Didn't like: noisy
Nothing I didn’t like
This hotel is so clean and cozy the 17th floor was great
Great experience overall.
Nice and clean, exellent atention, bonito limpio habitacion amplia y disfrute mucho mi estadia
Overall good stay.
Great staff and location.
Staff were amazing. Helpful and always went out of their way to make sure our stay was great. The elevators are very confusing. Spent a lot of time trying to get to the room and the ground floor.
From the moment we parked to the moment we checked out the staff was extremely friendly and helpful. The room was clean and the view was incredible
Beautiful property with great restaurant. The convention they held was a little mismanaged, but nothing that made the experience awful.
Good clean and pet friendly. Great staff. Good breakfast..
I did not like having the entire 26th floor being renovated with dust from that project coming through the air-conditioning vents. I did not like having the water turned off throughout the hotel from 10 a.m. until 4 p.m. 2 days in a row. On the 3rd day we were leaving town, so don't know when they turned the water back on. I did not know the hotel was undergoing renovation when I was booked there.
Parking was $25 extra per night and that was not very well disclosed in orbitz
Great stay here, front desk employees were extremely friendly. Room was clean! Definitely will stay here again
Located in Downtown Phoenix within a 5-minute walk of Phoenix Convention Center, Sheraton Phoenix Downtown is within 2 miles (3 km) of other popular sights like Footprint Center. This 4-star hotel has 1003 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour gym.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Full breakfast is offered for a fee each morning from 6:00 AM to 11:00 AM.
65-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport down comforters. Refrigerators, coffee makers, and safes are also standard.
Guests staying at Sheraton Phoenix Downtown enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Parking is available for USD 28.00 per night (USD 38.00 per night for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.
Didn't like: noisy
Nothing I didn’t like
This hotel is so clean and cozy the 17th floor was great
Great experience overall.
Dear Valued Guest, Thank you for the great review! It is always exciting to know that we exceeded your expectations, and we are glad you could experience our true oasis in the heart of downtown Phoenix. It was our pleasure hosting you at Sheraton Phoenix Downtown, and we hope to see you again soon. Hotel Management
Nice and clean, exellent atention, bonito limpio habitacion amplia y disfrute mucho mi estadia
Dear Valued Guest, Thank you for the great review! It is always exciting to know that we exceeded your expectations, and we are glad you could experience our true oasis in the heart of downtown Phoenix. It was our pleasure hosting you at Sheraton Phoenix Downtown, and we hope to see you again soon. Hotel Management
Overall good stay.
Great staff and location.
Dear Valued Guest, It was a pleasure reading your review of Sheraton Phoenix Downtown. We have an exceptional team whose top priority is making sure every guest is comfortable and happy, so we look forward to sharing your compliments with them.! We are grateful for the recommendation and thank you for choosing us. Hotel Management
Staff were amazing. Helpful and always went out of their way to make sure our stay was great. The elevators are very confusing. Spent a lot of time trying to get to the room and the ground floor.
Dear Jin, thank you for choosing us and for your review. We sincerely apologize for the noise concerns during your stay and its impact on your overall comfort. Your feedback allows us to improve our guest experience, and we genuinely appreciate you sharing it with us. We hope you will consider us for your next trip to the city so we may have the opportunity to better your visit. Hotel Management