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Crowne Plaza Phoenix Airport - PHX by IHG

Property class: 3.5

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Photo gallery for Crowne Plaza Phoenix Airport - PHX by IHG

Exterior
Bar (on property)
Point of interest
Restaurant
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
4300 E Washington St, Phoenix, AZ, 85034
  • Place, S'edav Va'aki Museum
    ‪7 min walk‬
  • Place, El Zaribah Shriners Auditorium
    ‪15 min walk‬
  • Place, Papago Park
    ‪2 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

7.8 out of 10
Good
(13 reviews)
  • 293 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

7.6 out of 10
Good
(11 reviews)
  • 293 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, rollaway beds

Premium Room, 2 Queen Beds

7.4 out of 10
Good
(8 reviews)
  • 293 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, rollaway beds

Premium Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)
  • 293 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

8.4 out of 10
Very good
(16 reviews)
  • 293 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(84 reviews)
  • 293 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(23 reviews)
  • 293 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room

8.2 out of 10
Very good
(10 reviews)
  • 293 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(104 reviews)
  • 293 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 293 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (with Living Area)

Suite, 1 Bedroom (with Living Area) | Room amenity

Suite, 1 Bedroom (with Living Area)

  • 1095 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Roll-in Shower (Mobility, Roll Shwr)

Premium bedding, desk, iron/ironing board, rollaway beds

Junior Suite, 1 Queen Bed, Roll-in Shower (Mobility, Roll Shwr)

  • 1095 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, rollaway beds

Junior Suite, 1 King Bed with Sofa bed

  • 1095 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Phoenix

Located in Camelback East, Crowne Plaza Phoenix Airport - PHX by IHG is within a few miles (5 km) of popular sights such as Desert Botanical Garden and Phoenix Zoo. This 290-room, 3.5-star hotel has an outdoor pool along with a 24-hour gym and free in-room WiFi.

What's nearby

  • S'edav Va'aki Museum - 7 min walk - 0.4 miles
  • El Zaribah Shriners Auditorium - 15 min walk - 0.8 miles
  • Salt River - 2 min drive - 1.2 miles
  • Tovrea Castle at Carraro Heights - 2 min drive - 1.2 miles
  • Papago Park - 2 min drive - 1.7 miles

Getting around

  • 44th Street - Washington Station - 4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 11 min drive

Restaurants

  • ‪Starbucks - ‬7 min drive
  • ‪Nu Towne Saloon - ‬3 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Stockyards Steakhouse - ‬19 min walk
  • ‪Mesquite Fresh Street Mex - ‬10 min walk

About this property

Crowne Plaza Phoenix Airport - PHX by IHG

At Crowne Plaza Phoenix Airport - PHX by IHG, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 12.00 per day, or you can take advantage of the free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include a hot tub, a conference center, and a 24-hour business center.
Guests can expect free WiFi and 32-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Refrigerators, coffee makers, and free local calls are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle
  • Secured, covered self parking on site (USD 12 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • The Perch
  • The Post at Crowne Plaza

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Piano

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (15,000 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs only
  • 1 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 7 to 20 per person
  • Covered self parking fee: USD 12.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Phoenix Phx Airport
Crowne Plaza Phoenix Phx Airport
Crowne Plaza Phoenix Airport Hotel Phoenix
Phoenix Crowne Plaza
Crowne Plaza Phoenix Phx Airport Hotel
Crowne Plaza Phoenix Phx Airport

Frequently asked questions

Are free cancellation options available at Crowne Plaza Phoenix Airport - PHX by IHG?

Crowne Plaza Phoenix Airport - PHX by IHG provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Phoenix Airport - PHX by IHG?

As of Apr 16, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Phoenix Airport - PHX by IHG on May 17, 2026 start from $114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Crowne Plaza Phoenix Airport - PHX by IHG?

This hotel is situated in Camelback East within a short 19-minute walk of El Zaribah Shriners Auditorium. You'll also find Chase Field and Tempe Town Lake within a short drive.

Does Crowne Plaza Phoenix Airport - PHX by IHG feature a casino?

No, Crowne Plaza Phoenix Airport - PHX by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Phoenix Airport - PHX by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 6:00 AM and 10:00 PM.

Does Crowne Plaza Phoenix Airport - PHX by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Phoenix Airport - PHX by IHG has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does Crowne Plaza Phoenix Airport - PHX by IHG allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Crowne Plaza Phoenix Airport - PHX by IHG for a fee of USD 50 per accommodation, per stay.

What is the closest airport to Crowne Plaza Phoenix Airport - PHX by IHG?

The closest major airport to Crowne Plaza Phoenix Airport - PHX by IHG is Phoenix Sky Harbor Intl. Airport (PHX), which is 3.3 mi away (11 minutes by car). Another top airport is Mesa, AZ (MSC-Falcon Field Municipal), which is located 20.5 mi away (26-minute drive).

Does Crowne Plaza Phoenix Airport - PHX by IHG offer wedding services?

Take advantage of the wedding venue at Crowne Plaza Phoenix Airport - PHX by IHG if you plan to say "I do" during your trip.

Crowne Plaza Phoenix Airport - PHX by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1084 out of 1983 reviews
Rating 8 - Good. 402 out of 1983 reviews
Rating 6 - Okay. 267 out of 1983 reviews
Rating 4 - Poor. 124 out of 1983 reviews
Rating 2 - Terrible. 106 out of 1983 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ann, New Richmond

Liked: Cleanliness
Staff was outstanding!
Stayed 1 night in Jan 2026

10/10 Excellent

Angelika

Disliked: Amenities
Staff was courteous & professional.
Stayed 1 night in Jan 2026

8/10 Good

TIMOTHY

Business traveler, Traveled with partner
Liked: Cleanliness
Clean room
Stayed 3 nights in Jan 2026

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities
Clean room and lounge area
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Stayed 3 nights in Jan 2026

2/10 Terrible

Shawna

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was on 2nd floor near laundry. Someone washed clothes all night. No sleep. They should limit laundry room hours.
Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful and friendly staff!
Stayed 1 night in Jan 2026

10/10 Excellent

Tinsley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was very comfortable.
Stayed 1 night in Jan 2026

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Staff
Stayed 3 nights in Jan 2026

8/10 Good

Gang

Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the airport'
Stayed 1 night in Jan 2026

8/10 Good

Jeff

Stayed 1 night in Jan 2026

4/10 Poor

Jacqueline

Traveled with group
Liked: Cleanliness
The service at this hotel is pretty awful. It feels grossly understaffed. I have no criticism of the actual workers, but all service was slow or non-existent. I put out a sign to have my room cleaned from 10 am to 7:30 pm and it never happened. The restaurant hours seem inconsistent. The restaurant seems to have one staff member most of the time. Service was verrrrry slow.
Stayed 2 nights in Jan 2026

2/10 Terrible

Geordie

Liked: Cleanliness
Disliked: Staff & service
No breakfast availble
Stayed 1 night in Jan 2026

10/10 Excellent

Doug

Stayed 1 night in Jan 2026

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

roberto Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities
The room was clean, the check in staff was awesome.
Stayed 1 night in Jan 2026

10/10 Excellent

James M

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious. This junior suite had a great 2nd room with couch, tv, bathroom. Great gathering place. 2 bathrooms allowed for 2 of us to get dressed at same time. Great bargain.
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael, San Antonio

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very courteous staff. Great location for an in-and-out, quick trip.
Stayed 1 night in Jan 2026

10/10 Excellent

Luis

Stayed 1 night in Jan 2026

10/10 Excellent

Charles

Stayed 1 night in Jan 2026

10/10 Excellent

DeeDee

Stayed 1 night in Dec 2025

4/10 Poor

Michael

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very old and outdated hotel. Restaurant was closed. Bugs in the bathroom. Bed was comfortable!
Stayed 1 night in Jan 2026

10/10 Excellent

Angela

Comfortable stay and convenient for anyone with early/late flight. Shuttle and tram to airport available 24 hours a day.
Stayed 1 night in Jan 2026

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