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Sheraton Phoenix Downtown

4.0 star property
Hotel with 2 restaurants, 10-minute walk to Mortgage Matchup Center

Choose dates to view prices

Photo gallery for Sheraton Phoenix Downtown

2 restaurants, breakfast served
Creator video
Lobby
Lobby
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
340 N 3rd Street, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪3 min walk‬
  • Place, Mortgage Matchup Center
    ‪8 min walk‬
  • Place, Chase Field
    ‪10 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(47 reviews)
  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Hypo-allergenic bedding, down comforters, in-room safe, desk

Traditional Room, 2 Double Beds

9.4 out of 10
Exceptional
(21 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Premium Room, 1 King Bed

9.8 out of 10
Exceptional
(11 reviews)
  • 325 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Hypo-allergenic bedding, down comforters, in-room safe, desk

Premium Room, 2 Double Beds

9.2 out of 10
Wonderful
(11 reviews)
  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Club Room, 1 King Bed

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

City view

Club Room, 2 Double Beds

8.0 out of 10
Very good
(3 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, City View

65-inch flat-screen TV with cable channels, TV, pay movies

Executive Suite, 1 Bedroom, City View

  • 728 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, City View

65-inch flat-screen TV with cable channels, TV, pay movies

Executive Suite, 1 Bedroom, City View

8.0 out of 10
Very good
(4 reviews)
  • 728 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Suite, 1 Double Bed, City View

65-inch flat-screen TV with cable channels, TV, pay movies

Club Suite, 1 Double Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 728 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 2 Double Beds

65-inch flat-screen TV with cable channels, TV, pay movies

Club Suite, 2 Double Beds

  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom, City View

Presidential Suite, 1 Bedroom, City View | Living area | 65-inch flat-screen TV with cable channels, TV, pay movies

Presidential Suite, 1 Bedroom, City View

  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

City view

Premium Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 320 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Shower, designer toiletries, hair dryer, towels

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Club Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Double Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Club Suite, 1 Double Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 Double Bed

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Traditional Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

About the neighborhood

Phoenix

Located in Downtown Phoenix, Sheraton Phoenix Downtown is within a 5-minute walk of Phoenix Convention Center and within 15 minutes of other popular attractions like Mortgage Matchup Center. This 4-star hotel has 1003 guestrooms and offers conveniences like 2 restaurants, an outdoor pool, and a 24-hour gym.

What's nearby

  • Arizona State University - Downtown Phoenix - 2 min walk - 0.1 miles
  • Arizona Center - 2 min walk - 0.1 miles
  • Phoenix Convention Center - 3 min walk - 0.2 miles
  • Mortgage Matchup Center - 8 min walk - 0.5 miles
  • Chase Field - 10 min walk - 0.6 miles

Getting around

  • 3rd Street - Washington Station - 6 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 14 min drive

Restaurants

  • ‪Barrel & Bushel - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Chick-fil-A - ‬3 min walk
  • ‪Westin Executive Club - ‬4 min walk
  • ‪Jersey Mike's Subs - ‬2 min walk

About this property

Sheraton Phoenix Downtown

Hotel with 2 restaurants, 10-minute walk to Mortgage Matchup Center
Guests staying at Sheraton Phoenix Downtown enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Parking is available for USD 51 per night (USD 61 per night for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a 24-hour business center, and a computer station.
65-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport down comforters. Refrigerators, coffee makers, and safes are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Exterior
The Westin Phoenix Downtown
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9.0 out of 10, Wonderful, 1,004 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered self parking on site (USD 51 per night)
  • Secured, covered valet parking on site (USD 61 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 12 to 18 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • & More
  • Carcara

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 111,961 square feet of conference space
  • 24-hour business center
  • 26 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 31 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs only
  • 1 total (40 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 33.92 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 12 to 18 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Covered self parking fee: USD 51 per night (in/out privileges)
  • Covered valet parking fee: USD 61 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Parking has height restrictions.

Property is also known as

Hotel Sheraton Phoenix Downtown
Phoenix Downtown Hotel
Phoenix Downtown Sheraton
Phoenix Downtown Sheraton Hotel
Sheraton Hotel Phoenix Downtown
Sheraton Phoenix Downtown
Sheraton Phoenix Downtown Hotel
Sheraton Phoenix
Sheraton Grand Phoenix Hotel
Sheraton Grand Phoenix
Sheraton Phoenix Phoenix
Sheraton Phoenix Downtown Hotel
Sheraton Phoenix Downtown Phoenix
Sheraton Phoenix Downtown Hotel Phoenix

Frequently asked questions

Is a free cancellation option available at Sheraton Phoenix Downtown?

Sheraton Phoenix Downtown provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Phoenix Downtown?

As of Dec 8, 2025, prices found for a 1-night stay for 2 adults at Sheraton Phoenix Downtown on Dec 22, 2025 start from $111.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Sheraton Phoenix Downtown?

This hotel is situated in Downtown Phoenix within a short 10-minute walk of Mortgage Matchup Center and also 11 minutes on foot from Chase Field. You'll also find The Van Buren and Arizona Center less than a mile away.

Will I be able to park at Sheraton Phoenix Downtown?

Yes, secured valet parking is offered for USD 61 per night with in/out privileges. Accessible parking is also available for guests.

Does Sheraton Phoenix Downtown feature a casino at the property?

No, Sheraton Phoenix Downtown doesn't have a casino.

Will I find an indoor pool at Sheraton Phoenix Downtown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Sheraton Phoenix Downtown good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, 2 bars, and 2 restaurants.

Does Sheraton Phoenix Downtown have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sheraton Phoenix Downtown feature a restaurant that includes a breakfast menu?

Yes, Sheraton Phoenix Downtown has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Will Sheraton Phoenix Downtown allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Sheraton Phoenix Downtown for a fee of USD 75 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Sheraton Phoenix Downtown?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Sheraton Phoenix Downtown?

The closest major airport to Sheraton Phoenix Downtown is Phoenix Sky Harbor Intl. Airport (PHX), which is 6.6 mi away (14 minutes by car). Another top airport is Phoenix Deer Valley Airport (DVT), which is located 20.1 mi away (25-minute drive).

Are there rooms with balconies at Sheraton Phoenix Downtown?

No, there aren't any guestrooms with balconies at Sheraton Phoenix Downtown.

Does Sheraton Phoenix Downtown offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Sheraton Phoenix Downtown.

Reviews

Sheraton Phoenix Downtown Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 642 out of 1001 reviews
Rating 8 - Good. 210 out of 1001 reviews
Rating 6 - Okay. 72 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

Reviews

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities
Great service
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Kelsey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay, horrible parking!

The Sheraton Downtown Phoenix was clean and the staff was friendly. The restaurants had good food, not spectacular but good. The pool was nice and the bartender at the pool was very attentive. My only complaint and it is a big one is there is very little parking. I had to park my car two blocks away in a public lot. We attend a convention at this location every year at this time. Although, it is convenient to stay at the hotel that hosts the convention, next year I will stay somewhere else due to the parking challenges in the Arizona heat.
Stayed 3 nights in Aug 2025

10/10 Excellent

Myia

Traveled with group
Liked: Cleanliness, property conditions & facilities
Nice smelling soap
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Grace

Stayed 2 nights in Aug 2025

6/10 Okay

Lynnette

Business traveler
Liked: Cleanliness, amenities
I would have given a better review, but I didn't enjoy my stay due to staff's failure to resolve a reported issue at the beginning of my stay. The shower head was not working, and I ask if it could be looked at. The clerk (Aliyah) assured me that she would send someone to my room to inspect it, which she never did. The next day, same thing, no one was ever sent to fix the shower. I mention this again to the clerk Aliyah and no response. I ended up having to use the hand attachment the entire stay. At check out 2 days later, I mentioned this issue to her again, and she failed to apologize nor ofter me any credit towards my stay. Lastly, as a Sheraton member, I asked her if I received my daily credit for my food/drinks for the day, and she stated Yes. As I was leaving, I checked the charges on my bill and noticed that she did not enter the daily credit, and I had to return back to the hotel and spoke with another clerk who confirmed that I did not receive the credit, and she refunded the amount and reissued me a final check-out receipt. As a Sheraton Hotel, I expected the concern with the shower to be addressed immediately, and it wasn't. My organization paid a lot of money to have Sheraton host a two-day event including reservations for several hundreds guests. I was not happy with the lack of response to a simple concern. Nobody ever stopped by the room to inspect the shower, the staff did not call or ask how to make my stay better or even offer me a different room.
Stayed 2 nights in Aug 2025

10/10 Excellent

ana

Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Very quet time of year because of the heat. Excellent service and food in the hotel restaurant - could not be happier!
Stayed 2 nights in Aug 2025

10/10 Excellent

Abdullahi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 3 nights in Jul 2025

10/10 Excellent

Brittiany, Winston Salem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Abigail Marie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and felt well-worth the cost, felt very secure and comfortable; plus the gym was fabulous!
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Stayed 1 night in Jun 2025

8/10 Good

Lesley

Traveled with family
Disliked: Property conditions & facilities
Pool
Stayed 2 nights in Jul 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Te size of this property is really great and we loved the gym ,pool and how property itself had everything we were looking for and more while visiting. We stayed on a high level floor and loved having a separate elevator for the higher level floors because I really didn’t have to stop on the 4th floor if I’m staying in the 31st floor. Was really convenient. The staff was great and helpful even with a convention going on and the hotel being so busy the staff still was attentive. My room was great and spacioius. The free drinks, hors d’oeuvres, and etc was a welcome addition when staying on the club level.
Stayed 2 nights in Jul 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025

2/10 Terrible

arlene

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Ron

Stayed 3 nights in Jul 2025

10/10 Excellent

Sylvester Jones,

Stayed 3 nights in Jul 2025

10/10 Excellent

Niso

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

David

Stayed 3 nights in Jul 2025

8/10 Good

Ola Faye

Staff was very helpful and knowledgeable. I didn’t like the tissue thin towels that I had to use for 4days and nights.
Stayed 4 nights in Jul 2025

10/10 Excellent

Murat

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

4/10 Poor

Adeana

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Very upset

I have not had time to call the hotel very disappointed was advised wrong timing for our complimentary breakfast Mentioned it to a manager, he was nonchalant about refunding us or crediting us. Very disappointed. I was not the only guest who was given the wrong information.
Stayed 2 nights in Jun 2025

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