Embassy Suites by Hilton Phoenix Downtown North in Phoenix

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Hotel with free breakfast, a quick walk to Saint Joseph's Hospital and Medical Center

Choose dates to view prices

Where to?

Dates

May 2025

June 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

24/7 front desk
Room service
Bar
Parking available

Explore the area

10 E Thomas Rd, Phoenix, AZ, 85012

Saint Joseph's Hospital and Medical Center
‪5 min walk‬
Heard Museum
‪14 min walk‬
Phoenix Art Museum
‪20 min walk‬
Phoenix, AZ (PHX-Sky Harbor Intl.)
‪11 min drive‬

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Room options

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub

Sleeps 4
1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

Sleeps 4
1 King Bed

Suite, 2 Queen Beds, Accessible (Hearing)

Sleeps 6
2 Queen Beds

Suite, 1 King Bed, Accessible (Roll-in Shower)

Sleeps 4
1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

Sleeps 4
1 King Bed

Suite, 1 King Bed, Accessible (Conference, Hearing)

Sleeps 4
1 King Bed

Suite, 2 Double Beds, Accessible (Roll-in Shower)

Sleeps 6
2 Double Beds

Studio, 1 King Bed, Accessible

Sleeps 4
1 King Bed

Suite, 1 King Bed (Conference)

Sleeps 4
1 King Bed

Suite, 2 Double Beds, Accessible, Bathtub

Sleeps 6
2 Double Beds

Suite, 1 Bedroom

Sleeps 6
2 Queen Beds

Suite, 1 Bedroom

Sleeps 4
1 King Bed

Studio, 1 King Bed

430 sq ft
Sleeps 4
1 King Bed

About the neighborhood

Phoenix

Located in Encanto, Embassy Suites by Hilton Phoenix Downtown North is within a 10-minute walk of popular sights such as Saint Joseph's Hospital and Medical Center and Barrow Neurological Institute. This 242-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour gym.

What's nearby

Saint Joseph's Hospital and Medical Center - 5 min walk - 0.3 miles
Barrow Neurological Institute - 9 min walk - 0.5 miles
Heard Museum - 14 min walk - 0.8 miles
Phoenix Art Museum - 20 min walk - 1.1 miles
Phoenix Convention Center - 4 min drive - 2.4 miles

Getting around

Thomas Rd - Central Ave Station - 4 min walk
Phoenix Sky Harbor Intl. Airport (PHX) - 11 min drive

Restaurants

‪Zipps Sports Grill - Park Central - ‬8 min walk
‪Starbucks - ‬12 min walk
‪Panera Bread - ‬1 min walk
‪Fired Pie - ‬7 min walk
‪Jamba - ‬8 min walk

About this property

Embassy Suites by Hilton Phoenix Downtown North

Hotel with free breakfast, a quick walk to Saint Joseph's Hospital and Medical Center

Guests of Embassy Suites by Hilton Phoenix Downtown North have access to an indoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 32.00 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, conference space, and a 24-hour business center.

Guests can expect to find WiFi and 32-inch LED TVs with satellite channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. MP3 docks, sofa beds, and sitting areas are also available. Housekeeping is available on request.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, French, Russian, Spanish

Similar properties

Breakfast included
Pet friendly
Free WiFi
Restaurant

$106 nightly

May 27 - May 28

Total includes taxes and fees

Pool
Hot Tub
Breakfast included
Parking included

$105 nightly

Jun 13 - Jun 14

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: WiFi (USD 4.95 per night)
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Height restrictions apply for onsite parking
Secured, covered self parking on site (USD 32 per day)
Limited onsite parking
Wheelchair-accessible parking and van parking available

Food and drink

Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
A bar/lounge
A restaurant
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

Salt River Tavern

Things to do

24-hour gym
Indoor pool
Shopping
TV in common areas

Family friendly

In-room crib
In-room microwave
In-room refrigerator
In-room sofa bed
Indoor pool
Laundry facilities
Separate bedroom
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk
Vending machine
Water dispenser

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (on request)
Multilingual staff
Porter/bellhop

Business services

24-hour business center
4,604 square feet of conference space
6 meeting rooms
Computer station

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Handrails in hallways
Handrails in stairways
Phone accessibility kit
Pool hoist on site
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

1 building
11 floors
Banquet hall
Built in 1990
Comprehensive food waste policy
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Free crib
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding
Queen sofa bed

Bathroom

Bathrobes
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

32-inch LED TV with premium satellite channels
MP3 dock
Pay movies

Food and drink

Coffee/tea maker
Limited room service
Microwave
Refrigerator
Restaurant dining guides

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Laptop-compatible safe
Mobile key entry
Phone
Recycling
Safe
Separate sitting area
Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Guests planning to arrive late are required to contact the property prior to their arrival.

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Dogs and cats only
2 total pets
Pets may not be left unsupervised
Food and water bowls are available
Certain rooms only
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
Covered self parking fee: USD 32.00 per day (in/out privileges)
Pet deposit: USD 75.00 per stay
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM
Check-out: noon

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
Guests can access their rooms with a mobile device.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

Pool access available from 6:00 AM to 10 PM.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No rollaway or extra beds are available.
Parking has height restrictions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Phoenix Suites Hotel

Embassy Suites Hilton Phoenix Downtown North

Hilton Suites Hotel Phoenix

Hilton Suites Phoenix

Hilton Suites Phoenix Hotel Phoenix

Phoenix Hilton Suites

Suites Phoenix

Embassy Suites by Hilton Phoenix Downtown North Hotel

Embassy Suites by Hilton Phoenix Downtown North Phoenix

Embassy Suites by Hilton Phoenix Downtown North Hotel Phoenix

Frequently asked questions

Is free cancellation available at Embassy Suites by Hilton Phoenix Downtown North?

Embassy Suites by Hilton Phoenix Downtown North provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Embassy Suites by Hilton Phoenix Downtown North?

As of May 13, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Phoenix Downtown North on May 23, 2025 start from $123.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Embassy Suites by Hilton Phoenix Downtown North?

This hotel is situated in Encanto within a short 14-minute walk of Heard Museum and also 20 minutes on foot from Phoenix Art Museum. You'll also find Footprint Center and Chase Field within a short drive.

Is parking available on site at Embassy Suites by Hilton Phoenix Downtown North?

Yes, secured parking is offered for USD 32.00 per day with in/out privileges. Though parking is limited, accessible parking and electric car charging are also available.

Does Embassy Suites by Hilton Phoenix Downtown North feature a casino?

No, Embassy Suites by Hilton Phoenix Downtown North doesn't have a casino.

Will I find an indoor pool at Embassy Suites by Hilton Phoenix Downtown North?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10 PM.

Is Embassy Suites by Hilton Phoenix Downtown North good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Embassy Suites by Hilton Phoenix Downtown North have a hot tub?

No, this hotel doesn't have a spa tub.

Does Embassy Suites by Hilton Phoenix Downtown North have a restaurant that serves breakfast?

Yes, Embassy Suites by Hilton Phoenix Downtown North serves free cooked-to-order breakfasts at Salt River Tavern each morning.

Will Embassy Suites by Hilton Phoenix Downtown North allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Phoenix Downtown North for a fee of USD 75 per accommodation, per stay. The property also provides food and water bowls. A deposit of USD 75.00 per stay is collected.

Are there connecting rooms at Embassy Suites by Hilton Phoenix Downtown North?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Embassy Suites by Hilton Phoenix Downtown North?

The closest major airport to Embassy Suites by Hilton Phoenix Downtown North is Phoenix Sky Harbor Intl. Airport (PHX), which is 7.4 mi away (11 minutes by car). Another top airport is Phoenix Deer Valley Airport (DVT), which is located 18.1 mi away (23-minute drive).

Are there rooms with balconies at Embassy Suites by Hilton Phoenix Downtown North?

Yes, some guestrooms at Embassy Suites by Hilton Phoenix Downtown North offer a balcony.

Embassy Suites by Hilton Phoenix Downtown North Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Roderick

Traveled with family

Feb 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2025

6/10 Okay

cynthia

Feb 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Would recommend improving breakfast buffet, we used to stay ar embassy suites in paradise ad it was excellent .

Stayed 6 nights in Jan 2025

10/10 Excellent

Lady

Traveled with family

Feb 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2025

6/10 Okay

JESSICA, Tomball

Feb 3, 2025

Liked: Staff & service

The rooms need some work

Stayed 4 nights in Jan 2025

10/10 Excellent

Ashley

Feb 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Feb 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The showers need something to keep them from being so slippery. The ac unit was loud, but nice place to stay.

Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Jan 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Business traveler

Jan 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

Mufutau

Jan 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Traveled with family

Jan 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Has a great indoor pool.

Stayed 1 night in Jan 2025

10/10 Excellent

Heather

Traveled with family

Jan 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2025

10/10 Excellent

Ellen

Jan 23, 2025

Stayed 6 nights in Dec 2024

8/10 Good

Rick

Jan 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

Good location for us. Had a nice happy hour every day and pretty good breakfast. Hotel staff very nice and helpful

Stayed 2 nights in Jan 2025

10/10 Excellent

Sonia

Jan 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

8/10 Good

Ronnie

Jan 21, 2025

Stayed 1 night in Jan 2025

6/10 Okay

Emi

Jan 21, 2025

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

The handicap accessible rooms here are as far away from the elevators as you can get. That made things really difficult for us with my husband's disability so we had to book a different hotel. Staff were very friendly and tried to help but this was an issue that they obviously couldn't fix. Also, don't stay here if you have a fear of heights. the interior hallways are all open to the center of the building.

Stayed 3 nights in Jan 2025

10/10 Excellent

Mary

Business traveler

Jan 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was very helpful and we were here for hospital reasons staff is very accommodating.

Stayed 2 nights in Jan 2025

2/10 Terrible

Christi

Traveled with family

Jan 19, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, room comfort

Never again

Worst experience I’ve ever had. I will likely never stay at at an Embassy suites again. We paid for two nights and only stayed one because it was such a terrible experience. When I talk d to the front desk, the gentleman I spoke to literally could care less. Our neighbors kept me and my kids up all night when we were here for a football tournament, we had no hot water in the morning to shower and breakfast wasn’t served when it was supposed to be so we had to stop at Starbucks and get food.

Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Jan 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I enjoyed my quiet stay at Embassy. The breakfast buffet was satisfying.

Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Jan 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Would recommend and stay again

Stayed 1 night in Jan 2025

8/10 Good

Courtney

Business traveler, Traveled with family

Jan 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This older hotel is clean and nicely decorated. Rooms are large and bed is comfortable. Showers are big and modern. Excellent dining options within the hotel. Located close to St Joseph’s hospital and medical center. Large parking garage that is a little confusing. You do have to pay for parking with your room if you have a vehicle to park. Only stayed one short night so did not use pool or other services. Overall would stay here again.

Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family

Jan 13, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Customer service

The hotel was clean and nice! Check in was easy and smooth. But my issue was the front desk employees they were not very nice. Upon check in he pretty much took the info he needed from me and said "breakfast is over there from 7:30-10am, parking is over there, and pool is open from 6-10pm." Gave me the room key and parking ticket to get into garage. He didn't tell me the room number or how to go about parking. I asked him the room number and it was a good thing I did. Because what was written down looked like a 9 but it was a 5. After a few attempts because we were confused we figured out parking and where to go and how to use the parking pass. When i checked out the lady upfront was talking to the other employee and kind of looked annoyed that I walked up. I told her that i was checking out and tried to give her the room keys (I didnt know there was a box that we could put them in.) She looked at me and pointed to the box and said "You put them in there." I could tell she was annoyed because I didnt know. Breakfast was the same thing the past 2 days and honestly it could use some work. But we enjoyed our stay.

Stayed 2 nights in Jan 2025