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Recent guest reviews

Unclean, and outdated. Kids disappointed no cookies available :-)

Rooms where clean they security at night

M

The only reason we stayed here was close proximity to the airport. The staff who checked us in did not wear a face mask. We arrived at 7pm (dark). Our room door was cracked open when we arrived and my kids felt unsafe so my husband swept the room to be sure someone wasn’t in it. The fold out sofa was gross and not clean, so my son slept on a camping pad on the floor that we brought. It was noisy and there were 6 gunshots confirmed .8 miles away in the middle of the night. The free shuttle we were hoping for did not happen as they limited their service from 7-11 due to COVID. We ended up with a lovely Uber for $60 as we had 5 passengers. Maybe the hotel is better in daylight when the pool is in session. Meh.

Our first time here and we really enjoyed our suite! Spacious, full of light, and comfortable.

Just okay

Very noisy next door - most of the day and evening with kids running around so noose insulation may be needed. Property wasnt what i expected. It looks like it was previously public housing. A lot of work on it is needed I think to make it look more pleasant overall

Staff was great

I hate to leave negative reviews, but in this case it’s unavoidable. Do NOT take rooms 230 or 231 - they are above the laundry area, and the noise and vibration (like someone was jack hammering beneath us) persisted until 3-4am. The pull-out sofa is to be expected - which is to say, horribly uncomfortable. The sofa bed sheets were clean, but had several large, dark stains (really should be thrown away). The shower door wouldn’t stay shut - had to hold it closed with one hand and somehow shower with the other. Overall, the room decor is Spartan and a bit depressing. What happened to you, Doubletree? I was expecting better. Even the free chocolate chip cookies couldn’t make it better. That said, shuttle service was convenient, drivers were very helpful, staff was accommodating (although not effusively hospitable).

The hot tub and pool are so great! We love the cookies too ; )

Property was nice and well taken care of. There is not much to do around the hotel. If you’re looking for walking distance activities I wouldn’t stay here.

room was very nice…grounds were unkept, fountains off and algae growth present

No comment

Felt very safe and private

everything was perfect

Clean and spacious suite. Very comfortable for our stay

Not as clean as it should be for the price, wish I stayed elsewhere

N 44th Street Phoenix AZ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located 2.7 mi (4.3 km) from Phoenix Zoo, DoubleTree Suites by Hilton Phoenix is within a 5-minute drive of other popular attractions like Tempe Town Lake. This 4-star hotel has 242 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge.


Rooms

The 242 air-conditioned accommodations afford space to spread out with a separate bedroom and living rooms. 42-inch LCD TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Sofa beds, microwaves, and refrigerators are other standard amenities. Housekeeping is available on request.


Property features

At DoubleTree Suites by Hilton Phoenix, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a computer station.

Room options

One Bedroom Suite, Two Queen Beds, Non-Smoking

2 Queen Beds | Sleeps 5

One Bdrm Suite Two Queen Beds N/S - Roll In Shower

2 Queen Beds | Sleeps 5

Business Class Suite King-Non Smoking

1 King Bed | Sleeps 4

One Bedroom Suite King Bed - Non-Smoking

1 King Bed | Sleeps 5

Guest reviews for DoubleTree Suites by Hilton Phoenix

Everyone (24) Couples (13) Family (18)
1
Family

Unclean, and outdated. Kids disappointed no cookies available :-)

By on Mar 31, 2022

Review comment responded on Apr 1, 2022

We are very sorry you encountered any issues. We consistently bake cookies throughout the day and we apologize if they were not available at check-in.

5
Everyone

Rooms where clean they security at night

By on Mar 14, 2022

Review comment responded on Mar 19, 2022

We appreciate the positive feedback and are happy to hear you enjoyed your stay.

2
Everyone

By on Feb 1, 2022

5
Everyone

M

By on Jan 23, 2022

Review comment responded on Jan 24, 2022

Danny, we appreciate the positive feedback.

3
Family

The only reason we stayed here was close proximity to the airport. The staff who checked us in did not wear a face mask. We arrived at 7pm (dark). Our room door was cracked open when we arrived and my kids felt unsafe so my husband swept the room to be sure someone wasn’t in it. The fold out sofa was gross and not clean, so my son slept on a camping pad on the floor that we brought. It was noisy and there were 6 gunshots confirmed .8 miles away in the middle of the night. The free shuttle we were hoping for did not happen as they limited their service from 7-11 due to COVID. We ended up with a lovely Uber for $60 as we had 5 passengers. Maybe the hotel is better in daylight when the pool is in session. Meh.

By on Dec 27, 2021

Review comment responded on Dec 28, 2021

We are sorry that we did not meet your expectations. We let you know our shuttle hours on both the website as well as your pre-arrival email. Not sure why Uber would have cost wo much, it's typically for a large vehicle.

5
Family

Our first time here and we really enjoyed our suite! Spacious, full of light, and comfortable.

By on Dec 27, 2021

Review comment responded on Dec 28, 2021

It's great to hear you enjoyed your stay.

3
Partner Couples

Just okay

By on Dec 13, 2021

Review comment responded on Dec 14, 2021

Ryan, we are disappointed we did not exceed your expectations.

5
Everyone

By on Dec 5, 2021

3
Everyone

Very noisy next door - most of the day and evening with kids running around so noose insulation may be needed. Property wasnt what i expected. It looks like it was previously public housing. A lot of work on it is needed I think to make it look more pleasant overall

By on Nov 24, 2021

Review comment responded on Nov 26, 2021

We appreciate your candid feedback and are disappointed you did not care for the hotel's design.

5
Business Business

Staff was great

By on Nov 20, 2021

Review comment responded on Nov 22, 2021

We are glad to hear our team took good care of you.

DoubleTree Suites by Hilton Phoenix

320 N 44th Street, Phoenix, AZ 85008
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