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Recent guest reviews

Do NOT stay here ...roaches in my room , no water in the shower , dirty bedding, tub had hairs everywhere, room smelled like dirt feet, the microwave was some yellow slime inside .... Will never stay here again ....

We slept there one night and only because we were exhausted…we left first thing in the morning and paid additional to stay in a different hotel. This place was disgusting!!!!!!!!!! Can not believe it is a recommended hotel in your packages - disappointed you would put anyone in this place.

Had roaches and bed bugs and I’m not happy with anything

the pic shown here for this hotel ,is the total opposite of what i got there. i ask non smoking and there was smoking everywhere even an employee was smoking . if you dont believe me ask for the security video and see it got your self. nothing seem to work at that place. never going again to that same location. i rather drive an hour and stay somewhere else. bad isn't even the beginning terrible is a great start.

The location is very convenient. The front desk is very helpful

Nothing special...

The staff was very helpful But The rooms could have used a good cleaning

Horrible service the front desk was rude and just had a horrible time

This property does not belong on Orbitz!!! This place is a drug den, and where prostitution is more than possible!! I checked in and went to my room and found it to be filthy and smelly. I left the room right away!! Sidewalks, stairs, walls, floors, doors, all were filthy!! The pictures on Orbitz were not even in the hemisphere of what this place really looks like! Very shameful Orbitz, will never trust your site again!! Horrible place!!

This property is very low budget. Had to bring my own toilet paper.

The employee at the front desk was nice but the overall property, rooms are horrible. I felt very unsafe all night. I know Bell and i17 area is a nice area but this place wasn't nice at all.

Very friend staff, that’s the only I liked. You get what you pay for you want cheap that’s spot on, Lobby it’s self is in better condition then the rooms. People were outside using marijuana, the room I stayed in had an odd smell to it, the tv itself anytime you turned it on was at full volume, walls are very thin you can hear the person next to you have a conversation. Room had random light switch that didn’t work, the room and hotel itself could use a remodel. The entry way door frame has previous damage room carpet had random torn out spots. Didn’t feel secure at all, bathroom had someone else’s hair on the tub seemed to lack upkeep. Would not stay at this location agin or recommend. I personally think I was better off staying at a motel six, after seeing the room i changed my reservation to one night and then booked a a days inn, which was 100% better. Agin if you want a cheap hotel this is it. Appliances aren’t taken care of, parking can be a pain. random people walking around the area not sure if they were guests or just some people guests would just go outside the door and smoke and so it was unavoidable. Cameras seemed to only be installed as a scare tactic and not actually in use.

Was on the road driving through AZ when my wife, brother in-law and I had to get a room before our flights out the next day. We booked the room on Orbitz and when we showed up the door to the room had been previously broken into by force and the deadbolt lock was missing. There was a 2 inch hole into the room where the deadbolt used to be. Unexceptable place for my 6-month pregnant wife to stay. The only silver lining to the experience was there front desk woman, Heather S. who was very accommodating in helping us resolve the matter. Thank you Heather!

I would never recommend this property to anyone if I were Orbits decision maker

They need a lot more that fresh paint for renovations. Other than paint, the place is right out of the 80's. The place need a lot of renovations.

N Black Canyon Hwy Phoenix AZ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • Laundry facilities

Located in Deer Valley within a mile (2 km) of University of Phoenix-Northwest Learning Center, Extend-a-Suites Phoenix is within a few miles (5 km) of HonorHealth Deer Valley Medical Center. This 101-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Rooms

TVs come with cable channels, and guests can stay connected with free WiFi. Refrigerators, microwaves, and free local calls are also standard. Housekeeping is available on request.


Property features

Extend-a-Suites Phoenix features an outdoor pool, free WiFi in public areas, and coffee in a common area. You can take advantage of free parking if you drive. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing. Additional amenities include express check-out, a terrace, and laundry facilities.

Room options

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Executive Room, 1 King Bed

1 King Bed | Sleeps 2

Executive Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Extend-a-Suites Phoenix

Everyone (30) Couples (5) Family (7)
1
Business Business

Do NOT stay here ...roaches in my room , no water in the shower , dirty bedding, tub had hairs everywhere, room smelled like dirt feet, the microwave was some yellow slime inside .... Will never stay here again ....

By on Jun 4, 2022

Review comment responded on Jun 10, 2022

Thank you Ricardo for taking the time to submit a review about your stay. We're sorry to hear that there was a pest issue in the room you were staying in. We will make sure that we address the issue with our pest control to make sure that the issue is taken care of. Thank you for making us aware. We will also address the housekeeping issues with our housekeeping staff as well. We appreciate the feedback!

5
Partner Couples

By on May 26, 2022

1
Partner Couples

We slept there one night and only because we were exhausted…we left first thing in the morning and paid additional to stay in a different hotel. This place was disgusting!!!!!!!!!! Can not believe it is a recommended hotel in your packages - disappointed you would put anyone in this place.

By on May 7, 2022

Review comment responded on May 7, 2022

We are sorry to hear about your bad experience. We are currently going under renovations on our property. Your feedback helps us know what we need to improve on moving forward. Thank you for your feedback.

1
Partner Couples

Had roaches and bed bugs and I’m not happy with anything

By on Feb 19, 2022

Review comment responded on Feb 26, 2022

Thank you Eric for taking the time to submit a review about your stay. We are sorry to hear about your bad experience. Your feedback helps us know what we need to improve on moving forward. I will be addressing these issues with my staff members to ensure that it doesn't happen again. Thank you for your feedback.

5
Everyone

By on Nov 13, 2021

1
Family Business Business

the pic shown here for this hotel ,is the total opposite of what i got there. i ask non smoking and there was smoking everywhere even an employee was smoking . if you dont believe me ask for the security video and see it got your self. nothing seem to work at that place. never going again to that same location. i rather drive an hour and stay somewhere else. bad isn't even the beginning terrible is a great start.

By on Aug 11, 2021

Review comment responded on Sep 14, 2021

Thank you for this feedback. We are sorry to hear that the hotel was not to your liking and that you were disappointed in your stay with us. We wish you the best in your future travels.

5
Family

The location is very convenient. The front desk is very helpful

By on Apr 14, 2021

Review comment responded on Apr 24, 2021

Thank you for taking the time to submit a rating about your stay! We appreciate your comments! We will be sure to share with the staff.

3
Business Business

Nothing special...

By on Apr 4, 2021

Review comment responded on Apr 6, 2021

Thank you for taking the time to submit a review about your stay.

1
Partner Couples

By on Feb 16, 2021

Review comment responded on Feb 16, 2021

Thank you for taking the time to submit a rating about your stay.

4
Family

The staff was very helpful But The rooms could have used a good cleaning

By on Jan 8, 2021

Review comment responded on Jan 8, 2021

Thank you for taking the time to submit a review about your stay. We appreciate the feedback.

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