Embassy Suites by Hilton Phoenix Downtown North

Property class: 3.5

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Phoenix Downtown North

A spacious hotel lobby with multiple seating areas, including sofas, chairs, and tables. There are plants and a coffee bar.
A spacious lobby with seating areas, a staircase, and hanging pendant lights.
A hotel with a modern facade, a central vertical feature, and a landscaped courtyard with a fountain.
A bar area with a marble countertop, bar stools, and a variety of liquor bottles.
A spacious indoor area with multiple seating arrangements, a bar, and a television screen.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym

Explore the area

View in a map
10 E Thomas Rd, Phoenix, AZ, 85012
  • Place, Barrow Neurological Institute
    ‪9 min walk‬
  • Place, Heard Museum
    ‪14 min walk‬
  • Place, Phoenix Art Museum
    ‪19 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

Hearing Access King Bed Studio Suite

  • Sleeps 4
  • 1 King Bed

Mobility Access King Bed One Bedroom with Tub

  • Sleeps 4
  • 1 King Bed

Mobility Access Two Double One Bedroom Suite with Roll in Shower

  • Sleeps 6
  • 2 Double Beds

Studio, 1 King Bed with Sofa bed, Microwave

9.2 out of 10
Wonderful
(68 reviews)
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Microwave

9.4 out of 10
Exceptional
(42 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Microwave

9.2 out of 10
Wonderful
(69 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Microwave (Conference)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Mobility Accessible, Microwave

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Mobility Accessible, Microwave (Roll-in Shower)

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Studio Suite, 1 King Bed, Mobility Accessible, Microwave

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Microwave (Hearing)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Microwave (Conference, Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Mobility Accessible, Microwave (Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Hearing Accessible, Microwave (Hearing)

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Hearing Accessible, Microwave (Hearing)

9.4 out of 10
Exceptional
(24 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Mobility Accessible, Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Phoenix

Located in Encanto, Embassy Suites by Hilton Phoenix Downtown North is within a 10-minute walk of popular sights such as Saint Joseph's Hospital and Medical Center and Barrow Neurological Institute. This 242-room, 3.5-star hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • Barrow Neurological Institute - 9 min walk - 0.5 miles
  • Heard Museum - 14 min walk - 0.8 miles
  • Phoenix Art Museum - 19 min walk - 1.0 mile
  • Phoenix Theatre - 19 min walk - 1.0 mile
  • Encanto Park - 3 min drive - 1.0 mile

Getting around

  • Thomas Rd - Central Ave Station - 4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 11 min drive

Restaurants

  • ‪Zipps Sports Grill - Park Central - ‬8 min walk
  • ‪Circle K - ‬9 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Panera Bread - ‬1 min walk
  • ‪Original ChopShop - ‬9 min walk

About this property

Embassy Suites by Hilton Phoenix Downtown North

Guests of Embassy Suites by Hilton Phoenix Downtown North have access to an indoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 32.00 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, conference space, and coffee/tea in a common area.
Guests can expect to find WiFi and 32-inch LED TVs with satellite channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Sofa beds, sitting areas, and refrigerators are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 32 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Salt River Tavern

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 4,604 square feet of conference space
  • 6 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 on-site accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1990
  • Comprehensive food waste policy
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Hilton Honors mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive late are required to contact the property prior to their arrival.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Covered self parking fee: USD 32.00 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Phoenix Suites Hotel
Embassy Suites Hilton Phoenix Downtown North
Hilton Suites Hotel Phoenix
Hilton Suites Phoenix
Hilton Suites Phoenix Hotel Phoenix
Phoenix Hilton Suites
Suites Phoenix
Embassy Suites by Hilton Phoenix Downtown North Hotel
Embassy Suites by Hilton Phoenix Downtown North Phoenix
Embassy Suites by Hilton Phoenix Downtown North Hotel Phoenix

Frequently asked questions

Is free cancellation available at Embassy Suites by Hilton Phoenix Downtown North?

Embassy Suites by Hilton Phoenix Downtown North provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Embassy Suites by Hilton Phoenix Downtown North?

As of Oct 13, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Phoenix Downtown North on Oct 31, 2026 start from $153, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Embassy Suites by Hilton Phoenix Downtown North?

This hotel is situated in Encanto within a short 14-minute walk of Heard Museum and also 20 minutes on foot from Phoenix Art Museum. You'll also find Mortgage Matchup Center and Chase Field within a short drive.

Will I be able to park at Embassy Suites by Hilton Phoenix Downtown North?

Yes, secured parking is offered for USD 32 per day with in/out privileges. Though parking is limited parking, an electric car charging station and wheelchair-accessible van parking are also available.

Does Embassy Suites by Hilton Phoenix Downtown North feature a casino?

No, Embassy Suites by Hilton Phoenix Downtown North doesn't have a casino.

Will I find an indoor pool at Embassy Suites by Hilton Phoenix Downtown North?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10 PM.

What do couples enjoy most about Embassy Suites by Hilton Phoenix Downtown North?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Does Embassy Suites by Hilton Phoenix Downtown North have a hot tub?

No, this hotel doesn't have a spa tub.

Does Embassy Suites by Hilton Phoenix Downtown North have a restaurant that serves breakfast?

Yes, Embassy Suites by Hilton Phoenix Downtown North serves free cooked-to-order breakfasts at Salt River Tavern each morning.

Will Embassy Suites by Hilton Phoenix Downtown North allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Phoenix Downtown North for a fee of USD 75 per accommodation, per stay. The property also provides food and water bowls. A deposit of USD 75.00 per stay is collected.

Does Embassy Suites by Hilton Phoenix Downtown North have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Embassy Suites by Hilton Phoenix Downtown North?

The closest major airport to Embassy Suites by Hilton Phoenix Downtown North is Phoenix Sky Harbor Intl. Airport (PHX), which is 7.4 mi away (11 minutes by car). Another top airport is Phoenix Deer Valley Airport (DVT), which is located 18.1 mi away (23-minute drive).

Can I book a room with a balcony at Embassy Suites by Hilton Phoenix Downtown North?

Yes, some guestrooms at Embassy Suites by Hilton Phoenix Downtown North offer a balcony.

Embassy Suites by Hilton Phoenix Downtown North Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1154 out of 1551 reviews
Rating 8 - Good. 237 out of 1551 reviews
Rating 6 - Okay. 71 out of 1551 reviews
Rating 4 - Poor. 45 out of 1551 reviews
Rating 2 - Terrible. 44 out of 1551 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and friendly staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, clean hotel and room, not to mention the great view of the suite.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing place very close to downtown and stuff is very friendly
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place friendly and wonderful staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly, big breakfast buffet,
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and breakfast was key for the morning before events we needed to attend. Happy hour was nice also.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was so good and the rooms are clean I loved my stay at this hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed our stay the indoor pool was amazing. Plus the hot breakfast was delicious. My daughter enjoyed her 8th birthday we had a blast.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place, clean, friendly and professional staff. Loved the waiter for the evening meals on the 1st, and 2nd he was great and took care of all our requests. Would highly recommend this place.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located for my visit with several family members
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this family vacation. Thank you
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was super helpful and kind.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We so enjoyed our stay. The Staff was everyone of them helpful, the environment was clean and beautiful and our room was extraordinary in comfort and revitalizing.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent, and the location was very convenient. However, I was disappointed to discover an unanticipated $32 parking fee, which I found to be quite excessive. I would suggest that management consider reinvesting in the lobby furnishings, as the chairs appeared noticeably worn.
Lobby Chairs!
Quite sad!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The indoor pool was a huge highlight—our kids absolutely loved it and had an amazing time swimming. The complimentary breakfast each morning was delicious and definitely a big plus. The rooms were very spacious, exceptionally clean, and comfortable. On top of that, the staff was friendly, welcoming, and made us feel right at home. We would definitely stay here again and highly recommend it to families looking for a comfortable and enjoyable stay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for going to the diamondback game and great amenities!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities, cleaniness, breakfast and staff made our stay very enjoyable. We would stay here again.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite hotels in Phoenix! Staff is always pleasant.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful, very good dinner at the hotel and the breakfast had lots of options.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. The rooms were spotless and the staff was quite helpful. Happy hour was a bonus and we also enjoyed the pool.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel! The happy hour with free drinks was awesome!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much. Our only complaint is the $32 per day parking fee. Seems excessive, especially on a weekend when the garage was empty, and should be mentioned in advance so travelers can consider it in their decision making.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh breakfast and overall amazing customer service.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property at least 5 times and always enjoy it. The breakfast is always amazing and the staff are very helpful. This last stay had a hiccup where maintenance on the room above caused us to move but the staff handled it amazingly. They brought the dolly and new room keys up to the room and provided compensation due to the inconvenience. Overall we love the property and will of course stay again!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel!!! Very spacious room and bathroom beds and pillows amazing. Staff great help with directions on how to get around property. Highly recommend!!!
Stayed 1 night in May 2026