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Embassy Suites by Hilton Phoenix Downtown North

Property class: 3.5

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Photo gallery for Embassy Suites by Hilton Phoenix Downtown North

Lobby
Exterior
Lobby
Indoor pool
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
10 E Thomas Rd, Phoenix, AZ, 85012
  • Place, Saint Joseph's Hospital and Medical Center
    ‪5 min walk‬
  • Place, Barrow Neurological Institute
    ‪9 min walk‬
  • Place, Heard Museum
    ‪12 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪10 min drive‬

Room options

View all photos for Studio, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Studio, 1 King Bed

9.2 out of 10
Wonderful
(57 reviews)
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(37 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(55 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Conference)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed (Conference)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Double Beds, Accessible, Bathtub

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible (Roll-in Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Double Beds, Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Accessible

1 bedroom, premium bedding, pillowtop beds, in-room safe

Studio, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Studio, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Conference, Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible (Conference, Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

King Studio

  • Sleeps 4

One-Bedroom Suite With 1 King Bed And Roll-in Shower-Mobility Accessible Non-Smoking

  • Sleeps 4

One-Bedroom Suite With 2 Double Beds And Mobility Accessible Tub-Non Smoking

  • Sleeps 6

Two-Room Suite With 2 Queen Beds-Non-Smoking

  • Sleeps 6

Hearing Access King Bed Studio Suite

  • Sleeps 4

Mobility Access King Bed One Bedroom with Tub

  • Sleeps 4

Hearing Accessible Two Queen Suite

  • Sleeps 6

Mobility Access Two Double One Bedroom Suite with Roll in Shower

  • Sleeps 6

Mobility Access King Bed Studio Suite with Roll in Shower

  • Sleeps 4

2 ROOM SUITE - 1 KING BED - NON SMOKING

  • Sleeps 4

King Bed 2 Room Conference Suite

  • Sleeps 4

2 Room Conference Suite With 1 King Bed-Hearing Accessible

  • Sleeps 4

One-Bedroom King Suite-Hearing Accessible

  • Sleeps 4

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8.4 out of 10, Very Good, 1,012 reviews
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About the neighborhood

Phoenix

Located in Encanto, Embassy Suites by Hilton Phoenix Downtown North is within a 10-minute walk of popular sights such as Saint Joseph's Hospital and Medical Center and Barrow Neurological Institute. This 242-room, 3.5-star hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • Saint Joseph's Hospital and Medical Center - 5 min walk - 0.3 miles
  • Barrow Neurological Institute - 9 min walk - 0.5 miles
  • Heard Museum - 12 min walk - 0.7 miles
  • Encanto Park - 17 min walk - 0.9 miles
  • Phoenix Art Museum - 19 min walk - 1.0 mile

Getting around

  • Thomas Rd - Central Ave Station - 4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 11 min drive

Restaurants

  • ‪Zipps Sports Grill - Park Central - ‬8 min walk
  • ‪Panera Bread - ‬1 min walk
  • ‪U-Haul Cafe - ‬4 min walk
  • ‪Senor Taco Express - ‬9 min walk
  • ‪Barro's Pizza - ‬7 min walk

About this property

Embassy Suites by Hilton Phoenix Downtown North

Guests of Embassy Suites by Hilton Phoenix Downtown North have access to an indoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 32.00 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect to find WiFi and 32-inch LED TVs with satellite channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. MP3 docks, sofa beds, and sitting areas are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 32 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Salt River Tavern

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 4,604 square feet of conference space
  • 6 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1990
  • Comprehensive food waste policy
  • Designated smoking areas
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable/satellite channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive late are required to contact the property prior to their arrival.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Covered self parking fee: USD 32.00 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Phoenix Suites Hotel
Embassy Suites Hilton Phoenix Downtown North
Hilton Suites Hotel Phoenix
Hilton Suites Phoenix
Hilton Suites Phoenix Hotel Phoenix
Phoenix Hilton Suites
Suites Phoenix
Embassy Suites by Hilton Phoenix Downtown North Hotel
Embassy Suites by Hilton Phoenix Downtown North Phoenix
Embassy Suites by Hilton Phoenix Downtown North Hotel Phoenix

Frequently asked questions

Is free cancellation available at Embassy Suites by Hilton Phoenix Downtown North?

Embassy Suites by Hilton Phoenix Downtown North provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Embassy Suites by Hilton Phoenix Downtown North?

As of Apr 13, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Phoenix Downtown North on May 8, 2026 start from $185, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Embassy Suites by Hilton Phoenix Downtown North?

This hotel is situated in Encanto within a short 14-minute walk of Heard Museum and also 20 minutes on foot from Phoenix Art Museum. You'll also find Mortgage Matchup Center and Chase Field within a short drive.

Is parking available on site at Embassy Suites by Hilton Phoenix Downtown North?

Yes, secured parking is offered for USD 32.00 per day with in/out privileges. Though parking is limited, accessible parking and electric car charging are also available.

Does Embassy Suites by Hilton Phoenix Downtown North feature a casino?

No, Embassy Suites by Hilton Phoenix Downtown North doesn't have a casino.

Will I find an indoor pool at Embassy Suites by Hilton Phoenix Downtown North?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10 PM.

What will couples enjoy most about a stay at Embassy Suites by Hilton Phoenix Downtown North?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Embassy Suites by Hilton Phoenix Downtown North have a hot tub?

No, this hotel doesn't have a spa tub.

Does Embassy Suites by Hilton Phoenix Downtown North have a restaurant that serves breakfast?

Yes, Embassy Suites by Hilton Phoenix Downtown North serves free cooked-to-order breakfasts at Salt River Tavern each morning.

Will Embassy Suites by Hilton Phoenix Downtown North allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Phoenix Downtown North for a fee of USD 75 per accommodation, per stay. The property also provides food and water bowls. A deposit of USD 75.00 per stay is collected.

Are there connecting rooms at Embassy Suites by Hilton Phoenix Downtown North?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Embassy Suites by Hilton Phoenix Downtown North?

The closest major airport to Embassy Suites by Hilton Phoenix Downtown North is Phoenix Sky Harbor Intl. Airport (PHX), which is 7.4 mi away (11 minutes by car). Another top airport is Phoenix Deer Valley Airport (DVT), which is located 18.1 mi away (23-minute drive).

Are there rooms with balconies at Embassy Suites by Hilton Phoenix Downtown North?

Yes, some guestrooms at Embassy Suites by Hilton Phoenix Downtown North offer a balcony.

Embassy Suites by Hilton Phoenix Downtown North Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 975 out of 1314 reviews
Rating 8 - Good. 202 out of 1314 reviews
Rating 6 - Okay. 64 out of 1314 reviews
Rating 4 - Poor. 40 out of 1314 reviews
Rating 2 - Terrible. 33 out of 1314 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Belinda

Liked: Cleanliness
Stayed 1 night in Feb 2026

10/10 Excellent

William

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Isaiah at the front desk was extremely helpful with fulfilling a special need we had.
Stayed 1 night in Jan 2026

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2026

10/10 Excellent

Randall

Stayed 2 nights in Jan 2026

10/10 Excellent

Nadia

Stayed 2 nights in Jan 2026

8/10 Good

Cheryl

Business traveler
The rooms were clean, the staff responded well to my needs. I won’t stay at any other hotel, I’ve been a customer for 20 years.
Stayed 1 night in Jan 2026

10/10 Excellent

Nathaly Alexandra

Stayed 1 night in Jan 2026

10/10 Excellent

Gretchen

Stayed 2 nights in Dec 2025

6/10 Okay

Ashley

Business traveler
Liked: Amenities
The room looked extremely old. Shower looked dirty and elevator didn’t work for a few hours.
Stayed 1 night in Jan 2026

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms fantastic staff quality breakfast
Stayed 2 nights in Jan 2026

10/10 Excellent

ALISHA

Traveled with group
Liked: Cleanliness, staff & service, amenities
Pros: clean, easy check in, large rooms, great location Cons: have to pay for parking, our room was 3rd floor street side so a lot of traffic noise
Stayed 1 night in Jan 2026

10/10 Excellent

Brett

Liked: Cleanliness, amenities, property conditions & facilities
Staff is 100% courteous and helpful. I could not ask for a better place
Stayed 2 nights in Jan 2026

10/10 Excellent

Vannesa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Rooms were clean and staff were helpful and friendly
Stayed 2 nights in Jan 2026

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff, room, food, simply everything was fantastic! We needed to be close to St. Joseph Hospital, and it was literally 3 blocks away. The staff were super helpful and gave additional savings since we were there as visitors to the hospital. Definitely a 10 out of 10!
Stayed 2 nights in Jan 2026

2/10 Terrible

Christopher

Stayed 1 night in Jan 2026

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Stayed 1 night in Jan 2026

10/10 Excellent

GUSTAVO

Stayed 1 night in Jan 2026

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, amenities great. We were awoken before 8am to an alarm that seemed to come out of the fire alarm. Did not appreciate this. Otherwise stay was wonderful
Stayed 1 night in Jan 2026

10/10 Excellent

Sandrine

Stayed 1 night in Dec 2025

10/10 Excellent

Joshua

Stayed 4 nights in Dec 2025

6/10 Okay

Ida

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our experience with the actual staff and hotel was normal. You can see in our room where some stuff was a little overused or out dated but nothing crazy. My biggest complaint was that I unknowingly booked at the same that the AZ national livestock show was in town. The hotel was packed full of families and the ones on our floor were extremely loud. We were woken up at almost midnight to teens ding dong ditching and yelling and cussing in the small common area in front of the elevators. The shape of this building makes the sound carry so it was even louder. These kids were out there for hours alone with no supervision. After hearing this for hours I finally decided to call the front desk. Staff went up and fixed the issue right away. When we got up early the next morning there was trash left on the tables and seats and looked like the teens had crushed up their snacks and threw them all over the floor right outside of the elevator. Our trip would have been great had it not been for that group of teens.
Stayed 1 night in Dec 2025

10/10 Excellent

Darius

Stayed 1 night in Nov 2025

10/10 Excellent

Walterine, Olivette

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
amenities large size body wash and lotion, blanket, access to streaming channels HBO and Tubi and a full breakfast.
Stayed 3 nights in Dec 2025

8/10 Good

Ryan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
The room and staff are awesome!!
Stayed 1 night in Dec 2025

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