Staff were amazing. Helpful and always went out of their way to make sure our stay was great. The elevators are very confusing. Spent a lot of time trying to get to the room and the ground floor.
From the moment we parked to the moment we checked out the staff was extremely friendly and helpful. The room was clean and the view was incredible
Beautiful property with great restaurant. The convention they held was a little mismanaged, but nothing that made the experience awful.
Good clean and pet friendly. Great staff. Good breakfast..
I did not like having the entire 26th floor being renovated with dust from that project coming through the air-conditioning vents. I did not like having the water turned off throughout the hotel from 10 a.m. until 4 p.m. 2 days in a row. On the 3rd day we were leaving town, so don't know when they turned the water back on. I did not know the hotel was undergoing renovation when I was booked there.
Parking was $25 extra per night and that was not very well disclosed in orbitz
Great stay here, front desk employees were extremely friendly. Room was clean! Definitely will stay here again
It is in walking distance to other places to eat. The property is very clean. My check in was super quick and easy. The concierge and valets were very friendly and helpful. My room was nice and cool, The bed was my favorite. I have troubling staying asleep. In that bed, I fell asleep quickly and I stayed sleep the whole night. I want that mattress! I was only there for a short stay and was out of the room most of the time. I would definitely go back. My only issue was there was no microwave in the room. They can move the safe to the closet and add a mini microwave on top of the mini fridge. I wanted to reheat my delicious leftovers from a restaurant. I had to throw them away because I had no way to do it. Other than that, I had a wonderful stay.
Great location, restaurants and bars were close by.
Great location downtown. Walking distance to the arena and great restaurants
Hotel site and amenities are great. Guest service is great
Everyone was very nice. Easy check in process. Very accommodating. We arrived a day before package started. We did not need to move rooms. Very appreciative.
Nice hotel and great location, great value for the price. Thanks
Wish I could stay longer so relaxing and comfortable.
Located in Downtown Phoenix, Sheraton Phoenix Downtown is within a 5-minute walk of popular attractions such as Phoenix Convention Center and Roosevelt Row. This 4-star hotel has 1000 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour fitness center.
This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. You can get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 11:00 AM.
All 1000 rooms feature refrigerators, coffee makers, and safes. Guests can expect WiFi, wired Internet, and 32-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in down comforters. Other amenities include phones, ironing boards, and desks.
Guests staying at Sheraton Phoenix Downtown enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Parking is available for USD 26.00 per night (USD 36.00 per night for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a computer station.
Staff were amazing. Helpful and always went out of their way to make sure our stay was great. The elevators are very confusing. Spent a lot of time trying to get to the room and the ground floor.
From the moment we parked to the moment we checked out the staff was extremely friendly and helpful. The room was clean and the view was incredible
Beautiful property with great restaurant. The convention they held was a little mismanaged, but nothing that made the experience awful.
Good clean and pet friendly. Great staff. Good breakfast..
I did not like having the entire 26th floor being renovated with dust from that project coming through the air-conditioning vents. I did not like having the water turned off throughout the hotel from 10 a.m. until 4 p.m. 2 days in a row. On the 3rd day we were leaving town, so don't know when they turned the water back on. I did not know the hotel was undergoing renovation when I was booked there.
Parking was $25 extra per night and that was not very well disclosed in orbitz
