Crowne Plaza Phoenix Airport - PHX by IHG

3.5 star property
Hotel with 2 restaurants, in the vicinity of Desert Botanical Garden

Choose dates to view prices

Photo gallery for Crowne Plaza Phoenix Airport - PHX by IHG

Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Exterior
Exterior
Premium bedding, desk, iron/ironing board, rollaway beds
Standard Room | Mountain view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Parking available

Explore the area

Map
4300 E Washington St, Phoenix, AZ, 85034
  • Arizona State University
    ‪8 min drive‬
  • Phoenix Convention Center
    ‪8 min drive‬
  • Phoenix Zoo
    ‪12 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

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Room options

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

  • 293 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • 293 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

  • 293 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

  • 293 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Queen Beds

  • 293 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed

  • 293 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

  • 293 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom (with Living Area)

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Phoenix

Located in Camelback East, Crowne Plaza Phoenix Airport - PHX by IHG is within a few miles (5 km) of popular sights such as Desert Botanical Garden and Phoenix Zoo. This 290-room, 3.5-star hotel has an outdoor pool along with free in-room WiFi and a free airport shuttle.

What's nearby

  • Arizona State University - 8 min drive - 4.8 miles
  • Desert Botanical Garden - 8 min drive - 3.4 miles
  • Phoenix Convention Center - 8 min drive - 5.2 miles
  • Chase Field - 9 min drive - 4.9 miles
  • Phoenix Zoo - 12 min drive - 5.8 miles

Getting around

  • 44th Street - Washington Station - 4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 11 min drive

Restaurants

  • ‪Starbucks Terminal 4 - ‬7 min drive
  • ‪Cheuvront Food & Wine Bar - ‬7 min drive
  • ‪Wildflower Bread Company - ‬7 min drive
  • ‪Blanco Tacos + Tequila - ‬7 min drive
  • ‪Matt's Big Breakfast - ‬7 min drive

About this property

Crowne Plaza Phoenix Airport - PHX by IHG

Hotel with 2 restaurants, in the vicinity of Desert Botanical Garden
At Crowne Plaza Phoenix Airport - PHX by IHG, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 12.00 per day, or you can take advantage of the free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a hot tub, a conference center, and a 24-hour business center.
Guests can expect free WiFi and 32-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Refrigerators, coffee makers, and free local calls are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Languages

English, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle
  • Secured, covered self parking on site (USD 12 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • The Perch
  • The Post at Crowne Plaza

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Piano

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (15,000 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs only
  • 1 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 7 to 20 per person
  • Covered self parking fee: USD 12.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Phoenix Phx Airport
Crowne Plaza Phoenix Phx Airport
Crowne Plaza Phoenix Airport Hotel Phoenix
Phoenix Crowne Plaza
Crowne Plaza Phoenix Phx Airport Hotel
Crowne Plaza Phoenix Phx Airport

Frequently asked questions

Are free cancellation options available at Crowne Plaza Phoenix Airport - PHX by IHG?

Crowne Plaza Phoenix Airport - PHX by IHG provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Phoenix Airport - PHX by IHG?

As of May 19, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Phoenix Airport - PHX by IHG on May 28, 2025 start from $95.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Crowne Plaza Phoenix Airport - PHX by IHG?

This hotel is situated in Camelback East within a short 13-minute walk of S'edav Va'aki Museum and also 19 minutes on foot from El Zaribah Shriners Auditorium. You'll also find Chase Field and Tempe Town Lake within a short drive.

Will I be able to park at Crowne Plaza Phoenix Airport - PHX by IHG?

Yes, secured parking is offered for USD 12.00 per day with in/out privileges. Electric car charging is also available for guests.

Does Crowne Plaza Phoenix Airport - PHX by IHG feature a casino?

No, Crowne Plaza Phoenix Airport - PHX by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Phoenix Airport - PHX by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 6:00 AM and 10:00 PM.

Is Crowne Plaza Phoenix Airport - PHX by IHG good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 2 restaurants.

Are there hot tubs at Crowne Plaza Phoenix Airport - PHX by IHG?

Yes, guests can enjoy a spa tub at this hotel.

Does Crowne Plaza Phoenix Airport - PHX by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Phoenix Airport - PHX by IHG has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does Crowne Plaza Phoenix Airport - PHX by IHG allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Crowne Plaza Phoenix Airport - PHX by IHG for a fee of USD 50 per accommodation, per stay.

Are there connecting rooms at Crowne Plaza Phoenix Airport - PHX by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Crowne Plaza Phoenix Airport - PHX by IHG?

The closest major airport to Crowne Plaza Phoenix Airport - PHX by IHG is Phoenix Sky Harbor Intl. Airport (PHX), which is 3.3 mi away (11 minutes by car). Another top airport is Mesa, AZ (MSC-Falcon Field Municipal), which is located 20.5 mi away (26-minute drive).

Can I book a room with a balcony at Crowne Plaza Phoenix Airport - PHX by IHG?

No, there aren't any guestrooms with balconies at Crowne Plaza Phoenix Airport - PHX by IHG.

Does Crowne Plaza Phoenix Airport - PHX by IHG offer wedding services?

Take advantage of the wedding venue at Crowne Plaza Phoenix Airport - PHX by IHG if you plan to say "I do" during your trip.

Crowne Plaza Phoenix Airport - PHX by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 811 out of 1468 reviews
Rating 8 - Good. 294 out of 1468 reviews
Rating 6 - Okay. 192 out of 1468 reviews
Rating 4 - Poor. 97 out of 1468 reviews
Rating 2 - Terrible. 74 out of 1468 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Amin

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The staff didn't welcome us and the man that received us didn't speak clearly. He just sat back and mumbled a bunch of stuff when there was a lot of background noise. We found the room had a cleanliness issue (booger on the backboard). Not a bad place, but a bit rough on the edges for the price.
Stayed 1 night in Apr 2025

2/10 Terrible

Kent

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

4/10 Poor

Shellie

Stayed 1 night in Jan 2025

10/10 Excellent

Ellyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Brent, Grand Rapids

Traveled with family
Liked: Amenities, property conditions & facilities
We only were at the property a short time
Stayed 2 nights in Jan 2025

4/10 Poor

Ann

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Scott

Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend this Hotel

Very much appreciated the comfortable bed and nice pillows! Everywhere we seem to stay there are crappy pillows but these were nice. Best nights sleep I've had in a hotel in awhile and I was sick when we got there too so it was even more appreciated. Had a really nice breakfast in the restaurant downstairs before catching our next flight. Also very helpful to have a shuttle available since we flew in at midnight.
Stayed 1 night in Feb 2025

10/10 Excellent

Christine

Stayed 1 night in Feb 2025

10/10 Excellent

Geneva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
Convient to airport
Stayed 1 night in Feb 2025

4/10 Poor

Emily

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The convenience, transportation and breakfast staff were great. The roach in the bathroom and blue blinking light in air conditioner, not so much.
Stayed 1 night in Feb 2025

6/10 Okay

Michael

Disliked: Property conditions & facilities
Clean. Meh.
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service

Not a great place to stay

When I checked in the clerk said my credit card was declined. I explained that is not possible I just used it a few moments ago please run it again he refused to do so. I called the credit card company they said everything was fine I got back in line and got to a different Clerk and they said everything worked perfectly. Also ordered it a wedge salad and they brought me romaine lettuce instead since they were out of Iceberg lettuce. I asked why they didn't come and ask me if that was okay he said they didn't think about it and figured I would like romaine.
Stayed 1 night in Feb 2025

8/10 Good

lucy

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Abdi

Stayed 2 nights in Jan 2025

6/10 Okay

Lawrence

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good overall

Asked for noon checkout and was told yes. Housekeeing didnt get the message as they knocked at 8:05am, 10:13 am, 11:27 am. Checked in at 3:30am and just wanted to sleep before flying. Parking pass not peovided so that was a surprise $12. Gentleman at desk waived it. Room was comfy, clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

David, Cuenca

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The stay was except the $92 parking ticket we received while in the Crown Plaza parking lot
Stayed 1 night in Jan 2025

10/10 Excellent

David, Cuenca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we didn’t like was we received a $92 parking ticket From a third party company because we had a trailer behind our truck and took 2 spots. And that was after paying to park on top of our room cost. The desk clerk said they would take care of it but it should never have happened in the first place. Thats a poor business practice
Stayed 1 night in Feb 2025

10/10 Excellent

marc, WEST POINT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crown is an awesome property very well kept. I’ll stay here every time I fly home from Phoenix.
Stayed 1 night in Jan 2025

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't bother booking here. Wallpaper was peeling off the walls and staff were mediocre. Subpar conditions don't constitute how much you pay to stay here. Also, there is no free parking.
Stayed 1 night in Feb 2025