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Recent guest reviews

The pool at night is real pretty

Big property - room was Ok. But towels were horrible & only received 2 of them. Bed was comfortable but really low.

I was emailed a possible reservation cancellation due to issues with my credit card. The first 5 times I called I was disconnected. The 6th time, I was on hold for 24 minutes. The 7th time, I was on hold for 22 minutes. I finally resolved to having my reservation canceled and booked a different hotel.

We used the pull out couch in a king suite. No extra linens were provided except for the extra blankets in the closet which were dirty. There were also pants from a previous occupant hanging in the closet which makes me wonder how well they actually clean. Or overall experience was ok.

I liked the location of the hotel. Was about 10 min to the zoo and not too far from old downtown Scottsdale. It’s nice that our room had a lot of space for 4 people. The only thing I was disappointed about the room was it’s cleanliness. The large vent in the bedroom was clogged with a lot of dust, the lamp and nightstand had hand marks all over it, bedsheets had stains on them, and there was a considerable amount of crumbs on the floor.

Staff was very nice. Shower had no water pressure. Both bathtub and bathroom sink were clogged, and therefore not clean. Polyester bedding. Breakfast was not included as anticipated.

It was a beautiful hotel on the inside & out. Was worth the money and the staff was great.

Booking said breakfast was included, however I was told they would not be providing breakfast. I would not have stayed there, if known. Also, the room smelled badly of marijuana.

Excellent property ideally located. Staff was courteous and helpful

It’s nothing like the pictures. Old furnishings, tv in the room was not working. The hallway noise heard clearly from the room.

The remodel in the inside of the rooms is beautiful.

Room size and layout is very spacious. The proximity to the airport is a huge plus.

The property was excellent...large, clean rooms...great pool...room service was quick and tasty...staff was friendly and helpful, in fact two people really stood out - Katie from the restaurant (working lunch shift) and Ray one of the shuttle drivers...They went above and beyond, both absolutely fabulous people, the Doubletree is lucky to employ them!

Extremely beautiful decor. poor directions given to complete stranger to Phoenix. Housekeeping iognopred my instructions to NOT service bedroom. Fridge froze my insulin, perhaps damaging it,

N 44th Street Phoenix AZ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located 2.7 mi (4.3 km) from Phoenix Zoo, DoubleTree Suites by Hilton Phoenix is within a 5-minute drive of other popular attractions like Tempe Town Lake. This 3.5-star hotel has 242 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge.


Rooms

The 242 air-conditioned accommodations afford space to spread out with a separate bedroom and living rooms. 42-inch LCD TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Sofa beds, microwaves, and refrigerators are other standard amenities. Housekeeping is available on request.


Property features

Renovated in 2019, DoubleTree Suites by Hilton Phoenix offers an outdoor pool, free WiFi in public areas, and conference space. There's free parking, as well as a free airport shuttle (available on request). Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a computer station, and a free grocery shopping service.

Room options

One Bedroom Suite, Two Queen Beds, Non-Smoking

2 Queen Beds | Sleeps 5

One Bdrm Suite Two Queen Beds N/S - Roll In Shower

2 Queen Beds | Sleeps 6

Business Class Suite King-Non Smoking

1 King Bed | Sleeps 4

One Bedroom Suite King Bed - Non-Smoking

1 King Bed | Sleeps 5

Guest reviews for DoubleTree Suites by Hilton Phoenix

Everyone (26) Couples (9) Family (17)
5
Partner Couples

The pool at night is real pretty

By on May 4, 2021

Review comment responded on May 4, 2021

Thanks for the positive feedback and we are happy you liked our pool.

3
Everyone

Big property - room was Ok. But towels were horrible & only received 2 of them. Bed was comfortable but really low.

By on Apr 2, 2021

Review comment responded on Apr 3, 2021

We are happy to hear you found the beds comfortable but disappointed you did not like the towels.

3
Partner Couples

I was emailed a possible reservation cancellation due to issues with my credit card. The first 5 times I called I was disconnected. The 6th time, I was on hold for 24 minutes. The 7th time, I was on hold for 22 minutes. I finally resolved to having my reservation canceled and booked a different hotel.

By on Mar 23, 2021

Review comment responded on Mar 23, 2021

We are sorry that our reservations line was not handled correctly. No other guest shad an issue that day.

4
Family

We used the pull out couch in a king suite. No extra linens were provided except for the extra blankets in the closet which were dirty. There were also pants from a previous occupant hanging in the closet which makes me wonder how well they actually clean. Or overall experience was ok.

By on Mar 15, 2021

Review comment responded on Mar 16, 2021

We are happy to hear you enjoye dyour stay. We apologize that you found any issues with you suite. We will use your feedback as a opportunity to re-train our housekeeping team member repsonsible for your suite.

2
Family Partner Couples

I liked the location of the hotel. Was about 10 min to the zoo and not too far from old downtown Scottsdale. It’s nice that our room had a lot of space for 4 people. The only thing I was disappointed about the room was it’s cleanliness. The large vent in the bedroom was clogged with a lot of dust, the lamp and nightstand had hand marks all over it, bedsheets had stains on them, and there was a considerable amount of crumbs on the floor.

By on Mar 10, 2021

Review comment responded on Mar 11, 2021

We are very sorry your suite was not up to our standards. This is not acceptable to your or to us. We appreciate your feedback and will use it as a teachable moment with our housekeeping team so they improve.

3
Family

Staff was very nice. Shower had no water pressure. Both bathtub and bathroom sink were clogged, and therefore not clean. Polyester bedding. Breakfast was not included as anticipated.

By on Feb 28, 2021

Review comment responded on Feb 28, 2021

We are very sorry we did not meet your expectations. Just to clarify, the hotel does not use polyester sheets. Unsure why you thought breakfast was included in your rate.

5
Friends Family

It was a beautiful hotel on the inside & out. Was worth the money and the staff was great.

By on Jan 26, 2021

Review comment responded on Jan 28, 2021

Thank you so much for your kind comments. We truly appreciate the feedback.

3
Everyone

By on Dec 26, 2020

Review comment responded on Dec 27, 2020

We are disappointed we did not exceed your expectations. We only wish you would have provided more details so we knew how we could improve.

2
Family Business Business

Booking said breakfast was included, however I was told they would not be providing breakfast. I would not have stayed there, if known. Also, the room smelled badly of marijuana.

By on Dec 2, 2020

Review comment responded on Dec 3, 2020

We apologize for the confusion around breakfast, We did send you an emial alerting you that breakfast would not be included. The suite rate offered reflected the fact that breakfast was not included.

5
Family

Excellent property ideally located. Staff was courteous and helpful

By , from Houston on Nov 26, 2020

Review comment responded on Nov 28, 2020

Pat, we appreciate the feedback and are happy to hear you enjoyed your stay.

DoubleTree Suites by Hilton Phoenix

320 N 44th Street, Phoenix, AZ 85008
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