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Crowne Plaza Phoenix - Phx Airport

4.0 out of 5.0

Recent guest reviews

We had to get up at 3 am so the hotel was close to the airport. We got up and out early enough without any hassles of traffic etc. loved the hotel and the accommodations.

No parking, valet was rude and unprofessional. Room was not handicap accessible even though reserved that way. Front desk was NOT helpful. When I finally got a wheelchair accessible room it was at the very last room only access down a very long hall across thick carpet, a big challenge in a wheelchair with no help. The room was adequate but hard to negotiate in a wheelchair. It is to bad several employees turned a very nice hotel into a nightmare.

We enjoyed our stay, close to the Light Rail so we didn't have to drive into Phoenix for the baseball game we attended. It was great to just walk across the street to the hotel when we returned.

The price of hotel was reasonable and great service. I will book this hotel again.

Room was orderly and appeared to have been cleaned. First thing I noticed were that the sheets were dirty. I went down and asked that they be changed and then went back to my room. I went to grab a glass from the bathroom and there was a long hair in it. At that point I started looking closer at my room. There were drips from drinks on the TV stand. More hair on the night stand. Room hadn't been vacuumed. Prior tenants belongings were still there. I then asked that we be given a different room. Front desk person was nice both at check in and through this process. Moved us to another room. Second room had been cleaned but still not well. The baseboards around the room hadn't been dusted or vacuumed in many months. Thick layer of dust and small hairs. Behind bathroom door had dust and hair. Just not a good cleaning system at all at this hotel. Ordered room service that night. Food was delivered with no napkin and no silverware. Had to eat my dinner with my fingers.

I only stayed one night but the hotel was close to the airport and convenient to downtown where I had meetings. I read several reviews criticizing the staff, food etc. I found these negative comments false as the staff was very friendly and professional. The food I had there was very good and the hotel had good amenities.

I decided to stay at the Crowne Plaza Hotel on 44th Street and Washington Avenue in Phoenix because I had a 5:45 a.m. flight from Sky Harbor to Denver. It was inexpensive and easy to hop the light rail in downtown Phoenix, take the Metro east to the Crowne Plaza Hotel, get a good night's sleep, then, early the next morning, be awakened by Crown Plaza's guaranteed wake-up system. I boarded the free SkyTrain to Terminal 4 with no cost, no hassle, and no worry. Excellent!

Very loud, could here EVERYTHING in the room next door. Tired furnishings and tub did not drain well. However, staff was very pleasant and it is near airport. Overall, not worth the high rates.

I've stayed here twice now when I have an early flight out of Sky Harbor. Nice hotel, clean and convenient.

It was a pleasant stay, breakfast was delicious. The pool was adequate, and hot tub enjoyable.

Great location. Nice and spacious rooms and friendly staff. Close to airport, downtown

Close to airport. Convenient for overnight business trip. Friendly helpful staff. Forgot my tooth brush and they had free one.

Room was clean, comfortable bed and pillows. Pool facing room 4th floor, pool noise a little disturbing. Restaurant was terribly slow food was good.

Nice comfy stay we loved it. Friendly staff. Clean

I waited over 35 min at airport for shuttle and had to call twice I had to call maintenance for a door repair as it would not close

Besides the contemporary lobby and lobby bar that greets you on arrival, the staff couldn't be more pleasant. We had turned our car rental in at the airport the day prior to a very early flight the next morning. We took the car rental shuttle to terminal 4 and The Crowne Plaza complimentary shuttle met us at a designated door. Couldn't have been easier. Also if you drive and need to park your car for a trip, their garage is covered!! Hotel is super safe with key swipe in the elevator to reach your floor. The contemporary room had a wonderful bed and bed linens and was perfect for our short stay. We enjoyed a little pool time, a super snack and glass of wine in the lobby bar, then a lovely dinner in their Post Restaurant. Early morning complimentary shuttles run every 15 minutes to the airport. After 8 a.m. it runs every 30 minutes. We know which airport hotel we will be staying in the next time we depart early from Phoenix. We have stayed in several and this was perfect.

Disappointing. I expect more from. Crowne Plaza.

This hotel felt cold and impersonal. The parking structure is offered via valet only and the self service parking is very limited. The worst part of the experience was the noise from planes taking off/landing constantly. I was on the 9th floor and heard them through the windows. There are other options that are not right next door to the airport but easily accessed. We also opted to try the light rail to compare to the light rail in San Jose, where we are from. After all, it conveniently stops in front of the hotel. Oh no, bad idea. If you can get past the smell of pot, the homeless looking characters who insist on talking at you and security throwing people off for not having a ticket...you might be OK.

This Hotel is in the perfect location to stay at if you need to get to the airport the next morning. It is right next to the metro link stop. We returned our car at the airport car rental facility, caught the shuttle back to the airport and caught the metro to the hotel. This all took about 15-20 minutes. Hotel is nice and clean, bar area is fantastic to relax after traveling into phoenix. I looked at a lot of hotels online and I'm very satisfied with my choice.

4300 E Washington St Phoenix AZ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Free airport shuttle

Located within 2 miles (3 km) of Celebrity Theater, Crowne Plaza Phoenix - Phx Airport places you within a few miles (5 km) of Phoenix Zoo. This 4-star hotel welcomes guests with 290 rooms and conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi. Near the airport, the hotel is also close to Phoenix Municipal Stadium and Rolling Hills Golf Course.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start your day off with breakfast, available for a fee.


Rooms

Crowne Plaza Phoenix - Phx Airport's 290 rooms are air-conditioned and provide refrigerators, coffee makers, and free newspapers. Guests can expect free WiFi and cable TV. Bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are other standard amenities.


Property features

Guests staying at Crowne Plaza Phoenix - Phx Airport enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Room, Accessible (Roll-In Shower)

King 1 | Queen 1 | Sleeps 2

Room, Accessible, Bathtub (Mobility)

King 1 | Queen 1 | Sleeps 2

Executive Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 4