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DoubleTree Suites by Hilton Phoenix

3.5 out of 5.0

Recent guest reviews

5 min shuttle drive from Airport, call hotel for complimentary shuttle service from PHX. Accommodations adequately met our travel needs. Suite room provided plenty of space for two. Complimentary coffee and buffet style breakfast available. Centralized pool area was comfortable. Warm cookie provided at check-in always appreciated.

The stay was amazing, the pool was great, the room was great as well! And the pool was big and heated!

Great experience Wonderful staff Easy check in/out Good pool area, restaurant a bit small but the bar area is pretty nice

Food, room, staff were excellent! Only complaint was the elevators that outside weren't cool at all. Especially when this is the hottest season of the year. Need to get repaired.

Had a great morning breakfast everyday. Great bar/lounge area.Had everything that I needed.Happy that I chose this hotel!

The free warm cookies at check in are always a plus at the Double Tree. Rooms were spacious and clean but a bit outdated.

Excellent hotel, staff was very pleasant, great atmosphere, room was very comfortable and clean, food was excellent, and great shuttle service to and from Phoenix Airport

Was pleased to have a lovely refuge for the last night of a long vacation. The room was great, quiet and comfortable. Complimentary breakfast was delicious and a nice way to start the day. Best of all, it was near to the airport, perfect for an early morning flight.

Great staff, location was ghod, easy to find, room in very good condition, we got the king suite so a lot of space, ammenities excellent ... overall a great selection :)

Very convenient and close to airport with shuttle service Delicious breakfast and feriendly staff Hotel could use some up dating

Despite confirming a day before checking, letting the staff know we have a late check in due to night flight. When we reached no rooms were available, the hotel was overbooked! With two little kids was walked out of the property to a nearby hotel!

Hotel is in desperate need of a remodel. Rooms are in poor condition. Front desk is understaffed. Looks like it was a nice hotel at one time, but that time is in the distant past. Would be OK at $120/night, but expected better at this price point.

The exterior of the hotel is great, and our interaction with staff was pleasant. However, the rooms were dated and completely worn down. The room smelled bad, the sheets were a light shade of brown, and the decor straight out of the 1960s. The sink backed up while brushing your teeth, and the pull out bed -a pretty sorry excuse for a sleeping surface. We don't expect much when staying at an airport hotel (just clean and functional)...this hotel was one level away from completely unacceptable. Don't recommend.

After being on the road for nine hours, what a wonderful oasis is the desert!

great and convenient to the airport comfortable bed, good breakfast, nice and clean

Nice modern hotel, multiple encounters with various extremely nice and helpful staff.

Very fine and attentive customer service and super clean rooms. Great location.

This was a good hotel. It was a little spread out so it was quite a walk to my room. The breakfast was good but the line was long to get some food. Since the line was so long I was going to wait until I left early Monday morning to get the jump on the breakfast line. The in room information indicated that Monday thru Friday the breakfast started at 6:00 am, so at 6am I was there and they let us know that it didn't start until 7. Since I was on a schedule I was disappointed that the information given in the room was false. It is said thet the thing you remember first is the last thing you experience. I was not happy.

I've stayed here before but this was probably my last time. Management is not keeping up with the maintenance necessary. Walkways are stained, rooms need painted and updated. If I'm going to spend $130+ for a room in Phoenix, it'll have to be cleaner and better maintained than this Doubletree.

The Hotel was Beautiful. Landscaping had me wanting to enjoy all my meals in the courtyard. Staff was great, food was excellent.

320 N 44th Street Phoenix AZ

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Pueblo Grande Museum and Archaeological Park is a short stroll from DoubleTree Suites by Hilton Phoenix, and other popular attractions like Phoenix Municipal Stadium are within a few miles (5 km). This 242-room, 3.5-star hotel welcomes guests with free breakfast, an outdoor pool, and a 24-hour fitness center. It's near the airport and also a short drive from Arizona State University and Big Surf.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.


Rooms

The 242 air-conditioned accommodations afford space to spread out with separate bedrooms and living rooms. 42-inch LCD TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other standard amenities include sofa beds, microwaves, and refrigerators.


Property features

At DoubleTree Suites by Hilton Phoenix, guests enjoy features like an outdoor pool, a 24-hour fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 10 meeting rooms, and a conference center.

Room options

Business Class Suite King-Non Smoking

King 1 | Sleeps 4

One Bdrm Suite Two Queen Beds N/S - Roll In Shower

Queen 2 | Sleeps 6

One Bdrm Suite One Queen Bed N/S - Accessible

Queen 1 | Sleeps 4

One Bedroom Suite, Two Queen Beds, Non-Smoking

Queen 2 | Sleeps 5

Guest reviews for DoubleTree Suites by Hilton Phoenix

Everyone (20) Business (12) Couples (31) Family (22) Friends (3) Other (12)
4

comfortable hotel close to phx.

Everyone

5 min shuttle drive from Airport, call hotel for complimentary shuttle service from PHX. Accommodations adequately met our travel needs. Suite room provided plenty of space for two. Complimentary coffee and buffet style breakfast available. Centralized pool area was comfortable. Warm cookie provided at check-in always appreciated.

By on Aug 23, 2017

Review comment responded on Sep 8, 2017

Sounds like you got to take advantage of everything that makes us different. Suite, 24 Hour Airport Shuttle, Complimentary Breakfast and WiFi, and a beautiful pool that's unexpected for an airport hotel. Come back and see us soon we've got warm cookies waiting.

5
Everyone

The stay was amazing, the pool was great, the room was great as well! And the pool was big and heated!

By on Aug 17, 2017

Review comment responded on Sep 8, 2017

Amazing is a word we always like to hear. Thanks for your feedback and hope you visit soon.

5

comfortable hotel

Everyone

Great experience Wonderful staff Easy check in/out Good pool area, restaurant a bit small but the bar area is pretty nice

By on Jul 10, 2017

Review comment responded on Aug 10, 2017

We are happy to hear our staff took good care of you and you enjoyed our refreshing pool. Our restaurant is currently being renovated so our temporary space is smaller. The new restaurant should be ready for your next visit.

5

great hotel!

Everyone

Food, room, staff were excellent! Only complaint was the elevators that outside weren't cool at all. Especially when this is the hottest season of the year. Need to get repaired.

By , from Chicago on Jul 10, 2017

Review comment responded on Aug 10, 2017

Dan, thanks for your kind words about our staff. All of our elevators have air conditioning, but will take a look at them to make sure the are running efficiently.

5

close to airport

Everyone

Had a great morning breakfast everyday. Great bar/lounge area.Had everything that I needed.Happy that I chose this hotel!

By , from Philadelphia on Jul 2, 2017

4

close to airport

Everyone

The free warm cookies at check in are always a plus at the Double Tree. Rooms were spacious and clean but a bit outdated.

By on May 22, 2017

Review comment responded on May 30, 2017

Our warm DoubleTree Chocolate Chip Cookies always make everything better. Come back and visit us soon we'll have a fresh batch waiting for you.

5

phoenix hotel

Everyone

Excellent hotel, staff was very pleasant, great atmosphere, room was very comfortable and clean, food was excellent, and great shuttle service to and from Phoenix Airport

By , from Grove City Ohio on May 17, 2017

Review comment responded on May 23, 2017

George, glad to hear your enjoyed your stay with us and our 24 hour airport shuttle service worked out well.

4

last minute reservation

Everyone

Was pleased to have a lovely refuge for the last night of a long vacation. The room was great, quiet and comfortable. Complimentary breakfast was delicious and a nice way to start the day. Best of all, it was near to the airport, perfect for an early morning flight.

By , from Ann Arbor, MI on May 15, 2017

Review comment responded on May 23, 2017

Glad your enjoyed our full buffet breakfast and our location worked out well for your early morning flight. Come back and visit soon.

5
Everyone

Great staff, location was ghod, easy to find, room in very good condition, we got the king suite so a lot of space, ammenities excellent ... overall a great selection :)

By on May 14, 2017

Review comment responded on May 23, 2017

Happy to hear our team took good care of you and you enjoyed your time in Phoenix.

4
Everyone

Very convenient and close to airport with shuttle service Delicious breakfast and feriendly staff Hotel could use some up dating

By on May 6, 2017

Review comment responded on May 9, 2017

Happy you found our location convenient and our breakfast delicious. Come back soon we've got a cookie waiting for you.