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Embassy Suites by Hilton Phoenix Downtown North

3.5 star property
Hotel with free breakfast, a quick walk to Saint Joseph's Hospital and Medical Center

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Phoenix Downtown North

Terrace/patio
Reception
Lobby
Indoor pool
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar

Explore the area

View in a map
10 E Thomas Rd, Phoenix, AZ, 85012
  • Place, Saint Joseph's Hospital and Medical Center
    ‪5 min walk‬
  • Place, Heard Museum
    ‪12 min walk‬
  • Place, Phoenix Art Museum
    ‪19 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for Studio, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Studio, 1 King Bed

9.0 out of 10
Wonderful
(48 reviews)
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(50 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Conference)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed (Conference)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Double Beds, Accessible, Bathtub

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible (Roll-in Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Double Beds, Accessible (Roll-in Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Accessible

1 bedroom, premium bedding, pillowtop beds, in-room safe

Studio, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Studio, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Conference, Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible (Conference, Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Phoenix

Located in Encanto, Embassy Suites by Hilton Phoenix Downtown North is within a 10-minute walk of popular sights such as Saint Joseph's Hospital and Medical Center and Barrow Neurological Institute. This 242-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • Saint Joseph's Hospital and Medical Center - 5 min walk - 0.3 miles
  • Barrow Neurological Institute - 9 min walk - 0.5 miles
  • Heard Museum - 12 min walk - 0.7 miles
  • Phoenix Art Museum - 19 min walk - 1.0 mile
  • Phoenix Convention Center - 4 min drive - 2.1 miles

Getting around

  • Thomas Rd - Central Ave Station - 4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 11 min drive

Restaurants

  • ‪Zipps Sports Grill - Park Central - ‬8 min walk
  • ‪Panera Bread - ‬1 min walk
  • ‪Barro's Pizza - ‬7 min walk
  • ‪First Watch - ‬5 min walk
  • ‪King Salmon - ‬2 min walk

About this property

Embassy Suites by Hilton Phoenix Downtown North

Hotel with free breakfast, a quick walk to Saint Joseph's Hospital and Medical Center
Guests of Embassy Suites by Hilton Phoenix Downtown North have access to an indoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 32.00 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect to find WiFi and 32-inch LED TVs with satellite channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. MP3 docks, sofa beds, and sitting areas are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 32 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Salt River Tavern

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 4,604 square feet of conference space
  • 6 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1990
  • Comprehensive food waste policy
  • Designated smoking areas
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive late are required to contact the property prior to their arrival.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Covered self parking fee: USD 32.00 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Phoenix Suites Hotel
Embassy Suites Hilton Phoenix Downtown North
Hilton Suites Hotel Phoenix
Hilton Suites Phoenix
Hilton Suites Phoenix Hotel Phoenix
Phoenix Hilton Suites
Suites Phoenix
Embassy Suites by Hilton Phoenix Downtown North Hotel
Embassy Suites by Hilton Phoenix Downtown North Phoenix
Embassy Suites by Hilton Phoenix Downtown North Hotel Phoenix

Frequently asked questions

Is free cancellation available at Embassy Suites by Hilton Phoenix Downtown North?

Embassy Suites by Hilton Phoenix Downtown North provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Embassy Suites by Hilton Phoenix Downtown North?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Phoenix Downtown North on Oct 12, 2025 start from $146.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Embassy Suites by Hilton Phoenix Downtown North?

This hotel is situated in Encanto within a short 14-minute walk of Heard Museum and also 20 minutes on foot from Phoenix Art Museum. You'll also find Chase Field and PHX Arena within a short drive.

Is there parking available at Embassy Suites by Hilton Phoenix Downtown North?

Yes, secured parking is offered for USD 32.00 per day with in/out privileges. Though parking is limited, accessible parking and electric car charging are also available.

Does Embassy Suites by Hilton Phoenix Downtown North feature a casino?

No, Embassy Suites by Hilton Phoenix Downtown North doesn't have a casino.

Will I find an indoor pool at Embassy Suites by Hilton Phoenix Downtown North?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10 PM.

Is Embassy Suites by Hilton Phoenix Downtown North a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Embassy Suites by Hilton Phoenix Downtown North have a hot tub?

No, there isn't a spa tub at this hotel.

Does Embassy Suites by Hilton Phoenix Downtown North have a restaurant that serves breakfast?

Yes, Embassy Suites by Hilton Phoenix Downtown North serves free cooked-to-order breakfasts at Salt River Tavern each morning.

Will Embassy Suites by Hilton Phoenix Downtown North allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Phoenix Downtown North for a fee of USD 75 per accommodation, per stay. The property also provides food and water bowls. A deposit of USD 75.00 per stay is collected.

Does Embassy Suites by Hilton Phoenix Downtown North have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Embassy Suites by Hilton Phoenix Downtown North?

The closest major airport to Embassy Suites by Hilton Phoenix Downtown North is Phoenix Sky Harbor Intl. Airport (PHX), which is 7.4 mi away (11 minutes by car). Another top airport is Phoenix Deer Valley Airport (DVT), which is located 18.1 mi away (23-minute drive).

Are there rooms with balconies that I can book at Embassy Suites by Hilton Phoenix Downtown North?

Yes, some guestrooms at Embassy Suites by Hilton Phoenix Downtown North offer a balcony.

Reviews

Embassy Suites by Hilton Phoenix Downtown North Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 843 out of 1131 reviews
Rating 8 - Good. 174 out of 1131 reviews
Rating 6 - Okay. 56 out of 1131 reviews
Rating 4 - Poor. 34 out of 1131 reviews
Rating 2 - Terrible. 24 out of 1131 reviews

Reviews

10/10 Excellent

Derek

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The omelets are soooo good. We had a great stay, but we usually like to do brunch in new towns. We didn’t here because the food provided by the hotel for breakfast was so great.
Stayed 3 nights in Sep 2025

10/10 Excellent

Terrance

Stayed 4 nights in Jul 2025

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and friendly! The hotel was clean.
Stayed 4 nights in Jun 2025

10/10 Excellent

Amina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

I always stay here when I have to come to Phoenix. Great hotel, great staff, great rooms.
Stayed 1 night in Jul 2025

10/10 Excellent

Yan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the central courtyard and the bar. The breakfast was excellent as well. Elevators were quiet and fast. Room was small but nicely appointed.
Stayed 1 night in Jul 2025

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Sue

Liked: Cleanliness, property conditions & facilities
Love it! Bed was amazing
Stayed 2 nights in Jun 2025

10/10 Excellent

Cristina Alisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Jun 2025

10/10 Excellent

Christopher

Stayed 1 night in May 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and helpful
Stayed 3 nights in Jun 2025

10/10 Excellent

LaShawna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my room and the hotel in general. It was beautiful!!
Stayed 1 night in May 2025

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought this place was great, only thing was the older gentleman who checked me in. He wasn’t very friendly and just seemed annoyed. But overall would stay here again, breakfast was good. Stayed with my husband and children 16 & 13, they loved it as well.
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was a great experience
Stayed 1 night in Jun 2025

4/10 Poor

Daniela

Stayed 2 nights in Jun 2025

10/10 Excellent

Julian

Stayed 1 night in Jun 2025

10/10 Excellent

Tiara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok quite and clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Linda

The staff a
Stayed 1 night in Jun 2025

10/10 Excellent

Frankine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice and the room was spacious and clean. Staff was friendly. The breakfast was delicious and a lot of options as well as cook to order available. The happy hour was nice as well bartender was very nice. Great stay and will definitely be back.
Stayed 1 night in Jun 2025

10/10 Excellent

carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mered

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great stuff. Friendly atmosphere.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the pool and breakfast was amazing.
Stayed 1 night in Jun 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
We were able to get an early check in for a fee. My husband had an appointment in town and we flew in very early. He was able to rest before the appointment. Room was clean, bed was very comfortable. Happy hour and breakfast was good. We will definitely stay here again Thank you! Lisa
Stayed 1 night in Jun 2025

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