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Crowne Plaza Phoenix Airport - PHX by IHG

3.5 star property

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Photo gallery for Crowne Plaza Phoenix Airport - PHX by IHG

Exterior
Bar (on property)
Restaurant
Exterior
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
4300 E Washington St, Phoenix, AZ, 85034
  • Place, S'edav Va'aki Museum
    ‪7 min walk‬
  • Place, El Zaribah Shriners Auditorium
    ‪15 min walk‬
  • Place, Papago Park
    ‪2 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

7.8 out of 10
Good
(13 reviews)
  • 293 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

7.6 out of 10
Good
(11 reviews)
  • 293 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, rollaway beds

Premium Room, 2 Queen Beds

7.4 out of 10
Good
(8 reviews)
  • 293 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, rollaway beds

Premium Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)
  • 293 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

8.6 out of 10
Excellent
(14 reviews)
  • 293 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(82 reviews)
  • 293 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(23 reviews)
  • 293 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room

8.2 out of 10
Very good
(10 reviews)
  • 293 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(102 reviews)
  • 293 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 293 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (with Living Area)

Suite, 1 Bedroom (with Living Area) | Room amenity

Suite, 1 Bedroom (with Living Area)

  • 1095 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Roll-in Shower (Mobility, Roll Shwr)

Premium bedding, desk, iron/ironing board, rollaway beds

Junior Suite, 1 Queen Bed, Roll-in Shower (Mobility, Roll Shwr)

  • 1095 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, rollaway beds

Junior Suite, 1 King Bed with Sofa bed

  • 1095 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Camelback East
  • Pool
  • Free airport shuttle
  • Pet friendly
  • Free WiFi
8.8 out of 10, Excellent, 1,602 reviews
$110 nightly
The price is $124
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Total with taxes and fees
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About the neighborhood

Phoenix

Located in Camelback East, Crowne Plaza Phoenix Airport - PHX by IHG is within a few miles (5 km) of popular sights such as Desert Botanical Garden and Phoenix Zoo. This 290-room, 3.5-star hotel has an outdoor pool along with a 24-hour gym and free in-room WiFi.

What's nearby

  • S'edav Va'aki Museum - 7 min walk - 0.4 miles
  • El Zaribah Shriners Auditorium - 15 min walk - 0.8 miles
  • Salt River - 2 min drive - 1.2 miles
  • Tovrea Castle at Carraro Heights - 2 min drive - 1.2 miles
  • Papago Park - 2 min drive - 1.7 miles

Getting around

  • 44th Street - Washington Station - 4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 11 min drive

Restaurants

  • ‪Starbucks - ‬7 min drive
  • ‪Stockyards Steakhouse - ‬19 min walk
  • ‪Nu Towne Saloon - ‬3 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Mesquite Fresh Street Mex - ‬10 min walk

About this property

Crowne Plaza Phoenix Airport - PHX by IHG

At Crowne Plaza Phoenix Airport - PHX by IHG, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 12.00 per day, or you can take advantage of the free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a hot tub, a conference center, and a 24-hour business center.
Guests can expect free WiFi and 32-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Refrigerators, coffee makers, and free local calls are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

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SureStay by Best Western Motor Lodge Phoenix Airport near Downtown
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  • Pool
  • Breakfast included
  • Free airport shuttle
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8.4 out of 10, Very Good, 1,952 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle
  • Secured, covered self parking on site (USD 12 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • The Perch
  • The Post at Crowne Plaza

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Piano

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (15,000 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs only
  • 1 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 7 to 20 per person
  • Covered self parking fee: USD 12.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Phoenix Phx Airport
Crowne Plaza Phoenix Phx Airport
Crowne Plaza Phoenix Airport Hotel Phoenix
Phoenix Crowne Plaza
Crowne Plaza Phoenix Phx Airport Hotel
Crowne Plaza Phoenix Phx Airport

Frequently asked questions

Are free cancellation options available at Crowne Plaza Phoenix Airport - PHX by IHG?

Crowne Plaza Phoenix Airport - PHX by IHG provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Phoenix Airport - PHX by IHG?

As of Apr 6, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Phoenix Airport - PHX by IHG on May 3, 2026 start from $133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Crowne Plaza Phoenix Airport - PHX by IHG?

This hotel is situated in Camelback East within a short 19-minute walk of El Zaribah Shriners Auditorium. You'll also find Tempe Town Lake and Desert Botanical Garden within a short drive.

Is there parking available at Crowne Plaza Phoenix Airport - PHX by IHG?

Yes, secured parking is offered for USD 12.00 per day with in/out privileges. Electric car charging is also available for guests.

Does Crowne Plaza Phoenix Airport - PHX by IHG feature a casino?

No, Crowne Plaza Phoenix Airport - PHX by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Phoenix Airport - PHX by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 6:00 AM and 10:00 PM.

Is Crowne Plaza Phoenix Airport - PHX by IHG a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 2 restaurants.

Are there hot tubs at Crowne Plaza Phoenix Airport - PHX by IHG?

Yes, guests can enjoy a spa tub at this hotel.

Does Crowne Plaza Phoenix Airport - PHX by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Phoenix Airport - PHX by IHG has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does Crowne Plaza Phoenix Airport - PHX by IHG allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Crowne Plaza Phoenix Airport - PHX by IHG for a fee of USD 50 per accommodation, per stay.

Are there connecting rooms at Crowne Plaza Phoenix Airport - PHX by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Crowne Plaza Phoenix Airport - PHX by IHG?

The closest major airport to Crowne Plaza Phoenix Airport - PHX by IHG is Phoenix Sky Harbor Intl. Airport (PHX), which is 3.3 mi away (11 minutes by car). Another top airport is Mesa, AZ (MSC-Falcon Field Municipal), which is located 20.5 mi away (26-minute drive).

Are there rooms with balconies that I can book at Crowne Plaza Phoenix Airport - PHX by IHG?

No, there aren't any guestrooms with balconies at Crowne Plaza Phoenix Airport - PHX by IHG.

Does Crowne Plaza Phoenix Airport - PHX by IHG offer wedding services?

Take advantage of the wedding venue at Crowne Plaza Phoenix Airport - PHX by IHG if you plan to say "I do" during your trip.

Crowne Plaza Phoenix Airport - PHX by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1072 out of 1952 reviews
Rating 8 - Good. 395 out of 1952 reviews
Rating 6 - Okay. 259 out of 1952 reviews
Rating 4 - Poor. 123 out of 1952 reviews
Rating 2 - Terrible. 103 out of 1952 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ann, New Richmond

Liked: Cleanliness
Staff was outstanding!
Stayed 1 night in Jan 2026

8/10 Good

Josh

Stayed 1 night in Jan 2026

8/10 Good

Maria

Stayed 1 night in Jan 2026

8/10 Good

Cynthia J

Stayed 1 night in Jan 2026

10/10 Excellent

Linda A

Liked: Cleanliness, staff & service
Did not eat breakfast or drink at the bar.
Stayed 1 night in Jan 2026

10/10 Excellent

Regina

Stayed 1 night in Jan 2026

6/10 Okay

Sundeep

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
The hotel is old and rooms are dated. It’s close to the airport. If you are a flight attendant or airline crew and if you need a night to stay then pick
Stayed 1 night in Jan 2026

6/10 Okay

Tenille

Stayed 1 night in Jan 2026

6/10 Okay

Kena

Liked: Staff & service
Disliked: Amenities
The hallways and rooms are very dark. The fan in room is very loud. Restaurant was out of many things. Staff was friendly and efficient.
Stayed 1 night in Jan 2026

10/10 Excellent

William, LA quinta

Liked: Cleanliness, amenities, property conditions & facilities
Aweseome service
Stayed 1 night in Dec 2025

6/10 Okay

Jim, Sacramento

Stayed 1 night in Dec 2025

6/10 Okay

Branden

Stayed 5 nights in Dec 2025

10/10 Excellent

Guadalupe, georgetown

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service, everyone was very helpful and friendly.
Stayed 1 night in Dec 2025

4/10 Poor

Cynthia

Disliked: Cleanliness, amenities, property conditions & facilities
The room was sub standard. My husband felt ill so we opted to stay over and fly a day later. The condition of the room is older, which is acceptable, but there was a long black hair on the sheets when i folded bed down. Also, the bed was made incorrectly, so the sheets kept popping off. The worst part though, was no working TV. Maintenance came twice and could not fix it. We were offered to move but my husband was in bed. We were also offered some chips and a drink. Not satisfying.
Sheets didn’t stay on.
Hair on the pillow!
Stayed 1 night in Dec 2025

10/10 Excellent

Armando

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and quiet. Easy to get to airport
Stayed 1 night in Dec 2025

10/10 Excellent

Navraj

Stayed 1 night in Dec 2025

10/10 Excellent

Akira

Liked: Cleanliness, amenities, property conditions & facilities
Great location, good staff!
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodations mmm very clean and comfortable
Stayed 1 night in Dec 2025

6/10 Okay

Martha

Traveled with family and small children, Traveled with pets
Disliked: Staff & service, property conditions & facilities
We booked this hotel as our last resort to try getting some sleep. I wish i had read more about this hotel before booking. If you are traveling with a pet this is a pet friendly hotel with a charge of $50 dollars. For us that was almost half cost of our room. Also that if you are traveling in car you have to pay in order to park in a unpaved dirt and rock lot. I was surprised that in our room the bathroom sink still had hair and stuck in stain like someone spit into the sink. For the expectation i had about this hotel being really clean that to me was disappointing. Since its something so noticeable and main thing to clean. Besides other things that weren't clean properly that stood out the most. Nothing was great about the stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Adriana

Stayed 1 night in Dec 2025

8/10 Good

Sylvia

Liked: Cleanliness, property conditions & facilities
Good to go.
Stayed 1 night in Dec 2025

8/10 Good

Natalie, Las Vegas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great - friendly and helpful. Room was average but liked the bed & pillows were comfortable & bathroom was good.
Stayed 1 night in Dec 2025

10/10 Excellent

Britanya

Stayed 1 night in Dec 2025

8/10 Good

Santos

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Restaurant food was horrible.
Stayed 1 night in Dec 2025

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very basic and there was only 1 option. Coffee was basic and not hot. Service was slow.
Stayed 2 nights in Dec 2025

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