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Hampton Inn Phoenix-Biltmore

3.0 out of 5.0

Recent guest reviews

The hotel staff and shuttle are great! I could have saved the money I wasted on a rental car.

Great room, clean, nothing missing, pleasant staff, very comfortable, the best we had during our trip through Arizona. The location is very convenient, plenty of shopping places and restaurants. If you like Mexican food, we found out through "yelp" one of the best restaurants close by. "Maria's Kitchen" is small, clean, not fancy but the food is excellent, will use Hampton Inn again.

The room was large and clean and comfortable for the 3 of us.

Great location, walking distance to restaurants and shopping. Easy access to 51. Staff was friendly and helpful. Our room on the first floor overlooking the pool (136) was quiet and convenient. Although everyone was friendly, Chandel at the desk was particularly friendly, professional and helpful. Housekeeping slipped in and out leaving our room beautiful every day for a week. I would absolutely recommend this hotel.

Excellent value depending on season to use as a central location for exploring and enjoying the Phoenix area. Clear reliable rooms with good staff. Free parking and walking distance to groceries, workout facilities and other mall shopping opportunities.

Friendly staff and great location for my business trip in Scottsdale.

For the past month I have been staying at Best Westerns. I work as an Admissions Counselor and so I am out on the road basically 3 months of the year. I am really the type of person that just needs a bed. I can get past the sometimes dusty window sill and sticky remote. You can't beat the price at a BW you know? However, this past week there was not a BW by where I was staying. I decided to go with Hampton Inn for just a little bit more than I would have paid at a BW. I am SO GLAD that I did. If all Hampton Inns are like this...I am staying at them from now on. The room was spotless. The bathroom looked new. I was excited to bed because of the comfy pillows and comforter blanket. Top it all off with a nice and caring staff and free parking, wifi, and breakfast...I would definitely return. Sometimes it is worth it to pay a little bit more and get much better service and amenities in return.

It's was clean comfy and and very nice served good breakfast clean beds nice tv. And furniture

The Hampton Inn was great. The pool and spa nicely located and clean. Staff was polite and helpful with airport and other shuttles. The only odd thing was that the bar wasn't open on a Saturday night.

Great nice room, good complimentary breakfast with several different options. Great area.

The Staff was excellent and diligent. The shuttle service is a great amenity.

The Hotel was great the staff was fantastic and the location was great overall a great experience.

the hotel was in the middle of converting to a hampton inn. we had some trouble with construction noise and our water being turned off with no warning. other than that, the hotel is fine and the staff and shuttle drivers were very friendly.

This hotel is very nice. The staff was polite and very helpful. I only have 2 minor complaints. First they gave me a room above another room that was under construction! Alot of noise for an hour or so. I called the front desk and asked how long is this going to go on? He apologized and said 30 mins and offered another room. I said it was ok I can tough it for 30 mins. Sure enough it stopped. Just next time dont give out a room around rooms under construction! TVs need to be bigger! btw The hotel is now a Hampton Inn not Biltmore.

The hotel was in the middle of a remodeling project of their lobby, so check in and breakfast was at the bar. Staff was apologetic and very pleasant. Room was clean and comfortable with small refrigerator and microwave. One customer was upset about the hours of the airport shuttle service - I don't know if the hours were clearly posted on the website or not, but be sure to confirm if you have an early morning flight.

The Hotel Highland is not long on amenities (small bar that closes early, no restaurant, no concierge), but its location (10 min from airport, great shops and restaurants very close), beautiful pool/hot tub, FANTASTIC CLEANLINESS, and great staff make up the difference. Be forewarned that the free hotel shuttle does not run after 10 p.m., which is a problem if, like me, your flight is delayed.

This hotel is nicely updated, very clean, fairly large rooms (small bathrooms, however), with a friendly staff. Rooms have a small fridge and microwave, which is convenient. Good complimentary breakfast every day with pretty extensive choices. For what I needed to do and where I needed to go it was a prefect location. Free airport shuttle, by the way.

What a goldmine in the heart of Phoeniz. Rooms are huge. Service and staf are great.

This was my 2nd stay at this hotel. A nice hotel, a good complimentary breakfast, a very nice pool and only 2 miles away from my office. They don't have a full restaurant/bar, but they do offer sandwiches, beer and wine. I bicycle back and forth to the office from the hotel so location is very important. I will continue to stay at this hotel.

Room was clean and staff was friendly. Upon arrival, I assessed the room and coffee was missing. Front desk called 5 min after we entered room to check if room acceptable, which was a very professional thing to do. They came up right away with my coffee, nice. Other than that, it's just a room. I have paid less for better. The air conditioning did not handle the heat of area (80 degrees plus) and room fan sounded like an airplane landing so could not sleep with it running. A nice breakfast in the hotel pub/eatery was included though not noted on website. Good, fresh, nice assortment. Had sandwiches and beer/wine in the evening so we did not have to hunt for a place to go our first night (not included - just convenient).

2310 East Highland Avenue Phoenix AZ

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located in Camelback East, Hampton Inn Phoenix-Biltmore is a leisurely stroll from sights such as Biltmore Fashion Park and Town and Country Shopping Center. This 120-room, 3-star hotel welcomes guests with free breakfast, an outdoor pool, and a 24-hour fitness center. It's near the airport and also close to Carnival of Illusion and Wrigley Mansion.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning.


Rooms

The 120 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Free weekday newspapers, free local calls, and ironing boards are also available.


Property features

Guests of Hampton Inn Phoenix-Biltmore have access to an outdoor pool, a 24-hour fitness center, and a spa tub. There's free parking, and an airport shuttle at scheduled times for USD 15 per person one-way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, 3 meeting rooms, and conference space.

Room options

KingMob Hear Acc W Tub Ns

King 1 | Sleeps 2

King Bed New York Studio

King 1 | Sleeps 2

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Family Room

King 1 | Sleeps 4

Guest reviews for Hampton Inn Phoenix-Biltmore

Everyone (3) Business (17) Couples (5) Family (3) Other (5) Friends (1)
4
BusinessTravelers

The hotel staff and shuttle are great! I could have saved the money I wasted on a rental car.

By on Dec 8, 2016

5

outstanding hotel.

Everyone

Great room, clean, nothing missing, pleasant staff, very comfortable, the best we had during our trip through Arizona. The location is very convenient, plenty of shopping places and restaurants. If you like Mexican food, we found out through "yelp" one of the best restaurants close by. "Maria's Kitchen" is small, clean, not fancy but the food is excellent, will use Hampton Inn again.

By on Jul 11, 2016

4
Everyone

The room was large and clean and comfortable for the 3 of us.

By on Apr 20, 2016

5
Everyone

Great location, walking distance to restaurants and shopping. Easy access to 51. Staff was friendly and helpful. Our room on the first floor overlooking the pool (136) was quiet and convenient. Although everyone was friendly, Chandel at the desk was particularly friendly, professional and helpful. Housekeeping slipped in and out leaving our room beautiful every day for a week. I would absolutely recommend this hotel.

By , from new jersey on Apr 7, 2016

4

central location for phoenix

Couples

Excellent value depending on season to use as a central location for exploring and enjoying the Phoenix area. Clear reliable rooms with good staff. Free parking and walking distance to groceries, workout facilities and other mall shopping opportunities.

By on Aug 27, 2015

4

great business trip hotel

BusinessTravelers

Friendly staff and great location for my business trip in Scottsdale.

By on Jun 2, 2015

5

made my week

BusinessTravelers

For the past month I have been staying at Best Westerns. I work as an Admissions Counselor and so I am out on the road basically 3 months of the year. I am really the type of person that just needs a bed. I can get past the sometimes dusty window sill and sticky remote. You can't beat the price at a BW you know? However, this past week there was not a BW by where I was staying. I decided to go with Hampton Inn for just a little bit more than I would have paid at a BW. I am SO GLAD that I did. If all Hampton Inns are like this...I am staying at them from now on. The room was spotless. The bathroom looked new. I was excited to bed because of the comfy pillows and comforter blanket. Top it all off with a nice and caring staff and free parking, wifi, and breakfast...I would definitely return. Sometimes it is worth it to pay a little bit more and get much better service and amenities in return.

By on Oct 13, 2014

5

great room

Singles

It's was clean comfy and and very nice served good breakfast clean beds nice tv. And furniture

By on Jul 29, 2014

4

conference stay

BusinessTravelers

The Hampton Inn was great. The pool and spa nicely located and clean. Staff was polite and helpful with airport and other shuttles. The only odd thing was that the bar wasn't open on a Saturday night.

By on May 6, 2014

5

great

BusinessTravelers

Great nice room, good complimentary breakfast with several different options. Great area.

By on May 2, 2014