Crowne Plaza Phoenix Airport - PHX by IHG

3.5 star property
Hotel with 2 restaurants, in the vicinity of Desert Botanical Garden

Choose dates to view prices

Photo gallery for Crowne Plaza Phoenix Airport - PHX by IHG

Relax by the rooftop pool surrounded by a spacious deck and lounge chairs.
Relax in our elegant lobby, featuring a central seating area with leather armchairs and sofas, surrounded by lush greenery and warm lighting.
Escape to a tranquil oasis amidst lush desert flora, surrounded by a stunning array of cacti and succulents.
Two large beds with white linens, a desk, and a flat-screen TV make this room a comfortable retreat.
Enter a spacious lobby with a high ceiling, star-shaped chandeliers, and lush greenery.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Parking available

Explore the area

Map
4300 E Washington St, Phoenix, AZ, 85034
  • Phoenix Zoo
    ‪4 min drive‬
  • Arizona State University
    ‪7 min drive‬
  • Phoenix Convention Center
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪5 min drive‬

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Room options

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(22 reviews)
  • 293 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

8.4 out of 10
Very good
(9 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(80 reviews)
  • 293 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility, Access Tub)

8.4 out of 10
Very good
(9 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • 293 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Access Tub)

9.2 out of 10
Wonderful
(9 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 293 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(71 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Roll-in Shower (Mobility, Comm, Roll Shwr)

8.6 out of 10
Excellent
(9 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 Queen Bed, Roll-in Shower (Mobility, Roll Shwr)

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom (with Living Area)

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Phoenix

Located in Camelback East, Crowne Plaza Phoenix Airport - PHX by IHG is within a few miles (5 km) of popular sights such as Desert Botanical Garden and Phoenix Zoo. This 290-room, 3.5-star hotel has an outdoor pool along with free in-room WiFi and a free airport shuttle.

What's nearby

  • Phoenix Zoo - 4 min drive - 2.9 miles
  • Desert Botanical Garden - 5 min drive - 3.3 miles
  • Arizona State University - 7 min drive - 4.9 miles
  • Phoenix Convention Center - 8 min drive - 5.4 miles
  • Chase Field - 8 min drive - 5.4 miles

Getting around

  • 44th Street - Washington Station - 4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 11 min drive

Restaurants

  • ‪Starbucks Terminal 4 - ‬7 min drive
  • ‪Cheuvront Food & Wine Bar - ‬7 min drive
  • ‪Wildflower Bread Company - ‬7 min drive
  • ‪Blanco Tacos + Tequila - ‬7 min drive
  • ‪Matt's Big Breakfast - ‬7 min drive

About this property

Crowne Plaza Phoenix Airport - PHX by IHG

Hotel with 2 restaurants, in the vicinity of Desert Botanical Garden
At Crowne Plaza Phoenix Airport - PHX by IHG, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 12.00 per day, or you can take advantage of the free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include a hot tub, a conference center, and a 24-hour business center.
Guests can expect free WiFi and 32-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Refrigerators, coffee makers, and free local calls are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Languages

English, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle
  • Secured, covered self parking on site (USD 12 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • The Perch
  • The Post at Crowne Plaza

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Piano

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (15,000 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs only
  • 1 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 7 to 20 per person
  • Covered self parking fee: USD 12.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Phoenix Phx Airport
Crowne Plaza Phoenix Phx Airport
Crowne Plaza Phoenix Airport Hotel Phoenix
Phoenix Crowne Plaza
Crowne Plaza Phoenix Phx Airport Hotel
Crowne Plaza Phoenix Phx Airport

Frequently asked questions

Are free cancellation options available at Crowne Plaza Phoenix Airport - PHX by IHG?

Crowne Plaza Phoenix Airport - PHX by IHG provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Phoenix Airport - PHX by IHG?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Phoenix Airport - PHX by IHG on Jul 20, 2025 start from $83.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Crowne Plaza Phoenix Airport - PHX by IHG?

This hotel is situated in Camelback East, close to Chase Field, Phoenix Zoo, and Tempe Town Lake. You'll also find Desert Botanical Garden and Tempe Beach Park within a short drive.

Is there parking available at Crowne Plaza Phoenix Airport - PHX by IHG?

Yes, secured parking is offered for USD 12.00 per day with in/out privileges. Electric car charging is also available for guests.

Does Crowne Plaza Phoenix Airport - PHX by IHG feature a casino?

No, Crowne Plaza Phoenix Airport - PHX by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Phoenix Airport - PHX by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 6:00 AM and 10:00 PM.

Is Crowne Plaza Phoenix Airport - PHX by IHG good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 2 restaurants.

Are there hot tubs at Crowne Plaza Phoenix Airport - PHX by IHG?

Yes, guests can enjoy a spa tub at this hotel.

Does Crowne Plaza Phoenix Airport - PHX by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Phoenix Airport - PHX by IHG has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does Crowne Plaza Phoenix Airport - PHX by IHG allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Crowne Plaza Phoenix Airport - PHX by IHG for a fee of USD 50 per accommodation, per stay.

Are there connecting rooms at Crowne Plaza Phoenix Airport - PHX by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Crowne Plaza Phoenix Airport - PHX by IHG?

The closest major airport to Crowne Plaza Phoenix Airport - PHX by IHG is Phoenix Sky Harbor Intl. Airport (PHX), which is 3.3 mi away (11 minutes by car). Another top airport is Mesa, AZ (MSC-Falcon Field Municipal), which is located 20.5 mi away (26-minute drive).

Are there rooms with balconies at Crowne Plaza Phoenix Airport - PHX by IHG?

No, there aren't any guestrooms with balconies at Crowne Plaza Phoenix Airport - PHX by IHG.

Does Crowne Plaza Phoenix Airport - PHX by IHG offer wedding services?

Take advantage of the wedding venue at Crowne Plaza Phoenix Airport - PHX by IHG if you plan to say "I do" during your trip.

Crowne Plaza Phoenix Airport - PHX by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 845 out of 1517 reviews
Rating 8 - Good. 296 out of 1517 reviews
Rating 6 - Okay. 199 out of 1517 reviews
Rating 4 - Poor. 100 out of 1517 reviews
Rating 2 - Terrible. 77 out of 1517 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Harold

Stayed 1 night in May 2025

6/10 Okay

Amin

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The staff didn't welcome us and the man that received us didn't speak clearly. He just sat back and mumbled a bunch of stuff when there was a lot of background noise. We found the room had a cleanliness issue (booger on the backboard). Not a bad place, but a bit rough on the edges for the price.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Poor shuttle service.

An airport hotel is chosen for just speed and proximity. However due to poor shuttle service and super slow breakfast this is a 2 star just because that’s critical for an airport hotel. Their shuttle didn’t show up at the airport 20 min after calling. A second call reminder we were told it may take 10 min more. Why did the first person not say in advance it will be 30 min more ? We canned it. Also morning breakfast looked like just one employee was there till 7am. So after being seated at 6.30am no food arrived till 7am. What if we missed our flight due to the delay ? The hotel is clean and fine but for an airport hotel the key is getting you in and out quickly.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristi

Stayed 1 night in Apr 2025

10/10 Excellent

Bryce, Athens

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a good area with plenty of parking with a required parking pass with available parking either beside the property or in the multi level garage. It offers shuttle services which i did not utilize. The lobby is spacious and neat with friendly staff. The halls of the guest rooms were fragranced with a lovely scent. The room provided was clean, spacious, and orgsnized. The TV did have premium TV channels but no streaming services. The bed was firm and the pillows were plush. The bathroom had the bare essentials as far as plenty of towels; soap, shampoo, conditioner; and ample rolls of toilet tissue. Provided ironing boad and iron with closet space. Coffee maker with a few choices and dorm sized refrigerator were also provided along with a walled thermostat. Safety in the building was also a priority with access to the side enteances only available with a guest room key also were the elevator requiring same key access.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew, Melrose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Kathleen

Stayed 1 night in Apr 2025

6/10 Okay

Bryan

Traveled with family
Liked: Cleanliness, staff & service
Not as nice as the pictures
Stayed 1 night in Apr 2025

8/10 Good

Tom

Liked: Cleanliness, amenities, property conditions & facilities
Close to the airport, which is nice in the morning and the server at the bar was incredible
Stayed 1 night in Mar 2025

6/10 Okay

John

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Generally we found the rooms dated. Badly in need of a refresh/modernization. Very little around the hotel in terms of walkability. Staff were excellent. Shuttle is convenient.
Stayed 2 nights in Apr 2025

2/10 Terrible

Ramanjit, Kent

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Hezdral

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

PHILIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, very nice

Great place. The bartender Jackie, was very friendly and personable. A little green as a mixologist, but she made up for it with her wonderful personality. Everything was great we will definitely return.
Stayed 1 night in Apr 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

cesar

Liked: Staff & service
Disliked: Cleanliness
I was old and worn out
Stayed 1 night in Apr 2025

6/10 Okay

Tracey

Liked: Property conditions & facilities
Disliked: Cleanliness
Disappointing stay.
Stayed 1 night in Apr 2025

6/10 Okay

Steve

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Great location for our reggae festival
Stayed 1 night in Apr 2025

8/10 Good

Linda A

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness

Crowne Plaza skyharbor

The crowne plaza used to be a higher end hotel. The bathroom was dirty, the room rug not so gteat, wall paper in bathroom coming down. They need better managers to stay on top of the condition and cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Nikita

Liked: Cleanliness, staff & service, property conditions & facilities
Was pretty good but the internal dining was a challenge if you have dietary restrictions
Stayed 1 night in Mar 2025

6/10 Okay

I-HSIEN

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Alyssa

Traveled with family
Disliked: Staff & service
i didn't appreciate being "blind sided" for paid parking fee.
Stayed 1 night in Mar 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Aaron C

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay and loved how close it was to the airport.
Stayed 1 night in Mar 2025