled stops, but over all, " NOT BAD! ".

By on Mar 14, 2012

5

great!

Families

Great staff, clean, comfortable and elegant. Great place to stay for a summer vacation :o)

By on Jul 20, 2011

4

very enjoyable experiance

Couples

very pleasant

By on Jan 2, 2011